Browser/Email :: IE Doesn't Work All Other Browsers Do
Oct 14, 2015
I have a client that brought me his "self upgraded" computer.
Symptom: IE doesn't work, can't download chrome.
I start off by resetting IE settings to defaults which typically solves a lot of IE problems. Didn't here. I then uninstalled IE through the add/remove components in 10, didn't work. I did notice with IE uninstalled that magically Edge allowed me to download chrome, which I couldn't when IE was installed, even through Edge. Chrome seems to use some app downloader which must use "IE settings" and since IE was installed it wouldn't download.
So I downloaded chrome when IE was uninstalled and Chrome now works fine even after reinstalling IE. There is no proxy, no host file changes, no nothing. IE simply says it can't open any and all pages I go to. Edge pops right up! Network troubleshooter finds nothing wrong, no static IPs or other info is supplied. I'm baffled.
IE still does not work. All other browsers do. I ran several batch files I keep on a thumb drive to reset winsock and other things that I've used in extreme cases. I have scanned the PC with several tools and removed a few common small pup style things. Nothing fancy.
The user uses this PC for Quickbooks and Quickbooks requires IE. IE doesn't work so Quickbooks doesn't work.
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