Crashes To White Or Black Screen In Games / No Reboot / No Dmp File
Feb 26, 2016
I've done a clean install of Win 10. Games that work perfectly on Win 7 64 bit are crashing consistently on Win 10 Pro 64 bit. I was a system builder for 15 years, but I don't know much about Win 10, and am no expert on advanced trouble shooting.
It only crashes in games. I only play driving games/simulators (Project Cars, Driver SF, Burnout Paradise, and several Need for Speed games). It crashes on every one of them. When it crashes, it's 5-10 mins into game, crashes to white or black screen with no sound. The system does not reboot (even when set to reboot on errors). It simply hangs with a white or black screen and no sound. Keyboard strokes no longer work either.
The only thing showing in event viewer is error 41 kernel power (63), which is obviously when I'm manually restarting by holding power or reset buttons.
System is not overclocked other than I like to run my video card fans at 70% with MSI Afterburner (crashed before and after I installed Afterburner)
System is dust free and has good air flow.
I've got several monitoring devices, doesn't appear to be a heat issue with CPU (55C-60C at crash) and video card (57-58C at crash)
Ran MemTest over night, no errors
Ran Prime95 over night, no errors
Ran Heaven Benchmark overnight, no errors
Ran Seatools long test on all hard drives, no errors
Have latest MB drivers and BIOS
Page file is set to physical memory x1.5 and resides on C: with OS.
I've tried complete memory dump, small memory dump, and automatic memory dump - all set to overwrite existing - it never saves a dmp file Ctrl/Alt/Del does nothing
I've gone from a Belkin surge protector and straight to the wall power - no difference.
Tried many different drivers for my video card. I completely remove with DDU in safe mode before installing different ones. Older (14.9, 14.8, 14.12, 13.9, and 13.12) drivers do not stop fans and vary between black and white screens at crash - but the latest Crimson (15.201, 15.3, and 16.1.1 Beta) drivers stop the fans during crash like the PCI-E slot has stopped working completely (this seems to be the key to the problem, but I'm lost as to what it might be) .
System specs:
MB: GA-H97-HD3
CPU: Intel i5 4690 (stock cooler)
Memory: 2x 4GB GSkill F3-12800CL8
Graphics: AMD Radeon 7850 OC (300MHz/1200MHz) (onboard Intel controller disabled and drivers uninstalled)
HDDs: Corsair 256GB SSD with OS (141GB free space), 3x 2TB WD Red for storage (all with at least 40% free space)
PSU: Seasonic 520w M1211 Bronze
I have a backup image of Win 7, and everything still works correctly on it. If not for that, I'd think it was the MB PCI-E slot. That, and the tests on hardware seem to imply that it's not a hardware problem.
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[URL] ....
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crash dump file: C:WindowsMinidump80215-5718-01.dmp
This was probably caused by the following module: watchdog.sys (watchdog+0x3C3D)
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Error: VIDEO_MEMORY_MANAGEMENT_INTERNAL
file path: C:Windowssystem32driverswatchdog.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Watchdog Driver
Bug check description: This indicates that the video memory manager has encountered a condition that it is unable to recover from.
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