Drivers/Hardware :: DVD / CD Drive Not Recognizing Media On New Dell Laptop
Dec 5, 2015
Dell Inspiron 5000 series, brand new
Originally the DVD drive would not show at all in File Explorer, despite Device Manager recognising, drivers up to date, etc. Dell diagnostics reported various feedback ranging from perfectly ok (SupportAssist, on-line smart diagnostic quick test) to failing some tests (on-line optical drive tests) and requiring attention (sadly, the attention it suggested I use was a 'fix' tool on the Microsoft website that would not run on Windows 10 operating platform so I have not been able to persue further)
Things improved a little after downloading and installing all of the urgent and recommended Dell updates, plus installing all of the Windows updates. Now the laptop shows the drive in File Explorer, and occasionally media is recognised and even played. For example, inserting an audio CD into the drive immediately after booting up will run autoplay and the tracks are displayed as expected in File Explorer.
However, subsequent CDs (or any other media) are not recognised. The drive 'acts' like it should (led goes on, whirring sound made, etc) but nothing happens. File Explorer displays whatever the previous media contents were.
So for example, if I insert an audio CD with 10 tracks immediately after booting, the CD will autoplay and the 10 tracks will display in File Explorer. Everything seems fine. If I then eject this CD, and put in an audio CD with 5 tracks, File Explorer will continue to display the 10 tracks from the first CD. The new CD wont autoplay. Its basically not recognised.
This is quite frustrating because it means I have to reboot every time I want to change media.
I have once again run into a problem with W10, and it's getting very frustrating with all these errors and malfunctions that W10 has. The problem is that when I plug a USB-device in my computer, no sound is being played to signal that the USB-device has been recognized, and that really seems to be the case. I can't even use my mouse.
I believe the problem started after the latest update for Windows 10 which took place about one day ago. Otherwise what could cause this kind of error.
I have been also wondering if it is possible to downgrade my laptop back to Windows 8. Windows 10 is clearly a very unstable OS released in a hurry and I have encountered the most bizarre problems with it, including Sony Vegas Pro 13 not launching any more.
My laptop suddenly crashed and now it says "Boot media missing" when I restarted. After that, it always takes me to "Preparing Automatic Repair" and then the 'Troubleshoot' menu.
In the 'Troubleshoot' menu, it has two options: 'Reset this PC' and 'Advanced options'.
When I choose "Reset this PC", it asks me whether to keep my files or remove everything. I've tried both and it displays an error. When I choose to keep my files, it says that drive is locked and tells me to unlock the drive and try again. When I choose to remove everything, it says that there is a problem resetting the PC.
And then I've moved to "Advanced options". The options are: System Restore, System Image Recovery, Startup Repair, Command Prompt, UEFI Firmware Settings, and Go back to previous build. I've tried all of these and it all returned an error. When I chose UEFI Settings, it restarted to BIOS/UEFI setting. And my BIOS/UEFI can't detect my hard drive. DISKPART from Command Prompt can't detect it either.
My project is due in 3 days and I've got all my files in there. Is there a way to fix this? Or to recover my files?
My laptop suddenly crashed and now it says "Boot media missing" when I restarted. After that, it always takes me to "Preparing Automatic Repair" and then the 'Troubleshoot' menu.
In the 'Troubleshoot' menu, it has two options: 'Reset this PC' and 'Advanced options'.
When I choose "Reset this PC", it asks me whether to keep my files or remove everything. I've tried both and it displays an error. When I choose to keep my files, it says that drive is locked and tells me to unlock the drive and try again. When I choose to remove everything, it says that there is a problem resetting the PC.
And then I've moved to "Advanced options". The options are: System Restore, System Image Recovery, Startup Repair, Command Prompt, UEFI Firmware Settings, and Go back to previous build. I've tried all of these and it all returned an error. When I chose UEFI Settings, it restarted to BIOS setting. And my BIOS can't detect my hard drive. DISKPART from Command Prompt can't detect it either.
while working on my laptop, it suddenly goes off, and I cant get it to switch back on, so I take the battery out and after few seconds I try to switch it back on, no go, then
after a minute or so, the computer suddenly springs back to life, saying its doing a windows update,i had no notification of a windows update, so I cant understand whats going on here, and best of all , this is the second time this has happened
How can I boot my Dell Studio 1749 Laptop from either a USB or External HP CD/DVD drive in order to bypass a disabled internal CD/DVD (with stuck disk)? And how do I create the USB Boot Drive?
The F12 boot options freeze up trying to boot my repair disk in external dvd.
I went to Dell and saw that my laptop is compatible with Windows 10. It's a Dell Inspiron 3737. I thought I fixed my issue when I disabled "fast startup" in power settings. It occurs to me that some of my problems were fixed (excessive battery draining).
If I shut the lid and leave it, the next day the laptop won't turn on. I have to hold the power button down until I see the power LED flash and then I can press the button again to turn on the laptop.
When I press the physical eject button on my laptops DVD drive Windows 10 completely locks up. Tray doesn't open either. Frozen cursor, ctrl alt del does nothing. I have to force a shutdown by holding the power button down. Going to My PC, right clicking the drive and selecting eject does work though. ASUS K65DE running Windows 10 Enterprise, clean install several months ago. Almost never use the optical drive so only just noticed this recently. Other than this Windows runs normally and the drive is usable. Device manager shows nothing out of the ordinary. Worked fine in Windows 8.1. Stock Windows supplied drivers used on all hardware.
I have a Dell laptop with Windows 10 on it. When it goes into sleep mode, if I swipe the touch pad within a few seconds it will come out of sleep mode. However if I'm not at the computer so that it is in sleep mode for a while, then when I swipe the touch to pad wake it up sometimes it will wake up but sometimes it won't. If it won't wake up then I have to use the power switch to shut it off and reboot it.
I'm thinking about getting a new Dell XPS laptop. It comes installed with Windows 10. I would rather use Windows 7. My question can I format the the new Dell laptop and install a new copy of Windows 7. Or are there too many driver specific components on a new XPS that need Windows 10 to function properly.
URL... and now its been stuck on a screen that says "Installing Windows" at the top with a percentage and circle in the middle and a note at the bottom that it's installing features and drivers. However, it has been doing this for two full days now. It comes back up at 64%, goes to 100%, restarts, then goes through the same thing. I have a Dell laptop and no error messages come up at any time.
When I select "Camera" I get a white box, with one word printed in the upper left hand corner,"Camera". This appears for two seconds and then I am back to my desktop picture.
Yesterday I updated my OS from Windows 7 to Windows 10. All seems to be working swimmingly apart from the sound, which doesn't work at all. I checked the drivers and it says that they've been updated yesterday along with the OS change. Oh, I use Dell Vostro V131 laptop.
I have Dell 15-3521 and it was working perfectly with no issues like this, now as the new update of Windows 10 is automatically installed, now after upgrading to Windows 10 whenever i shutdown my laptop it automatically turns itself ON. It is happening after upgrading to Windows 10. Whenever i shut it down it turn it self on after some time. Their is no task in Task Management which could turn it ON.
I have a Dell M3800 and a work colleague has a Lenovo something, both pretty new. We have both upgraded to Win 10 and have no internet access. We can see our wifi devices in device manager, but no wifi shows up. Direct wired connections also don't work.
I have win 10 on 2 pcs and an old laptop, all with no issues.
I recently updated my DELL L502X to Windows 10 from Windows 7. All drivers have been installed and Device Manager shows no problem. However I'm seeing a weird issue. I'm using an external monitor (ASUS) through HDMI. I'm setting the display to show on external monitor only. In Windows 7, everything works fine. After the Windows boot logo disappears, laptop screen turns off and external monitor turns on. In Windows 10, however, there is an issue.
After boot logo disappears, external monitor turns on, and laptop screen turns off - but not completely. There is no content anymore but the back light is still on. If I switch the display mode to Duplicate or Extend (just to turn on the laptop screen) and switch back to Second Monitor Only, the laptop screen can turn off completely.
Both monitors are shown as Generic PnP Monitors in Device Manager. I don't know if this is a driver problem or something related to my laptop. The bottom line is in Windows 7 there is no such a problem.
I have dell Inspiron 3537 Laptop recently update in windows 10 before it was using windows 8.1 that time my laptop gesture touch pad was working when I scroll in our touch pad with 2 finger it was working but now is not working. My touch pad driver already installed and update.
Yesterday I upgraded from Windows 8,1 to Windows 10. I wanted to clean install so I booted from my USB drive (which has the Windows 10 image and worked before on my other PC) and it didn't work.
Something was corrupt with my registry on the C: drive so I formatted it. Now I can't boot obviously and I get odd error messages like bad_config_info or something like that. I can't even clean install on the damn drive, it gets stuck after copying files.
I really need my laptop ready over the weekend, because my current PC is garbage and also blue screens with Memory_Management. I'm not even bothering with that on a 6 yr old PC.
I recently bought a Dell XPS 8700 running Win 10. I still have my old computer, a Dell Inspiron 530 running Win XP Home 5.1.2600. I made a clone (i.e., a bootable drive) of the old Inspiron 530 hard drive on a Seagate Expansion portable drive with a USB interface. I want to plug the Seagate drive into my new XPS 8700 and boot from the Seagate drive, thus starting up and running Win XP and accessing all my old apps and files. When I am done, I want to restart the XPS 8700 and start up Win 10 as usual. My XPS 8700 with Win 10 is running just fine.
My purpose is simply to physically throw away my old computer and yet continue to use my old computer in a virtual sense by "hosting" the same functionality on my new computer. I realize I will need to restart my computer when moving from Win XP back to Win 10, and I realize I can't within one environment access files in the other environment. My immediate problem is I cannot get to a screen that lets me boot from my Seagate drive. (I might run into other problems after that.)
hard disk of a laptop with windows 10 used as external USB drive to another laptop and it workded but there are some problems that display is poor and shows windows is not activated but in my previous samsung laptop it was activated when i downloaded it freely from Microsoft. Other things are going smoothly till now.
First off: My drivers are up to date as from August 15, 2015 and it didn't solve anything.
The problem: My media buttons (the ones on my keyboard {picture below} of my Razer keyboard and my HP Spectre x360 Laptop) don't skip, pause or play a song in Spotify anymore. To explain more clearly I made a video about it on YouTube where I illustrate the issue.
I read about disabling Windows media player sharing network service in system configuration but as soon as I'm out of that window or close the system configuration window then the media buttons don't work (regardless of the fact that the Win Media play sharing netw. is on or off (after pressing apply). It's all illustrated in the video though, so if it's not clear what I mean check out the video.
I've just done a clean install of W10 on my Dell Inspiron 7537 laptop. I turned off the laptop last night when the battery was about half discharged.
I tried turning on the laptop today after it had been off 18 hours and it was completely dead - there was no response to the power on button and no charging light despite the charger outputting the correct voltage.
I read online about removing the battery so I did this. I removed the battery, pressed the power button for 60s then plugged in the power lead and hey presto the laptop started! I then put the battery back in and started W10 fine. The battery showed 56% charge so the battery wasn't flat.
I can only think there was a poor battery connection which prevented the laptop starting and removing and replacing the battery cured this.
I bought a new Lenovo G50 laptop a month ago. I updated from 8 to 10. Now, my VLC as well as my Windows Media player freeze. My Chrome and Edge also freeze with certain websites such as Facebook and news sites. Other sites are fine, such as this.
