Drivers/Hardware :: Cannot Click On Icons In Start Menu Or Some Windows Apps

Oct 24, 2015

my mouse works in every way except inside the start menu. I've also noticed that I can't click on anything after I hit Ctrl + Alt + Del, I had to use the keyboard to open the task manager earlier, but when I got the task manager open, it worked fine. Also, the start menu icons recognize that I am mousing over them - the borders highlight, the mouseover dialog pops up if relevant, but clicking on anything doesn't work.

I am using the Etekcity Scroll Alpha gaming mouse. It's a wired USB mouse.

I ran some commands in the command prompt earlier - "sfc /scannow", something ending in "/restorehealth", and an extremely long PowerShell command. I wish I could be more specific but I can't find the commands again.

I tried looking for updated drivers, everything appears to be up to date. I also ran across a suggestion to update the chipset software, but I can't find anything at all released for Windows 10 and when I ran their utility to find the driver for you, it seemed to confirm that.

I upgraded from Windows 10 a few days ago and until I woke up this morning and woke up my PC from Sleep mode, the start menu worked perfectly. I tried restarting the PC after running the commands I mentioned earlier, problem persisted.

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