Drivers/Hardware :: Can't Access DVD Drive After Upgrading
Oct 20, 2015
My DVD drive worked fine in Win7, and still works fine if I boot from it, but since upgrading to Win10 I can't access any disk in it. File Explorer "sees" my G drive, but when I want to look at a disk it tells me to insert a disk. Device manager told me that my drive was a virtual clone drive, so I removed it and deleted the driver, and now I don't see any optical drives. I can't find the model number of the LG drive, so I can't download a suitable driver.
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Aug 7, 2015
I cannot find the DVD R/W drive on my desktop. I cannot play CDs nor DVDs.
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Feb 10, 2016
My old Windows XP Desktop stopped running 2 weeks ago, with a No OS Found error. Since then I've taken the hard drive out and connected it to my new Windows 10 desktop with a USB 2.0 to SATA Adapter. It does not show up in "My Computer", but is detected in Computer Management.
The drive's an old Western Digital WD2000 one, and started clicking (for a few seconds) as soon as I attached it to the PC w/the USB Adapter. The clicking stopped after that.
It shows up as "Disk 1, Unknown, with the amount of data on it (186.31 GB [out of 200]), and is Unallocated. I've already tried numerous utility and Data Recovery programs, such as Recuva, MiniTool Partition Wizard, EaseUS Data/Partition Recovery. No luck with these.
They were either not detected, or didn't find anything. MiniTool Partition Wizard said it's a "Bad Disk" I
Partition Find and Mount is still conducting a scan which has been going for the past 7 hours (35%).
BTW - I really can't leave the hard drive on for the night to conduct a long scan. It's been overheating, and I already have a large fan next to it to cool it down. It's not safe to leave this on for an extended period of time.
Only to find out I bought a USB 3.0 Adapter instead of a 2.0 my old XP supported when It still ran.
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Apr 1, 2016
When trying to access photos, I can't after upgrading to windows 10. How do I access my pictures?
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Oct 6, 2015
I recently updated my pc to windows 10 and ever since I can't access BIOS because I have no chance to (?) I try pressing F2 and DEL multiple time when starting up but it goes straight to the Windows start up. On Win7 it showed a screen which had some information on it and said "Press F2 to enter BIOS" or something like that and only then it would go to the Windows start up.Maybe I need to re-install BIOS?
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Aug 17, 2015
My son upgraded to Win 10 and was very pleased with the result - all seemed ok. After about 24 hours he was unable to access secure (HTTPS) websites e.g facebook & twitter. Got a timeout and SSL message.
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Tried rebooting, clearing DNS with ipconfig, switch off firewall, add facebook to firewall whitelist , reboot router etc. no joy.
Sites and accounts worked ok from another computer on the same network.
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Suspect it was something to do with certificates but gave up after half an hour - too complicated.
Gave up and now back on Win 7 (surprised how quick and easy this was).
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Aug 14, 2015
My friends have problem after she upgrading to windows 10 from windows 8.1. Driver still enable but every time connect using wifi always have limited access and can't connect internet. She is also have try other wifi connection and all have limited access. There is also system batch error before, but now doesn't show again.
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Nov 6, 2015
I just got this laptop (Dell Vostro 3558 i3), a few days ago i upgraded to windows 10 using the media creation tool. After the upgrade, the touch pad works but I cannot scroll. I have tried uninstalling the drivers and reinstalling them. When I upgraded there was nothing listed that went along the lines of synaptics in the control panel (uninstall).
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Jul 28, 2015
So, I currently have Windows 7 installed in a standard HDD and I bought an SSD a while ago with intentions of reinstalling windows on it. With the Windows 10 update coming in tomorrow, I was wondering if I could install the Windows 10 update on the SSD. Even if it's just installing it on the current HDD I have and then doing a clean install on an SSD. Point is, I want to know if there is any way I can have Windows 10 running on my SSD after tomorrow.
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Nov 14, 2015
I have 2 hard drives in my pc. The first one is 80GB and the second one is 1TB. I have windows 7 on the 80GB drive. I want to upgrade to Windows 10 but at the same time I want it to be on the 1TB hard drive instead. Therefore I'd like for there to be no Windows software on the 80GB drive and Windows 10 on the 1TB drive.
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Aug 11, 2015
Is there some files/directory/ backup / etc that I could remove from Win 7 after having upgraded to Win 10?
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Aug 4, 2015
Almost all of the data I care about is on my other internal drives. Should I bother backing up my other drives, or does upgrading them leave them alone?
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Jun 28, 2015
When upgrading from Windows 7 to Windows 10, am I able to choose what drive I would like Windows 10 installed to if I have multiple drives? I want to put an ssd in for the operating system when I upgrade and would I be able to just tell Windows 10 to install to the ssd?
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Jun 25, 2015
I have a laptop and a desktop with a 120 gig ssd and a 64 gig SSD respectively. Both computers have conventional hard drives as drive D. I have two 250 gig SSD's on the way. What is the best strategy for moving to the new SSD's and preforming the clean install of Windows 10. The desktop is running Windows 10 insider preview 130 and the laptop is on Windows 8.1.
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Aug 7, 2015
Upgraded to windows 10 pro via the media creation tool...its activated and going pretty well..so now i want to format my hard drive and clean install it...how can i do this safely? and will it be deactivated if i do a format?
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Sep 27, 2015
I can see that this seems to be a common problem on here! I have a Lacie cloudbox NAS drive. On WIn7 pro it worked just fine. Windows say the drive in the network group and I could access it like a normal folder.
After I did the Win10 upgrade and it initially worked fine. For other reasons I had to do a fresh install of WIn10 and wipe the hard drive and start from scratch. Ever since then I've not been able to access my NAS drive.
For privacy reasons, during the installation, I turned off many of the sharing and 'open' features of Win10 and always log in with a local account.
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Nov 8, 2015
my Windows 10 Enterprise PC cannot access to my company's network storage at 10.63.0.250. In the previous edition like windows 7 or 8, I can access easily by enter 10.63.0.250 in the Address box in File Explorer or in Run windows (Window button + R). However, I have got trouble since I upgraded to Window 10. The notification is "The network path was not found", although I can ping to this and another PC can access the network storage in File Explorer.
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Sep 9, 2015
When I was running Windows 7, my system had a small solid state C drive that did not have enough space for windows 10 upgrade. I got a larger 2TB regular hard disk and used the manufacturer's software to clone the old Windows-7 SSD C drive to the new 2TB and then upgraded to Windows 10.
Now under windows 10, when go into defrag, the C Drive shows as a Solid State drive and of course windows does not want to optimize it.
The new drive definitely is not SSD. I assume somehow that setting was cloned from the old disk.
Is there either a way to change the C drive to a regular "hard disk drive" or force windows to defrag what it thinks is a SSD?
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Jan 14, 2016
Problem: When I click on my H: drive or try to access it from the command line, it gives me an access denied error. However, all of the applications that I have installed on that drive run without issue. So, there is some access there. (See attached images. The first shows the hard drive state in diskmanager and in windows explorer. The second image shows the minecrafter launcher profile (that it is stored in H: and the application running, proving that there is some access.
System: Home built PC: (C:) 240GB SSD for OS, (E:) 1TB HDD for file storage and backup, (H:) 1TB HDD for large applications and video editing files. All drives are Simple, Basic, and none have encryption. All use the SATA connectors.
Process: I had Windows 7 Home 64 bit with, among many other things, Comodo Internet Security, Virtualbox, ImageDisk.
During the upgrade process, I noticed that Windows 10, during the upgrade, ran the file system check and fix "problems" on the H: drive.
(Side note) Having forgotten to uninstall Comodo before the upgrade, I did not have network after the upgrade. The fix was non-trivial as I had to use a second computer to download the unofficial comodo uninstaller. Reboot. Uninstall the network devices. Reboot. And once Windows 10 was up and running, it reinstalled the network devices and the network was available.
Still, whether before or after the Comodo uninstall and reinstall, the uninstall of ImageDisk, or the uninstall of the Virtualbox network device, I have no access to the H: drive.
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Apr 14, 2016
I was moving video files (AVI) from an external backup drive (WD Element) to another external backup drive (Seagate expansion) after having moved another video file from my laptop (Acer) to that Seagate external drive. The night before I had moved some video files from the WD to the Seagate with no problem but using a different laptop (Sony). These video files are all rather large and I can tell that the space is still being allocated on the Seagate because while the folder cannot be seen the space that was there is still being used by the Seagate because I am missing over 100GB which would be about the size of that now missing folder.
What happened was there was a message that the Seagate drive could not be recognized while the files were in the process of being moved to that drive from the WD. This is after I had already moved a video file of about 26GB with no problem into that now missing folder. When I saw the message I attempted several times to move files to that Seagate drive but I could not so I unplugged the Seagate drive from that laptop (Acer) then reinserted it into the usb port. I got a repair message that said it needed to be repaired because some files were corrupted and that no data would be lost but the drive would be unavailable during the repairs so I checked ok. It took only about 30 seconds and it said the repairs were completed and the drive was available but I noticed that the folder that I was moving the video files to was not gone.
As I stated there are more than 100GB of files in that folder some are video and others are audio recordings that were created by using the myrecording (audio and video) features of the Acer laptop and they are very important so I need to figure out if they can be retrieved from that Seagate drive. I have not copied anything else onto that Seagate drive but I have plugged it into the Acer computer to ensure it is being recognized. Both the external drives WD and Seagate are plug and play that are powered from the usb -- they have no power adapters.
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Jan 9, 2016
Pen Drive and external hard drive keep getting errors! So I select to fix the problem scandrive recommended scan and repair. But there's never anything wrong with them it reports! And it takes ages to scan it takes 10-15 minutes for 32GB pen drive. Windows 7 Pro done it in a flash! Anything I can do about it.
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Oct 24, 2015
I have just set up a mirror drive(software RAID1) and want to change the drive letter. I am getting a message "The parameter is incorrect". I am wondering if I am stuck with the one assigned when the mirror drive was set up.
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Oct 8, 2015
So I had some hidden files (media) on another drive, I reformatted windows and now the hidden files wont open. Are they lost for good or is there some way I may unlock them to open!
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Aug 9, 2015
On my desktop (AKA S4, currently running Win8.1 x64 pro) I have shared out four of the hard drives with full permissions. I have 5 PCs in my network and all can access the four drives. My sister is visiting and currently accessing my network via cat5 wire. On her PC (running Win 10 x64 pro) if I view the network in Windows Explorer I can see my desktop (S4). When I double-click on S4 I'm prompted to enter network credentials. "Enter your credentials to connect to: S4" I entered my logon S4 ID and password but it tells me that the user name or password is incorrect. What the heck should I be entering? All computers are part of the same work group (WORKGROUP) and all computers are wired connected. All computers can access the internet.
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Nov 28, 2015
I started getting this message last night. Every single hard drive in my pc, except the local one, refuses to allow me to open it showing a message of: " Access is Denied " !
I tried to change the security permissions but yet it doesn't work. Also, I tried to recover the system and I lost many files but the problem still !!
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Sep 1, 2015
Two days ago I got home from work and turned on my computer, which is a little over a year old and has never had any problems before. It wouldn't boot up. It said something about the ivp4 or ivp6 or something along those lines. Whatever. Anyway, I restarted a few times and eventually went into BIOS and didn't see my SSD listed anywhere... Only the ivp4, ivp6, dvd rom, and my HDD. Ok. So I reconfigured my settings, put the HDD first in the boot sequence, and restarted....
And then it said there was no boot drive. So I went into BIOS (originally I couldn't get into that... I had to put a Windows 7 boot disk into the dvd rom to even have that option) and there is no SSD and no HDD. Now when I restart it without the boot disk in the dvdrom it says, "Restart and select proper boot device". Too bad I can't. I wish I could. I unplugged the SSD and HDD and put them into a really old PC I have... It didn't recognize them. BUT... Then I took the HDD out of the really old PC and plugged it into the newer one... And it wasn't recognized there even though it's good on the other one.
Also, when I plugged in two external HDDs, they were both visible. I couldn't boot up with them, of course, but they were there in BIOS. My PC still powers on perfectly fine. I've taken the CMOS out to reset any misremembered settings there. I've set BIOS to default, played with settings, gone back to default, etc. I've configured my SATA to Raid, AHCI, and IDE. All serial ATA ports read as empty, even though they're not. I've plugged my SSD into different ports, used different cables, etc.
The only thing different about anything is that a few days prior to this, I took a plunge of curiosity and upgraded to Windows 10. I usually wait at least a year before upgrading OS's to give time for all bugs to work their way out, but for some reason I didn't this time. One lovely day my computer randomly wouldn't read my SSD. Then it stopped reading my HDD. It wouldn't read a good HDD from another computer but the other computer wouldn't read either the SSD or the HDD from the first computer. It would read external HDDs but not boot from them.
It'd make sense if my SSD and HDD just died for no reason and were bad (but why would one die and then the other a few minutes later?) but if that's the case, why won't my PC read the old HDD from another PC that I know works? Likewise, it'd make sense if my newer PC just wasn't reading any drives and they were actually both fine, but then why would it read external HDD's and why wouldn't the SSD and HDD show up on my old PC? (It's old AF... Maybe that's why?)
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