Drivers/Hardware :: Bluetooth Didn't Seem To Work Properly
Mar 5, 2016
I've recently updated to Windows 10, but the Bluetooth didn't seem to work properly. It doesn't seem to be able to detect any devices. Also, i couldn't even find the option 'allow devices to connect to this computer' in bluetooth settings. i've tried to reinstall the latest version of drivers but it didn't work.
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Dec 12, 2015
Upgraded (???) a Windows 8 machine (HP with MS ergonomic keyboard) to Windows 10 a couple of months ago. It seemed to work, but most of the apps didn't work, and I couldn't access files as Administrator. this week I upgraded (???) a Lovono using Windows 7 to Windows 10. They are networked with printers and other computers via ethernet. Thursday afternoon the HP stopped recognizing key strokes. It allows password input on restart, but will not type anything else. It clicks like the buffer is full. Yesterday the Lovono started doing the same thing. My first thought was virus, although McAfee runs constantly on both machines. Used Malwarebytes on both and found a few PUPs, but no malware or virus. One forum suggested using DriverWizz, but it didn't change the keyboard driver. The Windows 7 computer on the same network, sharing files with both, is unaffected as yet. I'm thinking the solution will be to junk Windows 10 and go back to 7 and 8. If Windows 10 were a Vacuum Cleaner it would be terrific, but sucking like this is not all that terrific for an OpSys.
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Feb 10, 2016
Recently, I acquired a Microsoft Bluetooth Mouse (3600). It works perfectly well, both on my Android tablet and on my old but efficient Netbook (still running valiantly under XP SP3). Never a problem in pairing the mouse on these two machines (and no problem either with the Logitech Bluetooth portable keyboard (K480), which is a real marvel in its own right).On the Android Lollipop tablet, Bluetooth is built in, while the built-in Bluetooth feature on the Netbook gave up some time ago, but was replaced by a dongle, which does its job without a hiccup.
So far, so good.On my desktop, running on Windows 10, which has no built-in Bluetooth capability (but the Bluetooth "service" coming with Windows), I use the same dongle as on the Netbook. With the Logitech keyboard mentioned above, no problem whatsoever: Bluetooth "sees" it immediately and pairs it in seconds - so there is certainly nothing wrong either with the dongle or with pairing a device, or the Bluetooth drivers and softwares, which came with the dongle, or with the Windows Bluetooth properties, which are correctly started and functioning.)
It's the Microsoft Mouse that presents an apparently intractable problem on that same desktop.
When activating the Mouse so that it can be detected when one wants to add a device, it is "seen" almost immediately. It is when wanting to pair the device to the machine that the problem arises. The pairing as such takes a far longer time than it normally does and when that operation concludes, I get error messages saying either that the mouse did not send the correct pairing code OR that it did not send a pairing reaction at all.
So, this is quite mysterious. Having a device that functions perfectly well with other machines, and not at all on my powerful desktop (while it can be detected, and while other devices function normally).I guess that the problem resides with that "code". However, Windows does not ask for it and Microsoft says that the mouse does not need one - which makes things even more strange, since it mentions a code when the pairing misfires.They are in Dutch (language of my Win OS) but the images speak for themselves. The error message on the 3rd screenshot says: "Communication with Bluetooth device has failed / No pairing reaction received". Sometimes (after bootup) the error message says failure but "Bluetooth device sends wrong code".
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Jul 30, 2015
I have Windows 10 (upgraded from Win 7.1) installed on an iMac on a Bootcamp partition. When I was running Windows 7.1, all the function keys (to control brightness, volume, music playing) worked perfectly. Now under Windows 10 none of them work. And yes, I did go into the setup and try turning on and off the check box for whether or not the keys performed as Function keys with and without holding the FN key. If I go into Bluetooth devices, the keyboard is shown properly as an Apple Bluetooth Keyboard.
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Aug 22, 2015
I have two common home printers, Lexmark inkjet and HP laserjet on a home network, and when I upgraded from W7 to W10 they were not installed. The W10 network scan brought up nothing, even though both printers were switched on and 'awake'. Even with the laptop placed right next to the printers, still nothing! So I now have no way of printing and no way of installing a printer!
PS: I also have blurry fonts, and I see from this forum and the web in general that that's a whole separate world of grief!
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Jul 29, 2015
A month ago when the windows 10 app checked my PC it said that iDisplay wouldn't work properly,but windows 10 could still be installed. But yesterday it had searched my computer again,and this time it said that windows 10 couldn't be installed at all. I have tried to make it search again with CMD and [ schtasks.exe /Run /TN "MicrosoftWindowsApplication ExperienceMicrosoft Compatibility Appraiser" ]. But this doesn't seem to work since it says last run 28th of July. So is there other ways to force the app to run the compatibility check again so i can install Windows 10. Because from what i heard the app only checks once per month.And i have uninstalled iDisplay and otherwise my specs is enough for windows 10.
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Oct 20, 2015
When I put my desktop PC to sleep, it often wakes up in about a minute.
how to make the sleep function work properly?
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Dec 28, 2015
I have a notebook from HP dv603290br with Radeon HD 6550D but could not get the video driver to work properly.
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Aug 15, 2015
I have been trying to test Bluetooth file transfer on my Lenovo IdeaPad running Windows 10. I am using an Android phone and an Android tablet to transfer a file. NOTE: Bluetooth transfer from the phone to the tablet works as expected, therefore any error in the Bluetooth stack on these devices can be ruled out.
On the Windows 10 laptop, the pairing works. I've documented the process here. The error can be seen in picture 3.
I can pair the LG Optimus G Pro with Windows 10. However, when I initiate transfer from the phone OR the PC, the transfer fails. On Android, the error is just "Transfer unsuccessful". I've posted 3 images about the error on Windows when transfer is initiated.
1) Device paired confirmation: [URL]
2) Initiating transfer: [URL]
3) Transfer failure: [URL] (Connected party did not properly respond after a period of time...)
I have a Broadcom Bluetooth USB 4.0 driver installed. How to solve this? Lenovo has not published a Win 10 specific driver for my device (Y580)
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Sep 26, 2015
I'm having quite a bit of trouble removing the generic bluetooth drivers that Windows installs for you. Those have to be gone if I want to install Toshiba Bluetooth Stacks, which I need in order to use my Wii U Pro Controller in my computer. I've gone through a few methods to try this out and all have failed.
I started out by simply uninstalling the drivers on the device manager (or whatever it is called in English). Didn't work, as the drivers were back when I had to plug in my dongle to complete the installation for TBS. When I tried this in Windows 7, it worked flawlessly, yet in Windows 10 this method did not work.
Afterwards, I tried deactivating the forced driver signature, as well as make it so Windows Update doesn't automatically download any drivers it finds suitable. On top of this, I traveled into the INF folder of my Windows folder to do steps that Microsoft recommended: rename bth.inf to bth.inf.old and bth.pnf to bth.pnf.old. With all this, it should in theory work right? Nope, it didn't. Not even after a reset.
My last attempt involved unplugging my PC from the Internet as a first step, followed by everything else listed above and then a reset. The drivers were still back, bth.inf and bth.pnf somehow magically appearing in my Windows folder when I have no Internet access. I'm at a loss as to what I'm supposed to do.
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Aug 19, 2015
So, I downloaded Windows 10 a week ago, and checked for updates, but no driver updates came up. But I know that my Video Card was out of date, as I kept getting an error and also, my Bluetooth is not working. Hence my point, is there any third party app that allows you to download and update drivers?
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Mar 5, 2016
OK so now if my touchpad is switched on the mouse cursor sometimes makes continuous erratic movements around the screen. Turning it off solves this problem. Is this a sign it's wearing out,
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Aug 25, 2015
I'm running Windows 10 Home on an ASUS Q551LN 2-in-1 laptop which originally came with Windows 8.1.
When I shut down/restart/sleep the machine, it does not shut down - the Hark Disk activity light is still blinking and the normal power button press does not work. If I do nothing, it remains in this state for hours. I need to press the power button for 5 seconds to reset it. Only then I can start the laptop.
This happens around half the times. The other half it works normally. I never had this problem with the OEM 8.1 on this machine.
Based on other threads - I have the latest Windows 10 updates, and disabling fast boot did not solve the problem.
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Jul 30, 2015
After having installed windows 10 on my Asus laptop. Some of the keys are not working.
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Nov 6, 2015
ve just recently started having problems with keyboard input lag. Meaning, I will type and it will not register until a full second after I hit the key. I have re-installed java multiple times. Scanned my computer for harmfull virises, programs. Ive switched keyboards, and the problem still occurs.
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Jan 27, 2016
I upgraded to windows10 from 8.1 and now do not have bluetooth drivers
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Nov 15, 2015
I just upgraded to Windows 10 1511 (November Update), and saw the new (modernized) Safely Remove icon in the system tray - and the problem, it's not working properly.(I know, it's a Windows 7 Screenshot, I found it online, it's just for reference).As we can see from the comparison, mine only shows the second row, that being the device description (Name and drive letter), and no longer shows "Eject Storage Device".
So the safely remove icon in the system tray is now practically useless. I search over, and found no one with the same issue, nor did I find any direct fix. I shutdown and reboot a couple of times, tried different USB devices and ports, I also did try a couple of related tweaks, like changing the removal policy, and scan for hardware changes, etc - but still, no luck.Though note, the eject function is still available through file explorer:
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Dec 11, 2015
Some time ago, at [URL] , I learned to launch an elevated Device Manager by using Cortana to search for "devmgmt.msc," then right-clicking the search result and selecting "Run as administrator," then look for yellow flags next to drivers which need updating. I've done that several times, including earlier today, and I've never seen any yellow flags, but today I installed Windows Update MiniTool and I discovered that there were 6 drivers which needed updating. Anyway, whenever I launch an elevated Device Manager, I never see anything to indicate that it's elevated, and there's never a UAC dialog like there is whenever I run anything else as an administrator.
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Aug 7, 2015
It says my PC is searching for other devices under the Bluetooth menu, but there is not a switch saying on/off.
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Feb 10, 2016
I am using a desktop PC that does not have any Bluetooth devices, but Bluetooth is shown as on in the notification center. If I click on it there, it guides me to settings>devices, but there is no Bluetooth option there. I checked device manager and I do not have any Bluetooth devices and I have checked my Ethernet adapter settings and there is also no Bluetooth device there.
I have a second PC which also does not have Bluetooth and it does not appear in that one's notification center.
how to make it go away on my main PC?
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Nov 2, 2014
Dell WLAN bluetooth driver is not installing on my laptop . I found out that the same driver is working fine on my friend's laptop and i even used same driver for windows 8.1 previously.While I install it ,it shows an error that "The installer cannot run on this platform...",,I even tried refreshing my laptop but still it didnot work..
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Dec 8, 2015
I just purchased a recertified Asus Q302LA 2 in 1 convertible 13.3" Laptop which came with Windows 8 installed. When I upgraded to Windows 10, shortly after I got it, the Bluetooth would not function. It did function with the Windows 8.
On the "System Information" page I found at System Summary>Components>Storage>Problem Devices, this entry: Microsoft Bluetooth Enumerator LE Device
BTHMS_BTHLE9&d0f185d&0&0
This device cannot start.
I also found when double clicking on Microsoft Bluetooth Enumerator LE in the Device Manager, and getting the "Properties" box; an entry for "Device Status" under the "General" tab that says: This device cannot start (Code 10) STATUS_DEVICE_POWER_FAILURE
Also, under the "Events" tab in the "Properties" box there is an entry under "Information" that says:
Device BTHMS_BTHLE9&d0f185d&0&0 requires further installation.
I have checked for driver updates and there were none. There is no "Bluetooth" icon in the "Action Center" sidebar, instead there is a "Connect" icon, but I cannot connect my bluetooth headphones or a bluetooth keyboard. Just get the message "No Devices Found".
I have the only two services for "Bluetooth" on the Services page "running" with "Automatic" start. I did not find an entry for the Microsoft Bluetooth Enumerator LE.
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Oct 7, 2015
Since the move to Windows 10 (from 7) I haven't been able to connect to my Bluetooth speaker. This worked for me under Windows 7. There is no bluetooth entry in the device manager.
I have a Dell Studio 1555. Both the WiFi and the Ethernet connection to the Internet are OK.
The computer is a dual boot machine with Ubuntu. The bluetooth feature does work in Ubuntu.
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Oct 6, 2015
System Information: Asus Notebook UX303L, Windows 10, Microsoft Arc Touch Mouse Surface Edition. I just upgraded to Windows 10 (from windows 8.1) on a 2 month old laptop. On previous version there were NO problems with bluetooth. The problems started immediately after upgrade.
When the upgrade finished Windows 10 remembered all of my previous Bluetooth pairs. My bluetooth mouse (Microsoft Arc Touch Mouse Surface Edition) worked before the installation but after my system reboot the cursor no longer showed movement. The batteries are new. The mouse is acting exactly like it does when it is properly connected (lights flash, makes scrolling sounds, etc). When I checked the Bluetooth device screen it still showed as paired. I rebooted. No change. So I unpaired the device. When I unpaired the device it flashed for a second as a possible device to pair with and then was no longer on the list. Other possible devices to pair with appear and disappear from the list without cause. (Ex. sees a scanner for a few seconds then no longer has a scanner. Sometimes its up for a few minutes at most but the list is constantly flickering.) So I rebooted. Then it did not see the mouse at all. I did this for several days. Sometimes when I would turn on my laptop it would flicker, sometimes it would not.
After about 3 days with no explanation it suddenly showed up and did not flicker. I connected the mouse and it worked for about 2 days. On the 3rd day I tried again, and the cursor would no longer respond even though the mouse was acting exactly the same. I rebooted. No change. I unpaired the device and it never showed up on the list. It's flickered a few times but when I click on it to pair it pops up with an error basically saying "cannot pair. Please check and see if the device is still set to connect to bluetooth." That is only on the rare occasion that it actually shows up on the list long enough to hit pair (maybe 2 times out of 50 attempts or more.)
It is a Microsoft mouse by all means it should work on Microsoft drivers.
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Dec 19, 2015
i have acer aspire 4750G with intel core i5. when i upgraded to windows 10, it didn't trace bluetooth device in device manager.
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Oct 9, 2015
bluetooth option not showing... device manager says 'device working properly'...actually i want to share my wifi via bluetooth... currently doing it via usb using PdaNet ... but my cord is not long enough to the location i desire.
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