Yesterday, Friday 7, 2015 I upgraded by computer to the Windows 10 operating system from Windows 7. Since then, however, my CD/DVD drive is not detected and/or recognized.
The icon on my device manager has a icon of Media with a ? mark on it and when I click on it blank.
I have looked under Device Manager for the CD/DVD drive, and there's nothing there.
My dvd player drive isn't listed and when you try and play a dvd the player spins but doesn't play anything since upgrading to windows 10. I have checked in device manager and it says device is working properly. I have also done the upgrade driver and it says I have the latest driver.
View 2 RepliesI have a SATA-1 TSSTcorp TS-H653 (not sure whether it is an F, G, H etc.) CD/DVD writable drive in an Inspirion 537s. I recently upgraded to Windows 10 Pro from Windows 7 Ultimate, but the drive is not recognized by the OS. However, the drive does show up in BIOS. I have searched and cannot find a driver for this drive.
View 9 RepliesI just upgraded to Windows 10 as I planned to use the weekend to sort out any issues I might encounter during the upgrade. Well boy did I ever. My Seagate 3TB drive decided it no longer wanted to be recognized by Windows anymore. It shows up as a failed/deactivated drive in Disk Management as seen here: [URL] It also shows up in Speccy as a physical drive. I currently have 2TB of data on there (including an OS image I did just before the upgrade as an extra prep step), so reformatting the volume is not an option until I get the data off.
View 9 RepliesEver since doing a fresh install of Windows 10, in "This PC", my secondary hard drive is not in the list. I have already tried right clicking "This PC" and clicking Manage -> Disk Management, but there is nothing there except my SSD with Windows 10 installed.
I have tried changing SATA cables, SATA ports, but it still does not appear in This PC. I have also tried installing my hard drive on a another computer to see if the files were corrupted. They were not, all files were still the same before the installation of Windows 10. I did not leave the hard drive plugged in during the installation.
In the BIOS, my computer recognizes both my SSD and my hard drive, but in This PC, it's still missing.
I was moving video files (AVI) from an external backup drive (WD Element) to another external backup drive (Seagate expansion) after having moved another video file from my laptop (Acer) to that Seagate external drive. The night before I had moved some video files from the WD to the Seagate with no problem but using a different laptop (Sony). These video files are all rather large and I can tell that the space is still being allocated on the Seagate because while the folder cannot be seen the space that was there is still being used by the Seagate because I am missing over 100GB which would be about the size of that now missing folder.
What happened was there was a message that the Seagate drive could not be recognized while the files were in the process of being moved to that drive from the WD. This is after I had already moved a video file of about 26GB with no problem into that now missing folder. When I saw the message I attempted several times to move files to that Seagate drive but I could not so I unplugged the Seagate drive from that laptop (Acer) then reinserted it into the usb port. I got a repair message that said it needed to be repaired because some files were corrupted and that no data would be lost but the drive would be unavailable during the repairs so I checked ok. It took only about 30 seconds and it said the repairs were completed and the drive was available but I noticed that the folder that I was moving the video files to was not gone.
As I stated there are more than 100GB of files in that folder some are video and others are audio recordings that were created by using the myrecording (audio and video) features of the Acer laptop and they are very important so I need to figure out if they can be retrieved from that Seagate drive. I have not copied anything else onto that Seagate drive but I have plugged it into the Acer computer to ensure it is being recognized. Both the external drives WD and Seagate are plug and play that are powered from the usb -- they have no power adapters.
First i updated from build 10074 to build 10130 my laptop did not detect my cd/dvd drive ....
Tried the registry tweaks NO GO
Microsoft fix it windows 8.1 no go
Upper filter and lower filter missing in HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}
then
Clean installed Build 10130 ISO using USB and still my laptop did not detect my cd/dvd drive
Tried the registry tweaks NO GO
Microsoft fix it no go
Upper filter and lower filter missing in HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}
Built in troubleshooting NOT DECTEDING my DVD drive removed and reseated the cd/dvd driver still not detected ....
Usually when we plug in a SATA drive it will show up in explorer but it doesn't now after I install Windows 10 (clean install). It work well when I'm on Win 7.
I've check the BIOS it indicate all ports AHCI an I never change anything since Win 7. So what could be the problem? As I swap drives often this feature really important for me...
My custom-built pc all of a sudden won't boot in to windows. i get the error message "reboot and select proper boot device or insert boot media in selected boot device and press a key", and i have made sure that my hdd is my first boot option. i want to reinstall windows now because that seems like the only way out, but i cant because i have no recovery usb or disc. what can i do to boot to this harddrive, that my bios detects just fine.
View 1 RepliesI got a 128GB Flash Drive which I proceeded to install a portable, bootable Fedora install on. Of course, naturally, since Fedora is light weight, I had all sorts of other room left over. However, when I plug the USB drive back into the main Desktop, it no longer asks me what I want to do with the USB drive, even with AutoPlay stuff disabled. It's as if the USB Drive doesn't exist.
However, I checked quickly on one of my laptops that has never seen the drive and the AutoPlay on that device immediately popped in. When I selected "view files and folders", voila, I could see the Flash Drive with a folder for the Fedora install and plenty of other open space.How can I force my computer to see this Flash Drive all over again? it's doing the same thing with the storage on my fiance's iPhone. since I can't see her phone anymore when I plug it in (even iTunes doesn't see it).
Error message says module not installed. After upgrading i was supposed to receive KB3051704 update to correct this problem. Is that what's wrong or something else. I need to be able to use the dvd drive. I never received the update.
View 1 RepliesI just upgraded from windows 7 64bit to Windows 10 and it will not recognise CD Drive there is nothing wrong with the CD Drive as I rolled back to Windows 7 again for a short while and it worked perfectly...
View 2 RepliesI have a pre-built laptop with official W7 on it. The HD had a failure last year and since I was too busy to take care of it I gave it to a friend who just cloned it. Result, now Windows is not recognized as legit and no system feature works (including system restore, the search function, Windows updates). I still used it without problems but now I built one for myself and I'm giving the laptop to my father, and thought the best way to clean all that mess was to use the free Windows 10 upgrade to format everything and do a clean install with that.
Is there any way I can "trick" my system in thinking it's legit again so that I can get the free Windows 10 upgrade?
I installed Windows 10 as an upgrade to Windows 8. My Dell laptop does not see the DVD drive. I had no success getting the drive to work in Windows 8 and (maybe of course) it doesnt see it now. This seems to be a common problem I have tried numerous fixes but have not had success. What is the latest and greatest solution?
View 9 RepliesIt really isn't my day. I recently upgraded to Windows 10 from Windows 7 and previously my DVD/CD Drive was working perfectly. Now, nowhere on my PC, and I mean nowhere, is my DVD/CD drive recognised as existing. There is no DVD drive showing in Device Manager or in Settings>Devices.
I have taken the side panel off my PC and all cables are properly plugged in.
I have not tampered with the BIOS at all.
I have downloaded Win10 onto my laptop. The DVD is: UltraNote Series: 8x SATA DVD-R/RW/Dual Layer (+ 24x CD-RW)
I thought that everything was fine after I had re loaded Norton which had disappeared. All other icons and programmes were intact. I then attempted to load another program via a disc but found that win 10 doesn't know that the drive exists.
I am using my PC with win 7 to type this info.
My PC has three hard drives. A Samsung solid state drive (840 series) that has windows and all games / programs on it, and two older Samsung HDD's (HD753LJ, about 7 years old) that I use to store videos, photos, music etc. It had been working fine in this configuration with Windows 7 for years.
I recently upgraded to windows 10 (in place upgrade, not a clean install) which worked OK except one of the two HDD's was not found by Windows 10. After a couple of turn off / turn back on cycles it found it and was OK for a little while. However it stopped finding it again and now hasn't worked for a few weeks.
If I boot into BIOS it lists all three hard drives as boot options, but only two come up in disk manager / device manager / my computer within Windows 10. Is this a Windows 10 problem or is the hard drive dying? (The timing would be very coincidental if it's not a windows problem).
So as of recently I am running Windows 10 on my pc. I however noticed one thing: I have an SSD and an HDD installed.
I installed the OS on my SSD ofcourse. Now it seems that Windows 10 recognizes my SSD as a regular drive, and not as an SSD. Due to this, I am unable to install SSD drivers. I use the Samsung Evo 850 SSD.
I have recently upgraded to Windows 10 and alll is working well except for the CD/DVD drive does not automatically recognise a CD when its inserted. With previous Windows 7 when I put a music CD in drive wiith itunes open then itunes would ask if i wanted to import CD.
The CD/DVD is recognised in Device Manager and says that it is working properly. the only way I can get the CD to be recognised after inserting the CD is by going to the Device Manager and double clicking the CD/DVD line to open 'properties'. At that point itunes asks me if i want to import.
The drive is a Samsung SH-223L.
Autoplay is ON
The DVD drive worked fine prior to installing Win 10 - now the computer doesn't recognize it. Win 10 apparently thinks it is a removable drive. The CD-DVD drive is recognized in BIOS.
How do I diagnose the problem?
When I changed my pc case I didn't bother to hook up my optical drive because I didn't really use it. today i went to hook it up and it works fine but it wont show up in file explorer. it only shows my c drive. is there a reason for this? my drive is ASUS 24X DVD Burner ...
View 1 RepliesTrying to upgrade from windows 7 to 10 I get unable to upgrade, Screen driver incompatible (old dell Laptop). So i created a Windows 10 iso and installed windows and lo and behold the screen works perfectly - now the problem is I can't activate as I can't upgrade so I don't get a windows 10 Key !!!!!!
View 9 RepliesI just 'upgraded' to Windows 10 yesterday from 7. Windows 7 has a generic photo upload program that activated when I hooked the camera up. Windows 10 does not recognize my camera in G drive.
Is there a generic program available to upload photos? Samsung support says they do not support Windows 10.
Previous Win 7 did recognise apple equipment so that I could download photos to the desktop but although I tunes syncs with my phone and pad, win 10 will not show them in explorer. How can I download pics without using the cloud?
View 1 RepliesProblem: When I click on my H: drive or try to access it from the command line, it gives me an access denied error. However, all of the applications that I have installed on that drive run without issue. So, there is some access there. (See attached images. The first shows the hard drive state in diskmanager and in windows explorer. The second image shows the minecrafter launcher profile (that it is stored in H: and the application running, proving that there is some access.
System: Home built PC: (C:) 240GB SSD for OS, (E:) 1TB HDD for file storage and backup, (H:) 1TB HDD for large applications and video editing files. All drives are Simple, Basic, and none have encryption. All use the SATA connectors.
Process: I had Windows 7 Home 64 bit with, among many other things, Comodo Internet Security, Virtualbox, ImageDisk.
During the upgrade process, I noticed that Windows 10, during the upgrade, ran the file system check and fix "problems" on the H: drive.
(Side note) Having forgotten to uninstall Comodo before the upgrade, I did not have network after the upgrade. The fix was non-trivial as I had to use a second computer to download the unofficial comodo uninstaller. Reboot. Uninstall the network devices. Reboot. And once Windows 10 was up and running, it reinstalled the network devices and the network was available.
Still, whether before or after the Comodo uninstall and reinstall, the uninstall of ImageDisk, or the uninstall of the Virtualbox network device, I have no access to the H: drive.
I have windows 7 on a 750GB drive at the moment, but I want to install 10 on my SSD which only has 30 GB of space. Of course, I don't want to have to re-install all my data. If I go the upgrade route, will I have an option to choose which drive I install the windows files to?
View 8 Replies