Drivers/Hardware :: CD / DVD Burner Will Not Work In AHCI Mode
Oct 28, 2015
I recently upgraded to Windows 10 and an SSD. I know you are supposed to run in AHCI for an SSD, and did a full Windows 10 install after enabling this setting in BIOS. Now my CD/DVD burner will spin up, but will not read disc's in Windows.
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Jan 30, 2016
I have Windows 10 Pro installed on an SSD in AHCI mode.
I would like to add a RAID 1 array to this system for storage but I understand some registry tweaks must be made before I can change my BIOS from AHCI to RAID mode or I'll end up hosing Windows.
I've read that the edits for older Windows at [URL] do not apply to Windows 10. know the registry edits that work for Windows 10?
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Feb 10, 2016
When I tried to play a disc in the dvd player nothing happened, so I checked in Device Manager and the dvd had a yellow triangle on it, so I uninstalled it then restarted the computer. There was no change so I checked the error report and found this:
"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"
I opened regedit and went to {4D36E965-E325-11CE-BFC1-08002BE10318}, there was a lower listed but not an upper. I restarted the computer but the DVD still is not working.
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Aug 7, 2015
My cd burner is not working after installing windows 10
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Sep 7, 2015
Product Name: HP Pavilion p2-1110 PC
Operating System: Microsoft Windows 10 (64-bit)
My Super Multi DVD Burner will only play CDs, now that I upgraded to windows 10. Every time I insert a DVD I get the Windows DVD player, which says "To play something, insert a DVD", & above the controls it says, "Error: Video could not be decoded", Yet it will play any CD I insert.
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Jan 4, 2016
My CD/DVD burner disappeared from the File Explorer, Device Manager, and Computer management two days ago. Today I found it in the device manager by looking under "hidden devices". Following instructions from the Microsoft site I uninstalled the driver and restarted the computer as instructed but this failed and now the device doesn't show under the Device Manager-DVD/CD-ROM devices. I have googled all over to find a driver for it. {Lite-on iHAS324-09A} . Even Lite-on wants me to buy a program to detect and update my drivers and if Lite-on has the drivers on site I sure can't find any. I expect that I could likely buy a new CD/DVD burner just as cheap. I downloaded a couple but have yet to see the CD/DVD burner listed. I am dual booted and it did show In Linux Mint and I could look at a CD's contents. I have spent hours on this and now am completely lost as to what to do next.
Lite-on iHAS324-09 A bought in 2009
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Aug 20, 2015
I can't seem to get into the system after changing to AHCI in the BIOS. I have an SSD and I know that it will run really well in AHCI mode in Win 10?.
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Nov 19, 2015
when I installed windows 7 Pro 64 bit on a new build, a few years ago, I had to install some specific drivers during the Windows 7 installation to ensure drives used AHCI mode. Do I still need to do anything during windows 10 clean install to new SSD drive in order to achieve this (I did not see anything in the clean install tutorial ) or is this all now taken care of in Windows 10?
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Jan 28, 2016
Have latest Preview edition, but this has never worked as far as I can tell. I can't get Snap mode to work on my Surface Pro 2 with Windows 10...
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Jul 29, 2015
Came across my first major problem. When I try to go into sleep mode (either through the Start menu or pressing the power button), the hard drive light blinks for a second then the screen goes black. BUT... my power light stays on (should be blinking) and pressing it again, the mouse button... nor any key press on the keyboard will wake it up. I had to hard shutdown (holding the power key down for like 5 seconds) for the light go off and had to keep rebooting from scratch.
That's a major pain since waking up out of sleep mode is normally much faster and convenient. To make things worse.... it seems like 10 takes longer to boot up from scratch than 8.1 did. I've yet to see if SHUTDOWN works properly or not. Not a happy camper on the sleep mode issue. It worked under 8.1 just fine.
EDIT: Shutdown goes through a longer process, but ends the same as sleep does...... The power light stays on.
I'm using an HP Envy w/ i7-4510u CPU / 8GB RAM / 4GB Nvidia GTX 850M / 1TB drive
EDIT#2: Now SLEEP and SHUTDOWN appear to be working properly and Windows 10's boot up times are as fast or faster than 8.1 now. It's like a car and trying to clear out the lines of bad fuel before it runs right. Just some weird hiccups.
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Jan 25, 2016
OK, 2 days before I upgraded to Windows10 my DVD was working. I know because I was burning disc's. After I upgraded, I now only have 1 DVD drive instead of the 2 I had before. I went into my BIOS and it only see's the one drive.
I've never heard of an operating system that could cause the BIOS to 'not see' a drive. Is that possible? I put a new SATA cable on and that made no difference. Or is it just a coincidence that my mobo no longer see's it? I really don't want to uninstall 10 just to find out, it takes to long to put it on.
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Feb 8, 2016
When I changed my pc case I didn't bother to hook up my optical drive because I didn't really use it. today i went to hook it up and it works fine but it wont show up in file explorer. it only shows my c drive. is there a reason for this? my drive is ASUS 24X DVD Burner ...
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Feb 8, 2015
I have installed the windows 10 upgrade but I cannot find anything about installing windows xp mode. Also I am wondering if you can install drivers in xp mode?
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Oct 3, 2015
I have a laptop with an intel AC 7265 wireless adapter built in. With the normal Windows 10 driver, AP mode works - which I need to run Connectify.
I upgraded to the latest Intel driver as I was having other issues (Wireless would just disconnect and give me a 1609 address) but the new driver apparently doesn't support AP mode (hosted network support = no).
How I can get AP mode supported again?
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Jul 31, 2015
I just bought a HP Stream x360 yesterday and upgraded it to Windows 10, the issue is that the touchscreen will no longer work. It worked with 8.1 but not with 10. I have checked with Windows Update and installed all of the updates. I have also checked with the HP driver support to see if any needed to be installed and it said none (if I did it right).
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Feb 10, 2016
So last time I Disabled the head phones in the Sound>Playback device list and after that I couldn't see them on this list anymore (Even when checking Show Disabled Devices) I already tried Updating the Driver in Device Manager>Sound,Video and Game controllers>(HeadPhones)>Properties>Driver and it still didn't work , I also tried Re-Installing them from computer and Restarting the Computer and nothing worked. I don't have any panel jack Disable front detection option in Realtek HD Audio Manager
I'm on Toshiba Laptop, Windows 10 and using Logitech G930 HeadSet. No hedphones nor microphone are enabled , and i can not change it.
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Aug 23, 2015
A few days ago I updated my HP Envy laptop from Windows 8 to Windows 10. I used to be able to close the lid and the computer would enter sleep mode, and come out of it when I opened the lid. After updating, it now goes into hibernation mode when I close the lid. In the Sleep and Power Settings, the only options available for me to choose for when I close the laptop lid are "Do Nothing," "Hibernate," and "Shut Down."
Following recommendations for similar issues, I updated the driver for my display adapter. Unfortunately, this hasn't changed anything. I've noticed, however, that in the Device Manager, the symbol next to the Intel(R) HD Graphics Family has a little exclamation point in a yellow triangle. Under the display adapter Device status it reads "Windows has stopped this device because it has reported problems. (Code 43)"
In addition to finding no mention of sleep mode anywhere on my computer, I'm now unable to change the screen brightness by any means.
I read somewhere that I can allow sleep mode by changing something related to the BIOS? This sounds complicated.
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Jul 29, 2015
I have a generic Microsoft 200 keyboard and I'm running into two issues:
1) My keyboard goes into sleep mode every 5 seconds. I can tell because the Num Lock light goes off and comes back on when I hit any key.
2) If I long press a key, it seems to go into "sticky" mode and keeps pressing until I press it back again. This is especially troublesome when playing video games.
- I've checked power saving modes, all seems ok at default.
- I've checked and Sticky Keys is disabled as well as any user accessibility option.
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Nov 11, 2015
I had this issue with my PC in January and went to all the trouble of a rebuild and a new motherboard. That was with Windows 8.1. However I now have this issue in Windows 10, it suddenly started a month ago. I am not moving the mouse or pressing any buttons. There is a 2-3 minutes gap and the system comes out from 'sleep' mode.
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Jan 6, 2016
I have a MadCatz Rat9 wireless mouse and in windows 10 when I go to sleep mode the wireless mouse does not charge. I had windows 7 ul before and the mouse charged fine in sleep mode. In device manager I checked the mouse drivers and in power management allow the computer to turn off this device to save power is greyed out. Allow this device to wake the computer has a checkmark. why windows 7 charged ok in sleep mode and windows 10 will not.
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Dec 2, 2015
So at first, I was trying to resolve an issue with my BD-ROM drive described here: XPS 8700 - BD-ROM (HL-DT-ST DVDRW/BDROM CH20N) Not Recognized Windows 10 - Disk Drives (HDD, CD/DVD, Blu-ray) Forum - Disk Drives - Dell Community
However, when attempting to try different things, I am now in a position where I can no longer boot to Windows 10. More specifically, when I turn on my computer, I get an error saying no bootable drives found and it just lists my SATA 1, 2, 3, etc. drives with an option to restart or go to BIOS setup. In other words, I don't even see Windows anymore existing.
My basic computer specs:
Dell XPS 8700 SE
Intel Core i7-4700
Windows 10 with 1511 update
2TB hdd with 32GB mSATA SSD cache drive
16GB RAM
BD-ROM
I need to get Windows working again, and hopefully, get back my data. Here's what I did to cause the problems:
1) I went to Dell UEFI BIOS setup, and changed the SATA mode from "RAID" to "AHCI". Saved and exited BIOS.
2) After rebooting, Windows failed to load, had a consistent blue screen with the sad smiley face with error "IO1_INITIALIZATION_FAILED", automatic repair also failed.
3) I tried reverting back to "RAID" in SATA mode in BIOS, but it failed to change anything. Windows still wouldn't boot
4) I then entered into the special BIOS menu showing devices which listed my mSATA cache drive and hard drive and RAID settings. Since it showed that the cache drive was "Disabled", I thought I could fix my issues by re-creating the RAID array.
5) I tried to delete the current RAID setup shown in that BIOS menu, then chose the option to recreate the RAID0 array by selecting the option to create a "Striped Disk Array".
6) Once I did the above, Windows itself disappeared, and trying to undo the RAID0 option did not fix anything
So now I am no longer seeing Windows, not sure if my data on the hard drive still exists, and my cache drive (obviously) is not working.
doing a clean reinstall and losing all my previous data in Windows?
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Jul 30, 2015
I recently upgraded from windows 7 to windows 10. My mouse worked fine in windows 7, but it does not work in windows 10. Without my mouse to work with, I am lost on the computer.
Information from the Control Panel (System) is as follows:
HP pavilion dv5 notebooselectk PC , windows 10 Home , 64-bit operating system .
The mouse that I have is a Rocketfish Nano Laptop Optical Mouse.
Information from the Control Panel (Harware and Sound) (Devises and Printers) shows an icon
of the RF Nano Laptop Optical Mouse.
When I select the icon , there is information at the bottom of the page that reads:
RF Nano Laptop Optical Mouse Status: Driver error
Model: Rf Nano Laptop Optic...
Category: Mouse
Status: Needs troubleshooting
More info from the Control Panel (Hardware and Sound) (Devises and Printers) is taken from the Mouse link.
The (Hardware tab) in the Mouse link shows two different types of mouse.
One is a Pluralinput Mouse 0.8.2.0 and the other is a Synaptics P/S2 Port Touch Pad.
The Pluralinput information reads:
Manufacturer : Pluralinput
Location : on RF Nano Laptop Optical Mouse
Devise status : This devise cannot start (Code 10)
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Sep 22, 2015
I was trying to add a printer and I had the message that the printer spooler don't work! I tried 3 different ways manually via command prompt and via windows devices system and force start automatically but nothing. it cant start. Some messages i got trying to fix it it was there are no resources for this operation!
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Nov 15, 2015
I have an Acer Aspire V17 Nitro laptop (i7, 16 Gb RAM) which I am using with an external monitor (through the built-in HDMI port).
I recently purchased a USB to HDMI converter so that I could have a second external monitor. This was advertised as being applicable for Windows 7 and 8.1 systems so I figured it should work for Windows 10 also.
Unfortunately when I installed the software, the system crashed. Eventually I managed to restore it to an earlier point so I managed to get the system back to normal. However I cannot seem to be able to find any way of getting this device to work on my laptop. I tried allowing Windows to find the best driver, and even tried a third-party driver that I found on the internet but to no avail.
When I contacted the supplier he said that he had written to his own supplier about this but got no reply, so he offered me half of what I had paid for it as a refund. I accepted this but would really like to be able to use the device.
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Dec 10, 2015
I've read that if I install an older driver it should work. But I seem unable to even get an older driver to install.
I'm on Windows 10 Pro.
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Dec 30, 2015
When starting up my laptop this morning, my wireless mouse didn't work. I replaced the battery, still didn't work. Tried on another computer, the mouse did work. I went to look in device manager, the mouse wasn't detected by the laptop. I tried to connect my external harddrive, it got power but also wasn't detected by my laptop. Everything worked fine yesterday.
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