Cortana Just Not Working
Mar 23, 2015
This actually started back in build 9926. The left third of my screen shattered, so I moved the taskbar over to the right edge, and as soon as I did Cortana just stopped working. Her symbol changed to the generic search magnifying glass, she won't open when prompted, and neither will her settings in the settings app.
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Jan 9, 2016
Cortana does not function
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Aug 28, 2015
I used the method of changing my region to the US but Cortana is still not working.Also an old windows file called "Windows.old" which I want to delete but is says that it need permission from me to delete it , I use a script to take control of the file but it won't let me delete it.
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Jul 31, 2015
Microsoft states that Cortana is available in the UK. My region and language (including input) are set to UK, which is where I currently am, and yet I am unable to enable Cortana. In the 'Cortana and search settings', I get the message "Cortana isn't supported in the region and language you've selected". I have configured my microphone for speech input.
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Mar 5, 2016
just done a fresh install with the latest iso available. here it is the problem using search/cortana... (honestly i didn't care in the past, so i don't it's a normal beahaviour) -loggin in as administrator i can use the search and find settings like "system restore" or "personalize" -loggin in as limited user, no matter if local account or microsoft account, i can't search for settings and i get the message "incomplete" on top of the window... but all documents, images, start menu entries, etc. are showed perfectly. i googled around, but i couldn't find what happens to me. solutions are for completely broken search service. even create a new account or recreate the index didn't work.. is it normal for limited users?!? bug?!? i don't want reinstall again
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Sep 6, 2015
Discovered I can't turn on 'Location'.
1. I can click the 'Change' button in Privacy, Location, but nothing happens. ('Location is off' is displayed)
2. 'Location' is greyed out in the Action Centre
3. The Network Location Service is running
(I've tried stopping, starting it, restarting the PC).
then I discovered
4. Cortana does not appear in Toolbars (rt click taskbar)
5. The response to clicking Cortana in the start menu is to go to Store, Downloads and updates.
(Cortana was working a while back- I thin I turned it off at some point)
I have changed some things in Privacy, and tried to undo those. Everything else seems fine. I'm guessing I've turned sthg off or changed an option somewhere.
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Jan 26, 2016
Start Menu doesn't work upon clicking. Task Manager works when system first boots but then goes into "Not Responding" mode, doesn't work either. Cortana/Search doesnt work. Currently cant click icons on desktop either. Right click doesn't seem to be working either
Third party apps like games seem to be working fine oddly enough.
Tried a system restore, system restore failed. Tried reinstalling windows apps via powershell, command ran for a really long time, before I got the "Server Execution failed" message. Have tried creating a new user, new user creation via "Manage User Accounts" tends to hang again. Have tried running below from cmd, returned with no errors.
=> sfc / scannow
Have run a malware check, returned negative.
Have run the windows troubleshooter, got a message "Fix or work around emerging issue 67758"
Getting this message right now:: ms-settings personalization-background => This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs control panel.
I haven't performed a clean install of Windows yet on my system, as I am trying to determine if there's any way to fix this problem without formatting my disk.
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Jan 11, 2016
Have loaded Windows 10 to both desktop and laptop. Desktop works fine, but laptop comes up with something like 'not in correct area to accept Cortana'. As both machines are in the same building I don't understand!!
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Aug 4, 2015
I believe that is what is causing the 'critical error'. I uninstalled the software and upon reboot my start button and cortana were working perfectly again. Now I'm sure you all know how to uninstall software on your PCs but it may not work in normal mode with the critical error as it didn't with me. Therefore I uninstalled in safe mode. Incase you arent familiar with how to access safe mode on windows 10, heres how: You press ctrl+alt+delete, and in the bottom right hand corner you click the power button. Before you click 'restart', hold down the shift key until the next screen is displayed (blue). Then click troubleshoot, advanced options, start-up settings, restart. Once it restarts, press the F4 key, and when it restarts you will be in safe mode. Now just do the normal thing to uninstall avast and then reboot following the installation and it should be fixed!
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Jan 27, 2016
The Cortana button shows up on the task bar, but when I click on it to access the "Run" feature (Which should have stayed in the Start Menu), nothing happens. The window doesn't open anymore. This just started happening a few weeks ago.
Also, I cannot add new desktop wallpapers. I'm stuck with the current one, and if I try to add a new one, my desktop turns black.
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Sep 6, 2015
I upgraded to Win 10 a week ago and after a long updating session was well pleased with the OS - everything seemed to work normally and much faster than before.
However, a day after the last updates were installed (KB3081449 and KB3081448) my normal screen appeared with a boxed message ;
'Cortana and Start Menu aren't working. We'll try to fix it the next time you sign in. Sign out now'.
Signing back in does not fix the problem. I cannot access the Start Menu or Search box. I still have my normal (Win 7 style) screen that luckily still has my shortcuts and I still have WiFi access. I have to shut down using the power button.
I don't know how to access the installed updates (There appears to be no access via Control Panel) and restore options only allow a 'revert to Win 7' - is there a Restore option available that takes you back a few days?
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Jan 28, 2016
This issue just popped up after restarting my computer today. Earlier, all the task bar icons were showing and I could see the time/date, but clicking on them would do nothing. Also whenever I tried to open pictures with "Photos" I would get an error message about something timing out and I would have to use windows explorer.
So I restarted, and when I booted my computer up again, the task bar icons never showed up and the time and date is gone. I can't click on cortana and clicking the windows icon will bring up nothing. I've restarted twice since then but nothing has worked so far.
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Jul 23, 2015
CRITICAL ERROR - Start Menu and CORTANA aren't working. W'll try to fix it the next time you sign in. SIGN OUT NOW.
I upgraded from WIN 7 SP1 to build 10240 on FAST Track. I did a RECOVERY DRIVE, and after trying to restore from it, I am getting this message - in a loop, can not exit from it. I also find my backup and system image do not work.
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Aug 6, 2015
my internet speed is fast,i am unable to use it(i.e. in notebook I am unable to display interest also voice is not working).This service is not available in our region but as changing REGION and LANGUAGE option to United States(US), it worked. My friends are able to use it even in slow internet connection but I am unable to use it.
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Nov 15, 2015
Basically the issue is that after the computer wakes up from sleep, "Hey Cortana" stops working until you go to settings and turn the feature off and back on again.
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Dec 18, 2015
Start Menu, Cortana and Taskbar is not working in Windows 10, I don't want to format or reset my Microsoft Windows 10 32bit Pro.I tried google my problem and open this page: [URL] I didn't attempt the last step Refresh your PC i.e (Reset). Start Menu is not opening when clicking on Start Button and Cortana not opening and not giving any response.
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Aug 19, 2015
I have a problem with Cortana not opening after pressing the mic button on the taskbar and "Hey Cortana" does not work also. This is a clean install of windows 10 on a Lenovo laptop, I had no problems with Cortana before.
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Jul 29, 2015
Now, for some odd reason, on my computer, the sound, start menu and cortana stopped working and I can't even get past the sign in menu without it telling me to sign out so they can "fix" this problem which I've done 3 times now so I have no clue if I screwed up this computer or what.
It started with the sound first, then the start menu so I decided to restart my computer manually (which was a bad idea, apparently) and I guess Cortana just died on me when I got back on.
Also, my computer is on Windows 10 Pro Preview still.
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Feb 10, 2016
I've got a system here which is acting up and I'm looking for ideas of how to resolve. Specs are:
Windows 10 Home (upgraded from W8.1)
i7-3632 8GB RAM 64bit
Inspiron 17R5720 laptop
Here's the problem: Everything works fine upon boot, but then, something happens over time, and things stop working.
Start left-click not working/Start right-click works
Notification left-click not working/Notification right-click menu shows, but open action center doesn't work
Quick Launch opens and works
All icons pinned to the taskbar work including File Explorer
Cortana and search not working - can't type in box
Speaker icon left-click does not work, right-click does
This is all intermittent, and resolved with a reboot.
Something sets it off to stop working - perhaps the screensaver/lockscreen?
Fast Startup is off, hybernate off as well.
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Sep 25, 2015
Soon after downloading Windows 10, problems started emerging. Nothing happens when I click on the the icons for home, cortana, connecting to the internet, or power. It is impossible to establish an internet connection, the troubleshooter "couldn't identify the problem". The audio service is also malfunctioning.
I tried to run a recovery, but was unable to do so, as "The Volume Shadow Copy service used by System Restore is not working". I ran sfc/scannow several times, and the result is that it "found corrupt files but was unable to fix some of them".
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Jan 22, 2016
Since I upgraded my computer to Win 10, I'm trying to deal with this problem. When my computer starts it shows the message: "Critical error start menu and Cortana aren't working. We'll try to fix it the next time you sign in".
I found an instruction which said to run the command "chkdsk /f /r".
So, I did it; my computer restarted and it was solved. But, when I turned the machine on in the next day the message was there again! I ran the command another time, the computer rebooted and it was solved. But, every time I turn on my computer the message pops up for me and I have to run the command in cmd to my machine work.
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Nov 3, 2015
with the Critical error Start and cortana not working, I am trying to create a backup. It states one has not been set up. I have a small laptop (HP x360, with no cd disc. I am trying to go back to windows 8 as this Windows 10 error has not been fixed after multiple tries.
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Feb 10, 2016
My searchbar/cortana has suddenly stopped working, when I click I get a message telling me there is a problem, please sign out.
-So I created a new user account, this fixed the problem for that account
-So I tried to sign in to the newly added local account with my Microsoft account and entered my username and password
-I then got a screen asking for my old password (I assume its the microsoft password)
-I got a message telling me its not correct for this device (I only have one password)
-So I left it blank (as per the on screen instructions)
-The I got an error screen 'oops something went wrong, its probably our fault' and that's it, cant get any further.
So I thought Id transfer all the files and settings from my old account to the new account, and Ive hit a brick wall, how can I do this ? the new account has no knowledge og my applications, documents, pictures, etc. I just cant install everything.
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Aug 17, 2015
Two weeks ago the startup menu and cortana stopped working on my laptop. When I click on the startup menu icon (the little window icon), I get an error message that tells me to sign out, that windows functions aren't working, and that the computer will attempt to fix the issues when I sign back in.
When I click on the internet icon in the taskbar, nothing happens (something should pop up on the side that lets me choose wifi).
I have tried several fixes I found on google, but none have worked. I have tried running powershell from the command prompt (with admin privileges). I tried to look up cortana and search in my task manager to try to disable them, but they weren't there.
I was hoping a future windows update would fix the problem, but my laptop won't update. At the moment I am considering uninstalling the most recent updates, as this happened a day or so after installing updates.
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Jul 30, 2015
I upgraded to Windows 10 on my laptop last night from 8.1 and it had been working fine this morning. However in the afternoon I got a notification that there had been a driver failure and I should restart to repair it. Ever since I have though I've been having difficulties. After I log in I'm stuck on a black screen with only the cursor visible. If you leave it for about 10 minutes eventually the desktop appears, however I'm prompted with the error message in the title and the task bar hasn't loaded. If you try and click on the task bar you eventually get the pop up "Microsoft Windows: the application is not responding" and it gives me the option to end process which does nothing. I'm unable to access control panel, I can use ctrl + alt + delete, however I can't launch task manager.
Booting in safe mode I don't get the critical error, however aside from that the situation is identical. I've tried resetting the PC, performing a system restore to before the update, and start-up repair,all to no avail.
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Aug 20, 2015
I've upgraded from Windows 7 Ultimate to Windows 10 Pro. Everything is fine and Windows are working very smooth and nice. But there is one thing that really bothers me: Windows Search (including Cortana) does not find links to programs inside the Start Menu.
Now before you ask, I have re-built the Windows Indexer. Several times. I've also checked to see that .lnk files are being indexed. The Start Menu Folders (inside the c:Program Data and c:users[username]App Data) are both being selected as index locations. Actually, the search is able to find folders inside the Start Menu files, but not the files themselves.
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