Desktop Stuttering / FPS Drops And Random Crashes

Nov 27, 2015

My Desktop computer has been having issues with games constantly stuttering and occasionally crashing for what seems like no reason. There are error logs reported on Event Viewer for the crashes but no information that I can see related to the stuttering.

I can only describe this stuttering as a sudden drop of FPS to 0 with sound glitches and then back up in a second or 2 working fine. Other instances of this happening can also be a drop of FPS to around 20 with sound glitching out much more and for a longer period of time. The sound glitching I refer to sounds like a something being constantly repeated over itself so for example instead of "Hi" it would sound like "Hihihihihihihihihihihi". It may also be worth mentioning that I have a external sound card installed on my system, a SoundBlaster Zx.

The crashes I refer to happen instantaneously and I have not been able to explain them whatsoever. In the event viewer I have noticed with games Fallout 4 and CS:GO they appear with the application error event 1000. fallout 4 refers themselves as the faulting module and CS:GO refers to a Nvidia process called "Nvd3dum.dll" (See Screens Below)

Since these issues has shown up I have replaced my PSU and my RAM to see if that would change anything. The specific PSU and RAM I got is a Corsair RM850 and a 16GB set (2X8GB) of Crucial Ballistix Sport. These changes have done nothing to alleviate the issues I have been experiencing. I have also attempted to unplug all HDDs and SSDs as well as reseat all components of my Desktop. I have reinstalled windows 10 multiple times using a USB flash drive. I have attempted Reinstalling GPU Drivers (Nvidia) and tweaking Graphics settings using the NVIDIA control panel. None of my attempts to fix have worked thus far.

Most of the fixes I have tried are related to the error 0xc0000005, which appears in the event previously mentioned above, but I am not the most savvy when it comes to more in depth analysis and repairs.

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