Computer Frozen Before Desktop
Dec 16, 2015
My 2 year old computer did a windows 10 update overnight and I woke up to a frozen computer. It is stuck right before the desktop. I cannot do anything. I've pressed the normal buttons one would press and Nada.
Rebooted by way of the power button. Boots to the same screen before the desktop and freezes. I cannot get into startmenu to get to safe mode.
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Nov 17, 2015
My computer (a 2 in 1 HP) has been frozen over night at 40% during the latest update. What can I do?
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Sep 14, 2015
Basically when i go to turn on the PC it turns on and gets stuck on the screen where it tells me to push DEL or f2 to go to the bios settings. The problem with that is it wont let me access the settings at all when i push either of those buttons. So then I turn my PC off and then on again and it boots fine. Then I check for updates to see if it's some bug and I'm up to date. So I restart to see if the problem has been fixed. And it gives me the same frozen screen of the BIOS options. Then i turn it off and it boots fine, wash and repeat.
Build:
CPU- i5 4790k
GPU- MSI GTX 970
MOBO- Asus Z97
RAM- Corsair Vengeance 2X8 GB
PSU- Corsair 650 watt
Memory- Samsung SSD 120GB, Western Digital Black 2 TB
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Aug 16, 2015
after windows 10 upgrade cursor is frozen i have tried to reboot, remove battery for certain amount of time, trouble shoot the hardware, nothing works.
when i start up the computer i am able use the mouse but once it properly boots up THE MOUSE IS FROZEN IN THE MIDDLE OF THE SCREEN
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Aug 27, 2015
getting these frozen scroll bars on their screen. They dont go away when I refresh or close my laptop screen. Only way is restarting the computer. They overlap on the current screen and dont go away.I havent been able to find anything about them.
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Aug 9, 2015
I have Windows 10 and my email is through gmail. I can access it through my phone or the gmail link from Google, but the last 24 hours when I click on the envelope (mail) link at the bottom of my desktop, my email screen opens up but nothing is responding. I can't select any email to read or select any option--the screen is completely frozen. I have noticed since the Windows 10 download that the email screen instantly displays all older mail, but is slow to cough up any new ones. That wasn't a problem with the 8.1. I'm not a "techy" person, but wonder what I can do or how can I report a frozen email screen?
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Aug 23, 2015
This problem has persisted since upgrading to windows 10.
I play games with steam. If a game gets frozen or hung up I would normally use task master to end the program. Now when I bring up task master I cannot see it. It appears to be running in the background but the game screen itself is still on top. I've tried ALT TAB but the screen will not toggle.
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Oct 12, 2015
This morning, the clock on my system tray stopped updating itself about an hour after I turned on the computer. It is plugged in and has been plugged in for days on end without being carried around the house. If I go into the control panel and look at date/time, the time is right, it just isn't updated on the system tray anymore. I tried modifying the time zone to see if it would redisplay the clock - no. I tried dragging the taskbar around to see if it would refresh the clock - no.
I have not yet rebooted, that might very well fix it at least temporarily - but I thought I'd ask if this is something people have already seen and solved by restarting a service or some such system fix. I googled a bit and read the similar posts retrieved from here, eightforums, sevenforums, and the useless ones from Microsoft that recommend safe mode and DISM for everything...
Interesting tidbit is that if I right-click on the clock and choose Adjust Date/Time, it doesn't do anything. Once it returned a dialog saying something about there being no service associated, but now I can't get that dialog to come back.
Samsung laptop, Windows 10, Avast antivirus, Emsisoft Antimalware, Windows Firewall
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Aug 1, 2015
Just upgraded to Windows 10 and found out that my computer which was setup with a "password after sleep" does not require any longer any password after sleep without me changing anything on the setup. How is this possible? Did I miss something in the upgrading process?
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Mar 24, 2016
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Sep 1, 2015
How can I create a shortcut for My Computer (This PC) on desktop in Windows 10? Actually there are 2 kind of shortcut for My Computer:
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Aug 10, 2015
After down loading windows 10 once I'm past the sign in start page every thing is just flashing and the computer is totally unresponsive. It is impossible to access any programs. I can't even try to go back to 8.1 unless I can do something in the UEFI BIOS setting I'm totally sunk.
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Aug 4, 2015
After upgrading two old household laptops to Windows 10 through the step up dealio, I decided it was okay and stable to update my one month old gaming machine as well,
( YES I forgot to back it up, stupid, yes. Only truly worried about my save game files as the critical information on my SSD, nothing dreadfully important besides lots of hours of wasted Witcher 3 time)
The update installed seemingly fine, although overnight and I woke up to the password login, whence from there I entered my password and the screen freezes and the PC restarts almost immediately and brings me right back to the endless cycle of Login/password entrance screen.
1.Can I make a bootable USB from my other laptops with Win10 currently Installed and use it to reinstall on my gaming rig, or at least download it online and do it that way?
2. Would reinstalling my Win7 delete any folders and files (save games and steam games not on backup 2TB HDD) that are on my SDD, basically downgrading windows back from the Win10 login to the Win7 stable version?
3. Could it be my GTX 970 crashing new Win10 because I didnt install the new Nvidia driver pre-Win10 install? Maybe try removing the card and booting with onboard i5 4690k GPU? (will try soon)
Why does this happen to my brand spanking new mid range rig and not the jalopy old laptops I have...
Specs: i5 4690k
AsRock z97x Fatal1ty Killer
Gtx EVGA 970 SC
Rosewill ARC 750w Bronze PSU
Gskill Ripjaws X 2x4GB RAM
Samsung EVO 256GB SSD
WD 2TB Black HDD
Noctua U12s Cooler
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Aug 17, 2015
I am running Windows 10 x64, my computer shuts off for what ever reason, power outage or what not. No error message and when it reboots i have no icons on my desktop. I have checked to see if a new desktop was created and that wasn't it. Normally it is off a restart/shut down of my PC but it does not happen all the time. I have check to see if "view icons" is turned on and it is. I have also checked to see if the show icons in control panel is checked and that is as well. I have also restarted my computer manually to see if it will fix itself and that does not work either.
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Aug 1, 2015
After the install of windows 10, our speakers won't work, that are connected to our desktop computer
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Aug 2, 2015
When I start my computer it goes to a page that has date and time of day...I click and it goes to a sign in page for my microsoft account with password or pin...Can I start my computer and by pass this and go directly to my desktop page?
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Sep 3, 2015
For 2 weeks my "Mail" app has been frozen and I use Windows Live Mail to get emails. My "Calendar" has stopped working, can't open it up to get appointments nor to add to dates. My "People" app has never worked, I am assuming this app has all my contacts in it, have to use Live Mail for my contacts. Yesterday "Edge" would come up when I clicked on it then would flash and disappear behind the task bar but today it is working, not complaining about that. When trying to do "updates" it says it can't. When running Norton Full Scan it get stuck at Microsoft Tap Tiles.
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Aug 13, 2015
I upgraded to Windows 10 today and nothing works. The toolbar is perpetually frozen and can't be used for anything. Alt tab and Ctrl-Alt-Del only work occasionally. My keyboard and mouse just fail randomly and I have to plug them in and out to get them working again. Search function doesn't work. I haven't been able to get any Windows 10 programs to work. I can't even revert back to Windows 7 since I can't access settings due to the toolbar being frozen, and trying to access it from My PC causes my computer to freeze.
At this point I'm really just looking for a way to revert back to windows 7.
Shortly after I finished writing this post Chrome stopped working too so I'm on mobile now.
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Aug 1, 2015
Installed win10 and after an hour (?), restarted and got the log on screen. After logging in, windows did some customization and displayed the screen similar to win7 After log on. The screen is frozen, with a blue animated circle (similar to hour glass function), but doing nothing. Logged off using ctrl+alt+del, logged in, same result. Restarted, same result. What do I have to do to make it work or just go back to win7
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Aug 17, 2015
Since installing windows 10 my lap top has ran slowly, frozen on startup page and now I can not turn my lap top on at all.
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Nov 8, 2015
which software to use to copy or sync music files from my windows 10 pc to my windows 10 mobile??Media player is old and does not convert flac to mp4.
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Oct 9, 2015
I accidentally upgraded from 7 to 10 on my desktop computer, and now I no longer have a start button, nor the ability to find any recognizable function like control panel, to enable me to uninstall.
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Oct 10, 2015
On my desktop computer I have a folder and some files which have a common part of a name on both such as the name of the folder could be Folder and the files could be called Folder/file1, Folder/file2 etc. Doing a search in documents or even drilling down closer(these folders and files are about 5 levels down, if I used the name Folder, I don't find the folder or the files which had Folder as part of their name.
I cleared the search file and rebuilt the index and it still couldn't find the files.
I have a laptop which contains the same files as my desktop. I opened explorer and keyed in "Folder" and they popped right up. The only difference in the machines is that the desktop has an upgrade to Windows 10 from Windows 7 and the laptop is a Windows 10 from scratch. I have checked the search ribbon on explorer and all options and other items are identical between the two machines.
When I rebuilt the search file, I even added the drive that actually contained the Documents folder which the system is smart enough to know that the drive contained the documents folder so it removed the documents folder from the list when it added the drive. No change.
Interesting thing happened though. With all my frustrations, I restored to a C drive image from a week before to see what would happen. and immediately after the restore completed, I tried the search and it worked. So then I tried it again and it didn't work. Even drilling down the folder tree to the specific folder which contained the files so I'm looking at them while I'm keying in the search argument and it still can't find them.
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Jan 23, 2016
Recently I upgraded from Windows 8.1 to Windows 10 however this caused several issues with my laptop so I reversed the upgrade back to 8.1. My Kaspersky AntiVirus would then not work leaving just a blank logo on my desktop. I tried to uninstall kaspersky using the uninstall programme available on their website but upon restart I can no longer get past the login screen as I can't use my keyboard or mouse to enter my password. I can enter a screen that allows me to select safe mode but again I can't enter my password. I have a Dell restore USB but this will not work. I have tried USB mouse and keyboard but no luck either. I cannot preform a restore at all.
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Sep 26, 2015
I've been having two issues for the past few weeks. After a while, (it varies time wise) the start menu and search bar become unresponsive and will no longer open. The only way to make them respond again is to restart; however, this comes with another issue. It will hang forever on the "Restarting..." screen unless I do a hard shutdown.
On the other hand, a hardware error keeps appearing and it appears to talk about an Nvidia driver.
After checking the reliability monitor, it shows that I have two critical faults:
I've tried numerous troubleshooting steps, which I will list below, and none of them have provided any lasting results:
Disabling Cortana (worked at first, now the issue is back)A clean install of the latest Nvidia drivers, twice on two separate days (fixed the hardware error for a day, now it's back)sfc /scannow (It shows no integrity violations)Installing any and all windows updates (nada)
I even chatted with a support agent at Microsoft and the only thing he could tell me was that "User Accounts are being corrupted and that Microsoft is researching a fix". I'm confused how User Accounts interfere with the start menu and cause a hardware error. This never happened when I was on Windows 8.1, so I am confused as to what has changed (other than the OS version, of course).
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Sep 18, 2015
My windows is completely frozen. Key strokes don't work. The cursor moves around the screen but clicking things doesn't work. ctr+alt+del doesn't do anything.
When I shut down manually and restart the system stays frozen on restart. F-8 isn't working to enter safe mode.
How can I unfreeze the system, or how can I enter safe mode while everything is frozen?
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