BSOD :: Unable To Update Intel HD Graphics Drivers
Aug 15, 2015
Upgraded Win 7 Pro Dell laptop to Win 10 Pro. Screen resolution changed on first win 10 boot and other resolutions greyed out. Windows update says unable to update Intel HD graphics drivers. Downloaded win 10 drivers from Intel site and installed. On reboot get continual bsod as above. No restore point since upgrade. Can't boot to Windows. how to get past the bsod
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Jan 24, 2016
New build. From a fresh install of windows 10 i try to install the drver for my IGPU Intel HD 530. each time i do that i get a BSOD with this message:
VIDEO_TDR_FAILURE igdkmd64.sys
Or sometimes it's
SYSTEM_THREAD_EXEPTION_NOT_HANDELED igdkmd64.sys
I've tried drivers from motherboard manufacturer CD, website and intel and some autodetect driver software. I always get the same behavior:
The screen start blinking several time ( black screen) before showing the BSOD then reboot and repeat it self. Even the driver downloaded by windows update have the same impact.
I've managed to install it in safe mode but when i restart in normal mode i get the same behavior.
I've tried 2 different monitors, VGA and HDMI , tried with UEFI on/off => same result.
I've tweaked once the tdr delay to 8 second, but didn't work.
CPU: Intel I7-6700KMotherboard: ASUS Z170 PRO GAMING
RAM: HyperX FURY HX421C14FBK2/16 - 16Go Kit (2x 8Go) 2133MHz DDR4 Non-ECC CL14 DIMM
SSD: Samsung EVO 850 MZ-75E250B/EU 250 GB
with 80 PLUS 550W power supply.
OS: WINDOWS 10 FRENCH HOME X20-25432
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Jan 1, 2016
I get this error on a Surface Pro 3 which I have updated to Windows 10. It normally occurs when playing Minecraft, anywhere from 5 minutes to 1 hour after opening. I have attempted to update the drivers, but it says that the drivers are up to date (which is odd as I am using Windows 8 drivers on a Windows 10 machine).
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Nov 12, 2015
I very briefly switched on the IGP whilst swapping from Nvidia to AMD last month and now Windows Update is constantly trying to update (and failing) the drivers even though no Intel drivers are currently installed, I used DDU to remove the Intel and Nvidia drivers.
How to stop it? Now whenever I open Windows update I get updates are available for Graphics Adaptor WDDM1.1, 1.2 and 1.3 for Intel HD Graphics 4600
I can't even search for new updates any more!
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Nov 12, 2015
I very briefly switched on the IGP whilst swapping from Nvidia to AMD last month and now Windows Update is constantly trying to update (and failing) the drivers even though no Intel drivers are currently installed, I used DDU to remove the Intel and Nvidia drivers.
How to stop it? Now whenever I open Windows update I get updates are available for Graphics Adaptor WDDM1.1, 1.2 and 1.3 for Intel HD Graphics 4600
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Dec 30, 2015
I every now and then, but lately too often, get a pop up and my screen goes black..that the intel graphics display was not working but has been restored..then after 20 seconds or so the screen comes back on...BUT, it mentions for Windows 8..I have a new PC with windows 10.
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Jun 21, 2015
I upgraded both my desktop and laptop to Windows 10 recently. The desktop's upgrade went smoothly; NVIDIA already has Windows 10-compatible drivers. However, my laptop with Intel HD Graphics is a different story. I've tried the Dell-certified drivers as well as the latest ones directly from Intel, and neither work.
When I attempt to install the driver, I get an error message stating "This computer does not meet the minimum requirements for installing the software."
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Aug 3, 2015
I get the message this computer does not meet minimum requirements. I have gtx 970 with latest driver and I installed latest drivers from mainboard site. My motherboard is asrock z97 fatality killer. My cpu is i5 4460.
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Jan 2, 2016
I have just upgraded windows 7 ultimate to windows 10 pro.My laptop has become significantly slow and I am unable to install graphics. When I try to install nvidia graphics, it says to install intel first. When I try to install Intel graphics, it says, 'The computer does not meet the minimum requirements for installing the software'.
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Jan 19, 2016
I purchased a new NUC6i3SYK last week. I have installed a 250gb Samsung evo 850 M.2 HD and 1 8gb stick of Corsair PC4-17000 DDR4 Ram.
Windows 10 is a fresh purchase and install downloaded direct from MS.
The Nuc worked fine with both the HD and Ram being recognised and W10 installed fine. I loaded the drivers from the Nuc support page and then updated Windows. Everything still fine. Then I proceeded to install other programs and went to bed.
Next morning the PC had crashed and failed to restart. After searching the net for possible cause I decided to reinstall Windows 10. This time i didn't load any drivers and the PC was NOT able to connect to the Internet because I thought one of the updates may have cased the crash.
PC was still unstable and crashed often to the point it was in a BSOD loop. I then reinstalled Windows 10 again and this time I installed the LAN driver only and Windows 10 updated itself. It stayed on for 12 hours and has now gone into a BSOD loop again.
The BSOD error message changes but the main ones seem to be
Memory_Management
irql_not_less_or_equal
0xc000021a
Throughout this process I have:
Run Memtest86 for approx 20hrs with no errors
Performed a disk check
Installed samsung magician to confirm HD firmware is the current version
Updated the BIOS to current version
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Dec 9, 2015
Recently i installed Windows 10 Pro on a Laptop Compaq Presario c700 with an Intel Celeron M530 and Intel GMA 965 express graphics card,when the laptop is idle and my screen turns off after 5 minutes,the Automatic System Maintenance starts right away and for the limited graphic chipset i think, the laptop remains unresponsive, the keyboard doesn't work, so I can't do ctrl+alt+del, the mouse pointer also disappears, the only thing i could do is a hard turn off, losing all my job....
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Nov 29, 2015
I was recently playing a game and realize my graphics card wasn't running as good as I would like. Realized i hadn't updated the drivers in sometime so I went ahead and did. After restarting my computer after the updates like it told me too, my screen was pushed in 1in. on both sides and 1/2in. on the top and bottom. Along with skype and steam not opening, even though I was on it right up until I restarted my computer.
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Aug 6, 2015
I am having a scary situation with my wife's notebook (which keeps our family photos) after installing Windows 10.
Her notebook is an ASUS G53JQ-A1 and the installation went through fine, except for the graphics card. The logos on screen were enormous and the resolution could not be improved through the menus.
On the Device Manager, the GPU was not even listed. The notebook was running the on-board GPU, which explains the bad resolution. Anyways, I, then, proceeded to the NVIDIA website and downloaded the latest driver, already compatible with Windows 10: [URL] ....
After the installation was complete, I had a black screen after the short boot and Asus logo. No mouse cursor.
Since nothing happened, after 15 minutes I force-restarted the notebook, only to have it go to the same black screen again. This went on for 30 mins, so I tried to hit F8 with no results.
Then the Auto Repair kicked in, but none of the options (short of REMOVE EVERYTHING) have worked so far. I will list everithing I have tried so far:
1. Reset this PC --> Keep my files
2. Advanced Options --> System Restore
3. Advanced Options --> System Image Recovery
4. Advanced Options --> Startup Repair
5. Advanced Options --> Startup Settings (just goes back to the Auto Repair main menu after a boot)
6. Advanced Options --> Go Back to Previous Build
The command prompt does open fine, but I have no clue as to what should I do there.
My questions are:
1. How do I get out of this situation without formatting the PC?
2. Is it possible that there was a conflict between the GPU driver (and all the auto-update and performance software that come along with the driver)?
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Jan 4, 2016
I just started using my custom built pc started on December 26th 2015 (built in 2015 summer) because I finally got my monitor. After downloading my drivers for my video card (gigabyte amd r9 280x), everything worked fine. After downloading some games from steam, I played games from steam for like 2 days until my computer started to crash constantly when I turn on my computer (it does not crash when the computer starts but it crashes few minute later after I get into my computer). It crashes at random times, when I open files, device manager, browsers, games and even when I don't do anything on it. When I get really lucky, I could actually play games for a while but it always ends up with a crash.
Sometimes it's a BSOD but 80% of the times its vertical stripes, sometimes blue, black and white, and other different colours. Today it crashed over 10 times... and I gave up with my computer until I found out about this website.
I used whocrashed program to find out why it was crashing.
On Mon 1/4/2016 5:08:21 AM GMT your computer crashed
crash dump file: C:WINDOWSMinidump10416-21125-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x42003)
Bugcheck code: 0x100000EA (0xFFFFE0005A351840, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
[Code]....
Analysis above is one of my crashed event.
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May 6, 2015
I am trying to install intel RST (rapid storage Technology) to try to restore my once blazing fast laptop.
Not that it works anyway but the setup keeps asking for .net framework 4.5
But windows comes with .net framework 4.6 & 4.5 and below.
So I tried disabling the windows one and re downloading it and that didnt work, it says already installed. How do I get around this?
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Oct 3, 2015
I have a laptop with an intel AC 7265 wireless adapter built in. With the normal Windows 10 driver, AP mode works - which I need to run Connectify.
I upgraded to the latest Intel driver as I was having other issues (Wireless would just disconnect and give me a 1609 address) but the new driver apparently doesn't support AP mode (hosted network support = no).
How I can get AP mode supported again?
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Jan 13, 2016
I have an Acer Aspire E5-571 and am trying to switch from the graphics driver provided by Acer to the newer version for my graphics card available directly from Intel. The card model is HD Graphics 4400 and the CPU is a 4th gen Core i5 so I'm pretty sure this is the correct driver.
I have tried uninstalling the graphics driver through the Windows Device Manager, then rebooting and installing the driver from Intel, but I continually get the message about my computer having a customized driver from the computer manufacturer. It seems that as soon as I uninstall the driver, it is immediately reinstalled by Windows, thereby not giving me the chance to switch to the Intel driver.Is there a way to manually switch to Intel's driver?
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Oct 5, 2015
I have an ASUS e56u laptop that I updated from Windows 7 to 10. Since the update the -Intel(R) Centrino(R) Wifi N-6150- driver is not starting up. It is the newest version (ver15.12.0.9).
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Sep 9, 2015
I updated W7x64 to W10 Pro x64. The machine is WXP generation notebook. My problem is that the Intel PRO/Wireless 3945ABG is not recognized or Network and Sharing Center - Change Adapter Settings does not list this adapter. The Device Manager does show the adapter but with exclamation mark. What I have done so far are uninstalling/reinstalling the adapter and installing the drivers in compatibility mode.
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Feb 23, 2016
I'm using Win10 x64 and Intel 520 240GB SSD:
For my mobo, Asus P8Z77-V-Deluxe, I downloaded the official asus chipset drivers.
There is one for Win8.1 x64 and a Beta version for Win10.
The chipset driver for Win8.1 has installed the following:
1. under Device Manager> IDE ATA/ATAPI controller > Inter 7 series/C216 chipset Family SATA AHCI Controller
2. Version 12.8.0.1016 - Date 2013/08/01
If I install the Asus Win10 chipset driver, then instead of the Inel SATA controller, I'll end up having Standard SATA controller by Microsoft.
I'm currently using the Asus beta Win10 chipset driver, however I manually installed the Intel SATA controller which is officially supported on Win8.1 and is digitally signed.
I ran two SSD benchmark test with AS SSD (latest version).
With just the official Win8.1 chipset driver as mentioned above, I'm getting the following results:
With the Win10 beta chipset driver and the Standard SATA controller by Microsoft:
And here are the test results made by Intel SSD 520 Series Solid State Drive | Intel,SSD,520 Series,Solid State Drive,SSDSC2CW240A3,Benchmarks,Performance,Reviews,Olin Coles,Intel SSD 520 Series Solid State Drive SSDSC2CW240A3 Benchmark Performance Review by Olin Coles
Can spot the difference?
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Jul 30, 2015
I have a PC with Asus P9X79 Deluxe motherboard. It has Intel chipset and Intel BIOS RAID (RSTe) and 6 SATA ports connected to it. The chipset IDE controller lists in Linux as:
Intel Corporation C600/X79 series chipset SATA RAID Controller (rev 06),
and the PCI ID is:
0104: 8086:2826 (rev 06).
My RAID configuration is 2xOCZ-VERTEX4 256GB SSD's in RAID0, as boot drive (C: drive), and 2 (quite old) WDC WD2500KS 250GB disks in RAID0 for extra storage (games, movies etc) (J: drive).
So yesterday I decided to upgrade my Windows 7 Ultimate to Windows 10 Pro. All seemingly went well during the upgrade process, and the system booted fine, and most stuff seemed to work as it should. But after a while when I accessed files on the J: drive I started experiencing random (temporary) freezes.
Then after a while it got more serious and the whole system froze, I had to hit the reset button.
So I rebooted and looked in the event log, I get see tons of errors there saying that the disk has a bad sector.
Then I try using the J-drive again, by viewing some videos there, and it works fine, but after a while there are some freezes and then I see in the event log, that the drive was reset. After this it works again for a while but then another of those resets comes, and freezes everything for a short while (like 30 seconds).
But when I try to copy some large files off the J-drive, another reset comes, and then the event log starts showing a lot of the error messages from before, with "the disk has an bad sector". (I will post screenshots of these errors after I reboot back into Windows).
After this I can't access the J-drive at all, and Windows gives me error messages when I try to.
So, I figure that I might have just got unlucky and the old WDC drive actually developed read errors, although it's strange that it happens exactly when I install Windows 10 (these drives are something like 7 years old).
Well I can't copy the contents off the disk from Windows since it keeps failing as described above, so I boot into Ubuntu Linux from a USB stick, so I can use ntfsclone to image the J-drive to another disk. I start it running expecting that I'll start seeing read errors, but to my surprise there are NONE. It also copies all files off the J-drive without any problems from inside Linux!
So it was after all not the old drive that had failed, but instead Windows 10/Intel had failed me in a big way.
I trawled the web for updated Intel chipset drivers and installed those from the Asus site, but it made no difference at all. I couldn't find any other Intel drivers and when I searched for the RST drivers on Intel's own site, I could only find ones for Windows XP upto Windows 8.1, but none for Windows 10.
For now I'm left with a PC that I can't use, because I can't go back to Windows 7 and Windows 10 is not working with my RAID arrays. I got some spare 2TB disks, and I'm right now copying all the data from the old J-drive (the RAID1 about 500GB) over to this, hopefully I can then work in Win 10, but I am VERY concerned because the same RAID and drivers are used for my master boot drive with the two OCZ SSD's.
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Aug 2, 2015
I upgraded to Windows 10 on my gaming PC and suffered from network drivers not working along with my graphics driver. But now Windows 10 says it's not activated. "I had a legal version of Windows 7 on this computer and now Windows 10 isn't activated.
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Jan 22, 2016
Not sure what the deal is, but Win10 keeps automatically downloading NVIDIA graphics drivers and software, even though I don't have any NVIDIA hardware. The proper Microsoft graphics drivers are installed.
I did google this and tried to "hide" these updates via some Powershell commands, but everytime I delete the NVIDIA drivers, windows just redownloads them.
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Jan 18, 2016
finding the latest graphics driver for my Acer laptop. It's an Acer Aspire 5250 laptop with an AMD E2 Vision.
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Aug 2, 2015
I've had a problem with windows 10 and my acer PC with an AMD chipset. I constantly have black horizontal lines flickering across my screen. It is worse when running games or Chrome.
I've had this problem before in Ubuntu when I tried using proprietary drivers instead of the default open source ones.
I didn't have this problem before I upgraded from windows 7 sp1.
It doesn't stop me using the PC but is rather annoying ^^.
I would attach a screenshot but I can't seem to get a line in a screenshot
PC: Acer aspire 7750g with internal SSD and HDD
Graphics hardware: AMD Radeon 6600M and 6700M graphics chipset.
Driver version: 15.20-150715a-184226E driver with CCC version 2015.0715.2138.37093
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Sep 18, 2015
Can I stop windows(10) from automatically installing drivers for my Radeon graphics card? I have an HP dv6 with switchable graphics and I only want to have the Intel HD 3000 graphics working because whenever I install the drivers for the Radeon graphics the laptop will not boot into windows on the next reboot.I have uninstalled the drivers but it keeps re-installing it and the screen flickers every time it installs it.
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