The DVD drive worked fine prior to installing Win 10 - now the computer doesn't recognize it. Win 10 apparently thinks it is a removable drive. The CD-DVD drive is recognized in BIOS.
How do I diagnose the problem?
I was moving video files (AVI) from an external backup drive (WD Element) to another external backup drive (Seagate expansion) after having moved another video file from my laptop (Acer) to that Seagate external drive. The night before I had moved some video files from the WD to the Seagate with no problem but using a different laptop (Sony). These video files are all rather large and I can tell that the space is still being allocated on the Seagate because while the folder cannot be seen the space that was there is still being used by the Seagate because I am missing over 100GB which would be about the size of that now missing folder.
What happened was there was a message that the Seagate drive could not be recognized while the files were in the process of being moved to that drive from the WD. This is after I had already moved a video file of about 26GB with no problem into that now missing folder. When I saw the message I attempted several times to move files to that Seagate drive but I could not so I unplugged the Seagate drive from that laptop (Acer) then reinserted it into the usb port. I got a repair message that said it needed to be repaired because some files were corrupted and that no data would be lost but the drive would be unavailable during the repairs so I checked ok. It took only about 30 seconds and it said the repairs were completed and the drive was available but I noticed that the folder that I was moving the video files to was not gone.
As I stated there are more than 100GB of files in that folder some are video and others are audio recordings that were created by using the myrecording (audio and video) features of the Acer laptop and they are very important so I need to figure out if they can be retrieved from that Seagate drive. I have not copied anything else onto that Seagate drive but I have plugged it into the Acer computer to ensure it is being recognized. Both the external drives WD and Seagate are plug and play that are powered from the usb -- they have no power adapters.
I installed Windows 10 as an upgrade to Windows 8. My Dell laptop does not see the DVD drive. I had no success getting the drive to work in Windows 8 and (maybe of course) it doesnt see it now. This seems to be a common problem I have tried numerous fixes but have not had success. What is the latest and greatest solution?
View 9 RepliesIt really isn't my day. I recently upgraded to Windows 10 from Windows 7 and previously my DVD/CD Drive was working perfectly. Now, nowhere on my PC, and I mean nowhere, is my DVD/CD drive recognised as existing. There is no DVD drive showing in Device Manager or in Settings>Devices.
I have taken the side panel off my PC and all cables are properly plugged in.
I have not tampered with the BIOS at all.
I have recently upgraded to Windows 10 and alll is working well except for the CD/DVD drive does not automatically recognise a CD when its inserted. With previous Windows 7 when I put a music CD in drive wiith itunes open then itunes would ask if i wanted to import CD.
The CD/DVD is recognised in Device Manager and says that it is working properly. the only way I can get the CD to be recognised after inserting the CD is by going to the Device Manager and double clicking the CD/DVD line to open 'properties'. At that point itunes asks me if i want to import.
The drive is a Samsung SH-223L.
Autoplay is ON
My dvd player drive isn't listed and when you try and play a dvd the player spins but doesn't play anything since upgrading to windows 10. I have checked in device manager and it says device is working properly. I have also done the upgrade driver and it says I have the latest driver.
View 2 RepliesI have downloaded Win10 onto my laptop. The DVD is: UltraNote Series: 8x SATA DVD-R/RW/Dual Layer (+ 24x CD-RW)
I thought that everything was fine after I had re loaded Norton which had disappeared. All other icons and programmes were intact. I then attempted to load another program via a disc but found that win 10 doesn't know that the drive exists.
I am using my PC with win 7 to type this info.
I have a SATA-1 TSSTcorp TS-H653 (not sure whether it is an F, G, H etc.) CD/DVD writable drive in an Inspirion 537s. I recently upgraded to Windows 10 Pro from Windows 7 Ultimate, but the drive is not recognized by the OS. However, the drive does show up in BIOS. I have searched and cannot find a driver for this drive.
View 9 RepliesI just 'upgraded' to Windows 10 yesterday from 7. Windows 7 has a generic photo upload program that activated when I hooked the camera up. Windows 10 does not recognize my camera in G drive.
Is there a generic program available to upload photos? Samsung support says they do not support Windows 10.
Previous Win 7 did recognise apple equipment so that I could download photos to the desktop but although I tunes syncs with my phone and pad, win 10 will not show them in explorer. How can I download pics without using the cloud?
View 1 RepliesI just upgraded to Windows 10 as I planned to use the weekend to sort out any issues I might encounter during the upgrade. Well boy did I ever. My Seagate 3TB drive decided it no longer wanted to be recognized by Windows anymore. It shows up as a failed/deactivated drive in Disk Management as seen here: [URL] It also shows up in Speccy as a physical drive. I currently have 2TB of data on there (including an OS image I did just before the upgrade as an extra prep step), so reformatting the volume is not an option until I get the data off.
View 9 RepliesWhen I start itunes a box comes up that says "An ipod has been detected but it could not be identified properly..." and then goes on to give instructions what to do. I have followed those instructions. I have also been to an Apple store and my ipod is up-to-date as is my itunes software.
The ipod will note be recognized. Further, all podcasts contained on the ipod that I have already listened to now have a symbol against them and cannot be replayed. I use my ipod all the time and am extremely annoyed that to date no solution that works has been provided.
Another problem with Windows 10 is with already purchased "Big Fish" games. The games appear so big that I cannot see the bottom of the screen to be able to play properly. I wish I had never upgraded to Windows 10.
I got a 128GB Flash Drive which I proceeded to install a portable, bootable Fedora install on. Of course, naturally, since Fedora is light weight, I had all sorts of other room left over. However, when I plug the USB drive back into the main Desktop, it no longer asks me what I want to do with the USB drive, even with AutoPlay stuff disabled. It's as if the USB Drive doesn't exist.
However, I checked quickly on one of my laptops that has never seen the drive and the AutoPlay on that device immediately popped in. When I selected "view files and folders", voila, I could see the Flash Drive with a folder for the Fedora install and plenty of other open space.How can I force my computer to see this Flash Drive all over again? it's doing the same thing with the storage on my fiance's iPhone. since I can't see her phone anymore when I plug it in (even iTunes doesn't see it).
Error message says module not installed. After upgrading i was supposed to receive KB3051704 update to correct this problem. Is that what's wrong or something else. I need to be able to use the dvd drive. I never received the update.
View 1 RepliesI just upgraded from windows 7 64bit to Windows 10 and it will not recognise CD Drive there is nothing wrong with the CD Drive as I rolled back to Windows 7 again for a short while and it worked perfectly...
View 2 RepliesMy PC has three hard drives. A Samsung solid state drive (840 series) that has windows and all games / programs on it, and two older Samsung HDD's (HD753LJ, about 7 years old) that I use to store videos, photos, music etc. It had been working fine in this configuration with Windows 7 for years.
I recently upgraded to windows 10 (in place upgrade, not a clean install) which worked OK except one of the two HDD's was not found by Windows 10. After a couple of turn off / turn back on cycles it found it and was OK for a little while. However it stopped finding it again and now hasn't worked for a few weeks.
If I boot into BIOS it lists all three hard drives as boot options, but only two come up in disk manager / device manager / my computer within Windows 10. Is this a Windows 10 problem or is the hard drive dying? (The timing would be very coincidental if it's not a windows problem).
So as of recently I am running Windows 10 on my pc. I however noticed one thing: I have an SSD and an HDD installed.
I installed the OS on my SSD ofcourse. Now it seems that Windows 10 recognizes my SSD as a regular drive, and not as an SSD. Due to this, I am unable to install SSD drivers. I use the Samsung Evo 850 SSD.
Yesterday, Friday 7, 2015 I upgraded by computer to the Windows 10 operating system from Windows 7. Since then, however, my CD/DVD drive is not detected and/or recognized.
The icon on my device manager has a icon of Media with a ? mark on it and when I click on it blank.
I have looked under Device Manager for the CD/DVD drive, and there's nothing there.
When I changed my pc case I didn't bother to hook up my optical drive because I didn't really use it. today i went to hook it up and it works fine but it wont show up in file explorer. it only shows my c drive. is there a reason for this? my drive is ASUS 24X DVD Burner ...
View 1 RepliesYesterday I inserted a CD to install driver for my new headset. The CD-R open, close normally and I also heard the CD spinning. But not thing happened in my laptop at all. I checked This PC: no CD drive (before upgraded to win 10, I had installed win 8.1 and the CD dive was drive F). In Device Manager, there's no CD/DVD ROM section, even i had checked Show hidden device in View tab.I tryed every methods found online, but not fixed. Here's the details:
1. Try ALL METHODS in this link: [FIX] Optical Drives (CD/DVD) Icon Not Showing in My Computer Window - AskVG
-> nothing
2. Try to uninstall Channel 0 and 1 under IDE ATA/ATAPI Controller. But as you can see in the picture above: there are no Channels under IDE...Controller. Tryed to uninstall Intel(R) 8 Series...Controller and rebooted, nothing happen
3. Try to update drivers using IOBit Drivers Booster PRO but all drivers are up-to-date.
I started up my laptop a while ago to play some music while I do work but when I plugged in my headphones there was no music. The music plays on the speakers but headphones nothing.... I have tried many headphones on my laptop and none worked but they do work on my iPod. I am using Asus Zen Book pro UX501, windows 10 64 bit....
View 2 RepliesI plugged in my USB drive and I get notification USB device not recognized. In This PC it shows but it looks like this:When I right click to try and format it, nothing happens. I also tried renaming the drive letter, nothing. I tried many USB fix tools, such as, USB drive defender, Flobo, mUSB Fixer, USB Refresh, USBFix 2016, and most of them didn't even see the device in the list. It's SanDisk Cruzer 16GB.
View 3 RepliesI've recently upgraded to Windows 10 and I'm facing a problem: in the startup one of the HDD is not recognized.. I have to push the reset button and when Windows starts again then the HDD is recognized as normal and everyting goes OK.
But I'm getting tired of this routine.. everytime I need to use the computer I have to make the startup twice.
For more details.. I have Windows installed on a SSD HDD, then I have a SATA HDD and a third IDE HDD which is the one with the recognition problem.. I don't understand why the IDE HDD is not recognized in the first startup...
When I plug a USB3 flash drive into either USB3 port the message is Windows does not recognize it.
If I plug the same drive into another computer USB3 port everything is fine.
If I partially plug the drive in so that it only hits the USB2 contacts it works fine.
If I plug it into a USB2 port it works fine.
The drivers are installed. I uninstalled them and let it reinstall - same thing.
Just upgraded from Windows 7 to windows 10 --all working well except continually get message " USB DEVICE NOT RECOGNIZED ,the last USB device you connected to this computer malfunctioned and windows does not recognize it "I have gone into Device manager and see the yellow icon next to "unknown usb device (device descriptor request failed ) I have tried deleting it, disabling it , updating the drivers and still get this stupid error message. Which USB caused the problem . No usb presently connected. I will not update other 2 computers to 10 if I cannot get this resolved. Was not a problem with Windows 7
View 5 RepliesAccording to my computer, Windows7 is activated and is a genuine product. But when I attempt to download W10, it does not recognize the 25 digit Product Key. I don't know what to do.
View 8 Replies