Can't Download Adobe Acrobat Reader

Dec 5, 2015

I've been using Acrobat Reader since upgrading to Windows when it was released in August. This morning I attempted download a PDF file, but was told that the file "couldn't be downloaded". I assumed my copy of Acrobat Reader had become corrupted, so uninstalled it. I then attempted to download and reinstall Acrobat Reader, only to get the following message, "readerdc_en_fb_install.exe couldn't be downloaded". Assuming that Edge may be the problem, I attempted download and install Chrome. But this also resulted in the same message that I received with Acrobat.

I have downloaded and installed all Windows 10 updates through those released yesterday (Friday, 12/4/2015). I have changed nothing with Windows Firewall or Internet Options since originally installing Windows 10 in August.

To make things more confusing, I installed Acrobat Reader in an Acer Aspire V3 laptop this morning, which also is up to date with Win10. Then I successfully downloaded the original PDF file that I referred to above. Therefore I assume something may have become corrupted in my desktop, an HP Pavilion HP8-1234, during the one of the recent Windows 10 updates.

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