Drivers/Hardware :: Can't Connect Phone To Bluetooth
Aug 1, 2015
So I have a Lenovo Z480 and just installed Windows 10 on it. I used to have Win7 earlier and i'm still using the same drivers. I tried Connecting my Samsung Galaxy S4 to it via Bluetooth and It woudnt even detect it. It detects other laptops around it though.
My phone also doesn't seem to detect the laptop but detects others.
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[code]...
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BTHMS_BTHLE9&d0f185d&0&0
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Device BTHMS_BTHLE9&d0f185d&0&0 requires further installation.
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I would have used Cortana to ask, but unfortunately I'm having a serious problem with the fact that every single little thing I want to do from the desktop (you know, all the cool new apps or whatnot) requires me to sign into my microsoft account. Unfortunately for me, I created my account so long ago that the verification email they send your forgotten password to I have actually been locked out of because I don't know the password for that, and cannot have the security code sent to my phone since they have a very old number.
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System Information: Asus Notebook UX303L, Windows 10, Microsoft Arc Touch Mouse Surface Edition. I just upgraded to Windows 10 (from windows 8.1) on a 2 month old laptop. On previous version there were NO problems with bluetooth. The problems started immediately after upgrade.
When the upgrade finished Windows 10 remembered all of my previous Bluetooth pairs. My bluetooth mouse (Microsoft Arc Touch Mouse Surface Edition) worked before the installation but after my system reboot the cursor no longer showed movement. The batteries are new. The mouse is acting exactly like it does when it is properly connected (lights flash, makes scrolling sounds, etc). When I checked the Bluetooth device screen it still showed as paired. I rebooted. No change. So I unpaired the device. When I unpaired the device it flashed for a second as a possible device to pair with and then was no longer on the list. Other possible devices to pair with appear and disappear from the list without cause. (Ex. sees a scanner for a few seconds then no longer has a scanner. Sometimes its up for a few minutes at most but the list is constantly flickering.) So I rebooted. Then it did not see the mouse at all. I did this for several days. Sometimes when I would turn on my laptop it would flicker, sometimes it would not.
After about 3 days with no explanation it suddenly showed up and did not flicker. I connected the mouse and it worked for about 2 days. On the 3rd day I tried again, and the cursor would no longer respond even though the mouse was acting exactly the same. I rebooted. No change. I unpaired the device and it never showed up on the list. It's flickered a few times but when I click on it to pair it pops up with an error basically saying "cannot pair. Please check and see if the device is still set to connect to bluetooth." That is only on the rare occasion that it actually shows up on the list long enough to hit pair (maybe 2 times out of 50 attempts or more.)
It is a Microsoft mouse by all means it should work on Microsoft drivers.
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