Critical Error - Start Menu Does Not Work
Sep 2, 2015
The start menu doesn't work (Critical Error: Your Start Menu Isn't Working. We'll try to fix it the next time you sign in.") Also not working are any of the start menu-related apps (weather, news, calculator, etc), Cortana and Edge Browser. Pretty much all the things that make Windows 10 so appealing don't work. We tried: runing "sfc /scannow", something with command prompt and Powershell, and another scan with "DSIM". Also tried logging in in Safe Mode and then restarting. BTW, the "sfc /scannow" did find errors and repaired them, but that didn't solve the problem. Go figure.
I really don't want to go back to Windows 8.1.
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Dec 7, 2015
When I click the start icon in lower left corner, the critical error message appears. "Your Start Menu isn't working. We'll try to fix it the next time you sign in." Signing out and then in again does not solve the problem. Same message appears.
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Aug 25, 2015
I started my PC and I don't had access to the Start menu, so I restarted explorer.exe is task manager. So it restarted but it doesn't worked. I signed out and signed in and I got that error message. I restarted my PC and the error was gone and now works, but I have a question. What was that?
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Oct 15, 2015
For the last 3 hours, I have tried several solutions to resolve this issue. My taskbar is accessible, my right-click functionality works. The Just Plain Ol' Restart Method. I tried two restarts and even a shutdown-and-restart, but received the same message.
First Method :
1. Opened a command prompt and tried sfc / scannow and then chkdsk c: /f
2. Nothing wrong was found.
3. A restart after that yielded the same result.
Second Method : Some Youtube hunting brought me a dism method. Again from the command prompt:
1. dism /online /cleanup-image /scanhealth
2. dism /online /cleanup-image / restorehealth
3. sfc / scannow
Each task completed without error, yet a restart brought me the same resulting error.
Third Method : It was at this point I thought I was overcomplicating the issue, and attempted a system restore. I restored to yesterday's backup (apparently there was an update to Windows 10 overnight), and continue to receive the same error message.
I have another computer to use (from which I'm currently writing this), but the primary computer is the one without the Start menu functionality. It is vexing that aside from a lack of Start Menu everything seems fine. There's no detected viruses or malware.
If the issue is incompatible drivers (yesterday morning I updated my keyboard and mouse driver without incident), I think that will be my next method, perhaps uninstalling them may work.
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Jan 22, 2016
Since I upgraded my computer to Win 10, I'm trying to deal with this problem. When my computer starts it shows the message: "Critical error start menu and Cortana aren't working. We'll try to fix it the next time you sign in".
I found an instruction which said to run the command "chkdsk /f /r".
So, I did it; my computer restarted and it was solved. But, when I turned the machine on in the next day the message was there again! I ran the command another time, the computer rebooted and it was solved. But, every time I turn on my computer the message pops up for me and I have to run the command in cmd to my machine work.
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Oct 12, 2015
We are getting a message when we open our laptop.
cortona message critical error start menu and cortana are not working. We will try to fix it the next time you sign in.
Two screen shots are attached.
We had Windows 8 then we updated to Windows 10.
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Aug 17, 2015
Windows 10 loaded OK and everything seemed to work OK. Few days later having tried to sign in I got a message that the start menu isn't working and they will try to fix it the next time I sign in.
Now I have to click the signing in icon to enable I can get to my programmes etc and to go online.
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Dec 30, 2015
Having the start menu critical error in Windows 10? (The error message says the issue will be fixed when you sign off, but that never fixes it.)
Since the start menu doesn't work, that also means you can't access any of your programs (apps) OR the internet, via Edge.
After searching on Microsoft's site, it appears this problem has been around at least since August, but there don't appear to be any real fixes for it.
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Jan 20, 2016
The message is not fixed but repeats each time I log in. This problem occurred shortly after upgrading from W7. It then recently corrected itself. Now it is doing it again.
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Jul 30, 2015
I upgraded to Windows 10 on my laptop last night from 8.1 and it had been working fine this morning. However in the afternoon I got a notification that there had been a driver failure and I should restart to repair it. Ever since I have though I've been having difficulties. After I log in I'm stuck on a black screen with only the cursor visible. If you leave it for about 10 minutes eventually the desktop appears, however I'm prompted with the error message in the title and the task bar hasn't loaded. If you try and click on the task bar you eventually get the pop up "Microsoft Windows: the application is not responding" and it gives me the option to end process which does nothing. I'm unable to access control panel, I can use ctrl + alt + delete, however I can't launch task manager.
Booting in safe mode I don't get the critical error, however aside from that the situation is identical. I've tried resetting the PC, performing a system restore to before the update, and start-up repair,all to no avail.
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Nov 10, 2015
After running Windows 10 for 6 weeks on my Dell Optiplex 790 desktop I got this critical error message. Tried several suggested fixes including unstalling a new application that proved to be imcompatible (Sling). The fix that worked for me was to do a safe boot with networking on, allow the computer to finish "working its magic" and then reboot. Then go back into normal boot mode and start again. This cleared up the problem.
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Sep 6, 2015
I get a bsod with "Critical error. Start menu and Cortana aren't working. We'll try fix it the next time you sign in."
Now I can't access anything on my laptop.
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Sep 20, 2015
Downloaded Windows 10 over a month ago and it has been working fine since Today I installed the latest version of iTunes and since then I get the following:-
Critical Error - Start Menu and Cortana aren't working - We'll try to fix it the next time you sign in
There is then a box which says ''Sign out now''....
I do these and it goes back to the Critical error message. I seem to stuck in this loop...
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Aug 10, 2015
That's what my husband's laptop says after signing in to Windows 10. He installed an upgrade to Windows 10 about a week ago, and no problems until yesterday - 8/9/2015. A window comes up saying "Critical Error - Start menu and Cortana aren't working. We'll try to fix it the next time you sign in." Then there is a button within that window that says, "Sign out now."
When he clicks on "Sign out now" his laptop restarts, shows the page with the date, he is able to clear that to the sign in page, he puts in his password, hits enter, and the same critical error shows again on his desktop. He is locked into this round robin. The toolbar doesn't load all the usual icons. He clicked on the google chrome icon on the desktop one of the times, and its homepage came up, but he was unable to use the page or to access the internet. At first he was able to click on something in the lower right corner and learned that he had internet access, but he still couldn't access the internet. Now that piece of information is unavailable to him.
When he right clicks on his desktop, the right-click window comes up as usual, but when he clicks on "display settings" for example, he gets another window that says, "This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs control panel." However, the slide show of his photos he uses for his desktop display or background is working well. What can he do to fix his Start Menu?
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Aug 17, 2015
Each time I click on the tile for the start menu a message comes up saying critical error and will try to restart going through the same process over and over. I am able to get online using my security password program but cannot use any menu options and cannot get into setting to restore .
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Aug 5, 2015
I'm getting a critical error on my laptop saying start menu and cortana aren't working and advising me to logout and log back in. According to the error message they will attempt to fix the error the next time I sign in. The last thing I did before this error showed up was update my laptop with the latest security update for Windows Defender. I dont know what to do anymore. I can access any of the win 10 apps bc they arent showing up on the screen and when I follow the message's advise, when I log back in I get the same error. I've also tried a full reboot to no avail. It is worth noting I am running a low end laptop (Lenovo G40 w AMD E1 processor and 2 GB ram.
<iframe class='imgur-album' width='100%' height='550' frameborder='0' src='http://imgur.com/a/d7SFH/embed'></iframe>
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Nov 6, 2015
I get the error message which says "Critical error- Your start menu isn't working. We'll try to fix it next time you sign in. <Sign out now>". It came, went and now its broken again.
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Aug 3, 2015
No start & No cortana and a whole lot more missing in Win10 10240 Pro Insider. Program after program is not "connected" or "linked". I have done many "iso" but still the "banner headline" CRITICAL ERROR.... we'll try and fix the next time you sign in. This saga began over 2 weeks ago after stunning success on a HP Elite quad and a Dell 660s quad both insider upgrades to Win10 10240 with no problems.
But this HP Pavilion HPE AMD dual quad Nvidia GPU has been broken all this time. I can't communicate on it at all. During the upgrade the install % was 75 or 80 but the most I've seen since is fail around 25% install. Yet winver says I have Win10 10240 and it activated!
I've done many many bios interventions but none of them has changed my desktop HPE one bit. The "Critical Error, fail" banner is on permanently.
I probably could wait until MS catches up to their unfortunate "insiders" that have run into a "brick wall". But, can even they fix this "brick"?
Keeping in mind this is a bios (not Eufi) I can't even get to a "format" for the C: drive. How to "unbrick" this thing? Is "format" C: the answer?
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Mar 7, 2016
When activating the START icon/button it presents a critical error message & resets the pc. Any way other than reinstall?
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Jan 12, 2016
When I right-click the Start Menu (Win10Pro) and the menu pops up, selecting any of the menu items does not do anything. The menu just closes.I ran sfc /scannow and the log is attached.There are a bunch of errors based on 'duplicate owners' and something about 'opencl.dll' possibly is corrupt at the very end of the log.
I ran a driver uninstaller app found on this forum and then downloaded and installed the recent NVIDIA GeForce drivers for my dual GT640 cards (3 monitors).After rebooting, Geforce indicated a new updated driver and I downloaded and installed that as well.The only menu items that will work when right-clicking Start Menu are the "Run" and "Search" options. Control Panel, Event Viewer, Command Prompt, etc. do nothing.The only way to start these items is to do so via the search box or run box.
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Oct 17, 2015
I've this weird issue with my Start bar, search bar and various Windows related things.
Start Menu - It won't appear at all, can't left click it.
Search Bar - Does nothing at all.
Shortcuts - They function and I can rearrange them but I cannot right click them.
Various windows related things are also being extremely slow or unresponsive, The task manager for example takes ages to appear. Navigating the control panel is fine but the Windows 10 settings area is odd, I can't create a new user(clicking it does nothing) and when I explore the "Start" part of personalization, checking any of the options takes about 30 seconds to register.
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Aug 4, 2015
start menu does not work
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Dec 18, 2015
How do I find programs when the start menu fails to work?
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Feb 17, 2016
I've tried all the generic ways, using powershell, using Tweaking WIndows Repair Etc.I don't want to keep restoring windows 10 everytime it happens. I remember I fixed this once by using regedit.
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Feb 23, 2016
I updated to windows 10 last week and everything worked. Now if I right click on the start menu, the context menu items other than Run, shut down, search or desktop no longer do anything.
Cortana always asks me to switch my speech language, but if I ignore that it works and answers typed questions. (no microphone). I can type in words like Control panel or file explorer or device manager and they work. Clicking on the menu items does nothing. There are many old threads on this forum on the subject, but none of them work. (cannot try the restore computer option due to large data files and existing programs). Just checked on my laptop and it all works as it should (except Cortana)...
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Sep 6, 2015
I am using windows 10 since a few weeks now and already encountered a startmenu bug earlier on. This was because of the Teamspeak Overlay which caused the startmenu to be completely unuseable. Ive removed this plugin and ever since everything worked perfectly, until a few days ago.
I received a complete system update which brought me from the RTM version of Win10 to the Build 10532. Apparently im back to the insider preview. This time for windows 10 Professional.
Ever since ms forced me to install this update my startmenu is completely unresponsive and doesnt work anymore.
I also uninstalled avast already and tried to disable dev mode in PS with this:
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
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