Cannot Shutdown / Only Restart
Aug 19, 2015Upgraded from Win 7 which ran as normal. But now under Win 10 Pro, both "Restart" and "Shutdown" produce a restart.I have reflashed to the last BIOS just in case but to no avail.
View 3 RepliesUpgraded from Win 7 which ran as normal. But now under Win 10 Pro, both "Restart" and "Shutdown" produce a restart.I have reflashed to the last BIOS just in case but to no avail.
View 3 Replieslooking for a way to force shutdown and restart of pc. How to do this for win 10?
View 9 RepliesOkay so I've upgraded and use windows 10 for about 2 weeks now. All is fine until I've experienced this random shutdown where the computer turns off completely in a splitsecond then reboots itself.No BSODs, no warnings at all. Recently, it's been shutting itself down and reboots itself but won't even make it to the login screen before it shuts itself down again and this will continue in a loop. I had to turn off the plug and turn it back on. It will prompt a system restore which the computer will work fine for a while after the system restore. I assume this problem is because of windows 10 because I have not experienced this problem when I was using windows 8.1.
My Specs:
Intel Core i5-4590 3.3Ghz
Kingston HyperX 8GB 2x
ZOTAC Geforece GTX970
Samsung 840EVO SSD 256GB (Boot drive)
WD Caviar Blue 1TB
URL...In control panel under windows update I click "view update history",URL...I'm assuming it has to do with my previous problem in the previous post, another problem might have been that I shut down during a restart for an update because my computer sometimes has problems starting up so I have to unplug my desktop and plug it back in for it to work. (when it restarts it says overclocking failed thought I don't overclock so I enter and exit the BIOS to get back to normal)
View 1 RepliesI have tried disabling some suspect services tasks, and drivers, but nothing works. I have a couple of MiniDumps here which haven't told me much.
View 1 RepliesWin 10 Home.Upon 'restart', system freezes part way through shutdown.If I use the "Slide" feature it will shut down ok.Have already tried sfc/scannow; found corrupt files but was unable to fix. Files don't appear to be critical.
View 5 RepliesNoticed that after an update from Windows Update you "Must" do a Reboot for the installation/update to process. In prior versions of Windows when I would take an update, I might just wait until I shut the PC down for the night, and it would finish up in the morning upon startup. In Windows 10 that no longer works (for me) it MUST be a Reboot for it to process...
View 9 RepliesHere's some background; for the first few days Windows 10 was fine, no problems what so ever but then it I was just listening to music browsing the web, no games or any cpu/ram intensive stuff running and all of a sudden my music stops and then I get taken straight to my bios screen as my PC just restarts out of nowhere. As it is starting up however it shows the black screen with the Windows logo in the middle and the loading circles spinning round, then it shows a black screen and I hear the sound of Windows starting up, wait a few seconds and it says "Configuring updates" or "Configuring Windows" (can't quite remember) Anyway, as it comes back on it I get a little notification saying Windows updates were installed. Then 5 or so mintues later it does it again. Either it's coincidence or it has something to do with it but for a few hours when I was playing GTA V nothing happened for the rest of that time of my PC being loaded.
Again, I was watching an MP4 (I use VLC Player if that has anything to do with it) and it blue screens out of nowhere (I can't remember the exact reason but I've uploaded the crash dumps here [URL] .... ) dunno if the blue screen has anything to do with the random crashing
TL;DR: Windows 10 keeps randomly turning itself off without warning, sometimes going straight to the bios screen and loading back up sometimes just completely off and requires me to turn it back on.
Long crash dumps link: [URL] .....
Device is up to date, however from either the Start menu or Command prompt Windows freezes at manufacturer splash screen on restart, requiring hard shutdown, This returns even after clean install of Windows 10....
View 2 RepliesHow to enable Sleep? Power only gives me Shutdown & Restart
View 7 RepliesAfter upgrade i had access to my documents folder under the c drive but after i shutdown my computer and restarted it I cannot find my documents, or pictures folder.
View 1 RepliesLogoff, Logon, shutdown, restart, startup sounds not playing in Windows 10. What should I do?
View 9 RepliesI installed W10. This problem appears to be random and happens a couple of time a month. It is really annoying. What happens is, the WiFi appears to stop working. It can't find any available networks and won't reconnect no matter what I do. I have even tried closing/restarting explorer but that does nothing.
If I try to shut-down or restart my computer, it just hangs on the shut-down/restart screen. I have to hold down the power button to get my computer to shut-down. The weird thing is, after a restart, it works fine ...for a few weeks. It just seems very strange.
I use a WiFi dongle. I have a couple of them so I tried each one - they all eventually give me the same result . I have a HP if that works.
If I leave Western Digital My Book plugged into a usb3 port at shut down there will be a restart in a few seconds.
This has been the action through both versions of Win10. (Currently on the 2nd version as of Nov.20) At this time the only items that allow restart are mouse, keyboard and network adapter Fast Start is turned off An extra usb3 board was installed during the first Win10 but two usb3 items cannot be inserted side by side.
One will read as a usb2 if two are inserted into the new 2 ports in the rear. This My Book now is the only item plugged into that back USB3 port. The drivers for usb3 appear to be current according to the mfg site. When this external is ejected then the computer shuts down. On Win7 pro this external could be left plugged in all the time.
Is a line of attack to remove this new usb (2 on front, 2 on back) and start over with another?
Every time I try to put put my laptop to sleep, hibernate, restart it or shutdown, it stalls for about 10 minutes before giving me a Driver Power State Failure.
Having installed "WhoCrashed" and "Windbg", I was able to determine it was related to "ntkrnlmp.exe", "ndis.sys", "raspppoe.sys" and a vpn driver at one point or another. I "believe" I managed to uninstall the offending vpn driver but of course still overall have the same issue.
This appeared to occur while trying to do a windows update last week but I can't be sure. I presume, there is a out of date or corrupt driver but just can't seem to determine which one.
I upgraded to Windows 10 everything seems to run fine but system will not restart from the restart selection on the start menu. Windows update will not reboot automatically either. System looks like it is going to reboot, everything shuts down but as system trys to restart everything freezes. Only way around it is to do a hard shutdown by holding the power button. Updated graphics card,hard drive and bios but still no luck.
View 1 RepliesI am upgrading a computer from Windows 7 to Windows 10. I completed the download, and got a message that the computer needed to restart to continue the installation. However, when I restart and the computer comes back up, the same message appears and the installation does not progress. When I go to check Windows updates in the control panel, it says it can't check for updates because another installation is in progress. I have restarted the machine multiple times with no progress - can't go forward, can't go back.
View 1 RepliesI followed Brink's tutorial here: Shut Down Computer in Windows 10 And I saw that there are 2 ways to fully shutdown Windows through cmd: /s and /p. What is the difference between these 2, if both of them are said to perform a full shutdown?
View 3 RepliesThis is something that recently just started happening. I click on the start button and click Shutdown and everything seems to go normally and the monitor goes black but the computer will not shutdown. The activity light continues to flash and after a few mins my PC just boots back up, almost like it was doing a reboot.
View 1 RepliesI am in a similar situation. Upgraded a self build PC from Windows 7 to 10. Now, I am unable to shutdown. I have turned off the Fast Startup, but it still reboots when I hit 'Shutdown'
View 2 Replieswhen I shutdown win 10 it goes through the shutdown process the screen goes off but the PC keeps running for 3 to 5 minutes it didn't do this before it has just started in the last week.
View 2 RepliesI have installed W10 twice using the update feature. Everything work fine except when I want to shutdown or put the machine to sleep by clicking on those options, the machine makes noise like the HD is working. It then just shuts down and reboots again. The only way I can shut it off is by using the button on the computer.
View 2 RepliesI set my screen to turn off after ten minutes but it doesn't shut off. Today I read somewhere that it could be because I have a USB hub plugged in. Sure enough I unplugged the Hub and my screen shuts down as I have set it up to do. I need what is plugged into my hub and it is a real hassle to reboot my machine when I plug the Hub back in. I have also noticed one more thing and that is that programs that run in the back ground for instance Seti @ Home slows way down since the screen stays on.
View 4 RepliesYes, I have the box checked to play sounds on startup under the sound tab in Control Panel. When I test other sounds on the sound tab they play fine.
I have noticed that Dolby Home Theater v4 did not migrate with the upgrade from Win 7.
I've installed Windows 10 just fine, with the latest Nvidia Win 10 driver, however when I reboot my system nothing works, not the start menu, not the apps, they do nothing, can't shut down except for a hard shutdown, after the hard shutdown the start menu and apps work fine until the next shutdown,
View 4 RepliesI installed a fresh copy of Windows 10 on my laptop (Dell 7720). While running Fallout 4, I encountered sudden power-off for my system.
The power button did not turn back on for a couple of minutes and the bottom of the laptop was quite hot.
How can I ensure that this unexpected shutdown was due to Laptop overheating and no other reasons (such as Driver conflicts or bad drivers) ?
PS:- In the event viewer in the System tab , I noticed 3 major events , 1 critical, 1 Error and 1 warning. Attaching these 3 FYR.