Blank Screen Prevents Restart From Sleep Mode
Jan 24, 2016
I had an initial fault with Windows 10 where the start button disappeared so to switch it off I used Alt/F4. That brought up a small screen that allowed me to shut down . The next time I tried it I looked at a couple of options and chose sleep mode...Big mistake. I cannot wake up the screen at all, the computor itself will switch on and off mit the power switch but nothing appears on the screen, it is blank. I have tried hitting various buttons on the keyboard to no avail.
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Jan 30, 2016
Just installed Win10 on my 4 yr old HP G60535D. Now I have have to re-boot everytime I shut the lid. Played around with power settings, etc etc but no luck. When I first open the lid, I can hear the computer running, a slight mechanical burp of some sort, then nothing... totally blank screen. I have to hold the power button down to shut it off, then re-boot. A 1st world problem for sure, but kind of irritating.
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Aug 9, 2015
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Aug 11, 2015
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Aug 5, 2015
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Oct 19, 2015
Ok, I have read several people having problems with the sleep/power save modes.
I have a similar problem. I can't keep my screen from going blank. Now what I have done is I went into the power save and sleep modes and had everything set to "never" including "none" on screensaver. Well in 5 minutes the screen goes blank but the computer, drive and my previous items & webpages are right where I left them. I also tried setting the time the display goes to sleep for 30 minutes and it stills goes into blank mode in 5 minutes. My assumption is, no matter what I set the power/save and screensaver to it still goes into a 5 min no activity screen blank.
Computer is a HP ENVY dv7, AMD A10,Quad core with 16Gb mem; 650Gb drive. Previous OS Windows 8.1. All drivers were updated to latest before update to Windows 10.
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Oct 16, 2015
I installed Windows 10 on a MS Vista OS, Viao laptop about a month ago. Everything has been fine. I've been learning how to use Windows 10, and have been more or less happy with it.
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Jan 4, 2016
My screen goes dark after downtime or after using sleep mode. What setting do I need to fix? I have auto sleep after 20 minutes of non-use already.
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Aug 12, 2015
I have a admin password. so when i put the pc in sleep mode it used to prompt for password in windows 8. But it seems in windows 10, it doesn't prompt for a password and goes directly to the os. How to put the password screen back in sleep mode?
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Aug 30, 2015
I have a new Toshiba C55-C5241 Laptop, which came pre-loaded with Windows 10. (See Specs)
I clean installed Windows 10 last weekend. All went very well. I just started loading programs this weekend.
I started noticing the blue screen stops yesterday. These happen coming out of Sleep. I probably never would have noticed these before because I was not leaving the machine alone long enough for it to go into Sleep. So unfortunately I do not know when the behavior started - from the beginning or after some software installation.
Here are my reports: SCULLY-Sun_08_30_2015__64736_97.zip
Blue screens are mostly "Kernal Data Inpage Error" and the more serious "Critical Process Died", both I understand to be processor related.
I did not have the presence of mind to test or check any of this early on. But I do have images of the original factory installation and of the fresh, clean install (before any customization or software installs). I do not believe that I ever tried Sleep Mode on the original factory installation.
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All of the drivers in the clean install were the same as the drivers in the factory installation (at the time I finished). I did not turn off automatic driver update for a few days. I will check the driver list for changes later.
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Sep 26, 2015
My laptop, running Windows Ten from a clean install, has issues with the sleep function. About once a day, when I either put the computer to sleep or when it does it on its own, the screen will go black but the computer will not stop running. All the lights are on, the fan and disks keep running. Nothing works to turn the screen back on and my only option becomes to force a shut down.
I've tried tweaking all the power options in various ways, I've tried disabling/enabling hibernation/fast start and I've searched for an answer but I do not have one.
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Aug 4, 2015
My machine will go into hibernate mode, but will not go into sleep mode. I just want to be able to wake it with the touch of the mouse.
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Jan 7, 2016
I am facing a problem with my laptop hp probook 450 G1 after upgrading to windows 10 ! After waking up from sleep I found a small blank white window in the left-up side . It last until the next restart pc ! I have updated windows update from setting>update & security > update windows. I have also downloaded the latest version of drivers from hp website.
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Sep 10, 2015
I have upgraded Win 8.1 Ent into Win 10 Enterprise. While upgrading I had an older version of BIOS. Since then I have upgraded to the latest BIOS version available for my MOBO. My MOBO is ASUS's P8H77.
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My questions are:
- All this is happening because I had an old version of BIOS and when I upgraded something got screwed up?
- Does my motherboard support Win 10 UEFI option at all?
- Do I need to do clean install? Is it possible to avoid such option?
Reason for all these trouble: My PC freezes when I leave it working overnight. I do not know how to troubleshoot it because no reason for the freeze is indicated in the Even Viewer. Why the heck my PC freezes? I do not get any BSOD or errors, just a freeze and the only way to reset the PC is to hold down the power button.
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Jan 18, 2016
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The problem seems a bit different as some people I saw have had to fall back on PC restore points etc. So not sure if it installed or what could be the problem.
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Aug 7, 2015
Have the above laptop and when trying to upgrade from Windows 10 I get the dreaded black screen problem.I get to 85% after I few reboots and it hangs at that point. No cursor on screen,clt alt del not working nothing,just blank screen no hdd movement. I tried plugging laptop into TV by hdmi still no screen. Power of laptop and previous version of windows reinstalled.
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Sep 29, 2015
How to enable Sleep? Power only gives me Shutdown & Restart
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Dec 2, 2015
I have a HP Envy that is only 11 months old. I installed Windows 10 not too long ago and now I am experiencing issues with the sleep mode function. I have tried many other suggestions in power troubleshooter and other "fixes", but nothing is working.
Here's the issue. When my laptop enters sleep mode, I cannot wake it up. The keyboard is unresponsive with the exception of the backlight key. No matter what I do, I cannot wake it and this includes Ctrl + Alt + Delete. The power button remains lit, but the screen remains black and will not wakeup. The only way to fix this is to hard reboot the laptop by holding the power button down until it shuts off and then reboot it.
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Dec 24, 2015
Every time I try to put put my laptop to sleep, hibernate, restart it or shutdown, it stalls for about 10 minutes before giving me a Driver Power State Failure.
Having installed "WhoCrashed" and "Windbg", I was able to determine it was related to "ntkrnlmp.exe", "ndis.sys", "raspppoe.sys" and a vpn driver at one point or another. I "believe" I managed to uninstall the offending vpn driver but of course still overall have the same issue.
This appeared to occur while trying to do a windows update last week but I can't be sure. I presume, there is a out of date or corrupt driver but just can't seem to determine which one.
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Aug 15, 2015
so im placing the computer in sleep mode sometimes it goes to sleep and then wakes up after 1 min or it just turns of the screens. i found it in the event viewer i think i turned of almost everything in device manager so that the devices can't wake the computer.
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Aug 2, 2015
Running a Dell XPS 15, (L502X). Upgraded from 7 to 10 Pro yesterday. Played around a bit with the new OS and then went off to other things. Laptop went into sleep mode after 15 minutes as it always has. But this time I couldn't wake it up. Required me to power off the unit, then power it back on. Same thing happens now each time the machine goes to sleep mode.
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