Can Go Into Camera File To View But Not Download

Sep 10, 2015

My brother upgraded to win 10 then had great problems with drivers which I am trying to sort out for him but at the moment he has rolled back to win 7. The only problem he has now is that he can't download pictures from his camera either by connecting via usb cable or putting the sd card in a slot on his laptop. We can view them but not copy, paste or download them to the computer. we have re-installed the programme that came with the camera which always worked fine with Win 7 before. All we are getting every time we try to transfer the images no matter what method we use is a pop up saying you do not have permission to do this action. he is logged in as an administrator. I have tried logging in as a user, logging as a different adminstrator but am now running out of options ....

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