Drivers/Hardware :: DPC Latency Causing Sound Cracking Whilst Gaming
Nov 24, 2015
I've built a new PC (i5 6600k, GTX 970, 16 GB DDR4 RAM) that's cost me a lot of money only for it to have to have loads of sound cracking whilst gaming.
I've already had someone else on another forum have a go at fixing this but they couldn't get to the root of the problem. They believed the problem was something to do with my storage subsystem.
Anyway, I've done the usual recommendations. Updated Bios, disabled my network drivers, uninstalled realtek audio and disabling CPU states and all thing related in bios.
Here is the CPU.etl file: [URL]
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Feb 10, 2016
i ran latencymon and did a trace, but am unsure how to procede
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Sep 16, 2015
I've been having an issue with my sound were it starts stuttering after some time for no reason. I've downloaded LatencyMon and it showed me that wdf01000.sys goes over 50ms after a couple of hours while ACPI.sys can go higher than 1ms. They both got high DPC with wdf driver going off the scale.
So obviously the culprit is wdf01000 driver. I wanted to know if there is a way to found out which program or hardware uses this driver? Using trial and error method i've found out that it is probably a software program called LCDHost which displays temperatures, weather, loads and other settings on my g19s keyboard LCD screen but its kinda hard to believe that it would cause this issue.
Also i couldn't find out what ACPI.sys does besides being related to power management or bios. I've got a warning number 15 in my windows event log saying that BIOS is trying to access EC embedded controller and an error 56 related to "Application Popup" which mentions ACPI. I don't think that ACPI.sys is causing any issues but it is the second highest latency culprit.
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Aug 3, 2015
At first everything seemed fine. Everything was working, I only needed to upgrade the VGA driver. I have a xonar D1 card with uni-xonar which worked immediately.
Than when I listened to music I noticed clicking and stuttering which got really horrible after while.
Talked about it on hydrogenaudio: Clicking, stuttering after upgrade to Windows 10 - Hydrogenaudio Forums
I clean installed VGA, updated the LAN driver, re-installed xonar. Things improved but they still suck. Clicking is still a regular occurrence.
I checked latency when LAN and the soundcard was disabled but latency still sucked:
Since I was using the very same hardware for years without these issues and I have doubts that several hardware or their drivers suddenly started misbehaving I'm guessing it might be an issue in win10 itself.
I attached the latest measurements. (screenshots and report) The worst values still belong to the same as the first time: VGA, soundcard, LAN, USB, ntoskernel
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Oct 29, 2015
I loved playing Solitaire in Win 7 but having an unusual problem playing the Solitaire app in Win 10. After about 15 minutes, the computer just shuts down. No warning, no error messages, no BSOD, nothing.
I can guarantee you it is not just a coincidence. My computer could be running for days without any problem but as soon as I start playing Solitaire this happens.
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Aug 3, 2015
I got mine with everything installed. So if I uninstall and reinstall Realtek, I might mess this up more. I don't even know what version I have and I can't understand the terms used in the instructions.
Should I just wait for a system update form Microsoft. Or do I really have to uninstall my audio software?
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Jan 19, 2016
I tried Windows 10 and found that Guild Wars 2 had such bad lag that it was unplayable. I had a ping of 1360 as one point when it had been in the 60-80 range previously. Internet web pages took painfully long to load. I have an excellent ISP and have never had complaints about internet access before. In searching forums I read that Window 10 has issues with data packet loss, excessive lag, etc. I went back to Windows 7 and this fixed the lag issue with Guild Wars 2 and Web Pages load instantly again, so I know Windows 10 was causing the problem. Windows 10 is safe for online gaming yet?
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Jan 13, 2016
Specs OS: Windows 10 Pro
GPU: EVGA GeForce GTX 980 Ti
CPU: Intel Core i7-3820 Sandy Bridge-E Quad-Core 3.6GHz
MOBO: ASRock X79 Extreme 6
RAM: Mushkin 8GB DDR3 1600
Display: ASUS PB287Q
Sound: Creative Sound Blaster Zx with DT 770 PRO 350OHM
My problem I believe is Windows 10, I've googled like no other but I can't seem to fix the issue. I set my PC up for easy wipes, because of this I did clean installs of 10 then to 7 and then back to 10. Windows 7 did not give me this issue.So onto the issue: I get weird popping sounds in my headset and what I can only describe as momentary episodes of extremely rapid stuttering, there is FPS drops that I can see sometimes, not sure if it's the stutter or par to the issue. Sometimes I can open up a game like League or Warframe and not have any issues. Sometimes the issue will pop up mid-game, late-game, or simply just randomly. I can be watching youtube at my desktop and it will start. Sometimes it starts with Windows.Just to be clear, the sound issue is on W10, I didn't have this issue on 7. I am nearly 100% sure it's not the headphones as they sound absolutely glorious in 7 and sometimes with 10 (when the issue isn't happening).Some issues that I don't really think are related but I've noticed since the upgrades:
- On W7 I had some start-up issues, happened 2 or 3 times, didn't stick long enough with 7 to find out.
- In some games, the resolution is messed up in that I've got a box that my mouse cannot pass that is smaller than my resolution (resolution is set to 4k). I can see the entire game, but my mouse can only go so far. This is fixed by restarting the program (sometimes).
- Watching Twitch in full screen drops FPS.
- Something that makes me wonder if W10 hates 4k resolution is that VERY often programs like TeamSpeak and Steam don't stick to where I place them.
They'll be reset in random locations throughout my desktop.I think it has something to do with Creative. I've heard a lot of talk about how great their tech is and how poor their software is.
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Sep 15, 2015
I did a clean install of Windows 10 and, because of problems with installation,I disconnected all unnecessary DVD drives and expansion cards etc. I decided to reconnect my DVD drives today to two spare ports on the mobo but, when I started the computer I got a black screen with two strange symbols before Windows attempted to start. The computer just hangs on the black screen. I tried disconnecting the drives in turn, different SATA cables and even starting in safe mode but the result is the same - black screen with strange symbols immediately after POST.
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Jul 31, 2015
Testing the xbox game DVR records great but for some reason does not record sound. Also will not work if a game is in full screen mode only works in windowed mode.
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Jan 23, 2016
During this week I encountered a serious problem with my Laptop. While playing games it freezes and the sound starts to stutter. The only way out is to shut down the PC with the power button. This happens randomly, therefore I can play 20 mins. and I'm fine, or even up to a few hours without any problems, but it could happen anytime and this is really frustrating when playing online games .
My setup is a Clevo-PM15SM with theses specifications:
====================================
CPU: i7-4710MQ @ 2.50GHz (hyperthreaded to 8 cores)
GPU: Nvidia GeForce 880M
RAM: 8GB
OS: Clean install of Windows 10 (2 weeks old)
Task Manager and the Strg-Alt-Del Screen do not work.
Drivers are up-to date.
I can confirm it's not a heat issue my PC rarely tops the 50-60 C mark.
The RAM, CPU and GPU are all fine.
I have no clue what's going on. However I took a look at the Event Viewer and discovered that milliseconds before the crash the driver called EnhancedStorage-EhStorTcgDrv crashes. This happens before every crash without exception.
DESKTOP-BVVK4NB-23_01_2016_160301_33.zip
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Aug 23, 2015
i got a H97 gaming 3 gigabyte MB and i get a sound (like a robot) on windows 10 after a few minutes of gaming or watching a movie , if i switch my headset (HS40 raptor) to another USB it works fine for a few minutes then the sound becomes weird again.
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Feb 10, 2016
In my right speaker, I have a slight distortion when i hear high-pitched sounds. I checked on my headphones and I dont hear it. I updated my Realtek audio drivers a few times. It improved the first time. I still have a subtle issue and I'm not sure what to do.
I switched the inputs on my speakers and I still seem to be getting it on the right speaker. it might be the speaker, but since it improved with the driver update.
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Jul 30, 2015
I have a PC with Asus P9X79 Deluxe motherboard. It has Intel chipset and Intel BIOS RAID (RSTe) and 6 SATA ports connected to it. The chipset IDE controller lists in Linux as:
Intel Corporation C600/X79 series chipset SATA RAID Controller (rev 06),
and the PCI ID is:
0104: 8086:2826 (rev 06).
My RAID configuration is 2xOCZ-VERTEX4 256GB SSD's in RAID0, as boot drive (C: drive), and 2 (quite old) WDC WD2500KS 250GB disks in RAID0 for extra storage (games, movies etc) (J: drive).
So yesterday I decided to upgrade my Windows 7 Ultimate to Windows 10 Pro. All seemingly went well during the upgrade process, and the system booted fine, and most stuff seemed to work as it should. But after a while when I accessed files on the J: drive I started experiencing random (temporary) freezes.
Then after a while it got more serious and the whole system froze, I had to hit the reset button.
So I rebooted and looked in the event log, I get see tons of errors there saying that the disk has a bad sector.
Then I try using the J-drive again, by viewing some videos there, and it works fine, but after a while there are some freezes and then I see in the event log, that the drive was reset. After this it works again for a while but then another of those resets comes, and freezes everything for a short while (like 30 seconds).
But when I try to copy some large files off the J-drive, another reset comes, and then the event log starts showing a lot of the error messages from before, with "the disk has an bad sector". (I will post screenshots of these errors after I reboot back into Windows).
After this I can't access the J-drive at all, and Windows gives me error messages when I try to.
So, I figure that I might have just got unlucky and the old WDC drive actually developed read errors, although it's strange that it happens exactly when I install Windows 10 (these drives are something like 7 years old).
Well I can't copy the contents off the disk from Windows since it keeps failing as described above, so I boot into Ubuntu Linux from a USB stick, so I can use ntfsclone to image the J-drive to another disk. I start it running expecting that I'll start seeing read errors, but to my surprise there are NONE. It also copies all files off the J-drive without any problems from inside Linux!
So it was after all not the old drive that had failed, but instead Windows 10/Intel had failed me in a big way.
I trawled the web for updated Intel chipset drivers and installed those from the Asus site, but it made no difference at all. I couldn't find any other Intel drivers and when I searched for the RST drivers on Intel's own site, I could only find ones for Windows XP upto Windows 8.1, but none for Windows 10.
For now I'm left with a PC that I can't use, because I can't go back to Windows 7 and Windows 10 is not working with my RAID arrays. I got some spare 2TB disks, and I'm right now copying all the data from the old J-drive (the RAID1 about 500GB) over to this, hopefully I can then work in Win 10, but I am VERY concerned because the same RAID and drivers are used for my master boot drive with the two OCZ SSD's.
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Dec 23, 2015
The Conexant HD Audio Sound Driver was replace by High Definition Audio Device after i update to Windows 10 Home Version 1511 from 1011
Now if i want to plug my earphones to the left side of the computer where the audio jack socket is located the sound does not transfer to my earphones except i will change the default sound device from speakers to headphones.
How can i set it to automatically when i plugin my headphones/earphones/external speaker automatically transfer the sound to this device without changing the settings?
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Oct 16, 2015
I just bought this sound card and installed drivers for Windows 10. (and a crapton of bloatware with UI of Win XP media player...)
Everything works well except one thing: when I change the sound (or mute) I don't see Windows 10 volume bar. I mean these:
The sound itself changes, but there is no indicator. Is there a way to fix that?
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Jan 26, 2015
I just installed the most recent windows 10 tech preview last night; but my sound blaster pci express sound card did not get installed correctly or something because i am getting no sound at all. I roll everything back to the old setup.
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Aug 29, 2015
Upgraded old laptop (HP Pavilion dv2225) to WinX and everything works except for sound. Device Manger (Win key+ X) shows no missing drivers for sound. Used to play AoK under Win 7.
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Oct 10, 2015
I have reported it (and others) on the Nvidia forums. Doesn't seem to happen for light gaming for 5 minutes or so (and of course won't happen after playing solitaire) but after heavy gaming (Battlefield Hardline, the free Star Wars beta) for 30 minutes or so, after exiting most of the start menu is often blank. Takes a reboot to get it back.
I do not believe it's corruption issues on my OS or hardware issues. Things I've done:
1) SFC/scannow no issues
2) Ran this "Get-appxpackage -all *shellexperience* -packagetype bundle |% {add-appxpackage -register -disabledevelopmentmode ($_.installlocation + "appxmetadataappxbundlemanifest.xml")} to reregister icons.
3) Did a rebuild of the icon cache
4) Did extensive memory tests - all passed.
5) Turned off "game mode" in Antivirus
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Oct 27, 2015
I am getting this error message along with the driver crash after 1-2 months after upgrading to WIN10 from WIN8.1. It happens quite often few weeks ago it stopped now it started happening again. In event viewer there's a Dislpay Warning: Display driver igfx stopped responding and has successfully recovered. Event ID: 4101. Another thing I want to point out is that it says Windows 8(R) when my OS is running Windows 10? Why is that?
My Graphic driver is up to date. I tried uninstalling it then installing it back again but still happens. I also used DDU. So far contacted Microsoft Intel HP no solutions. Apparently INTEL are trying to fix this issue when already 2 new updates came out for the IRIS production driver and guess what didn't solve the issue. I put the TDR-Delay registry key still no luck.
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Oct 12, 2015
Is there any way to Uninstall Xbox app & Live Gaming from Win10? When I try to install/run game 'Halo2' on Win10 its refuses saying there is already a Live Gaming account running (Halo2 uses Live Gaming itself). I suspect the Xbox app (which also uses Live Gaming) is to blame for this. As I don't use or need the Xbox app can it be removed?
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Nov 16, 2015
My OS crashed each time I play games like FIfa 15 or CS GO. Had the issue when I was on win 8 and has now persisted in windows 10 as well. So first the the output from graphics card disappears afer 4-5 mins of usage and then PC freezes with some looping noise from the speakers.
Configuration:
i3 third gen 4GB Ram(2Gb Kingsong + 2Gb simtronics)Nvedia GTX 430Seagate 1TB
DESKTOP-KVLBQ1F-16-11-2015_233932_96.zipDESKTOP-KVLBQ1F-16-11-2015_233932_96.zip
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Sep 3, 2015
I am unable to watch a movie or look at youtube videos when i am gaming at the same time. The symptom is that the video laggs but the audio is fine sometimes. its like its dropping frames but when i highlight chrome that i use the problem goes away. what could cause this. The problem started right after i installed windows 10.
I am using mpc-hc to watch movies and i am using chrome to watch youtube. I have tried internet explorer but the problem is still there.
Using windows 10, gtx 970 and 16 gigs of ram so my hardware can handle it.
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Nov 5, 2015
Trying to record KSP with the screen recorder, but it will only record for exactly 10 seconds then say 'There's nothing to record. Play some more and try again.' I have tried it windowed and then on a couple other games, same thing. Graphics driver is up to date.MVI 4064 -
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Dec 30, 2015
Sound comes through perfectly fine on my laptop's built-in speakers. However, when plugging my headphones into the 3.5mm headset jack, there is no sound whatsoever. The system recognizes that my headset is plugged in. In fact, the microphone on my headset functions perfectly when plugged in, but the headphones themselves are outputting no sound.
I tested the headphones on other computers and devices, and they work. In Device Manager, the device is listed as "Realtek High Definition Audio". However, the only sound device listed in Control Panel is "DTS Audio Control Panel".
I've tried uninstalling the audio device from Device Manager, and then reinstalling the driver from Realtek's website. However, this is met with the exact same results... no sound through the headphones, and "DTS Audio Manager" is installed in the Control Panel instead of Realtek HD Audio Manager.
If I navigate to Control Panel -> Sound -> Playback, "Headphones" is not listed as a device. Instead, Speakers/Headphones is listen as the sole device. Also, I ran DirectX Diagnostic Tool, and it returned absolutely no errors.
Model: HP ZBook 17 G2
OS: Windows 10 Pro 64-bit
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Jan 19, 2016
There used to be a sound option in my taskbar like everyone remembers, but I had recently installed X-Split and that is the last time I remember seeing it there. I have been on the forums and Google looking for answers but everything I find tells me to go to the settings and hit enable all. This was already checked off but even trying to select individual tasks it's not there.
Need to restore the option, volume is stuck at 37% and can't change it so I've had to use my neighbor's DJ equipment just to watch netflix at something I can hear.I went one setting down to Turn system icons on/off and sound is greyed out can't adjust that.
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