Black Screen With Cursor After Doing SFC Scannow
Oct 16, 2015
Earlier on my Win 10 computer I did a command prompt, sfc scannow. So I waited for the scan which fixed a problem/corrupt file.
Afterwards it said computer needed restarting so I did just that, but after the windows logo the screen just stays black with the cursor showing.
Ctrl alt del to bring up task manager etc does nothing at all. Tried simply restarting pc again but it's the same every time.
Solved - On a different computer I downloaded the Windows 10 ISO file and burned on to a blank DVD.
I got into the BIOS to change the boot order to CD/DVD first, then inserted the dvd. (you DO get the option to keep or delete your files) The Repair option didn't work, but using a Restore Point did. My files-documents, pictures etc WERE kept.
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Jan 18, 2016
I did a bit of research and this seems to have been an issue for a while, or has been in the past. Was upgrading to windows 10, I first had to restart my pc cause it was initially stuck on that preparing to install problem with the green bar being stuck around 25%.
It then got through that and began the installation process with the big circle and rebooting process. However around 91% when I last looked at it it was just black screen, this stayed this way for about 3-4 hours. I then decided to reboot the pc and it has now booted to the login screen. Is this a known bug or could there be a possible issue?
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Dec 26, 2015
I cant find a fix to my computer with my Nvidia graphics card here's what happened.
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I am not able to play my games, talk to my family and study for my ISU for my school which i need now because the work is inside! I need to fix this but am running out of options.
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Jul 30, 2015
I tried to upgrade to windows 10 from 8.1 and i tried 3 times and all I get is BLACK SCREEN after logging in task manager won't work, so i cant check is the explorer.exe isn't working or what. Also the same thing on safe mode black screen with cursor and nothing else.
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Aug 23, 2015
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Jul 29, 2015
My Windows 10 was running perfectly well for one full week. Then this morning I noticed it installed some update and after reboot the screen went black and the cursor appeared.
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Jul 30, 2015
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Aug 29, 2015
This has been happening ever since I upgraded to 10 about 2 weeks ago. I start the computer, 3 second ASUS logo, then windows 10 logo comes up and it loads for about 10-20 seconds, then I get a black screen with a cursor for 30-60 seconds, followed by another loading screen and finally the login screen. About the same boot time I had on 7 except for the long black screen. I can move the cursor around during the black screen, and it sometimes has the blue loading circle next to it. I've tried disabling fast startup and my video drivers are up to date.
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Aug 9, 2015
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Sep 8, 2015
I have installed windows 10 on my computer a month ago and it worked well , but now i have a problem : the pc load , windows 10 logo appears then black screen and the cursor appears ... I havn't changed anything in my configuration nor installed any new software and no upgrade ..
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Dec 28, 2015
Whenever I log in, or out, there's a black screen with a cursor that can't move...
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Oct 4, 2015
I am using a windows 10 pc.
Specs = 4gb Ram Intel i5 4210U.
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Aug 14, 2015
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Jan 9, 2016
Specs:
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Aug 18, 2015
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Aug 7, 2015
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Jan 8, 2016
My PC has been acting up for about a week now. I have 2 Samsung 24inch Monitors and a decent gaming PC. I have tried all the options this forums has brought to me such as control alt delete and recovery mode, nothing has worked so far. I have just upgraded from 7-10 and it just wont start up without booting to that black screen.
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Feb 23, 2016
All was good and well, until my Windows 7 on another drive gave me an NTOSKRNL.EXE error (fixed now). My Windows 10 booted fine at this point, but after entering my password, it was stuck on "logging in" for quite some time. I forced a reboot, and then I was stuck in the "Performing Automatic Repair" loop.
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Sep 15, 2015
I have an HP ENVY 4 notebook PC (64-bit OS/x64-Based processor) and I upgraded to Windows 10 from Windows 7, the only issue is that my screen is black with the cursor, so if I hit CTRL + ALT + DEL and open Task Manager and then run new task Explorer.exe my desktop comes back And I can see my apps but then it goes back to black.
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Jul 29, 2015
When installing windows 10 my computer restarted and it's now a black screen with a cursor. I'm not sure what to do I tried doing things like pressing Ctrl+alt+delete but it doesn't do anything, And if I can is it possible to revert back to windows 7? I've also tried restarting it a couple times but it shows the same black screen and cursor.
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Oct 19, 2015
I updated my Windows 7 to Windows 10 few weeks ago. The update process went well, atleast it looked like it.
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I can see my disks from bios and the boot order is OK. I have also tried F8 to select where to boot but no luck.
I cant even start on safe mode.. (no selection).
Tried to load bios default. No luck.
Tried with Hirens boot cd. No luck.
Now I am able to start some Linux workaround from Hirens Boot CD and can access to my C: Drive..
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Jul 30, 2015
So updated this morning, got the black screen that many others are getting with the mouse. (Alienware x51) I was reading these forums on my phone while tinkering with the computer. About 10 restarts into it, my computer reverted back to 8.1 ... Reading other forums and solutions, I'm currently updating every graphics driver that I can, and crossing my fingers. I figured I would start THIS thread so that people can see if that works. I'm NOT very computer savvy, couldn't figure out how to get to where I could turn off the intel card. So I'm updating everything now, before I reinstall windows 10.
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Sep 9, 2015
Okay so I stupidly decided to upgrade to Windows 10.I left the install going and went out. When I came home it was stuck on a black screen without a cursor.The problem I am facing now is, sometimes I can get the laptop to go to the system restore menu if I screw around with it long enough, but it won't let me in because I don't have a password to log in (I never had one on this laptop) but it still requires one? And I can't seem to find any other way to get back to Windows 7, since I usually can't see anything at all?
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Aug 3, 2015
I upgraded a desktop computer from Windows 7 ultimate to Windows 10 and there seems to be an annoying black screen issue which happens before the login screen.
After the Windows loading logo, the screen stays black for about 60-80 seconds (and all I can see is the mouse cursor). After 60-80 seconds, the login screen pops up and everything works fine and I can login.
I already tried the following:
- Updated NVIDIA drivers
- Completely removed NVIDIA drivers to see if it was a drivers problem
- Booted into safe mode, still happens
- Checked event viewer, nothing weird in the logs
- Made the PCIE slot the default slot for the primary monitor in the BIOS
- Ran the sfc /scannow command, no violations found
- Ran all Windows updates
- Took a look at the services and startup processes, nothing weird here
- Turned fast boot off/on, no change
- Full Malwarebytes scan, no infections found
I ran a xbootmgr trace log, here's the summary XML file: processSummary numProces - Pastebin.com
I'd like to keep the fresh installation option as a last resort.
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Jan 20, 2016
After upgrading my Windows 7 Pro to Windows 10 Pro I have also been plagued with the black screen of death. After the BIOS screen it goes black and I do not even get a mouse cursor and I've also let it run for about 30 minutes just in case and nothing. I've tried a lot of the fixes that are being posted online:
-Updated the display adapter driver
-Subsequently uninstalled the display adapter driver
-Disabled fast startup
-Pulled out the battery
-Enabled F8 at startup
-Tried using an installation media DVD I made and that also gets stuck loading but with the blue Windows Logo.
Here is the kicker. I have a bootable USB that has Ultimate Boot CD on it with mini Windows XP. When I boot into mini Windows XP and click shutdown and select restart, Windows 10 then boots normally and will repeatedly boot normally as long as I don't eject that USB. Once I eject that USB I lose everything and I can't even get into Safe Mode. So I've gone back in to see what kind of display driver the mini Windows XP has but have had no luck in finding it. I did call Windows and they said my laptop (Lenovo ThinkPad E555) is compatible with Windows 10. Beyond that they were not useful at all.
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Aug 24, 2015
Windows is only showing a black screen after boot no login screen only my mouse, but the mouse isn't working only an external one works. The keyboard isn't working too.
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