Browser/Email :: All Browsers Crashing
Oct 7, 2015
Ever since updating to Windows 10 every browser I use crashed. I have been trying Internet Explorer, Edge, and Chrome and have the same issue in all of them. Chrome is a little more stable then the other two. Example when opening up Internet Explorer my homepage is set to MSN and as soon as the content begins to load it stops responding and I must force quit.
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Dec 16, 2015
I'm not sure if this is even a Windows 10 problem. I've had this issue for a while, and I used to have to restart (or wait) to get it to resolve.
When I try to open either IE or Chrome, the icons appear at the bottom of the screen and if I left-click it a small browser window is visible right above the icon, but it won't open normally. In the past I tried various combinations of the arrow keys and cntrl,alt, the windows button, etc. and once or twice I got it up there.
The problem used to happen after I already had a browser open and then wasn't active for a while. Now, like I said, it's there from the get-go.
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Nov 10, 2015
Edge, Firefox & Chrome work intermittently. After some time, that's not consistent, searches stop working. Solutions include deleting all browsing data (sometimes works) and rebooting (always works to this point). This intermittent problem only occurs with my Dell laptop. I have two other PCs that don't have this issue.
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Oct 30, 2015
I upgraded a month or so ago and all was fine but the last few weeks most web sites fail. I know my network is ok as other computers are ok and from the problem host oing and ssh work just fine (ip address and hostname). Google seems to work ok, most of the time, but most sites from google time out. The same if I type the site in by hand. I have tried Chrome and Edge, I was unable to download firefox, the web site timed out. I have AVG antivirus suite installed, I have tried to disable all its componets to no avail.
I have a local web server XAMP running and I cannot reach it locally, but from another host on my net it works ok.
I am using WiFi, but so are all my hosts.
I tried wireshark but it was inconclusive, I never did see any traffic. Coming or going, but I know coming works as the server was working, so I must have been on wrong interface (I had clicked on wifi). Netstat was also inconclusive, I could see the connection to google and the web server but not the timed out connections. I'm at a loss as to what to try next?
I tried connecting with netcat but it timed out just like the browsers.
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Oct 14, 2015
I have a client that brought me his "self upgraded" computer.
Symptom: IE doesn't work, can't download chrome.
I start off by resetting IE settings to defaults which typically solves a lot of IE problems. Didn't here. I then uninstalled IE through the add/remove components in 10, didn't work. I did notice with IE uninstalled that magically Edge allowed me to download chrome, which I couldn't when IE was installed, even through Edge. Chrome seems to use some app downloader which must use "IE settings" and since IE was installed it wouldn't download.
So I downloaded chrome when IE was uninstalled and Chrome now works fine even after reinstalling IE. There is no proxy, no host file changes, no nothing. IE simply says it can't open any and all pages I go to. Edge pops right up! Network troubleshooter finds nothing wrong, no static IPs or other info is supplied. I'm baffled.
IE still does not work. All other browsers do. I ran several batch files I keep on a thumb drive to reset winsock and other things that I've used in extreme cases. I have scanned the PC with several tools and removed a few common small pup style things. Nothing fancy.
The user uses this PC for Quickbooks and Quickbooks requires IE. IE doesn't work so Quickbooks doesn't work.
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Aug 11, 2015
After completing the Win 10 upgrade process everything looked really good....until I started browsing the internet.
All my browser's are slow as molasses and getting tons of connection time outs.
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Nov 26, 2015
every single browsers i use the download speed is limited to 3mb/sec But say steam/origin download at max speeds (8.1mb)
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Oct 12, 2015
I am using a Dell XPS-17 L702X laptop with 8GB of DDR3 RAM and two internal drives, 500GB each. I have 408 GB of free space on the OS drive, which is Drive C. I am running a clean installation of Windows 10 Pro x64. I've been searching for solutions for days and I've already read the posts on this forum that concern my problem. I have yet to find a solution. This problem occurs with my Pale Moon and Edge browsers, which are both up to date, and my research indicates that the Chrome browser also experiences my problem for some users. I use Pale Moon at all times simply because I've found it to be the best browser available. I tried the Edge browser simply to see if the same browser hang problem occurred while using it, and it does.
I didn't have this problem when I did an upgrade from Windows 7 Ultimate x64 to Windows 10 Pro x64. My browsers worked perfectly. This problem only occurred after I did a reformat of the Hard Drive and did a clean installation of Windows Pro x64. The browser hangs every minute or less and the hangs several time a minute for about three to five seconds and then everything returns to normal . It freezes occasionally. It crashes but not often. It took me a very long time to compose this post due to all the hangs. Whenever the browsers hang the cooling fan sometimes increases and sometimes it does not. Although I cannot see the words I type while the browser hangs I can continue to type and the words will show once the hanging stops. I don't get black screens and I've never had to reboot. I simply have to wait.
Device Manager shows two display adapters, the top listing being Intel HD Graphics 3000 and the bottom listing shows NVIDIA GeForce GT 555M. Both adapters show that drivers are installed and list the version number. I've tried updating them in Device Manager and both show as having the latest drivers. I installed and ran the Intel Driver Utility and it shows "No Intel drivers discovered" on my system for the Intel adapter. NVIDIA states that my GeForce GT 555M adapter is not supported on Windows 10 and that they have no intention of providing a driver for my adapter for Windows 10. I cannot install an older NVIDIA driver and even if I could I would not be able to run it in compatibility mode as others have tried and it's not possible.
I checked Dell's website for updated display adapter drivers but Dell states that they do not and will not support Windows 10. Don't ask me why because I don't know although it aggravates me immensely. My laptop certainly has the hardware to support Windows 10. I think that's a poor attitude for Dell to have. I currently have three Dell laptops and three Dell desktops. Dell will get no more business from me, although the company could probably care less. The Dell BIOS is version A19, which is the latest version for my laptop.
the Chrome version of flash, virtual memory size, hardware acceleration, third party software, etc, etc, etc. Acronis is not installed because I had problems with every retail version of Acronis I own and therefore refuse to use it again. I am not running a second monitor. I don't use Chrome. My virtual memory has been set to 4000/8000 MB. I have disabled hardware acceleration in Adobe Flash. There is plenty of storage space in Adobe Flash. I have completely uninstalled Adobe Flash with the Flash Uninstall Utility, rebooted and the problem remains without Adobe Flash being installed. After reinstalling Adobe Flash the problem remains. The problem is not associated with my Microsoft mouse or the Microsoft Mouse and Keyboard Center. The mouse cursor will move during the times the browser hangs. I am not using any browser extensions. Using Clean Boot to diagnose the problem provided no relief. Doing a "Windows Repair" showed nothing to repair. sfc /scannow shows no problems with the file system. Kaspersky Internet Security is not causing the problem.
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Nov 14, 2015
This happened two weeks ago. almost 30 percent of images on facebook will not load. some web sites or pages will not load, for example [URL] ...... for this site I'm getting SSL connection error ERR_SSL_PROTOCOL_ERROR in Chrome. I try http and I get a blank page. I tried opening this site on Firefox, Edge and still the same. The same goes for Facebook. I tried on other browsers and still some images wont load. I do not have a third party antivirus/firewall. tried disabling windows defender ( including firewall) and still the same.
I have two VMs , Win 8 and Ubuntu 14.04. everything is working fine on these two VMs. so I'm quite sure something is wrong with my Win 10 but cannot think of anything. I was thinking it is most probably a firewall issue, so I'm posting in Security section.
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Jan 14, 2016
After having my laptop on for a few hours I encounter a situation where I clearly have an internet connection but my browsers do not work, (both Firefox and Edge). What's weird is, on firefox, it will usually go to home page (google) and google will search, but from there every link I try to click on will display as 'unable to connect'. The only remedy is to power down and reboot.
Reading around I see this issue cropping up back as far as windows 7 but no definitive cause, although potential DNS issues are mentioned.
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Sep 27, 2015
This seems to be happening to quite a few people on Windows 10 it seems. It has started happening to me too lately. It happens when, say, I have one tab open to the forums, and I open another to get an image from Bing Images to make a point, or just for fun(those who know me, know what I mean, when I use GIF's), I download the image fine, then either switch tabs back or close the Images tab, then BAM: "IE has stopped working collecting information".
So I looked at the crash logs in Reliability History, and found out that it's iertutil.dll that seems to be the culprit:
Normally that could mean either the .dll is corrupted and needs to be replaced, OR, somehow got moved to the wrong place(accidentally drag & dropped while "surfing" File Explorer, happens to me sometimes), and needs to be moved back.
So I tried going into File Explorer and and searching the Windows folder. After about 8 minutes it was still searching (Hello! I have a Samsung 850 Pro I expect a little more speed !!!) . So I opened up UltraSearch, pasted "iertutil.dll" in and immediately got this:
as you can see, the path(s) are correct, but I see there are a few WinSxS files also. There could be a possible corruption there, is what I'm hoping.
What I'm going to try, is, cleaning out the Side by Side folder so well as I can using Disk Cleanup and the Extreme version of SFC-DISM:
fsutil resource setautoreset true c:&fsutil usn deletejournal /d /n c:&Dism.exe /online /Cleanup-Image /StartComponentCleanup&&sfc /scannow&Dism.exe /Online /Cleanup-Image /RestoreHealth&sfc /scannow&Dism.exe /Online /Cleanup-Image /StartComponentCleanup /ResetBase&pause
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Nov 25, 2015
I have Windows 10 on my laptop, upgraded from Windows 7 straight away it came out so it's been a while. Everything has been fine up to now. On Sunday it just crashed on log in, gave a critical service error with a blue screen and restarted, then it didn't go past the start up logo, it went on a loop, laptop went idle. Boom, bsod again. Restart. Then it gave me an Insert boot device or select boot device and enter a key or whatever it says. Restart. Bsod. Finally got on to the start up repair. Couldn't fix it. Reinstalled the whole system with leaving my data intact.
I started getting WiFi connectivity issues. The little light next to the power buttons was not on. Windows 10 did recognise and connect to WiFi but all my browsers were crashing. Also I had issues with my touchpad. Now I'm back to bsods. This time I do sometimes get onto my desktop but everything just freezes after a few seconds. I've gotten a variety of errors. The first one was Dsp(?) Watchdog bsod, then a system thread exception not handled bsod, a critical service failure bsod if I'm not mistaken and now back to the critical process died bsod. Sometimes it asks for the boot device. It's random. I've always taken good care of drivers, disk checks, viruses, everything, so I'm slightly heartbroken. My guess is it's a driver-hardware-system driver incompatibility + the updates and Windows 10 thinking all components are up to date, but we all know how that goes.
It is an ASUS X5MS series laptop, 8 GB RAM, i7 Intel core, GeForce GT 630M. Never had any issues with it apart from it freezing after standby when on Windows 7. Got around it by changing what the power buttons do etc. I've had it for 3.5 years and has been nice and speedy.
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Sep 14, 2015
I have upgraded my laptop over a month now with windows 10 and never had major issues.
Recently (over a week now) internet browsers keep crashing whenever there is video content. Sites like facebook, youtube etc.. even apps for youtube do not work. I've checked a bit and seems like shockwave is the fault. Tried to check for updates but didn't find anything useful on the net.
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Dec 11, 2015
Whenever I open a link in email I get asked which browser I want to use. I have selected Explorer as my default browser and I keep checking the box that says "always use this app" It is very frustrating. How do I make Windows 10 understand that I always want to use IE.
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Mar 9, 2016
chrome extensions crash and I get the "Aw Snap" every 5 seconds. Firefox crashes,and my steam program works but the store has a error. Every web browser has similar errors. Razer synapse also crashes. But games will still run. I also did a full reinstall of Windows formated and reinstalled everything and still have the same problem. asrock z77 pro4 I5 3570k CPU (corsair h100i liquid cooler) gigabyte gtx 970 PNY XLR8 - DIMM 240-pin 8g memory Main drive Kingston sv300s37a120g ssd Harddrive Toshiba Dt01aca100 Windows 10 I did a memtest no errors. every test i did came upo with no problems but system file checker came up with some errors. I have the log file.
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Oct 10, 2015
Windows 10 email opens fine and all my email accounts appear correctly, but when I open an account to read mail, the program crashes when I try to delete an item or move to the next item. I have to reopen the program and start again.
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Jan 23, 2016
I am having a problem whereby my default browser keeps changing from IE11 back to either Edge or blank. Why this might be happening or what program is causing it to change? I thought it maybe the Windows Auto Update that keep changing but am now not so sure of that since the last recorded update is back on 14th January and my default Browser got changed again last evening.
The only other programs that run regularly are Norton Internet Security and Norton Utilities. However, I have been through the settings of both of those programs and cannot detect anything that would indicate that they change the default Browser.
Also, in IE11 under the advanced tab I have ticked the option the "Tell me if Internet Explorer is not the default web browser" and yet (a) I do not get a notification and (b) the default browser keeps getting changed.
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Nov 28, 2015
After I upgraded to latest windows 10 build (1151) ,I seem to have a problem of Chrome opening the first several requested web pages after computer comes out of "sleep" mode. I get the page that says cannot connect . After I hit retry it finds it . Sometimes the web pages don't load properly ie no pictures , just a listing or the picture color is not right. After a reload it works fine. After the first few pages of problems everything works fine again. It's like Windows or Chrome is having some delays accessing the requested pages when starting from a sleep mode.
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Jul 29, 2015
So we have these tools that need elevated rights within IE to install correctly. In windows 7 we always did the right click, run as admin thing. However, now after the upgrade and Edge there seems to be no availability to run it as admin. Tried all the icons & right click that I can find for Edge but not getting the option anywhere.Tried also with the Edge app from /Windows/Systemapps and it didnt give the option either. Of course if I go back to IE it allows me..
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Aug 15, 2015
Edge is a great browser! However one thing I really miss from IE is having my favorites sidebar always visible at all times. With Edge you have to select it EACH TIME and pin it to the window display. This becomes a real pain and seems unnecessary. Is it possible to configure the favorite's sidebar to be always on by default? A real extra would be to have it on the left hand side again like IE which seemed to have this facility/capability just right. The horizontal favorites across the top is useless because so few are visible. (No luck with other forums) else I'm going back to IE.
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Jan 21, 2016
WINDOWS 10 PRO: Pursuant to the tutorial in Ten Forums, the FAVORITES folder in the EDGE browser is stored in the DataStore folder. Is that correct? Is the tutorial correct? My check of the folder indicates the tutorial was correct.
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Aug 18, 2015
When I first got Win 10, the Edge browser worked great but after a time it simply quit working. The opening screen with the icon comes up but then it goes back to my desktop. I can still use Explorer but Edge had some features I liked and I would like to go back to it before too long. I have seen some comments here about proxy servers and the like but I am not brave enough to tinker with that.
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Feb 10, 2016
The browser icons that used to sit on the bottom of my screen have disappeared. How do I get these icons back?
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Oct 6, 2015
I upgraded my computer to Windows 10, however I cannot play Flash content in Edge browser. It is enabled in the advanced settings in Edge and it is still not working, saying I have to update my Flash plugin, however it is supposed to be bundled with Edge.
I do not have a problem with Flash content in Chrome or IE11 browsers, but would like to be able to use Edge as well.
Now, I also encounter the following error message from Windows Update:
"Security Update for Internet Explorer Flash Player for Windows 10 for x64-based Systems (KB3087040) - Error 0x800f0922"
which I guess is related to the issue of missing Flash Player in my Windows.
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Oct 16, 2015
I mistakenly chose IE as the browser for my emails to open in when I imported my mails from outlook and I wish to change this to MS Edge. How to I go about this? I've checked in the settings, but it doesn't seem to have what I'm looking for. MY IE doesn't function as well as Edge and I'd like to correct this.
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Dec 31, 2015
Can't make Chrome default browser, only msEdge .
When in Chrome and I click make chrome default , nothing happens . And Edge won't let go .
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