Blank Blue Screen With No Error Messages
Aug 14, 2015
It has happened twice since I installed windows 10 in the last two weeks.
I have the default blue desktop in 10 and I also have a rather old ATI Radeoon HD 4600 graphics card, though the driver date in device manager is January 2015.
Whilst browsing facebook on two occasions the screen has just gone a totally blank blue colour, no error messages or anything like that. I have to hard restart, as task manager won't come up, and windows 10 starts fine again, doesn't go thorugh CHKDSK or anything.
WIndows 7 works perfectly on my other partition so not a hardware or monitor problem just specific to windows 10.
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Sep 28, 2015
I have been trying to download windows 10 on my laptop (windows 7). It does the download and looks like it is all downloading fine and it starts rebooting and then it goes to a blank blue screen and doesn't go off the screen. I have to turn my laptop off just to do something on it, it then restores my old version of windows and doesn't download windows 10.
I then check the update and it says "failed" with the error details "code 8007002C"
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Nov 14, 2015
So I was having a problem with my laptop stuck in a "Diagnosing Your PC" loop and then it would say, "Bad_system_config_info", and start the loop over again.
So I booted from a Windows 10 USB to repair/reset it with the "Keep My Files" option. Since then, it's just been stuck on a blank blue screen for the last 20 minutes.
Is this part of the reset process or did something go wrong?
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Sep 18, 2015
I downloaded and installed the Windows 10 upgrade on Tuesday. Since then my Dell Vostro 3550 laptop will not boot and is stuck on a blank blue screen. I took my laptop to Geek Squad at Best Buy yesterday and he told me Windows 10 is installed but it will not boot. He loaded their MRI operating system with my CD/DVD drive and he told me my files are still on my laptop. They wanted $100.00 to get my files of my laptop into a flash drive. The flash drive cost $30-40. In order for them to fix my laptop, I would have to pay $200.00 for a one year service contract. Then, to solve the problem, they would delete all of my programs, and possibly all my files, from my computer. That totals a minimum cost of $340.00 and that is if they do not find anything else wrong. I told them I could not afford that and I took my laptop home.
When I got home, I tried again to boot my computer and I got this message: WDF_VIOLATION. I ran a pre-boot diagnostic and I got error code 2000-01 42. Msg: Hard Drive 0 - self test unsuccessful. Status = 7. I looked online for information on this error code and found people saying that this means the hard drive has gone bad and needs to be replaced.My laptop was absolutely fine before I downloaded Windows 10 on Tuesday. Now my hard drive is destroyed and my laptop will not boot!
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Jul 31, 2015
just recently i installed windows 10 (clean install) on my built desktop. At first it was fine installing programs etc. Then not sure what i installed last or what happened during an installation but now when i try to install a program like Nivida Graphics Card Driver the blue screen error comes up. It never fails, even if i try and install skype it also causes the problem. I originally had the Nvidia G experience installed but i read online that this might be causing the problem so i uninstalled successfully but it is still happening.
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Aug 12, 2015
Valid windows 7, sit back and relax message on the install, then blue screen of death and error loop, No support from Microsoft. Off to local computer store to see if they can get this fixed or off of my PC..... way to go Bill - no wonder the upgrade was free.
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Aug 18, 2015
Getting this Blue screen Error. Here is some more details.
==================================================
Dump File : 081915-32437-01.dmp
Crash Time : 8/19/2015 10:44:12 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00000002
[Code] ....
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Aug 7, 2015
I downloaded the MediaCreationToolx64.exe to upgrade to windows 10 but it failed at 83%. An blue error screen appeared with . I wasn't even able to read the error because my laptop shut down.
So I tried upgrading to windows 10 again but now it requires me to give a product key. I tried to put my windows 7 product key but it does not work.
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Aug 24, 2015
I m using dell inspiron 14, and upgraded to windows 10. Now my laptop keeps restarting giving me internal power error. I reached the troubleshooting part where I clicked on startup settings.when I click restart there..it restarts with blue screen without giving me safe mode option.
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Sep 23, 2015
So every day i get this blue screen error 3 times a day, my pc started doing this 2 weeks ago, never did it on windows 8.1 and was fine on 10 for a while. Googled it and says its a cpu voltage error, but i have reset my UEFI to defaults, updated UEFI, updated drivers , and nothing works. My CPU is the intel i7 4790k and the motherboard is an Asrock Z97X killer. The interesting thing is my laptop does the same thing and so does my friends all in one pc, so is this a windows 10 issue? and is there a fix?
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Jan 9, 2016
So I have read a couple of articles of people with the same issue and they're saying that i should uninstall the graphics card drivers, and reinstall them, and i have done that and I'm still getting the same problem. I can't play any games and it's rough.
CPU: AMD FX-6300 Six-Core 3.5 GHz Processor
GPU: SAPPHIRE DUAL-X Radeon R9 280
Ram: (2x4) Corsair Vengeance 1600
PSU: CX600 — 80 PLUS® Bronze Certified Power Supply
MB: GIGABYTE 970A-D3P
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Aug 23, 2015
I used the media creation tool to upgrade from windows 7 to 10 and this happened upon reboot of the tool .
blue screen saying error code 0xc000000f
File: BootBCD
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Feb 10, 2016
I recently purchased an intel NUC6i5SYH kit PC and fitted it with the following RAM and HDD.
Samsung 500GB 850 EVO M.2 SSD: Amazon.co.uk: Computers Accessories
HyperX Impact 16 GB 2133 MHz DDR4 SODIMM Memory Kit (2 x 8 GB): Amazon.co.uk: Computers Accessories
I installed a copy of windows 8 that I owned and then upgraded it to windows 10. It was working fine for a couple of weeks, and suddenly it had and error and is stuck rebooting itself with a blue screen error.
The error appears to be different every time but the ones I have seen repeated are "WHEA_UNCORRECTABLE_ERROR" and "MACHINE_CHECK_EXCEPTION".
I can get into the BIOS and that's about it. I can't find a way to boot into safe mode and when I try and install a fresh copy of windows 10 via USB created from microsoft i still get a blue screen error after a couple of seconds.
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Mar 14, 2016
I built my very first PC in the weekend. Everything was working fine, but after a restart, I had an error message saying something along the lines of "Windows couldn't start". I then had several options where I ended up choosing something like "Start Windows from a version that worked" which erased like half of my programs and many of my drivers. I then proceeded to reset the computer entirely and restarted.
Now, the computer is working again (as it were before) and I've installed everything again, including all the drivers (I hope). However, when I restart the computer, I get a blue screen that says: "Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll start for you. If you'd like to know more, you can search online later for this error: BAD_SYSTEM_CONFIG_INFO. It then restarts and works perfectly. This only happens every approx. third restart, the other times, it boots just fine.
I bought Windows 10 Home on a USB which I used to install on my new SSD. All the drivers should be up to date. What to do?
Components
Intel Core i7-6700K 4.0GHz Quad-Core Processor ||| Cooler Master Hyper 212 EVO 82.9 CFM Sleeve Bearing CPU Cooler ||| MSI Z170A KRAIT GAMING ATX LGA1151 ||| Motherboard Kingston HyperX Fury Black 16GB (2 x 8GB) DDR4-2133 Memory ||| Samsung 850 EVO-Series 500GB 2.5" Solid State Drive ||| Seagate Barracuda 2TB 3.5" 7200RPM Internal Hard Drive ||| MSI GeForce GTX 980 4GB ||| NZXT S340 (Black/Blue) ATX Mid Tower Case ||| Cooler Master 750W 80+ Bronze Certified Semi-Modular ATX Power Supply
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Aug 10, 2015
My pc is unable to start-up after attempting to reset it(fresh reset). It is in a restart loop and when I try to turn it on the Windows 10 logo appears but then a blue screen appears saying "Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we will restart for you." This then lets the PC restart and this restart process happens again. I have tried pressing F8 while it boots up to try to get it into safe mode but had no luck.
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Dec 22, 2015
I just built a new computer and have been randomly getting this error message from time to time...and sometimes have trouble even getting the computer back to the Desktop without hitting the blue screen again....if I'm on the desktop and it happens it usually says (atikmdag.sys) at the end...sounds like a graphics card issue, however I have the latest drivers for the card (non beta)...when attempting a restart to fix and it hits blue screen right after that bit at the end is not there...here are comp. specs
Motherboard - MSI 760GMA-P34 (FX)
CPU - AMD 8320E
GPU - ASUS R7 360
RAM - Avexir Blitz 1.1 - 16gb 1866mhz (dual channel)
HDD - WD 1tb blue
Power - Corsair CX600M
OS - Windows 10 Home
I have some possible theories: The RAM may be causing issues...Avexir does not use the more common Samsung chips I don't think and has (Intel optimized) all over the packaging...I will try swapping G-Skill RAM from another comp soon to test this
Also I didn't realize at the time but the motherboard has no drivers from MSI past windows 7...could that be causing issues?...
And of course there's that ending on some of the blue screens indicating a graphics car issue...could the latest drivers for Windows 10 on a GPU be creating issues on a board with no Windows 10 drivers?
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Aug 17, 2015
Whenever I connect my acer aspire v5 572 running win 10 connects to external media like printer or mobile .. It freezes and show me page fault in non paged area ..
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Aug 12, 2015
This is happening sice i installed windows 10.On windows 8.1 this was not happening.
Every time when i try to update a game,and install something my laptop restarts and it saying "Page fault in nonpaged area"
I know how to fix it.Only instaling and updating games from Steam works.
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Mar 23, 2016
A couple of weeks ago when booting up my PC, I came to I assume the Windows 10 version of the blue screen of death. It said something to the effect of a kernel security check error, it said it was repairing the PC and would reboot.
However, it wouldn't reboot. The farthest it would ever go is the 4 blue square windows screen and then eventually the screen would go black. For a while, the blue light on my monitor would stay solid but the "analog" and "digital" icons on the screen would alternate between analog and digital. Eventually it would just go black and the monitor screen would blink and the HDD light would stay off.
Multiple reboot attempts never got past that screen, and eventually the screen will just go black and the monitor light just blinks.
I went to my office computer that also runs Windows 10 and made a repair disk. I got home today, got into the BIOS and changed the boot priority to the DVD. I was able to get it to boot up to the repair disc (after a couple of attempts) and got into the repair utility. I tried the Start Up (or boot) repair, and it said it couldn't fix it. I tried the system restore and it said I had no restore points. So I thought (stupidly), maybe just getting into this repair disc area it would go ahead and boot on up. So I clicked "Exit and continue to Windows 10". Well that got be right back to where I was, a black screen.
So then I decided I would just go back in and use the utility to "reset", keep certain files and do a clean Windows 10 reinstall. Now I can't even get back into it. When I try to boot, IF I can even get any data to show on the screen and the monitor to "wake up" I can't get back into the repair disc. I can get as far as "Press any key to boot from CD or DVD" and then it will go to the 4 blue square windows screen that I was at previously, then eventually the screen will flash and then just stay black. By a little googling, sounds like maybe it could be a video card issue?
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Mar 10, 2016
My new build is restarting randomly, and unlike with windows 7, there are no messages telling me what happened. What's the best way to view system logs that might have information about crashes?
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Feb 25, 2016
since i upgraded from windows 7 to 10 i've been getting these random restarts, after fixing the geforce experience the restarts have been happening alot less though.i haven't made any physical upgrades to my pc since windows 7 so i'm asuming this is a software issue or something.
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Nov 13, 2015
Why am I getting script error messages now I changed to Windows 10? Often when on the web and facebook
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Oct 21, 2015
Every time I open the Store and look for a video app called Pressplay and click on it, the Store will simply close down and then I'm back on the desktop. This happens everytime. Is this a common problem or could it have anything to do with the specific app I'm looking for?
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Oct 18, 2015
Any way to eliminate the error messages below when my neighbor opens Word, Excel or Powerpoint.
Background: I upgrade from Windows 7 to Windows 10. All went well and there were no problems. They had Office XP with Frontpage (yes that is old) loaded on Windows 7 and it worked fine. When you opened it there were no error messages after the upgrade was completed.
About a week later they wanted a clean install on the laptop because it had been awhile since they ever did that. I do a clean install, Windows 10 Activated successfully so now it was time to reload the applications.
After we loaded Office XP on the machine we started getting theses messages at the point it was loading. Eventually you would get to the application and it was fully functional.
I put the screen shots in the picture included in this post......
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Oct 3, 2015
I am running Windows 10 on a desktop computer about a year old. Custom built by Hard Drives Northwest. Dual boots Windows 10 and 8.1. Windows 10 is the default, which replaced Windows 7 that dual booted with Windows 8.1. Windows 10 seemed to run quite well at first. Recently, maybe for a week or so, I have found my mouse slowing to a stop, restarting for a while, stopping again and repeating this cycle for a while, then the BSOD with various messages including :
DPC_WATCHING_VIOLATION ; CRITICAL_STRUCTURE_CORRUPTION and FAULTY_HARDWARE_CORRUPTED_PAGE
Those are the messages I catch. Often the computer just restarts when I am not around so I don't know the error message. I am writing this is safe mode as the computer is nearly unusable in normal mode. Windows 10 is fully updated, I have checked drivers for graphics card, mouse and monitor and all are up to date. Attached is my data log ZIP file.
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Dec 12, 2015
Lately I have been getting hard lock ups on my desktop. I had no real software or hardware changes but I did notice the crashing was only happening during GTA 5. The locks up would never have an actual BSOD or error message just a hard freeze requiring me to restart or the system would restart itself.
Now it started happening even without running GTA 5. My cpu temps were a bit high (98 was the max) with GTA 5 so I thought that was the issue, but when idling + my hyper 212 evo, I get 30 deg temps and still crashed.
Interestingly I also crashed when using the dmp application to make the mini dump I uploaded to analyze.
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