Computer Freezes When Installing Drivers
Aug 13, 2015
So I just installed Windows10 - all works well.. installed Steam and Chrome.
I go to install new AMD drivers as well as my Logitech drivers for my G400s mouse and my computer freezes.. cant move cursor, can't ctrl-alt-del - I've tried a million times.
My PC is not OC'd.
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Dec 17, 2015
So, first up, was getting crashes with my windows 10 after installing nvidia driver 359.00, mostly crashes that recovered automatically, then started getting Blue Screens. Tried 359.06 and had the same problems. Rolled back to 358.91 which originally had been stable but after the rollback became crashy, but less than the other 2 drivers.
Had a HARD crash while playing Dragon Quest Heroes, rebooted from that and could not boot into windows whatsoever. Had to pull the card, use the motherboard video, removed the nvidia drivers entirely. I can boot into windows as long as there are no nvidia drivers while using my GTX 670. While attempting to reinstall any nvidia drivers with maybe 5% of the green bar on the installer showing it goes black screen, sits for a bit, then reboots. BIOS looks fine, windows splash comes up, not the password screen, black screen there. Tried what I could find to put the password in and get past he black screen but nothing happening.
Is there a problem with my card or my windows install? I'd rather not buy a new card but its always a pain reinstalling windows if I don't actually have to. how to export all my windows settings if I do need to reinstall.?
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Oct 1, 2015
I was using Windows 8.1 and after upgrading to 10 I get regular freezes and the computer just stops sometimes. I think this is normally just after booting up. Do I need to wait five minutes for it to get going before I try and do anything?! This is not normal, my PC was fast and responsive before the upgrade.
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Jan 10, 2016
I have a problem with my computer that it automatically freezes most of the time and I have to turn off the power, and when I starts the cpu again, then 1 short beep and 1 long beep occurs. Also, sometimes the computer also displays BSOD's. The most common was UNEXPECTED_KERNEL_MODE_TRAP. Also KMODE EXCEPTION NOT HANDLED , and PAGE FAULT IN NON PAGED AREA occured recently.
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Jan 2, 2016
I got this new pc for christmas which came with 8.1, which I hate. So I did the free 10 upgrade but now run into many new problems. Many of my favorite programs are not yet compadible. Discs burned from previous operating systems and usb drives formated for previous OS will not boot. Simply freezes computer when I insert them O.o. Also had some random crashes and I just wanna downgrade to 7 and be done with this so I can finally start using my new pc.
I enter a windows 7 64 bit ISO burned from a friend and again it just freezes the computer on load. So eventually I borrow my friends genuine windows 7 64 bit disc, and now when I try to load it gives the message "cannot install 32 bit version on ECF system" or something like that.Would I have better luck downgrading to 8 and then trying to get 7? Why is 10 recognizing this genuine 64 bit disc as a 32 bit version??
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Nov 10, 2015
The issue I am having is the computer is freezing when I am playing games or have multiple instances of YouTube open. I get no error message and have to do a hard restart of my computer. I get no error messages or any indication of what the error is. I think its a graphics driver issue, a cpu issue, or a HDD issue.
My specs
AMD 9590 processor
3 year old Seagate Barracuda 1 TB HDD
16 gb Kingston Black Fury RAM
Gigabyte 990 Motherboard
Rosewill 850 watt power supply
R9 390 graphics card
Everything is new except for the hard drive, I kept that from my old computer. I did not have this issue on my old computer.
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Dec 24, 2015
my computer will randomly freeze without any warning. I've tried a lot of things to find the source of this issue, I tested my gpu my cpu and my ram, none of them are the reason. And from what I've noticed i'm not the only person with the issue and the issue seems to be common to windows 10.
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Mar 15, 2016
Friend of mine bought a new computer for his son and i built it together. The specs are as follows:
HDD: Samsung 850 EVO Series 250GB
PSU + Case : Cooler Master Elite 310 Silver / Black - EVGA 500W White
GPU: Gigabyte GeForce GTX970 G1 Gaming 4GB
Motherboard: Gigabyte GA-B150M-DS3H DDR3
Memory: Crucial BallistixSport 2x4GB 1600MHz
HDD2: Seagate Desktop HDD 2TB 7200RPM
CPU: Intel Core i5-6400 2.70GHz
Fresh install of windows 10.
Everything boots up fine, i get into windows and drivers etc gets installed, then suddenly everything freezes completely, no bluescreen, no event viewer errors, just basically "stop" and nothing works.
I tested this so far:
Disabled all onboard stuff in bios, tested to reinstall the windows about 10 times, tested 1 piece of ram, 2 piece of ram, and ram from another computer, same with GPU and HDD's and PSU (basically swapped everything from another computer except motherboard and CPU, still same thing happens).
What puzzles me is that the computer works 100% fine, nothing seems wrong, then it suddenly locks completly. all temperatures are fine, all performance is up to par, everything seems in order. Games run at max fps etc (if i even manage to start em before it freezes).
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Jul 6, 2015
So yesterday I installed Windows 10 on my computer via Windows update. (First went here Home page - Windows Insider Program and followed the steps) It installed normally, after it was done I got the login screen.
I typed my password and pressed "next" but my computer just froze and restarted and kept doing it.
I re-installed Windows 7 today, will probably try Windows 10 later, but not currently.
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Jan 20, 2016
It sometimes (not always) happens when I need to change a UEFI setting. When it's happening the screen turns black and the computer tries to reboot. Note that the computer does not crash to the point of a memory dump. When this happens I have to keep trying to reboot and eventually it loads the default Bios settings and boots.
I have so far replaced the memory, PSU and motherboard to no avail. Once the computer does boot, everything seems perfectly stable. I noticed a new Bios update and flashed it to my motherboard, but I do not yet know if it fixed things.
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Oct 27, 2015
Since I've updated from windows 7 to windows 10, the computer occasionally freezes for about 10 to 30 seconds and nothing but the mouse pointer works.
It happens every now and then but mostly a few minutes after the computer has started and then every now and then. If it freezes in the middle of a download for example, the download simply continues after the freeze ends.
I have scanned the PC with numerous anti virus applications such as ESET NOD32, Malewarebytes and Norton.
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Aug 4, 2015
I keep getting BSOD and random freezes that make me unable to use the computer, so i have to restart it and hope that won't happen again. Happens randomly, there is not an specific trigger to this. Leaving the minidump file to make it easier!
==================================================
Dump File : 080415-8234-01.dmp
Crash Time : 8/4/2015 10:48:25 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
[Code] ....
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Mar 31, 2016
I have the very latest Build of Windows 10 Pro, but recently I have experienced problems with my PC’s general performance – I therefore decided to Run msconfig to then uncheck some 3rd party programs under services within the System Configuration Hiding All window services first.
What is happening is that when I disable all and then go about checking the 3rd party progs one by one, the 1st attempt to tick one of the programmes the system config freezes. I have to then reboot the PC but the same thing happens if I try and attempt to do this again.
if I try the same thing but booting within Safe mode the PC does not freeze – so my question is .. can this action only be carried out in Safe mode ??
I have searched the internet for a few days now but cannot come up with an answer to this .. if you are supposed to be able to do this under normal windows start up then I have a big problem with my OS but if this is a procedure that can only be carried out within safe mode then all is well.
Attached Files : Pic.jpg 61.71KB
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Aug 28, 2015
Why can Microsoft understand I don't want to use these POS Realtek drivers. I use to disable driver updates from Windows 10 by going into Device Installation settings and Never install drivers from Windows update but now since the last stupid update everytime the POS Realtek drives install automatically no matter how many times I roll back and remove them. I hate the Realtek drives because the audio is super loud and sounds terrible. I just want to use the Microsoft HD Audio Driver which sounds great and uses little resources but no Windows 10 decides that the POS Realtek driver is better.
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Jul 29, 2015
Just like the title says, I don't want the realtek audio drivers as it completely messes with my audio and also doesn't correctly switch when i plug in headphones for example.
It also doesn't allow for the 'speaker fill' enhancement to be used when playing stereo content through surround sound.
Windows itself does a far better job as opposed to realtek.
Every time i uninstall realtek it automatically gets reinstalled.
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Aug 6, 2015
I have installed windows 10 a couple of days ago and since doing so I cannot shut down my computer. Every time I try to shut it down the screen goes black and it stays like that until the battery runs out. When the computer sleeps the same thing happens.
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Dec 19, 2015
My computer recognizes my printer as my selected device and prior to installing Windows 10 I could print easily.
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Jan 4, 2016
When i startup my laptop and click on an app or on windows button it highlights and then whole computer freezes. It doesnt respond to anything and i always have to close it by pressing the power button. It happened after i shut it down with the power button. After that it didnt work.
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Nov 4, 2015
I have recently upgraded to Windows 10 from Windows 7, and have found 1 very annoying problem, any time a small video plays on a website in any browser my computer completely freezes. I cant move the mouse pres Ctrl, Alt Del. nothign works i have to hard reboot my PC. 1st i had thought it a video driver issue so have updated them but yet it still happens, i have played videos through Plex and have watched a few episodes of a show back to back and no problems it only seems to happen in a browser.
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Apr 2, 2016
I've looked at your forums and instructions on clearing the cache, etc...but still have no luck in downloading applications. They go into a queue and are listed as "starting download" but don't go further. I've rebooted and cleared the cache which will clear the queue but when I try again the same thing happens.
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Aug 27, 2015
I recently updated to windows 10. I play WoW often and lately when I get a skype call with the game on everything freezes then screen goes black. It's recovered once but typically requires me manually shutting the laptop down. It's an HP and came with 8.1. I bought it new and have had it under a year.
Wanted to add that I can usually hear sound for a while after the screen has gone black. I even continued a skype call for about 3 minutes until the sound cut out too.
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Oct 11, 2015
For some backstory: I built this computer in late Feb of 2015. Over the last 5/7 months (two of which - July and August - I wasn't around to use it) and have had several issues with it since
Early March - Random BSOD relation to Shadowcopy files (reinstalled OS, issue ceisted)
Early September - Several random BSOD due to GPU drivers (uninstalling and reinstalling the drivers in Safe Mode - doing so in regular boot mode caused a BSOD - fixed this)
Late September - Single, random BSOD again. However, the computer could not get past the Windows Repair Environment (reinstalled the OS, issue ceisted)
Now - random freezing every few days to as often as once every few hours. This is my current issue. These freezes will occur suddenly and with no warning. One second I'll be watching a video, browsing, or playing a game then the next I'll be stuck. Any audio will loop constantly and the screen will be stuck at the last "frame". I've left it for as long as 30 minutes and it will not crash or bluescreen. The only option is to simply hold the Power button.
The event viewer will not have any error or warnings at the time of the freeze but will only have the error regarding the computer shutdown being forced at the time I hold the Power button. I was suggested to check for temps (all were normal) and perform a clean install of Windows 10 (I had upgraded from Windows 7). I had another hard freeze today similar to the ones I was having before. The issue is back and I'm unsure of what to do next. Is this no longer a software issue if reinstalling the OS was unsuccessful?
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Dec 20, 2015
My computer is a Toshiba 64-bit laptop.
I had a job running last night, downloading stuff from the internet. I knew would take approximately 30 hours to run. It ran most of yesterday and I had hopes I would wake up this morning and it would be finished.
Windows 10, in its infinite wisdom, installed updates and restarted my computer during the night. My job was ended and I had to restart it this morning. I can't run anything else that accesses the internet while this is running because it slows this job down too much. So now I have another day or more of not being able to do anything else on the internet.
How can I stop the updating and restarting of my computer? It is my computer, I should have control over that.
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Aug 27, 2015
When I restart my computer, ie after installing an update, it hangs at the restart screen and I have to press power button to reboot system.
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Aug 11, 2015
I installed windows 10 using the iso option of media creation tool. I did a clean install of it. It worked fine till the time I noticed that the graphics were not installed. So I downloaded drivers for my nvidia 7025 nforce 630a (309.08-desktop-win8-win7-winvista-64bit-international-whql.exe). But when I tried to install it, after some time, the display went blank and i got an "Out Of Range error". I encountered this error in the past, so I tried to boot the system in "low-resolution mode" and then fix it. But Low Resolution mode gives me same error. Need installing the driver correctly, as the performance of the system is damn slow (as it is using microsoft's basic video driver).
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Aug 21, 2015
I am running windows 10, and have just upgraded from an Nvidia geforce gtx evga 670 2GB, to a Nvidia geforce gtx evga 980ti hybrid. But now my computer wont shut-down properly, what happens is I click shut-down and windows 10 shut-downs (black screen), but then my fans on the computer are still running. I can restart the computer fine it just won't shut-down properly, also nothing is showing up in event viewer for kernel-power.
My system specs:
Case: Thermaltake level 10GT
Motherboard: Asus sabertooth z77
PSU: Cosair 1200
GPU: Nvidia geforce gtx evga 980ti hybrid
CPU: Intel core i7 3770k ivy bridge
Sound card: Xonar D2X asus
SSD: 120GB corsair neutron ss
Hard-drive: 1TB
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