Drivers/Hardware :: Acer Aspire V3 - Touchpad Not Working With New Driver
Nov 18, 2015
For the past few months, the right touchpad button does not work with the Windows 10 drivers. Windows 8.1 drivers worked fine. If I switch mouse settings to left handed, then the buttons work fine, but obviously this is awkward to get used to. I have rollbacked the driver to a very old edition and it worked fine, however then I had no synaptics touchpad settings so the touchpad settings could not be altered.
I have installed intel's driver detection tool and it informed me that I have a custom driver installed by the manufacturer. Acer site scanned my pc and found new driver VGA 10.18.15.4248, which i downloaded but upon installation tells me is the wrong driver for my pc. I have upgraded(haha) from win8.1 to 10, not sure if this is part of the problem. This driver was released 7/15. I ran windows driver updater and it tells me the driver I have, the only one btw, is current. I have tried to contact both Acer and Intel and get no answers.
I've got a problem with my second laptop, acer aspire e15-551P. After I upgraded my windows to 10, voice totally disappeared also sound card cannot be found. Already downloaded and installed all available drivers from acer site. Still doesn't work.
Acer Aspire 5943G upgraded from Win 7 to 10, Kaspersky 2015.
After tolerating a couple of glitches (track pad not scrolling, right speaker down, tiles at start menu not displayed, some icons not visable on task bar) I can now not boot up. The windows 10 logo appears with a rotating 'we'll get there sometime' device for a short while, after which the screen flickers black then grey/blue. It does not reach sign in, there is no cursor and it stays this way, although it will shut down ready for me to try again. I have tried hitting F8 during this but with no effect. F2 brings up set up, but how I can get back in to it?
Acer Aspire XC-603 computer came with Windows 8.1 ... Upgraded to Windows 10 Home around March 1, 2016 Version 1511 OS Build 10586.164 ... First crash came the next day after the upgrade, then around every two weeks.
I have a problem with my Acer Aspire 5943G. I just upgraded from Windows 7 Home Premium OA to Windows 10 Home, and then updated Windows 10 until there were no updates showing. A couple problems appeared which I was able to fix but not a particular one; When I startup the laptop it all goes smoothly but when it gets to the login screen (clock with the background), my screen's backlight suddenly turns off.
I can still see the faint screen info if I shine a bright light in it. If I restart it, it fixes the problem though. This is rather frustrating as I cannot expect when it will happen (right now it happened when I turned it on from hibernation, sometimes it happens with a normal shutdown and startup). My GPU is ATI mobility radeon HD 5650. Also having a sound issue. I can get the sound to work through headphones, but not through the speakers.
I have an Acer Aspire laptop that used to have Bluetooth on it. I just recently noticed that all evidence of Bluetooth has disappeared from the OS. The Bluetooth module that I am using is:
Bluetooth 4.0 + HS, the two drivers listed on the support portal for my model number are an Atheros Wifi/BT combo and a Broadcom. I can't tell since there since the OS doesn't see it.
First thing I tried is to download and install both drivers from the manufacture's site (Acer Support). Both installers did not detect the BT module being present and ended prematurely.
The computer is a Acer Aspire E15 with 4gb RAM and Amd E2 Chip. It was originally running Windows 8.1 but I recently updated to windows 10 and I got the Irql not less or equal bsod. I can't access anything because it just goes back to the bsod.
run down of errors when i try to do automatic repair:
1.Troubleshoot>Reset this PC>Keep my files> = error: The drive where Windows is installed is locked. Unlock the drive and try again.
2.Troubleshoot>Reset this PC>Removes everything>= error:Unable to reset your PC. A required drive partition is missing.
3.Troubleshoot>Advance options>System restore>= error: System restore: To use System Restore, you must specify which Windows installation to restore. Restart this computer, select an operating system, and then select System Restore.
4. Troubleshoot>System Image Recovery>= error:Windows cannot find a system image on this computer. Attach the backup hard disk or insert the final DVD from a backup set and click retry. Alternatively close this dialog for more options.
5.Troubleshoot>Startup repair>= error: start up repair couldn't repair PC. Press advance to try other options to repair you PC or "shutdown" to turn off your PC. Log file:
6.Troubleshoot>Go back to the previous build>= Windows ran into a problem and wont be able to take you back to the previous build. Try resetting your current build instead(Troubleshoot > Reset this PC).
7. Install>Upgrade>Compatibility report: The computer started using the Windows installation media. Remove the installation media and restart your computer so that windows stars normally. Then, insert the installation media and restart the upgrade.
8.Install>Custom> We couldnt find any drivers. To get a storage driver, click load driver
when trying to load the USB it says no signed drivers were found. Make sure that the installation media contains the correct drivers, and then click OK
I just want to get my laptop running at this point and probably go back to windows 7. dont mind losing my files cus most were backed up
Whenever I connect my acer aspire v5 572 running win 10 connects to external media like printer or mobile .. It freezes and show me page fault in non paged area ..
I have an acer aspire v5 573g. I wanted to clean install Windows 10 on it. And every time I tried it gave me an error code : 0x800701E3. I thought it might be due corrupt instalation file or something. I tried other copies but it gives same error. I don't know what it means. I tried searching on the net, but I didn't find anything. I will also attach a photo which I took.
So, I was chatting with Microsoft about an issue with OneDrive, and all of a sudden my computer crashes. The error says "KERNEL AUTO BOOST LOCK WITH RAISED IRQL". I have included the dump log in this thread.
I have an Acer Aspire 7750g laptop for like 5 years now. Updating it's graphics card would result in having lines randomly flicker all over the screen horizontally. This is the reason I did not update it's drivers. Now that Windows 10 has released, it seems to have update it automatically which is irritating. I've searched in the internet some ways to fix it and tried one of them: Underclock the Memory Clock by 50 MHz in MSI Afterburner. This did not work at all. What I have done is I have underclocked the Core Clock by 50 MHz aswell and still no result. I've kept these two that way and restarted my laptop to hope that this might fix it, I was wrong. Now I can't even boot into windows. This is what I get when I try to boot into Windows: [URL]
I have tried going into safe mode and that's where I get the BSOD that says Kernel_Data_Inpage_Error. I have also enabled the low-resolution video mode, still no result.What I could do is reinstall the operating system but I'd like to keep that as my last option as I do not want to lose my files and I don't know if my windows 7 key will be accepted while installing windows 10 from a flashdrive.
Been reading here and using win 10 from the outset. On latest build, updated this morning. This Elan touchpad driver keeps coming in through windows update and it just screws up my touchpad more than anything. When it loads up I can no longer use right or left click functions on the touchpad. I can find no way to stop the update.
Is there any method for stopping a particular windows update from loading? I keep uninstalling it but it comes back all the time. I am on an Asus G750J laptop.
I just got a second hand laptop - Acer V3-771G with an Elan touchpad and I put a new SSHD hard drive in it and installed Windows 10 fresh.
I see lots of issues with ELAN touchpads but it seems as though Microsoft has produce one that installs and fixes most scrolling issues.
However, I have a strange one. When I enable vertical scrolling in the driver, it works as long as the mouse is active - and for up to 5 seconds after. But when I stop using the touchpad and go to scroll again after 5 seconds, it doesn't work anymore! It's like it disables it after inactivity - but only 5 seconds?
I've uninstalled and reinstalled drivers, tried various versions - but of course Acer doesn't support Windows 10 on this older model laptop (circa 2012) so there are no specific drivers for it on their site. Everything works except for this scrolling after 5 seconds - which I can recreate every single time.
I just got this laptop (Dell Vostro 3558 i3), a few days ago i upgraded to windows 10 using the media creation tool. After the upgrade, the touch pad works but I cannot scroll. I have tried uninstalling the drivers and reinstalling them. When I upgraded there was nothing listed that went along the lines of synaptics in the control panel (uninstall).
I have tried installing the drivers of windows 10 and windows 7 from the dell website, what happens is quite weird, the installer says it installs without any errors but nothing happens, there is no synaptics program listed in the control panel.
Excuse me if I left any important details out but it is the first time that i have come across this issue and don't know what info I should give. I should also note that before I upgraded the touch pad worked along with the program of the drivers, now all I get is the usual mouse options and in device manager it recognizes it as a P/S2 mouse.
OK so now if my touchpad is switched on the mouse cursor sometimes makes continuous erratic movements around the screen. Turning it off solves this problem. Is this a sign it's wearing out,
I have an Advent Monza S200 laptop. I've recently upgraded to Windows 10. Before I upgraded my touch pad was working fine, but after the upgrade my touch pad stopped working.
Once my laptop is turned on, the cursor is not visable on the screen, the touch pad is unresponsive too. If I plug in an external mouse, the cursor re-appears and I can control my computer that way, although as soon as I un-connect my external mouse the cursor stays on the screen but I can't control it with the touch pad.
I can un-install the touch pad drivers, then re-install them from the Advent webpage and the touch pad will work perfectly until I turn my laptop off, then when I switch my laptop back on, I'm back to square one again and can't do anything unless I plug in my external mouse.
I've tried asking on the Advent forums but they don't seem to have had any traffic since early 2013.
I upgraded my Gateway NV570P laptop. As soon as the upgrade finished, the scrolling on my touch pad no longer worked. I checked the settings, and it is still set properly for the scrolling to work. I tried upgrading the drivers, but Gateway only has touchpad driver updates for Windows 8 not Windows 10 - I tried installing those updates anyway, but it didn't fix the problem.
Had a customer present their laptop for repair following Windows 10 upgrade, so wanted to post the solution here.
The device, a Toshiba Satelite Pro Touchpad had an issue where it appeared to hang on startup following upgrade to Windows 10. Investigation revealed that the issue was actually the Touchpad was becoming disabled due to a problem with the ELAN driver that Windows 10 had installed. I wound the driver back and everything was fine, then Windows 10 decided it had a better version of the driver and installed the bad one again. Solution was to wind back the driver again from 15.8.x.x to 13.8.x.x and disable automatic update of drivers to stop it being replaced again.
Clearly it is not ideal to disable the driver update capability, however if there are not sufficient checks and balances to ensure that the right driver is being installed it is going to create more problems that it is worth.
Microsoft Suggestion: It may be an idea to allow disabling driver update for individual driver basis.
This has happened a lot since my upgrade to Windows 10, and it's really starting to get on my nerves. Seemingly randomly, my keyboard will stop responding to what I type, and my touchpad completely stops as well (no, I did not accidentally click to disable it). These problems will never resolve themselves on their own, but as soon as I reset the computer everything works again - to me, that sounded like a driver crash, but nope! I checked the driver menu and it told me everything was running just fine. What's even more strange is that I have the backlight keyboard enabled so that when I type, it lights up. And strangely, the keys still light up when I press them, so I know it's registering my typing SOME how.
You would also think that this would be a software problem since it fixes immediately upon reset, but I've noticed that this issue seems to crop up a lot right after I have moved my computer..
In order to possibly do testing on what is causing this (I've tried everything I can think of) I am purposely not resetting my computer (this is a touch screen, but this on-screen keyboard typing is obnoxious). Currently, both keyboard and touchpad don't work, but a usb mouse I use does (the computer is also set so that using the usb mouse does not disable the touchpad).
My laptop touchpad scrolling stopped working this morning after I updated my gpu driver. I went to the packard bell website and looked at the touchpad drivers for my laptop. There is a synaptics one and a elan one.
I have them both installed on my laptop but it still isn't working and there is still no virtual scrolling option in synaptics. These are the options that I have in the synaptics settings:
This is what it should look like:
What do I have to do to get the scroll trackpad feature to work again? P.S, when in device manager, even though there is an ELAN tab in mouse properties, Only the synaptics driver shows up under the mice section in device manager. Does this mean that the synaptics driver is replacing the ELAN and I need them both for the scroll to work.
