Black Screen When Booting Laptop After Upgrading
Jul 30, 2015
I have a dell insperation and after having upgraded to windows 10, I came across a few issues. The update when well and windows 10 is working on my laptop, however, I have an issue where I am presented with a black screen when i start my computer. I do see a dell screen and a windows boot screen before it goes black so i know the issue is not a hardware issue, however after the windows boot screen passes (the one with the blueish window icon) the screen goes to black, but it is still on (meaning the monitor is still turned on just not displaying anything). The reason i know that windows installed fine is that external monitors do work, just not my laptop monitor. I have already reinstalled windows 10 and have made sure all my drivers are up to date. Windows 10 is just not recognizing my laptops screen as a usable monitor.
View 9 Replies
Similar Messages:
Aug 5, 2015
I recently upgraded my laptop from Windows 7 to Windows 10 64 bit and shortly after it was completed, everything was working fine until the screen suddenly went black. The computer was still running but I could not see anything on the screen to restart the computer so I closed the laptop so that it would shut off to sleep. Coincidentally a power outage happend lasting for about an hr after. When I am finally able to boot up the computer, it show the ASUS splash screen and the windows logo with the loading spin cycle but then shows a black screen after. My guess is that the OS may have been corrupted or something so that I plan on backing up my hard drive before going to a tech shop. I'm not sure what the issue is but it seems like I may have to reinstall the operating system. i have an ASUS N61J. I can't boot into bios or safe mode and can't get passed the black screen to log into my user account.
View 1 Replies
Jul 30, 2015
Black screen and stuck cursor after upgrading to windows 10 on my acer laptop, I've tried all other forums and nothing has worked ...
View 1 Replies
Jul 30, 2015
If you have an on board Intel graphics controller as well as an add on graphics card, windows thinks you have one more monitor connected than you actually have. so when windows loads its outputting the video signal to a bogus monitor.firstly wait long enough so the mouse cursor to appear when you move the mouse.(blank screen with a white mouse cursor).Then press the space-bar and enter your login password or pin (yes your doing this blind)
You should now be logged into windows.if the desktop dose not appear after 30 seconds then press WindowsKey-P down arrow twice and enter.
View 9 Replies
Nov 17, 2015
I was using Windows 7 for about 2 years until I stumbled upon Windows 10 last month.I upgraded to it and used it happily for 2 weeks,give or take.Then the problems occur.
One day,after loading to BIOS,it booted to a black screen.No login screen,no cursor,nothing.I tried using the Windows troubleshooting utility and I've exhausted every option besides the wipe all your data option.
I tried booting with cmd, but it didn't do anything.Resetting PC with files intact also did nothing.Startup repair was the same case.System restore did not let me roll back due to some technicality.
In the meantime,I've tried installing Windows 10 on my other HDD,only to face the same issue after I rebooted.The Windows Media USB also did not work.
I'm really out of options here as I need to get some of my files out from my Caviar Black before I reformat it if I have to.
EDIT:For context,I sold my SSD and got a Caviar Blue 1tb.
View 1 Replies
Sep 8, 2015
I have a Samsung laptop. I had Windows 10 for about 2 weeks and everything was fine until last week. When I press the power button, the Windows 10 icon appears with the loading icon. After that, I'm getting a black screen for about 3 minutes then my login screen appears and everything is fine after that.I thought it may be something corrupted with my OS so I decided to reinstall Windows 10 from scratch and not to keep my files and programs. I found out yesterday that this wasn't the solution to my problem because I reinstalled it and it keeps making it again.
View 2 Replies
Jan 8, 2016
My PC has been acting up for about a week now. I have 2 Samsung 24inch Monitors and a decent gaming PC. I have tried all the options this forums has brought to me such as control alt delete and recovery mode, nothing has worked so far. I have just upgraded from 7-10 and it just wont start up without booting to that black screen.
View 2 Replies
Feb 3, 2016
I did an update a week ago and after that Windows 10 will boot to black screen without cursor.
When booting I get sometimes "Automatic repairs", I see the initial logo. After some minutes the screen goes back and that's it.
When I try to boot from an USB the same happens - I cannot get even to re-install Windows. The USB works on another PC just fine.
I booted from Linux and deleted the hiberfil.sys file, checked all the partitions of the disk (in this case SSD) with GParted- no issues.
I really don't know how to get even to the advanced options and try to reset or run command prompt.
View 8 Replies
Sep 21, 2015
Today, Windows 10 decided to act up.When I turn on my computer, it boots my UEFI interface, the Windows 10 loading screen with the spinning dots and then a black screen with no cursor.
It's not my 7870 or monitor as I tried it using the motherboard graphics and my other monitor.
In Windows 10's troubleshooting menu, System Restore won't work because of some file being deleted.Startup Repair requires a successful boot to enable Safe Mode, which I can't.Resetting with all files intact gives me the same result.Rolling back to Windows 7 is impossible due to Windows 10 deleting all my Windows 7 files.
What do I do aside from formatting?I need the files inside that HDD.
View 1 Replies
Feb 10, 2016
My laptop is running windows 10 32bit pro and ever since upgrading, the computer boots to a black screen but there are other times it will boot up correctly....
View 1 Replies
Aug 8, 2015
What does it mean when you see a black screen that has a grey flashing dash located at the top left-hand corner of the screen? It moves down a bit before finally moving onto the Windows 10 logo, where it sometimes gets stuck and reboots (and the grey dash screen appears again before moving on).
I noticed this issue both during upgrade (when it failed and tried to recover the installation) and after installation. This issue occurred on an Acer Aspire Z5801. It does not occur on Windows 7.
View 2 Replies
Aug 4, 2015
My PC crahes and BSOD at randowm times, no pattern to it really.
I also sometimes have problems booting the pc, it just hangs on a black screen and will only eventually boot if i turn it off and back on.
Attatched the crash file
View 2 Replies
Nov 8, 2015
I recently upgraded to window 10 from window 7 with iso file. I didn't had internet access then, but my window run successfully. Later, when i tried to attach another display with Laptop it did not detect it. So, i installed the windows updates. But after installing i was unable to boot into windows. A black screen with blinking cursor appears right after the Dell Logo. I am only able to go into bios setup by pressing F2, no safe mode option. I tried making a bootable Pen drive for repair but even it wasn't detected. I already change the boot priority in bios menu. Therefore i am unable to fresh install the window as laptop cd drive is not functioning from quite some time.
View 3 Replies
Dec 31, 2015
I have a Lenovo P580 laptop. The screen wire got shorted out, so I just always connected it to a TV and never really had a problem. I recently upgraded to Windows 10 from 8.1. After getting that issue with the start menu and cortana not working, I tried the make another profile, etc stuff from the internet. I changed my laptop to always load into safe mode using command prompt... NOW, every time it loads up, it loads into safe mode... only problem is I can't see it or do anything because the output for my tv doesn't work.
So... I bought a new wire for the laptop screen... nothing. Bought a new screen... nothing. So I assume the motherboard is damaged... The HDMI and VGA ports worked up till I set it to boot into safe mode...
Is there anything I can do? short of replacing the motherboard?
View 9 Replies
Aug 3, 2015
It happens everytime I try to upgrade windows 10, I have tried loads of different methods but none seem to work.
The C:$Windows.~BTSourcesPanthersetuperr.log is as follows:
Code:
2015-08-02 21:50:42, Error
CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session
2015-08-02 21:50:42, Error
CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session
[Code] ....
View 1 Replies
Aug 8, 2015
I successfully upgraded 2 computers, but have problem with my notebook HP ProBook 4320s.
When upgrading reach 75% (100% installing drivers), black screen appears and I have to turn it off and on, then it restores to previous win7.
I upgraded all drivers and BIOS with no effect.
View 4 Replies
Aug 2, 2015
I tried upgrading my windows 7, but failed 5 times.
step 1 on copying files are 100%
step 2 installing features n updates are 100%
step 3 FAILED, it stuck on black screen and freeze, nothing i can do besides force restart and its restored to my windows 7 back.
It's always stuck at 75% step 2 and when go to step 3 is freeze ( 5 times in row, I'm thinking give up or buy new laptop with windows 10)... I'm currently downloading ISO file to blank DVD hopefully it's works....
View 2 Replies
Aug 18, 2015
So like a lot of you, I wanted to upgrade my laptop to Windows 10. But when the laptop was in the middle of installing Windows 10 and had restarted a few times, as it does during the installation, it suddenly went black screen with NO cursor or anything. It has been like this for 2 days now, and I don't know what to do.
I can clearly see that the laptop is still on and "working", so it has not just shut down. I'm afraid to force the laptop to turn off, because it's in the middle of a system upgrade. So I'm wondering if there are any alternative solutions or is my only option to force the laptop to shut down and then restart it and hope for the best?
View 2 Replies
Jan 20, 2016
After upgrading my Windows 7 Pro to Windows 10 Pro I have also been plagued with the black screen of death. After the BIOS screen it goes black and I do not even get a mouse cursor and I've also let it run for about 30 minutes just in case and nothing. I've tried a lot of the fixes that are being posted online:
-Updated the display adapter driver
-Subsequently uninstalled the display adapter driver
-Disabled fast startup
-Pulled out the battery
-Enabled F8 at startup
-Tried using an installation media DVD I made and that also gets stuck loading but with the blue Windows Logo.
Here is the kicker. I have a bootable USB that has Ultimate Boot CD on it with mini Windows XP. When I boot into mini Windows XP and click shutdown and select restart, Windows 10 then boots normally and will repeatedly boot normally as long as I don't eject that USB. Once I eject that USB I lose everything and I can't even get into Safe Mode. So I've gone back in to see what kind of display driver the mini Windows XP has but have had no luck in finding it. I did call Windows and they said my laptop (Lenovo ThinkPad E555) is compatible with Windows 10. Beyond that they were not useful at all.
View 5 Replies
Aug 11, 2015
I recently updated from windows 7 to windows 10 and there is one problem. The side of the monitor will have black bars if the resolution is bellow 1920x1080 on desktop and games. I tried to reinstall the driver and it didnt work. My driver is also the lastest too.
My specs:
Intel HD graphics family
Intel Pentium g620 2.60ghz
View 1 Replies
Oct 10, 2015
I have a Lenovo Thinkpad Edge with an Intel I5 processor, 64 bit with no hardware upgrades (stock). I had accidentally stepped on the screen (fell off my lap and then crunch) which was mangled beyond repair, so I have been using it similar to a tower, with a VGA and/or HDMI connected monitor (my HDMI cable went bad, I picked up a new cable but hadn't hooked it up to the second monitor. I started my free upgrade from Windows 7 Home Premium to 10 last night. I woke up to the black screen/mouse pointer issue which is what brought me to this thread. I tried the recommended fix:
1. Hit ctrl, type in password and enter
2. Win Key + P + Down Arrow. (Win Key + P only seems to do the same thing)
This brought up options to
1. Disconnect projector (Tried this and lost connection to the VGA even after reboot)
2. Duplicate (Screen is still black with mouse cursor, but I saw a little bit of red and blue pixels at the bottom where the task bar should be until I disconnected and re-connected the VGA, then it was back to black screen and cursor)
3. Extend (still black screen and cursor)
4. Connect Projector (still black screen and cursor)
I'm not sure what to do. I must have some OS installed, because I am able to also perform these operations from my USB Keyboard/Mouse. I'm just not sure how to get Windows back on my VGA connection (I haven't tried HDMI because I did not have it connected when I ran the update.) I thought Duplicate displays would do the trick, but apparently not. For as beat up as the laptop is on the outside, the hardware performs fine. I also have a 2nd laptop (work laptop, also a Lenovo W541) that I can use if any solution involves downloading something bootable.
View 1 Replies
Sep 20, 2015
I have a ASUS N53S and after having upgraded to windows 10, I came across a few issues. The update when well and windows 10 is working on my laptop, however, I have an issue where I am presented with a black screen when i start my computer. I do see a ASUS screen and a windows boot screen before it goes black, however after the windows boot screen passes (the one with the blueish window icon) the screen goes to black, but it is still on (meaning the monitor is still turned on just not displaying anything). This issue occur after i restart ( few days before doesn't on the laptop). I try to on and off the laptop for few times but still the same problem and the last time i restart again and left it for a night and it doesn't change which still in black screen. So, now what should i do to let it display with desktop since now still in black screen with movable mouse.
View 3 Replies
Sep 7, 2015
I downloaded windows 10 and all had been running smoothly, however, when I turned my laptop on this morning my background was black and about 20 new icons had appeared on the desktop all of which were just white and blank, i normally only have rhe recycle bin. i tried to run things but nothing worked, i also couldn't get the start menu up, I've tried restarting but it isn't doing anything.
View 3 Replies
Aug 11, 2015
Whenever I close my laptop lid to put Windows 10 to sleep, it won't turn off properly - the computer continues to run, as indicated by the power button and the three lights on the side of the laptop, but I'm stuck on a black screen and the only way to get out of it is holding the power button and turning it off completely. Anyway to fix this?
View 1 Replies
Jan 3, 2016
Asus x54H screen goes black in win 10 when laptop is plugged off and on battery
View 2 Replies
Nov 28, 2015
I have the new Acer Aspire laptop and a TV which I use as a monitor. They have worked together very happily some time now. But yesterday I had to do a forced shutdown when the start button would not work and the TV screen shrank in size and there were error messages. When I rebooted, the TV monitor stayed black and a computer screen came alive for about 10 seconds as it was rebooting, then went black. I disconnected the TV from the computer and started her up and the computer screen behaved itself.
Even if I set all of the display parameters to indicate only one screen (the computer screen), if the TV monitor is connected to the computer, I end up with two black screens.I have tried many display duplicate and extension.No new software installed.There is one clue. I disconnect the TV monitor from the computer, boot up, choose duplicates to display. Then I connect the TV monitor to the computer. What happens, for about one second, is that both screens light up.
View 2 Replies
