Browser/Email :: Internet Connection But Browsers Don't Work Periodically
Jan 14, 2016
After having my laptop on for a few hours I encounter a situation where I clearly have an internet connection but my browsers do not work, (both Firefox and Edge). What's weird is, on firefox, it will usually go to home page (google) and google will search, but from there every link I try to click on will display as 'unable to connect'. The only remedy is to power down and reboot.
Reading around I see this issue cropping up back as far as windows 7 but no definitive cause, although potential DNS issues are mentioned.
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Nov 10, 2015
Edge, Firefox & Chrome work intermittently. After some time, that's not consistent, searches stop working. Solutions include deleting all browsing data (sometimes works) and rebooting (always works to this point). This intermittent problem only occurs with my Dell laptop. I have two other PCs that don't have this issue.
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Oct 14, 2015
I have a client that brought me his "self upgraded" computer.
Symptom: IE doesn't work, can't download chrome.
I start off by resetting IE settings to defaults which typically solves a lot of IE problems. Didn't here. I then uninstalled IE through the add/remove components in 10, didn't work. I did notice with IE uninstalled that magically Edge allowed me to download chrome, which I couldn't when IE was installed, even through Edge. Chrome seems to use some app downloader which must use "IE settings" and since IE was installed it wouldn't download.
So I downloaded chrome when IE was uninstalled and Chrome now works fine even after reinstalling IE. There is no proxy, no host file changes, no nothing. IE simply says it can't open any and all pages I go to. Edge pops right up! Network troubleshooter finds nothing wrong, no static IPs or other info is supplied. I'm baffled.
IE still does not work. All other browsers do. I ran several batch files I keep on a thumb drive to reset winsock and other things that I've used in extreme cases. I have scanned the PC with several tools and removed a few common small pup style things. Nothing fancy.
The user uses this PC for Quickbooks and Quickbooks requires IE. IE doesn't work so Quickbooks doesn't work.
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Aug 8, 2015
I have recently upgraded to Windows 10. I am having a problem with all of the web browsers installed on my system (except the one built in to Steam). My conncetion is perfectly fine, but I cannot connect to Facebook or Google on Chrome, Edge, Internet Explorer or Firefox, and can't connect to Reddit on Firefox only. I tried pinging each of these websites on my command prompt and recieved responses each time. These seem to be the only websites affected by the problem. The web browser built in to Steam seems uneffected by this problem.
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Feb 10, 2016
I successfully installed 14257; however, I have nothing but problems with it. I cannot get Internet explorer to work. It freezes up, cannot use the back or forward arrow, cannot change addresses, and at one time I received an error message saying something about a Microsoft Visual C++ runtime error message. I looked in my installed application files, Visual C++ is there, I ran a 'repair' on it, and the repair reported it installed without problems. I also cannot open most of the windows applications (Edge, Feedback, etc) then I cannot open any applications as the 'window' button freezes up. I have been able to run sfc /scannow, which reports no issues found and all system files are intact. I am destined to scrap the insider preview on this computer. It works on my laptop but the laptop is too slow and cumbersome to use. while Internet explorer will not work, it does open and I can view web pages but only those that are already on MSN (my home page). I cannot resize IE, nor can I move it anywhere else on the desktop.
Update: I went to Microsoft, downloaded Visual Studio C++ for Windows 10 that didn't get installed. The install seems to have corrected my problems. I can now open IE, EDGE, Feedback, and my start button works again.
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Aug 30, 2015
All was working fine but suddenly chrome and edge browsers won't connect to the Internet. Skype works fine.......
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Mar 4, 2016
Working on desktop Lenova computer. I was updating the computer drivers when one of the drivers froze, I click on cancel. I tried the internet and it stated No Internet Connection. I went into Device manager and did the unthinkable. I deleted everything inside the Network Adapters, including the words Network Adapters. In other words, no Network Adapters are showing in Device Manager.
First, I would like to know how can I replace the words Network Adapters in the Device Manager menu, and download the two adapters that were there in the beginning. Lastly, how to get back the Internet to work again.
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Oct 7, 2015
Ever since updating to Windows 10 every browser I use crashed. I have been trying Internet Explorer, Edge, and Chrome and have the same issue in all of them. Chrome is a little more stable then the other two. Example when opening up Internet Explorer my homepage is set to MSN and as soon as the content begins to load it stops responding and I must force quit.
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Dec 16, 2015
I'm not sure if this is even a Windows 10 problem. I've had this issue for a while, and I used to have to restart (or wait) to get it to resolve.
When I try to open either IE or Chrome, the icons appear at the bottom of the screen and if I left-click it a small browser window is visible right above the icon, but it won't open normally. In the past I tried various combinations of the arrow keys and cntrl,alt, the windows button, etc. and once or twice I got it up there.
The problem used to happen after I already had a browser open and then wasn't active for a while. Now, like I said, it's there from the get-go.
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Oct 30, 2015
I upgraded a month or so ago and all was fine but the last few weeks most web sites fail. I know my network is ok as other computers are ok and from the problem host oing and ssh work just fine (ip address and hostname). Google seems to work ok, most of the time, but most sites from google time out. The same if I type the site in by hand. I have tried Chrome and Edge, I was unable to download firefox, the web site timed out. I have AVG antivirus suite installed, I have tried to disable all its componets to no avail.
I have a local web server XAMP running and I cannot reach it locally, but from another host on my net it works ok.
I am using WiFi, but so are all my hosts.
I tried wireshark but it was inconclusive, I never did see any traffic. Coming or going, but I know coming works as the server was working, so I must have been on wrong interface (I had clicked on wifi). Netstat was also inconclusive, I could see the connection to google and the web server but not the timed out connections. I'm at a loss as to what to try next?
I tried connecting with netcat but it timed out just like the browsers.
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Aug 11, 2015
After completing the Win 10 upgrade process everything looked really good....until I started browsing the internet.
All my browser's are slow as molasses and getting tons of connection time outs.
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Nov 26, 2015
every single browsers i use the download speed is limited to 3mb/sec But say steam/origin download at max speeds (8.1mb)
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Sep 19, 2015
This browser periodically turns on itself, and the pages are advertising. Is there a way to do it?
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Oct 12, 2015
I am using a Dell XPS-17 L702X laptop with 8GB of DDR3 RAM and two internal drives, 500GB each. I have 408 GB of free space on the OS drive, which is Drive C. I am running a clean installation of Windows 10 Pro x64. I've been searching for solutions for days and I've already read the posts on this forum that concern my problem. I have yet to find a solution. This problem occurs with my Pale Moon and Edge browsers, which are both up to date, and my research indicates that the Chrome browser also experiences my problem for some users. I use Pale Moon at all times simply because I've found it to be the best browser available. I tried the Edge browser simply to see if the same browser hang problem occurred while using it, and it does.
I didn't have this problem when I did an upgrade from Windows 7 Ultimate x64 to Windows 10 Pro x64. My browsers worked perfectly. This problem only occurred after I did a reformat of the Hard Drive and did a clean installation of Windows Pro x64. The browser hangs every minute or less and the hangs several time a minute for about three to five seconds and then everything returns to normal . It freezes occasionally. It crashes but not often. It took me a very long time to compose this post due to all the hangs. Whenever the browsers hang the cooling fan sometimes increases and sometimes it does not. Although I cannot see the words I type while the browser hangs I can continue to type and the words will show once the hanging stops. I don't get black screens and I've never had to reboot. I simply have to wait.
Device Manager shows two display adapters, the top listing being Intel HD Graphics 3000 and the bottom listing shows NVIDIA GeForce GT 555M. Both adapters show that drivers are installed and list the version number. I've tried updating them in Device Manager and both show as having the latest drivers. I installed and ran the Intel Driver Utility and it shows "No Intel drivers discovered" on my system for the Intel adapter. NVIDIA states that my GeForce GT 555M adapter is not supported on Windows 10 and that they have no intention of providing a driver for my adapter for Windows 10. I cannot install an older NVIDIA driver and even if I could I would not be able to run it in compatibility mode as others have tried and it's not possible.
I checked Dell's website for updated display adapter drivers but Dell states that they do not and will not support Windows 10. Don't ask me why because I don't know although it aggravates me immensely. My laptop certainly has the hardware to support Windows 10. I think that's a poor attitude for Dell to have. I currently have three Dell laptops and three Dell desktops. Dell will get no more business from me, although the company could probably care less. The Dell BIOS is version A19, which is the latest version for my laptop.
the Chrome version of flash, virtual memory size, hardware acceleration, third party software, etc, etc, etc. Acronis is not installed because I had problems with every retail version of Acronis I own and therefore refuse to use it again. I am not running a second monitor. I don't use Chrome. My virtual memory has been set to 4000/8000 MB. I have disabled hardware acceleration in Adobe Flash. There is plenty of storage space in Adobe Flash. I have completely uninstalled Adobe Flash with the Flash Uninstall Utility, rebooted and the problem remains without Adobe Flash being installed. After reinstalling Adobe Flash the problem remains. The problem is not associated with my Microsoft mouse or the Microsoft Mouse and Keyboard Center. The mouse cursor will move during the times the browser hangs. I am not using any browser extensions. Using Clean Boot to diagnose the problem provided no relief. Doing a "Windows Repair" showed nothing to repair. sfc /scannow shows no problems with the file system. Kaspersky Internet Security is not causing the problem.
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Nov 14, 2015
This happened two weeks ago. almost 30 percent of images on facebook will not load. some web sites or pages will not load, for example [URL] ...... for this site I'm getting SSL connection error ERR_SSL_PROTOCOL_ERROR in Chrome. I try http and I get a blank page. I tried opening this site on Firefox, Edge and still the same. The same goes for Facebook. I tried on other browsers and still some images wont load. I do not have a third party antivirus/firewall. tried disabling windows defender ( including firewall) and still the same.
I have two VMs , Win 8 and Ubuntu 14.04. everything is working fine on these two VMs. so I'm quite sure something is wrong with my Win 10 but cannot think of anything. I was thinking it is most probably a firewall issue, so I'm posting in Security section.
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Oct 16, 2015
I just downloaded windows 10 and now I can't get an internet connection on any browser but MSN. Why? I want to use my default firefox or Google chrome but it says no internet connection. How do I fix this?
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Feb 10, 2016
I'm going to apply to the Guinness Book of Records as I must be the only person on Planet Earth who can't get the GOOGLE CHROME browser to work on the latest version of Windows (W10 PRO X64 with all updates etc).It just sticks forever in a "Wait".Have uninstalled and re-installed several times. Amazing as I've got the browser to work on every other device I've ever tried it on.
I wanted it because of the Googlecast where I could cast the Audio output from the PC to the chromecast device. My remote TV speakers are much better than the local laptop ones -- I can stream standard Audio but I wanted to stream Internet radio which is another issue entirely. The Chrome browser does work for that (I've tested it on another PC).(The standard tunein audio feed directly on the chromecast doesn't stream HD Audio streams or FLAC - my server will decode the audio streams which can then be picked up with the chromecast dongle -- but all bets are off if I can't get Chrome Browser to work !!).
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Feb 10, 2016
I've been noticing a slower than normal connection/download speeds for youtube videos. All other file and video streaming sites and file downloads use my full bandwidth speed while youtube sometimes streams at half or less my full bandwidth speed. I use youtube's stats for nerds connection speed and task manager for my readings.
Things I've noticed with youtube:
1. The more youtube videos I watch the slower/lower the connection speed is for youtube videos. I don't have this problem with other sites.
2. Deleting the cookies for google.com and youtube.com along with the temporary internet files doesn't restore full connection speed.
3. A larger file cache is used when you select your quality manually vs auto with the same quality.
Things I have changed in windows:
1. Change Maximum Download Connections per Server Limit in Internet Explorer is set to 16 in group policy.
2. Limit reserved bandwidth is set to On and 0% in group policy.
3. Internet explorer data space to use is set to 1024MB.
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Dec 17, 2015
I managed to see my friends Windows 10, Home edition, manage to get another problem now.
I did try to change the default browser i.e. change Windows Edge to Internet explorer.
However when I clicked on change browser, internet explorer was chosen, nothing seem to have changed, all I seen was edge browser.
There was no IE11 in the open All Apps.
When I went to Microsoft webpage to download internet explorer 11 a message said I have the latest Internet explorer installed.... still cant get internet explorer to become default web browser.
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Nov 3, 2015
When I first upgraded IE was OK but for some unknown it has become very slow.
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Feb 10, 2016
I can't download anything from internet or email attachments. Have Windows 10 installed by manufacturer (not upgrade). Seem to be using Microsoft edge and can't find explorer in my program list.
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Oct 13, 2015
I have 1 desktop and 2 All In Ones which I am trying to configure to W10. I just changed the desktop to IE using the switch under the three dots where it says open with IE. I tried to do the same with this AIO and that switch doesn't work. I attempted to reset the default from Edge to IE but I can't find a IE default.
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Sep 27, 2015
This seems to be happening to quite a few people on Windows 10 it seems. It has started happening to me too lately. It happens when, say, I have one tab open to the forums, and I open another to get an image from Bing Images to make a point, or just for fun(those who know me, know what I mean, when I use GIF's), I download the image fine, then either switch tabs back or close the Images tab, then BAM: "IE has stopped working collecting information".
So I looked at the crash logs in Reliability History, and found out that it's iertutil.dll that seems to be the culprit:
Normally that could mean either the .dll is corrupted and needs to be replaced, OR, somehow got moved to the wrong place(accidentally drag & dropped while "surfing" File Explorer, happens to me sometimes), and needs to be moved back.
So I tried going into File Explorer and and searching the Windows folder. After about 8 minutes it was still searching (Hello! I have a Samsung 850 Pro I expect a little more speed !!!) . So I opened up UltraSearch, pasted "iertutil.dll" in and immediately got this:
as you can see, the path(s) are correct, but I see there are a few WinSxS files also. There could be a possible corruption there, is what I'm hoping.
What I'm going to try, is, cleaning out the Side by Side folder so well as I can using Disk Cleanup and the Extreme version of SFC-DISM:
fsutil resource setautoreset true c:&fsutil usn deletejournal /d /n c:&Dism.exe /online /Cleanup-Image /StartComponentCleanup&&sfc /scannow&Dism.exe /Online /Cleanup-Image /RestoreHealth&sfc /scannow&Dism.exe /Online /Cleanup-Image /StartComponentCleanup /ResetBase&pause
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Sep 23, 2015
Internet explorer 11 will not open, did an upgrade from 8.1 to 10 home edition. I have run a repair install & dism /restorehealth , unchecked ie 11 in programs & features rebooted and still nothing.
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Aug 4, 2015
I open google chrome and it open after that I search anything and its open but then it give google chrome has stop working and its close. The same thing happened with opera and Mozilla Firefox.
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Aug 14, 2015
This will be in layman's terms. The new Microsoft Edge, Firefox, and Google Chrome, all get stuck, or hang. They take up to 3 minutes or even up to 5 minutes to unstick. Running on Toshiba Satellite. Just upgraded for free last night, and I was too tired, lazy, and dumb to do anything smart like a clean install, use a cool tool, etc.
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