Black Screen When Turning On Computer Or Running Games

Feb 29, 2016

I bought my Razer Blade around November last year, and I automatically upgraded it to Windows 10. Since then, I've encountered the occasional glitch wherein I would run a game (usually either Heroes VI, but it does this with other games as well) and I would end up with a blank black screen. The keyboard is lit, and sometimes, not always, there is no audio playing. Ctrl+Alt+Del doesn't work and I have to spend 5-15 minutes hard restarting my computer because when it restarts, it puts me back in the same state.

This went on maybe 2-3 times per week, until today where it happened to me again, but it took me around an hour to get it started up again. At first, I figured that it might have been my fault, and proceeded to download all the new drivers and uninstall, then reinstall all programs such as Nvidia, Intel and C++, but the problem persisted, throughout each mandatory restart. (Yes, I have seen the black screen on start up error, and it's not related to mine. I see no mouse. One thing to note is that my keyboard lights up when I turn the computer on, blacks out for a second, then lights back up again during the times that it does NOT display the Razer symbol upon opening.)

I'll attach my dxdiag.

I got it to work finally. What I did was go to Geforce control panel, went to 3d settings then manually routed everything to use the Nvidia, instead of using the generic setting. It fixed itself after doing that.

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System Information
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Time of this report: 8/10/2015, 14:06:55
Machine name: LONO-PC
Operating System: Windows 10 Pro 64-bit (10.0, Build 10240) (10240.th1.150729-1800)
Language: English (Regional Setting: English)
System Manufacturer: To Be Filled By O.E.M.

[code]....

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