Browser/Email :: Cannot Add Account To Mail App
Sep 22, 2015
I am logged in to my Microsoft Account and am trying to add an email account to the Mail app by following Brink's tutorial Mail app - Add or Delete Account in Windows 10 - Windows 10 Forums. When I get to step 9 and enter an email address and password, I get a message saying "We couldn't find info for that account. .....". This happens for each account on my ISP, Cox.net.
There is one email account shown by Mail and it is the same address I use to log into my MS Account.
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Aug 22, 2015
I can't see how to set up 'Other account POP, IMAP' in the Win 10 mail app - or rather I can see how to set up accounts and either the app is faulty or I must be missing something, because I've tried using the advanced settings as recommended in the Ten Forums tutorial on the mail app (Mail app - Add or Delete Account in Windows 10 - Windows 10 Forums) but I don't see anywhere to put the actual email address for the account I'm trying to set up.
Likewise if I do it step by step setup from the 'Other account POP, IMAP' link in setup although I can put the email address in this eventually gets overwritten by my username when setup is finished - I have my own domain and my hosts username format is totally different to my email address - e.g. the mail format would be 'someone@mydomain.com' whilst the username would be in the format 'mydomain.com_someone' - the app appears to assume that mail address and username are going to be the same as when setup is completed the app shows my username as my email address. I've set up an ActiveSync account fine but I'm stumped on setting my personal mailbox up.
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Dec 19, 2015
After adding a POP account on Windows 10 mail app, where is the pst file created and saved?
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Feb 10, 2016
So I added my outlook account to the Windows 10 mail app. I can get mail on my iPhone and thru the outlook site in the Edge browser, BUT the mail app wont let me log in, wont let me delete the account (it says "something went wrong" and wont sync with my account.
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Jan 6, 2016
I have two outlook/Hotmail accounts. One I log into the PC with (which is pretty crappy by the way and is a huge hassle in Windows 10 IMO).
In the mail app, I was able to add the mailbox of the one I use, however I have a second email account through Hotmail that when I try to add the account to the mail app, it asks me to verify with a pin. I have never used a PIN with this account.
I went to settings and sign in option, and have an option to change the pin, however it is wanting to change the main account that I log into the pc. The pin appears to be 4 digits (it only allows 4 characters before it auto enters) unlike the main pin which is 8 or 9 numbers.
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Dec 11, 2015
I'm trying to add a google account to Mail and when I choose Google I get the message,
'something went wrong error 0x80040154'
Since posting this I did read a suggestion about adding it under IMAP/POP option instead of choosing add GMAIL. I tried this but since my Gmail has secure settings the test email was blocked. There is an option in Gmail setting to make the account less secure, but I don't want to do this.
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Feb 23, 2016
When I open my email account from my browser I am taken straight into my emails without having to put in my account name or password. I always sign out. I never check the "keep me signed in" box. But this invariably happens. Surely there should be some security measure to prevent this as it seems to leave the system open to hackers.
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Nov 5, 2015
I am trying to set up windows 10 for my mother.
She already has a POP3 email account.
Can the built-in 'Mail' check her existing email account, or just a Hotmail/outlook account (or both)?
I created an outlook email account for her just to use as a log in for Windows, but she primarily uses the POP3 email account.
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Feb 10, 2016
My OS is Windows 10. I have been using MS Office Outlook for my email. I've used it for years. A few weeks ago I decided to try gmail so I set up an account. I did not give anyone my gmail address but for some reason I started to get a lot of my email from friends who have my Outlook address. I even got some of the junk mail on gmail. I then shut down my gmail account as I don't like it. Then I noticed that I wasn't getting much email. So I opened my gmail account and there were dozens of email messages there. Here's my problem. I want to close my gmail account but then I'll miss all of the messages that will go there. My question is. How can I stop messages from going to the gmail?
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Sep 11, 2015
So, instead of using my browser for my emails I set them up in Windows Mail, but although it will show all the folders it won't show anything in my inboxes. I've tried syncing but to no avail.
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Sep 28, 2015
I refuse to believe that Microsoft would have omitted this basic function. How does one Import from Windows Live Mail into the Windows 10 Mail App?
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Oct 16, 2015
All mail and calendar events have vanished and will not sync.
MS when they can't even make an email client?
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Feb 13, 2016
Just for fun, I am trying to set up my pop3 email account on the application called Mail in Windows 10. I have succeeded in having my MSN and Gmail accounts working in the application, but when attempting to set up my pop3 mail, it will show a triangle with an exclamation point inside it. When I click on it, it opens up an Attention Required with a User Name and Password. Each time I type in the password for the pop3 email account, it still fails to sign on and says "Your [provider] account settings are out-of-date."
I have also tried adding the account under settings>accounts>your email and accounts, and it still says attention required. when I click on manage, the password is too long for it to be the account password. I try retyping in the account password and saving it but it still changes.
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Dec 12, 2015
the email offered an update to windows live mail ,so I did it and now mail will not stay open ,,, I cant even get to the email to copy its contents here ,I will have to look on my other machine to get it ... I never line the new mail app ,just because it new maybe and not use to it, I will use outlook.com instead for Microsoft mail..
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Jan 2, 2016
I need to reinstall Windows 10 on a duel booting computer, on separate drives and whilst I can transfer most of the personal data off the Win 10 drive to a new temp folder on the other drive and then back later to a newly installed clean version of Win 10 on the original drive, I cannot ascertain the various email data files (all of them). I have 4 separate email accounts in "live mail".
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Oct 16, 2015
I mistakenly chose IE as the browser for my emails to open in when I imported my mails from outlook and I wish to change this to MS Edge. How to I go about this? I've checked in the settings, but it doesn't seem to have what I'm looking for. MY IE doesn't function as well as Edge and I'd like to correct this.
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Oct 20, 2015
I have been using Windows Live Mail for years and have 3 email accounts synced in it. After some recent changes to my PC, the program is suddenly very slow to change between email folders. What I mean specifically is if I click on one inbox, and then click on my deleted folder, there is literally a 5 second delay before the view is switched to the new folder. This has never happened before, it normally take mere milliseconds to change between my email folders. Switching between any folders at all, even if they are empty, takes 5 seconds!!
As for the changes made to my pc, I recently was screwing around with my drive partitions and made a really stupid mistake. I accidentally created a new volume which took up my whole secondary HDD (not my OS drive, but where my emails are stored). Some quick google searching got me a free software that recovered my partitions and after a quick reboot my PC appeared to be working fine again. Except for Windows Live Mail... which when I opened had lost all my email accounts. I re-added them, and for some reason they started to download all my emails from the internet and wouldn't recognize the mail folders where all my emails are stored on my secondary hard drive.
It took over an hour to download all the emails again, which were stored in the default location on my OS drive. I normally keep them on a secondary HDD to save space on my OS SSD, so I was forced to delete all the emails on my secondary HDD where I normally keep them and then direct Windows Live Mail to move all the emails it had just downloaded to the location I just deleted my emails from.
So at the end of the day I made a really dumb mistake, fixed it, and then had to do this weird workaround solution to get my email storage working the way I am used to. All this screwing around now when I use my email it is super slow to switch between folders...
I have already tried doing a full defrag of the drive where my email is stored, as well as a repair of windows live essentials from the control panel. I have heard that addons can cause problems like this in WLM but until today I didn't even know WLM had addons. What I can do before I try reinstalling Windows Live Mail. If I do that I will have to re-download all my emails again...
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Aug 5, 2015
With the new W10 email client, either with my main account or a second Outlook account, it always picks a random alias for the 'From' address when creating a new email. In the web mail settings I have each account set to send from its primary address and W8 PCs Windows mail clients have an option to choose the used email address.
Where is the setting in W10 and how do I get this under control? This can't be an issue for most as the forums would be full of it. What am I messing up here? The email app is currently useless to me.
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Jan 20, 2016
I've already been to the Custom Default Programs settings, Yahoo! Mail is not listed. I want to be able to use a program not related to a browser, with an E-mail link, and it automatically send me to a browser with my E-mail so I can start composing the message.
How can I do this on Windows 10?
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Jan 24, 2016
The Mail app is no longer syncing my email automatically. I have to open the app and click the sync button manually for email to update.
I see the app no longer runs in the background as it did when I first upgraded to Windows 10.
And if not, is there an alternative mail client that you recommend that will run in the background and sync emails?
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Jan 19, 2016
This might be a really stupid question but i CANNOT find the setting to combine all my email accounts on the Windows 10 email app and it's really frustrating me, i searched all over google and can't find anything I just dont see the option anywhere.
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Feb 23, 2016
I have my hotmail account associated with Mail app in windows 10. I want to add my gmail account to Mail app but I just can't do it. When I click in Add an account in Mail app, nothing happens. I tried to click on Add an account in Settings --> Your email account, but nothing happens. I can't neither delete my hotmail account. When I click on Manage, nothing happens.
What I can do to resolve this problem? I'm running windows 10 pro on a Dell XPS 13.
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Jan 28, 2016
I am still having problems trying to set up my isp email through windows 10. I know my settings are correct, yet still it says there's a problem.
When I try to sync the account, first it asks me to update the password, which I just did prior to syncing, then after running the sync, nothing loads and it says 'We didn't find anything to show here" and theres a triangle beside my account with an exclamation mark inside it.
When I click on the triangle it opens up again asking me to update the password for that account. Which I do, and I hit save. So I click on Sync, and the cycle begins all over again.
I have deleted the account and re-entered it again, with no success
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Jun 5, 2015
I have an Outlook account, of course, but I don't use it. Instead I use my Yahoo email, but for some reason the new app won't let me add it. Instead it only wants my Outlook email. Is there and way to add a Yahoo email?
This is what I get when I select Add Account in Mail settings.
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Oct 10, 2015
Windows 10 email opens fine and all my email accounts appear correctly, but when I open an account to read mail, the program crashes when I try to delete an item or move to the next item. I have to reopen the program and start again.
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Feb 10, 2016
After selecting (email) +add account, I get a screen that asks me to enter my email address and password. I do so and get the following error message; "We couldn't find info for that account. Make sure the email address is correct and try again."
I'm not sure which address the email client is looking for at this point. However, I entered my valid address (xxxxx.q.com) and valid password to access mail.q.com / smtp.q.com (centurylink) servers. I suspect that the email client does not find q.com to be a valid domain name.
Windows 10 Pro 10.0.10585 Build
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