Bluetooth Keyboard And Mouse Disconnect After A Few Seconds
Oct 31, 2015
I had to reinstall from scratch Windows 10 Enterprise 32-bit on my Dell Venue 8 Pro 32 GB tablet. After the first installation, the Bluetooth keyboard and mouse (both work fine under Windows 8.1), disconnected after 10-12 seconds. However, probably after one of the automatic updates, they started working normally (it took about a day or so).
Now, after the 2nd Windows 10 installation, the problem with Bluetooth keyboard and mouse reappeared. I forced the Windows updates, but no luck.
It's curious because, if I keep the Settings window active, on the Bluetooth page, both the keyboard and the mouse work. If I minimize the Settings window, after about 30 seconds, both devices stop working. If I close the Settings window, or move to a different settings page, both devices stop working immediately.
I have changed the Bluetooth Support Service from Manual to Automatic, but it did not work. Running the Hardware and Devices Troubleshooter did not work either.
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