Can't Print A Specific Word File
Feb 4, 2016
The company I work for recently upgraded our computers to Windows 10.
My boss receives a Word document from our supplier every month. Before we had new computers, he used to print this off each time with no problems. However, when he clicks print now, nothing happens. The printer dialogue box appears for a second but nothing prints out and it is not left in the print queue.
He has forwarded the email with the Word document to myself and other colleagues and we all have been able to print it with no problems. So I thought it must be something wrong with his printer. However, he is able to print anything else. We have printed other Word documents, Excel docs, PDFs etc.
I copied the content of the document that he can't print onto a blank new Word document to try and print it. However, the same happens...It seems there is something in the actual document that is stopping the printer from printing it?
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