Black Screen After Login
Aug 2, 2015
I got updated to Windows 10 from Windows 8.1 yesterday, everything was as it should be, but today I got a new Driver Update from Nvidia for Specially for Windows 10 It installed fine and asked to restart so I did and it restarted like normal until It asks to type my password in after that, I get a Black screen after I type in my password it has the mouse pointer and Ctrl+Alt+Del works I tried to open task manager(to manually run file explorer.exe) but it won't work I have an acer laptop(E5-573G-76NF) and I don't have the Windows disk to access recovery options as windows 8.1 pre-installed so I can't Do a system restore.
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Jan 18, 2016
I did a bit of research and this seems to have been an issue for a while, or has been in the past. Was upgrading to windows 10, I first had to restart my pc cause it was initially stuck on that preparing to install problem with the green bar being stuck around 25%.
It then got through that and began the installation process with the big circle and rebooting process. However around 91% when I last looked at it it was just black screen, this stayed this way for about 3-4 hours. I then decided to reboot the pc and it has now booted to the login screen. Is this a known bug or could there be a possible issue?
The problem seems a bit different as some people I saw have had to fall back on PC restore points etc. So not sure if it installed or what could be the problem.
Also side note, I upgraded my pc when windows 10 first publically released, but rolled back because I had about 5min shutdown times.
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Jul 22, 2015
So.. I screwed up.. I used a small program called something like Windows 10 Login Background Changer (something along those lines) and when I restarted my computer, it never reached the login screen. I can move the mouse and open Magnifier (was pushing random controls), but I don't know how to get past here.
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Aug 12, 2015
Windows 10 loads and all good, after typing in password all good, programs load, then after 10 seconds black screen with mouse cursor active, if I run a command prompt and type in explorer.exe the desktop comes back for 10 seconds then back to black screen, I run a nviadia 460 GTX, I'm assuming theres some driver issue, have installed latest driver but same result.
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Sep 11, 2015
I just bought this computer a few weeks ago and this problem has been persistent since I've gotten it. sometimes when I login, the screen is black or partially black, the rectangle for my pin is still visible however. My screen is touchscreen. I can "erase" the black with my finger and the normal login screen appear underneath. Inputting my pin is no problem and after login I don't see this problem anywhere else.
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Dec 28, 2015
Whenever I log in, or out, there's a black screen with a cursor that can't move...
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Nov 13, 2015
I made the update today. Finally windows starts up, desktop appears but everything went very slow. I decided to make a restart. So far "so good".
After restart, after login screen, it has a black screen and nothing happens. If I move the mouse it will show it. The black screen remains. I try to go to safe mode, with shift + restart. Not working either. What can I do??
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Aug 26, 2015
My hp 500-110et just sits there with a blue hp logo(changed crap as the windows logo). I noticed something, the "loading ring(the one which shows that windows is loading/booting/starting up)" isn't there from the start.
I ran disc repair, it said it would take more than a hoır, but it never finished, so I had to close it. I was just playing AC U, then it froze, so I had to shut my system down from the power button... After I started my pc... you know what happened.
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Aug 7, 2015
So i tried updating my computer from windows 8 to 10 and last night and it froze at 75% and configuration settings 1%, i let it sit there all night but it still was at 75%. I had read that people where having the same problem and that itll revert to windows 8.1 after you reset it so i did. To my surprise it booted as windows 10 and allowed me to log in but after i logged in my computer black screened without a cursor. I reset it several times but the same problem kept occuring.
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Aug 3, 2015
I upgraded a desktop computer from Windows 7 ultimate to Windows 10 and there seems to be an annoying black screen issue which happens before the login screen.
After the Windows loading logo, the screen stays black for about 60-80 seconds (and all I can see is the mouse cursor). After 60-80 seconds, the login screen pops up and everything works fine and I can login.
I already tried the following:
- Updated NVIDIA drivers
- Completely removed NVIDIA drivers to see if it was a drivers problem
- Booted into safe mode, still happens
- Checked event viewer, nothing weird in the logs
- Made the PCIE slot the default slot for the primary monitor in the BIOS
- Ran the sfc /scannow command, no violations found
- Ran all Windows updates
- Took a look at the services and startup processes, nothing weird here
- Turned fast boot off/on, no change
- Full Malwarebytes scan, no infections found
I ran a xbootmgr trace log, here's the summary XML file: processSummary numProces - Pastebin.com
I'd like to keep the fresh installation option as a last resort.
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Aug 6, 2015
Last night I set my lenovo y50 to update to windows 10 after I went to sleep. Now that I'm awake i get the windows 8 lockscreen but after I enter my pin I get a black screen with a cursor. I can open taskmanager, and I have gotten several error messages regarding ismagent.exe and sethc.exe.
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Oct 15, 2015
Just upgraded my bro-in-law's HP Pavilion desktop from 8.1 to 10. It's got an AMD processor, but I don't know which one exactly...probably one of the lower level ones. It was a refurb from Fry's, purchased a couple of months ago. It was running 8.1 just fine.
The upgrade process to win 10 went smoothly, got the pretty picture and the standard login screen, entered login info and got a series of messages welcoming me to win 10 and that the system was being configured. Then a message that said the install was "taking a bit longer than usual" and to wait a while longer. Stayed on this for about 10 minutes, and then screen went black with a cursor. And it's been that way for the past two hours. Just leaving it for now hoping it will magically come up with the win 10 desktop, but so far no love.
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Aug 6, 2015
I keep finding solutions for the issue with a black screen before login or after login and to use the task manager, but my problem is a little different.
I can log in using my pin, and press ctrl+alt+dlt to get the option to bring up the task manager. However, when i click it... no task manager pops up!
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Aug 12, 2015
Yesterday my friend installed windows 10, but encounters an issue when logging in. He types in his password, but it says its invalid, he then clicks next, but then the screen goes black then reboots.
He has an HP Pavilion desktop.
Is there any way to revert back to windows 7, which he was previously on?
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Feb 10, 2016
I just got my new PC with Windows 10 and I have 2 problems.
Firstly any item I click on is not highlighted with a color and it hard to tell what is selected.
Secondly whenever I restart my PC after logging in there is a black screen that appears after a few seconds and then disappears.
It goes away but it's a bit worrying and I don't know what's causing it.
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Aug 1, 2015
The black screen occurs before login screen. It happens randomly. I have to move the mouse (haven't tried pressing keyboard) and it will show the login screen and windows will continue normally. On my device driver it shows only 1 display adapter that is NVIDIA GTX 970. My motherboard is H87-PLUS and its specs shows that it does have an Integrated Graphics Processor.
Tried installing Intel Graphics Driver but just shows 'This computer does not meet the minimum requirements for installing this software.' Tried disabling the lock screen too but its not working. Tried putting PCI-E as the default graphics in BIOS but its not working either. how could I prevent the black screen from showing up again?
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Dec 24, 2015
Alright so for some reason ever since I've "upgraded" to Windows 10 from Windows 8.1 I've been having numerous issues with my computer taking a very long time to boot and I've noticed it is logging me in sometimes without asking me for my password at boot. I really want to stop the black screens as waiting 5-10 minutes every time I turn my computer on is annoying. Also I don't see why it would log me in without prompting for my password as why else would I have a logon password?
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Jul 29, 2015
I had Win 8.1 started 2h ago updating to Win 10. After update log in(first log in) was really long, but that is no problem. The problem is after the log in only black screen and cursors appears. I tried ctrl+alt+delete it works but wen i click on task manager it sends me back with message. Task Manager Stopped Responding.
I tried Restart,Safe Mode with internet connection,Safe Mode(it fails even in safe mode). I will now even try delete all my personal documents and setting maybe that will work (clean install). *Clean install worked* (hour 2 later)
Upgrading now video card driver i guess different drivers because diff. OS and DirectX( DirectX 12 i think ). But with clean installed Win 10 did not activated by it self (6 hours later). Went to activated manually by press of a button but failed for some reason have to now wait for tomorrow to talk to microsoft people.
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Aug 27, 2015
I upgraded from windows ultimate to windows 10. my computer boots through everything and finally brings up my old windows 7 desktop screen and then everything goes black, but mouse shows up on black screen. Is this a driver problem with windows 10? However, before the black screen appears the new start button and screen appears as the windows 10
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Jan 5, 2016
I reinstalled windows the day before yesterday and since then every time I turn my laptop on after entering my password the screen turns off for like 2 seconds then turns back on. This have never happened to me before. I tried putting my old windows back via Macrium Reflect and I even tried reinstalling it again but neither of those things worked. I have an Acer Aspire V3-572g laptop.
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Aug 12, 2015
I upgraded from Windows 8 to 10 without a hitch an hour ago and kept all of my personal files and apps. I set up my start menu and everything was working fine, but I wanted to change the image on the logon screen (or whatever you call the screen in between the lock screen and the screen where you enter your PIN/info). So I took a risk and downloaded the 3rd party app here:
[URL] and uploaded an image and hit apply. Of course right after doing that I went to lock my PC to see if it worked, and as you can tell... it didn't.
I've tried rebooting and it hasn't worked. It's just very rapidly flashing between a blue screen w/ a loading circle and my lock screen image.
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Oct 10, 2015
I have a Lenovo Thinkpad Edge with an Intel I5 processor, 64 bit with no hardware upgrades (stock). I had accidentally stepped on the screen (fell off my lap and then crunch) which was mangled beyond repair, so I have been using it similar to a tower, with a VGA and/or HDMI connected monitor (my HDMI cable went bad, I picked up a new cable but hadn't hooked it up to the second monitor. I started my free upgrade from Windows 7 Home Premium to 10 last night. I woke up to the black screen/mouse pointer issue which is what brought me to this thread. I tried the recommended fix:
1. Hit ctrl, type in password and enter
2. Win Key + P + Down Arrow. (Win Key + P only seems to do the same thing)
This brought up options to
1. Disconnect projector (Tried this and lost connection to the VGA even after reboot)
2. Duplicate (Screen is still black with mouse cursor, but I saw a little bit of red and blue pixels at the bottom where the task bar should be until I disconnected and re-connected the VGA, then it was back to black screen and cursor)
3. Extend (still black screen and cursor)
4. Connect Projector (still black screen and cursor)
I'm not sure what to do. I must have some OS installed, because I am able to also perform these operations from my USB Keyboard/Mouse. I'm just not sure how to get Windows back on my VGA connection (I haven't tried HDMI because I did not have it connected when I ran the update.) I thought Duplicate displays would do the trick, but apparently not. For as beat up as the laptop is on the outside, the hardware performs fine. I also have a 2nd laptop (work laptop, also a Lenovo W541) that I can use if any solution involves downloading something bootable.
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Jan 13, 2016
When I boot up my computer (to windows 10). It will do the Asus splash screen then instead of going straight to windows if does this black screen with the kinda terminal thing (with no writing/text) then goes on to windows. Does this affect my computer?
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Jan 2, 2016
win10 after showing logo black screen take 2 to 3 mintus to show welcome screen. amd radeon dual graphic card 7400+6310 driver amd site shows it a latest updated driver ...
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Jul 31, 2015
Okay so I updated from windows 7 to windows 10 i have these black bars around my screen instead of a full screen so I tried changing the resolution because it was set to 800x600 so I change it to 1920x1080.
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Jan 8, 2016
While logged in the systems goes back to the login screen. I have checked all of the display and screen saver settings. But after a reboot it still happens after just a few minutes.
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