Drivers/Hardware :: External Harddrive Crashes When Try To Access It?
Dec 17, 2015
I have a Toshiba 2TB Canvio USB 3.0 Desktop Hard Drive, it was working yesterday but I am now having problems with accessing it today. I connected it today and in my computer it shows up as Local Disk (G:), when I click onto it to try and access it file explorer crashes and only sorts itself out when the drive is unplugged. I tried uninstalling the driving and had no luck with it, can't access anything that involves the hard drive to format it either...
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Apr 1, 2016
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I have a Seagate FreeAgent GoFlex Desk 2TB USB 3.0 external hard drive that I use to store (majority) videos and documents. A few days ago it started giving me this error for every folder and file, and eventually just from trying to access the hard drive itself from This PC:
And this is what shows up in Device Manager:
In Disk Management, this is what shows up at first (first image) and then when I refresh Disk Management through Action > Refresh (second image):
As for specifications wise, I clean installed to Windows 10 Pro N x64 (a day after this error came up when I plugged in the hard drive, actually... Not sure what I was thinking at the time) with what I think are updated drivers for my hardware from the manufacturer's websites. Previously, it was a clean installation of Windows 10 Pro x64 after upgrading from Windows 8.1 Pro x64.
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This is what the hard drive shows on Speccy at a glance:
(Is the serial number and firmware version supposed to be the same on all hard drives? )
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Dec 22, 2015
My HP Pavilion all-in-one computer does not recognize my Seagate external hard drive after I installed Windows 10. Everything worked well with the Windows 8 but neither system will recognize the other once I upgraded to Windows 10.
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Dec 12, 2015
Early on in the Windows 10 update process, I was able to upgrade an HP Stream 7 and a Stream 11 to Windows 10. Both had the same 32GB RAM and nominal 32GB eMMC as the Stream 14 I am wrestling with. Both came to a point where they told me the device had insufficient space on its C: drive. In both instances I selected an external Micro SD drive, and off it went with the upgrade.
In this instance I cannot get past that point. I select the external drive (a 320GB external USB spinner) but it doesn't accept that or any other external device I offer it.
When I click "Refresh" it says that it needs 10GB on C: drive, and eventually says that the upgrade failed.
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I'm about to have to give up on this thing and just make the poor user run with W8.1 until further notice, how to get past this point.
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May 2, 2015
I'm running B10074 on my laptop , and I connected my external display to it as well as my external keyboard and mouse at my desk so I could sit there and do the setup etc without moving all of that out of the way. I had the laptop lid shut and off to the side while I was doing this. Then, I shut the laptop down, unplugged all the external peripherals, and turned it on again. It went through the windows boot sequence with the spinning circles, then black screen.
After 20 minutes of frustration, I realised that the laptop would show a login prompt only when I plug in the external monitor BEFORE i start it, and only if the laptop is closed while it is booting (when the lid is closed during boot, the Dell logo and spinning circles come up on the external display)
I further figured out that in Control Panel, it only displays the external display, its like the computer doesn't even recognise the internal display anymore. I dont know why that would be since when I first booted it up and installed drivers, I was using the internal display and everything was working fine.
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