Computer Does Not Shut Down
Aug 3, 2015
I recently installed windows 10 in my computer, but i got a problem : my computer does not fully shutdown when i click the shut down button in the start menu, it just closes apps, screen turns black, but the pc is still on and i can say this because keyboards lights are still on (power one, wifi one) and i am forced to press the power button for 5 seconds to force a shutdown and then turn it on again. I searched on internet some solutions and the most common problem seems related to the fast startup feature.
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Similar Messages:
Nov 30, 2015
I click the windows10 icon and option comes; shut down. I press that one and I see stars going round the circle but computer doesn't shut down.
Overnight it remained same. Next morning, I had to shut down manually.
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Aug 25, 2015
Didn't have this problem until upgrading from Windows 7 Pro. Not sure if it is related to the upgrade. I can shut down but sometimes will immediately restart and other times will restart after some time. I have used device manager to disable any hardware option to wake my computer. No yellow exclamation icons in device manager. Otherwise computer runs fine.I hate to have to unplug my computer everytime I shut down.
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Aug 6, 2015
I have installed windows 10 a couple of days ago and since doing so I cannot shut down my computer. Every time I try to shut it down the screen goes black and it stays like that until the battery runs out. When the computer sleeps the same thing happens.
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Jul 31, 2015
After clicking shutdown, it goes through and Screen closes but power button remains lit. Won't shut down computer completely. Have to unplug to get light to go out.... and be sure it is OFF.
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Dec 7, 2015
I have recently built my very first computer, and for a few months the computer worked fine and everything but one day my computer didin't power down and i had to force it and since then this happens i try to shut down the computer it starts to turn off and for a brief second the LED on my front fan turned off, then the computer rebooted. . I have been pushing the switch on my power supply to turn off my system,, it also happens that i some times lose time and date for some reason.
I had this problem with this build in windows 7 and then I changed it to windows 10 but it also happens in windows 10
My build is asus motherboard Z97-P i have a intel I5 4460 a XFX XTR full modular 550W or 650W not sure and a nvidia gtx 970 .. I tried to reset my BIOS settings and the problem stayed unsolved... This problem is really annoying and also prevents my computer from installing updates...
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Nov 22, 2015
It turned on from a complete shut down.
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Sep 9, 2015
I have noticed lately whenever I select shut down on my pc it will suddenly switch itself back on about a minute later and will keep doing it until I push the power button. Then it will stay off
Its a Lenovo pc recently upgraded to Windows 10 from 8.1 but it didn't occur directly after the upgrade.
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Feb 16, 2016
Ever since I upgraded from Windows 7 to Windows 10, I've noticed on many occasions that it takes very long to shut down. Just yesterday, I waited around 4 hours before finally deciding to shut it down by pressing and holding on to the power button. It was just showing the "Shutting Down..." with a blue background throughout the entire time I have waited.
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Aug 23, 2015
I have new Hp Desktop computer with windows 10 home 64 bit. And have not notice this since last night. When shutting down my computer for the night. Computer monitor light stays on is this normal ?
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Aug 18, 2015
So, recently I left my computer on overnight to download something, I did this multiple times before with windows 7, and everything went smooth. This time I woke up and my computer was turned off, but I live alone, so nobody could have turned it off. I turned it on again to finish the download and went on doing something else. After that, my computer turned off again. I already went into the settings and sleep is not on, and the screen also doesn't turn off. I also went into advanced settings, and I still can't find anything to be causing it.
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Sep 7, 2015
Starting today, every once in a while my computer will shut down and show the new blue screen of death, which shows the sad face and it says how it is collecting information. However the image is always at 100%, doesnt fill my entire screen, and is pixelated. Honestly it just looks like a picture ripped off google. Which makes me think it is a virus.
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Aug 14, 2015
I'm having a myriad of issues after upgrading to Windows 10. I'll list them below along with what i've already done to resolve:
- Computer won't shut down.
Someone told me to disable something with the Gigabyte process on the Motherboard, didn't work. I click on shut down and the computer restarts instead.
- No sound except EXTREMELY low sound on headphones.
I've already tried installing the Windows 10 Realtek HD drivers but nothing seems to work. Eventually I somehow got the headphones to play sounds but is is incredibly low even fully maxed out. All devices show that they are "working" correctly. Also, when I test it, I can see the green bar moving as if sound is playing, but no sound in any speakers / headphones I hook to the computer comes out.
- Less important issue but the "search" bar in the bottom doesnt ever return any results, ever. It just sits there indefinitely.
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Dec 11, 2015
My computer suddenly shut down, after restart the computer, Chorme can't open. The error is like the screenshot.
I google the result, someone said uninstall all current Microsoft Visual C++ installations, i have never install Microsoft Visual C++ installations.
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Sep 7, 2015
I recently I was attempting to upgrade my OS to Windows 10. In the middle of the process my computer shut itself off. I was attempting a manual install of the OS, as described on [URL]... . I managed to completely finish the download before the computer shut off. Is there any way to continue from where I left off? Without restarting the download?
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Jan 30, 2016
I have an ASUS UX303ln with a clean install of Windows 10 in UEFI boot mode. It seems that: when I turn off the computer it turns off the screen and fans, but stays on, consuming an unusual amount of energy (in about 30% of the cases it actually turns off properly)When I hibernate the computer, same thing happensWhen I put it to sleep, in about 60-75% of the cases it won't wake up, instead it will just enter this high power mode with screen off, mentioned in the first bullet point.
These issues persist, even after turning off hybrid sleep, fast startup, hibernation, changing over to CSM boot, trying to downgrade/update drivers for Intel Bluetooth (which sometimes was stopped by windows due to not being Windows 10 compatible), the Management Interface, and Intel and Nvidia drivers.
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Mar 8, 2016
Fresh built PC only about a month old. Runs amazingly but for some reason when I want to turn it off, it will not shut down and I need to hold the power button to shut it off. I'm afraid of eventually damaging components by shutting it down this way. Sometimes it works just as it should and others I have to hold the button to shut it off. Sometimes it will go to the swirly "I'm shutting down" screen but will just stay there until I hold the power button. My power button is setup so 1 press should shut it down, but when it's not going to Shutdown the power button does nothing unless I hold it to shut it off.
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Jul 31, 2015
The laptop of my mom which has been upgraded from Windows 7 Home Premium to Windows 10 Pro won't shut down; when I choose for Shutdown it reboots itself.
Even by using the commandpromt it doesn't shut down; any solutions?
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Aug 23, 2015
My HP simply won't shut down! I choose the "shut down" option; it appears to shut down; screen goes black; but power like and wifi light stay on! I have to press the power button to shut down entirely - as it used to, properly before the windows 10 upgrade. Feel like moving to Apple Mac!
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Mar 5, 2016
I just installed windows 10. And now i can't shut down. I can see its moving out of windows 10, Than it goes black and stays there.
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Dec 5, 2015
My laptop pc with Windows 10 Pro has decided that when given the order to shut down it will do so, but then after 5 seconds or perhaps up to 15 minutes later it will reboot. Something is telling it to restart.
I have already done this to try to stop it: In the elevated command prompt, copy and paste the command below, and press Enter.
powercfg -h off
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Dec 13, 2015
My BCD is configured as follows:
Code:
Microsoft Windows [Version 10.0.10586](c) 2015 Microsoft Corporation. All rights reserved.C:WINDOWSsystem32>bcdeditWindows Boot Manager--------------------identifier {bootmgr}device partition=DeviceHarddiskVolume1description Windows Boot Managerlocale en-USinherit {globalsettings}default {current}resumeobject {13c1c520-8ae7-11e5-8068-942956f812f0}displayorder {current}
[Code] ....
If I Restart to switch between operating systems, I get the Legacy boot menu every time. However, after I Shut Down and then power on the system again, I get the Metro boot menu. The Metro boot menu is butt ugly and also causes a second POST cycle when I switch to Ubuntu.
How to correct this behavior? I find that if I Shut Down from Ubuntu, I get the Legacy boot menu after power on. It is only when I Shut Down from Windows that I get the Metro boot menu.
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Jan 11, 2016
So second time on 10. I shut down my computer, and when I start it a couple days later, all my preferences are gone. All my work from home log in and service programs...gone! Documents off inn la la land somewhere. It looks like it re-installs 10 for the very first time with Coronia, Edge, etc and more junk. Need to finding my documents and stopping this from happening after a simple shut down for a few days!!! Can I un-install 10 and go back to 8 without loosing anything?
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Aug 15, 2015
When I first recieved my laptop, it was running Windows 7. I did the Windows 10 update, but found the boot time to be slow, so I installed Windows 10 from scratch (well, kind of. I left my Linux partitions [Which I installed long after I got the laptop but before the Windows 10 update] untouched). That's when I first noticed the problem: Whenever I tried to shut the laptop down, it would go through the motions, and then I would be stuck with the laptop monitor turn off but the laptop still running. I can't use fast boot or hibernate at all unless I cancel it out by taking out the power and battery and hold the power button for a minute.
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Mar 17, 2016
I recently had an update on my windows 10, on 3/14/16, and after that my laptop would not shut down, it will either stay on the shut down screen, or the screen turn off, but the laptop will be on, as well as the fan. I have tried different things to fix this but it won't work.
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Sep 11, 2015
Since upgrading to Windows 10 Pro, I remain perplexed about this one issue that is plaguing my system:
Almost every shut down is reported in the Windows 10 Reliability Monitor as the computer was not shut down properly. This happens on both shut downs and restarts using the Start - Power options. The only time this appears not to happen is after a restart after installing updates.
I first saw this after an upgrade install over Windows 7 Pro. I then installed clean using a USB ISO and I ended up with the same thing. I then installed from a Microsoft original Windows 10 Pro DVD and again, ended up with the same thing.
This happens before I install any software at all, including antivirus. The system appears to run fine and there is no error message on the next boot to say that the system was not shut down properly. It is only apparent when checking the Reliability Monitor. It currently has so many failed shut down reports that it is tracking around 1 on the graph since day one.
I ran sfc /scannow and there are no integrity violations. My Device Manager shows no problems. Msconfig shows the system is set to Normal Boot.
I did not use the Mother board CD to install drivers as many of them are outdated and probably incompatible with Windows 10 anyway. I installed the most current drivers on the Asus website. I have the most current driver for my graphics card off the Nvidia website. Same with my Logitech G110 keyboard and R.A.T.5 mouse - the only other items plugged into the PC. I do have the Corsair H100i CPU cooler attached also but I don't think that requires a driver? Anyway, I did install the Corsair Link software and it also made no difference.
I am thinking that this is a hardware issue related to a missing or incompatible driver for the motherboard which is an Asus Hero Maximus VI [ROG]. It can't be a fault with Windows after three install's from different media. It can't be a fault with any software on my system as it happens on a brand new install of Windows.
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