Drivers :: Bluetooth Driver Is Not Installing
Nov 2, 2014
Dell WLAN bluetooth driver is not installing on my laptop . I found out that the same driver is working fine on my friend's laptop and i even used same driver for windows 8.1 previously.While I install it ,it shows an error that "The installer cannot run on this platform...",,I even tried refreshing my laptop but still it didnot work..
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Oct 7, 2015
Since the move to Windows 10 (from 7) I haven't been able to connect to my Bluetooth speaker. This worked for me under Windows 7. There is no bluetooth entry in the device manager.
I have a Dell Studio 1555. Both the WiFi and the Ethernet connection to the Internet are OK.
The computer is a dual boot machine with Ubuntu. The bluetooth feature does work in Ubuntu.
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Nov 29, 2015
I have an Asus x550L (?) laptop. I have been using Windows 10 for several months without issue until I noticed that my Bluetooth connection option is gone. I can't find drivers. I just want to pair headphones and I'm hitting wall after wall!
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Sep 30, 2015
I upgraded to windows 10 a day or so after it was released and now when I go to plug in my laptop to tv via hdmi or when I plug in an old xbox360 wired controller it keeps telling me that it found the updates for the drivers but encountered an error while attempting to install them. It doesn't give me an error code for this. Also when I check the updated center is says it could not install updates and gives me an error: Error 0x8000ffff.
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Jul 30, 2015
On Windows 8. 1, I had no issues with this speaker. It's a JBL Charge. After upgrading to 10 it worked fine until a reboot when it failed to connect (it pairs, but won't connect, and the speaker doesn't appear as an audio-out option in Sound settings).
The Bluetooth wizard in PC Settings says "Driver error" next to the speaker icon.
Poking around in device manager, I see this error:
"This device cannot start. (Code 10)
{Conflicting Address Range}
The specified address range conflicts with the address space."
The only references I find to this error online are for different (and quite old) version of windows, and seem unrelated to Bluetooth.
I can't even look at the "resources" tab because it appears to have vanished in Windows 10!
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Jan 22, 2016
I was trying to install a driver to see if the performance would increase. It crashed my system. Also, a crash occurred yesterday and the day before yesterday.
JESSE-PC-Fri_01_22_2016_224559_47.zip
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Aug 1, 2015
i have got an upgrade of window 10 2 days back...i have installed it but wireless driver is not installing on my laptop as i have tried it many times....i have installed driver tool kit but it needs internet as i can not connect to any W-network because of driver incompatibility.
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Jul 30, 2015
I've been hearing about this issue for people with Nvidia GPUs. The driver cannot be installed, and it says that there is no compatible hardware. My GPU is a GTX 960. What should I do to get the driver installed on Windows 10?
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Jan 15, 2016
I am using Windows 10 in Microsoft Surface Pro 4 tablet. I installed Fresco Logic Thin2000 USB display driver in Windows 10. After the reboot windows 10 started crashing. I did boot in safe mode but safe mode is preventing me from uninstalling it.
What do I do? this was installed so that I could connect device to projector. In safe mode I am unable to remove it and windows 10 is not booting in normal mode. It showing error system_service_exception(Ddkmd.sys) at boot.
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Dec 23, 2015
Using windows update I was installing the MS Drawing Driver and my keyboard flashed (blue lights) and the next thing a BSOD. I have attached the collected files, how to confirm the MS Drawing Driver is responsible.
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Jul 31, 2015
I have an Asus Maximus VI Hero and am trying to download drivers after my clean install of Windows 10. I downloaded the file for my boards audio driver from the asus website but when I ran it the program kept saying it needed to uninstall the previous driver before installing the new one and then restart. It kept restarting and doing that over and over again never actually installing the new driver.
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Dec 5, 2015
I've just bought my first SSD and want to install windows 10 onto it. I used the media creation tool to install the OS onto a bootable USB but when I try to install the software onto my SSD I get an error. It reads:
"A media driver your computer needs is missing. This could be a DVD, USB or Hard disk driver. If you have a CD, DVD or USB flash drive with the driver on it, please insert it now."
I have tried hooking up my optical drive and inserting the disks that came with the motherboard and graphics card but it says it can't find any drivers. I'll attach an image below of the problem I'm facing.
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Mar 5, 2016
Windows 10 keeps installing the ASUS Smart Gesture touchpad driver on my laptop. The driver is garbage and it runs three memory resident processes, which seems rather excessive for a touchpad driver. The default Windows touchpad driver works perfectly well, so I want to use that instead of the ASUS driver. However, if I uninstall the ASUS driver Windows Update quickly reinstalls it.
I disabled automatic driver installation when I installed Windows 10, as you can see here:
Despite that Windows update keeps installing the ASUS Smart Gesture driver.
how I can make it stop?
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Aug 21, 2015
Windows 10 Pro and I am having an issue with my Touchpad driver, it seems to want to mess up and not move to where I need it to go, so I uninstalled it from the Programs and Features menu, but my issue is it keeps popping back up in Windows Update and installing on its own, I don't want the driver for it as it doesn't function correctly with it installed it works great when its not installed so how can I hide it
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Sep 26, 2015
I'm having quite a bit of trouble removing the generic bluetooth drivers that Windows installs for you. Those have to be gone if I want to install Toshiba Bluetooth Stacks, which I need in order to use my Wii U Pro Controller in my computer. I've gone through a few methods to try this out and all have failed.
I started out by simply uninstalling the drivers on the device manager (or whatever it is called in English). Didn't work, as the drivers were back when I had to plug in my dongle to complete the installation for TBS. When I tried this in Windows 7, it worked flawlessly, yet in Windows 10 this method did not work.
Afterwards, I tried deactivating the forced driver signature, as well as make it so Windows Update doesn't automatically download any drivers it finds suitable. On top of this, I traveled into the INF folder of my Windows folder to do steps that Microsoft recommended: rename bth.inf to bth.inf.old and bth.pnf to bth.pnf.old. With all this, it should in theory work right? Nope, it didn't. Not even after a reset.
My last attempt involved unplugging my PC from the Internet as a first step, followed by everything else listed above and then a reset. The drivers were still back, bth.inf and bth.pnf somehow magically appearing in my Windows folder when I have no Internet access. I'm at a loss as to what I'm supposed to do.
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Aug 19, 2015
So, I downloaded Windows 10 a week ago, and checked for updates, but no driver updates came up. But I know that my Video Card was out of date, as I kept getting an error and also, my Bluetooth is not working. Hence my point, is there any third party app that allows you to download and update drivers?
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Aug 28, 2015
Why can Microsoft understand I don't want to use these POS Realtek drivers. I use to disable driver updates from Windows 10 by going into Device Installation settings and Never install drivers from Windows update but now since the last stupid update everytime the POS Realtek drives install automatically no matter how many times I roll back and remove them. I hate the Realtek drives because the audio is super loud and sounds terrible. I just want to use the Microsoft HD Audio Driver which sounds great and uses little resources but no Windows 10 decides that the POS Realtek driver is better.
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Jul 29, 2015
Just like the title says, I don't want the realtek audio drivers as it completely messes with my audio and also doesn't correctly switch when i plug in headphones for example.
It also doesn't allow for the 'speaker fill' enhancement to be used when playing stereo content through surround sound.
Windows itself does a far better job as opposed to realtek.
Every time i uninstall realtek it automatically gets reinstalled.
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Dec 17, 2015
So, first up, was getting crashes with my windows 10 after installing nvidia driver 359.00, mostly crashes that recovered automatically, then started getting Blue Screens. Tried 359.06 and had the same problems. Rolled back to 358.91 which originally had been stable but after the rollback became crashy, but less than the other 2 drivers.
Had a HARD crash while playing Dragon Quest Heroes, rebooted from that and could not boot into windows whatsoever. Had to pull the card, use the motherboard video, removed the nvidia drivers entirely. I can boot into windows as long as there are no nvidia drivers while using my GTX 670. While attempting to reinstall any nvidia drivers with maybe 5% of the green bar on the installer showing it goes black screen, sits for a bit, then reboots. BIOS looks fine, windows splash comes up, not the password screen, black screen there. Tried what I could find to put the password in and get past he black screen but nothing happening.
Is there a problem with my card or my windows install? I'd rather not buy a new card but its always a pain reinstalling windows if I don't actually have to. how to export all my windows settings if I do need to reinstall.?
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Jan 27, 2016
I upgraded to windows10 from 8.1 and now do not have bluetooth drivers
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Aug 11, 2015
I installed windows 10 using the iso option of media creation tool. I did a clean install of it. It worked fine till the time I noticed that the graphics were not installed. So I downloaded drivers for my nvidia 7025 nforce 630a (309.08-desktop-win8-win7-winvista-64bit-international-whql.exe). But when I tried to install it, after some time, the display went blank and i got an "Out Of Range error". I encountered this error in the past, so I tried to boot the system in "low-resolution mode" and then fix it. But Low Resolution mode gives me same error. Need installing the driver correctly, as the performance of the system is damn slow (as it is using microsoft's basic video driver).
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Aug 7, 2015
It says my PC is searching for other devices under the Bluetooth menu, but there is not a switch saying on/off.
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Feb 10, 2016
I am using a desktop PC that does not have any Bluetooth devices, but Bluetooth is shown as on in the notification center. If I click on it there, it guides me to settings>devices, but there is no Bluetooth option there. I checked device manager and I do not have any Bluetooth devices and I have checked my Ethernet adapter settings and there is also no Bluetooth device there.
I have a second PC which also does not have Bluetooth and it does not appear in that one's notification center.
how to make it go away on my main PC?
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Dec 8, 2015
I just purchased a recertified Asus Q302LA 2 in 1 convertible 13.3" Laptop which came with Windows 8 installed. When I upgraded to Windows 10, shortly after I got it, the Bluetooth would not function. It did function with the Windows 8.
On the "System Information" page I found at System Summary>Components>Storage>Problem Devices, this entry: Microsoft Bluetooth Enumerator LE Device
BTHMS_BTHLE9&d0f185d&0&0
This device cannot start.
I also found when double clicking on Microsoft Bluetooth Enumerator LE in the Device Manager, and getting the "Properties" box; an entry for "Device Status" under the "General" tab that says: This device cannot start (Code 10) STATUS_DEVICE_POWER_FAILURE
Also, under the "Events" tab in the "Properties" box there is an entry under "Information" that says:
Device BTHMS_BTHLE9&d0f185d&0&0 requires further installation.
I have checked for driver updates and there were none. There is no "Bluetooth" icon in the "Action Center" sidebar, instead there is a "Connect" icon, but I cannot connect my bluetooth headphones or a bluetooth keyboard. Just get the message "No Devices Found".
I have the only two services for "Bluetooth" on the Services page "running" with "Automatic" start. I did not find an entry for the Microsoft Bluetooth Enumerator LE.
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Oct 6, 2015
System Information: Asus Notebook UX303L, Windows 10, Microsoft Arc Touch Mouse Surface Edition. I just upgraded to Windows 10 (from windows 8.1) on a 2 month old laptop. On previous version there were NO problems with bluetooth. The problems started immediately after upgrade.
When the upgrade finished Windows 10 remembered all of my previous Bluetooth pairs. My bluetooth mouse (Microsoft Arc Touch Mouse Surface Edition) worked before the installation but after my system reboot the cursor no longer showed movement. The batteries are new. The mouse is acting exactly like it does when it is properly connected (lights flash, makes scrolling sounds, etc). When I checked the Bluetooth device screen it still showed as paired. I rebooted. No change. So I unpaired the device. When I unpaired the device it flashed for a second as a possible device to pair with and then was no longer on the list. Other possible devices to pair with appear and disappear from the list without cause. (Ex. sees a scanner for a few seconds then no longer has a scanner. Sometimes its up for a few minutes at most but the list is constantly flickering.) So I rebooted. Then it did not see the mouse at all. I did this for several days. Sometimes when I would turn on my laptop it would flicker, sometimes it would not.
After about 3 days with no explanation it suddenly showed up and did not flicker. I connected the mouse and it worked for about 2 days. On the 3rd day I tried again, and the cursor would no longer respond even though the mouse was acting exactly the same. I rebooted. No change. I unpaired the device and it never showed up on the list. It's flickered a few times but when I click on it to pair it pops up with an error basically saying "cannot pair. Please check and see if the device is still set to connect to bluetooth." That is only on the rare occasion that it actually shows up on the list long enough to hit pair (maybe 2 times out of 50 attempts or more.)
It is a Microsoft mouse by all means it should work on Microsoft drivers.
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Dec 19, 2015
i have acer aspire 4750G with intel core i5. when i upgraded to windows 10, it didn't trace bluetooth device in device manager.
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