Drivers :: Doesn't Recognize Brother MFC - J475DW Wireless Printer
Feb 16, 2016
I recently bought a new laptop with Windows 10. My previous laptop had Windows 7 and worked very well with my Brother MFC-J475DW Wireless Printer. I tried installing the driver for the printer from the original disk that came with the printer on the W10 laptop several times and kept getting a message that there is no printer. I went to the Brother website and downloaded the latest version of the driver and still get the same message. After some research I tried for the "built in" drivers, but with no success.
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I'll first describe my LANs network environment. Three Windows PCs and one Linux PC. Each PC is sharing one folder called TEMP.
The PCs:
WIN10 - Windows 10 TP (non-enterprise edition)
WINXP - Windows XP Pro SP3
WINXP0 - Windows XP Home SP3
CENTOS - CentOS 6.5
Using NetBIOS over TCP/IP on each PCs for name and IP address resolution
No hosts file contains the names of the LANs PCs
The Computer Browser service is active on WIN10
The Computer Browser service is disabled on all the other Windows PCs
Samba services on CENTOS is on but the master browser in the WIN10 PC
Firewalls on all PCs is off except for WIN10 but the rules allow file/printer service through The same primary user account is used to logon to each PC No HomeGroup networking used. All PCs are in the same workgroup=LANSYS
Now with all that stated, I'll describe the problem. From WIN10, I can see the list of PCs in the workgroup and access the shared folder TEMP on each PC
From WINXP, I cannot see the list of PCs in the workgroup and can only access the shared folder TEMP on the other PCs when I use the IP address of those PCs in either My Network Places, Internet Explorer or Windows Explorer. I always receive the "Workgroup not accessible ...." popup window when attempting to view LANSYS from My Network Places.
From WINXP0, it's the same as WINXP
From CENTOS, in order to see shares I use the smbclient command. When I execute the command for WIN10, the command fails and reports that NetBIOS over TCP/IP is disabled on WIN10
But NetBIOS has to working on the LAN because I can ping each PC from any PC. I executed ipconfig/all on each Windows PC and it displays NetBIOS is enabled.
So it appears that NetBIOS Sessions service over port 139 inbound traffic on WIN10 is either buggy, crippled, or broken.
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