Drivers/Hardware :: Bluetooth Phone Operation And Setting
Sep 1, 2015
Where have the Bluetooth phone operations and setting screen gone when I right click on my iPhone under devices and printers that option is not there which means I cannot show screen when phone rings or want to play audio files from my phone the option was there in windows 8.1
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Aug 1, 2015
So I have a Lenovo Z480 and just installed Windows 10 on it. I used to have Win7 earlier and i'm still using the same drivers. I tried Connecting my Samsung Galaxy S4 to it via Bluetooth and It woudnt even detect it. It detects other laptops around it though.
My phone also doesn't seem to detect the laptop but detects others.
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Aug 9, 2015
My Lumia 935 windows phone always routinely sent pictures to my Lenovo IdeaCentre desktop when I have Windows 8 and 8.5. I upgraded to Windows 10. Both devices have Bluetooth on. The computer says my phone is paired with it. I try to upload a picture and I get the message "the device you're trying to send to doesn't support sharing over Bluetooth." We've restarted both devices.
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Sep 22, 2015
How to send files to your phone from laptop using Bluetooth in Windows 10. There is no such option to send files to a bluetooth device in the drop down menu in Windows 10 as it was there in 8.1 .
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Aug 11, 2015
I cannot send files via bluetooth from my PC to same smartphone 4.N4.2 Samsung Note just cannot send files from my smartphone to my PC.
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Aug 10, 2015
I have a Lenovo H30 desktop which was working perfectly before the windows 10 upgrade, now i can't connect to anything via bluetooth. The Bluetooth icon has disappeared too and I can no longer see it in settings.
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Jun 27, 2015
Being more techie, year ago I recommended my bro Lumia 520, over Android, tho it was way behind Android, expecting it to improve over time.
I sent an epub file to my bro's Lumia 520 from my android and lost it. Cant open that file on his Lumia. Cant browse bluetooth folder in Microsoft Files explorer and Aerize File Explorer.
No book reader Sparrow reader, bookvise reader shows up that file in their list.
Whats going on? 2-3 years later, does WP still lacks capability to open up epub file sent over bluetooth?
Gotta try out this precise scenario: "Send epub file from Android to WP and open it in WP" and tell me, I lost 2 hrs today.
If not possible in WP 8.1, hope Windows 10 fixes this, but need confirmation about WP 8.1
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Sep 21, 2015
Unfortunatley I am unable to install any driver for my phone; the Oneplus One. This is the error I'm getting:
"one of the installers for this device cannot perform the installation at this time"
I get the same error for ADB and Fastboot drivers.
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Sep 26, 2015
I'm having quite a bit of trouble removing the generic bluetooth drivers that Windows installs for you. Those have to be gone if I want to install Toshiba Bluetooth Stacks, which I need in order to use my Wii U Pro Controller in my computer. I've gone through a few methods to try this out and all have failed.
I started out by simply uninstalling the drivers on the device manager (or whatever it is called in English). Didn't work, as the drivers were back when I had to plug in my dongle to complete the installation for TBS. When I tried this in Windows 7, it worked flawlessly, yet in Windows 10 this method did not work.
Afterwards, I tried deactivating the forced driver signature, as well as make it so Windows Update doesn't automatically download any drivers it finds suitable. On top of this, I traveled into the INF folder of my Windows folder to do steps that Microsoft recommended: rename bth.inf to bth.inf.old and bth.pnf to bth.pnf.old. With all this, it should in theory work right? Nope, it didn't. Not even after a reset.
My last attempt involved unplugging my PC from the Internet as a first step, followed by everything else listed above and then a reset. The drivers were still back, bth.inf and bth.pnf somehow magically appearing in my Windows folder when I have no Internet access. I'm at a loss as to what I'm supposed to do.
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Aug 19, 2015
So, I downloaded Windows 10 a week ago, and checked for updates, but no driver updates came up. But I know that my Video Card was out of date, as I kept getting an error and also, my Bluetooth is not working. Hence my point, is there any third party app that allows you to download and update drivers?
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Sep 5, 2015
With W8.1, when I plugged my phone (Samsung Galaxy S5) into my PC via USB, a box came up with an option to find pictures and video on the phone.
Now with W10 that option does not come up, nothing comes up but it the phone shows in explorer as a hard drive.
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Oct 16, 2015
my Win7 to Win10 upgrade. _While using_ the computer the mouse scroll settings reset to 1. This can happen a couple of times during the day even though the computer never has been in sleep mode etc. Computer is a Lenovo X230 with i5-3320M. It has Synaptics touchpad drivers. I am using a docking station with a USB Logitech mouse.
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Jan 27, 2016
I upgraded to windows10 from 8.1 and now do not have bluetooth drivers
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Aug 19, 2015
On W7 i had my nokia lumia 900 unlocked and could plug it into my pc via the usb and it showed up as another drive.this allowed me to add remove music files etc. since installing W10 it no longer shows up?Indeed w10 seems to be changing things that it wants without me okaying it,if this continues i will be going back to w7. Q: How can i get my phone showing up as a drive i on w10.
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Aug 7, 2015
It says my PC is searching for other devices under the Bluetooth menu, but there is not a switch saying on/off.
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Feb 10, 2016
I am using a desktop PC that does not have any Bluetooth devices, but Bluetooth is shown as on in the notification center. If I click on it there, it guides me to settings>devices, but there is no Bluetooth option there. I checked device manager and I do not have any Bluetooth devices and I have checked my Ethernet adapter settings and there is also no Bluetooth device there.
I have a second PC which also does not have Bluetooth and it does not appear in that one's notification center.
how to make it go away on my main PC?
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Nov 2, 2014
Dell WLAN bluetooth driver is not installing on my laptop . I found out that the same driver is working fine on my friend's laptop and i even used same driver for windows 8.1 previously.While I install it ,it shows an error that "The installer cannot run on this platform...",,I even tried refreshing my laptop but still it didnot work..
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Dec 8, 2015
I just purchased a recertified Asus Q302LA 2 in 1 convertible 13.3" Laptop which came with Windows 8 installed. When I upgraded to Windows 10, shortly after I got it, the Bluetooth would not function. It did function with the Windows 8.
On the "System Information" page I found at System Summary>Components>Storage>Problem Devices, this entry: Microsoft Bluetooth Enumerator LE Device
BTHMS_BTHLE9&d0f185d&0&0
This device cannot start.
I also found when double clicking on Microsoft Bluetooth Enumerator LE in the Device Manager, and getting the "Properties" box; an entry for "Device Status" under the "General" tab that says: This device cannot start (Code 10) STATUS_DEVICE_POWER_FAILURE
Also, under the "Events" tab in the "Properties" box there is an entry under "Information" that says:
Device BTHMS_BTHLE9&d0f185d&0&0 requires further installation.
I have checked for driver updates and there were none. There is no "Bluetooth" icon in the "Action Center" sidebar, instead there is a "Connect" icon, but I cannot connect my bluetooth headphones or a bluetooth keyboard. Just get the message "No Devices Found".
I have the only two services for "Bluetooth" on the Services page "running" with "Automatic" start. I did not find an entry for the Microsoft Bluetooth Enumerator LE.
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Oct 7, 2015
Since the move to Windows 10 (from 7) I haven't been able to connect to my Bluetooth speaker. This worked for me under Windows 7. There is no bluetooth entry in the device manager.
I have a Dell Studio 1555. Both the WiFi and the Ethernet connection to the Internet are OK.
The computer is a dual boot machine with Ubuntu. The bluetooth feature does work in Ubuntu.
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Aug 28, 2015
What I do know is that before I upgraded to Windows 10, there was always a box under (what is now) the heading "This PC". If I connected anything to the computer via a USB cable the computer would automatically recognize it and I would be able to transfer files.
Basically, I have a USB cable that I am using to connect my Samsung Galaxy S4 to my computer, an Acer Aspire. When I plug them into each other nothing happens. There is no pop-up window on my computer that even registers that the device is connected. I've tried multiple times to click the "This PC" button to see if the phone is connected, but it actually seems to be reading other devices around me and asking if I want to connect to them.
I would have used Cortana to ask, but unfortunately I'm having a serious problem with the fact that every single little thing I want to do from the desktop (you know, all the cool new apps or whatnot) requires me to sign into my microsoft account. Unfortunately for me, I created my account so long ago that the verification email they send your forgotten password to I have actually been locked out of because I don't know the password for that, and cannot have the security code sent to my phone since they have a very old number.
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Oct 6, 2015
System Information: Asus Notebook UX303L, Windows 10, Microsoft Arc Touch Mouse Surface Edition. I just upgraded to Windows 10 (from windows 8.1) on a 2 month old laptop. On previous version there were NO problems with bluetooth. The problems started immediately after upgrade.
When the upgrade finished Windows 10 remembered all of my previous Bluetooth pairs. My bluetooth mouse (Microsoft Arc Touch Mouse Surface Edition) worked before the installation but after my system reboot the cursor no longer showed movement. The batteries are new. The mouse is acting exactly like it does when it is properly connected (lights flash, makes scrolling sounds, etc). When I checked the Bluetooth device screen it still showed as paired. I rebooted. No change. So I unpaired the device. When I unpaired the device it flashed for a second as a possible device to pair with and then was no longer on the list. Other possible devices to pair with appear and disappear from the list without cause. (Ex. sees a scanner for a few seconds then no longer has a scanner. Sometimes its up for a few minutes at most but the list is constantly flickering.) So I rebooted. Then it did not see the mouse at all. I did this for several days. Sometimes when I would turn on my laptop it would flicker, sometimes it would not.
After about 3 days with no explanation it suddenly showed up and did not flicker. I connected the mouse and it worked for about 2 days. On the 3rd day I tried again, and the cursor would no longer respond even though the mouse was acting exactly the same. I rebooted. No change. I unpaired the device and it never showed up on the list. It's flickered a few times but when I click on it to pair it pops up with an error basically saying "cannot pair. Please check and see if the device is still set to connect to bluetooth." That is only on the rare occasion that it actually shows up on the list long enough to hit pair (maybe 2 times out of 50 attempts or more.)
It is a Microsoft mouse by all means it should work on Microsoft drivers.
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Dec 19, 2015
i have acer aspire 4750G with intel core i5. when i upgraded to windows 10, it didn't trace bluetooth device in device manager.
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Oct 9, 2015
bluetooth option not showing... device manager says 'device working properly'...actually i want to share my wifi via bluetooth... currently doing it via usb using PdaNet ... but my cord is not long enough to the location i desire.
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Sep 19, 2015
Is it possible to create a clickable shortcut to toggle Bluetooth on/off? I can never seem to remember the WinKey mantras and have to look them up every time.
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Nov 28, 2015
I just recently purchase a newish laptop recently off eBay. Its a HP ProBook 6470b, it didn't came with a hard drive so I pulled the SSD out of my old Dell 1545 which has windows 10 preinstalled. Long story short when I listen to music over Bluetooth to my stereo, the sound become very choppy and distorted. Specially if I do some typing, extreme processing or moving the trackpad it becomes really bad. If I don't type, move my mouse or have it idle on the music player its fine (most of the time).
I should mention at this present moment I don't have a hard disk caddy since I didn't come with one and I'm waiting it to arrive from Malaysia (so I'm just curious if that could be a culprit). I have tried different Bluetooth speakers and the same problem persists. I have tried my macbook, android tablet, surface and phone with the same reciever and it play musics without any problem whatsoever. I have tried updating, uninstalling and installing drivers and hasn't made that many difference (although disabling the Microsoft UE LE Eliminator useful somewhat). The driver is a broadcomm 20702 Bluetooth 4.0 adapter.
I have disable any enhancement in the sound settings and gone to devices and printer and disable any unnecessary services that is used by my bluetooth receiver but the problem is still present.
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Mar 5, 2016
I have Dell Studio 1558, when I upgraded windows from 7 to 10, bluetooth have stopped working. It disappeared from Device Manager and i cant install it back.
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