Drivers/Hardware :: HDMI Audio No Longer Function Post Upgrade
Sep 19, 2015
Just this past day I upgraded my Dell XPS 15 from Windows 7 to Windows 10, and I noticed I'm now having the same issue as many recently-upgraded users, specifically that when connected to a TV via HDMI, audio does not switch over to my TV's speakers, however, it stays with my computer's speakers, and video works perfectly fine.
In the audio devices panel, the Digital Audio (HDMI) speakers are displayed, but are listed as "not plugged in", as displayed below.
My drivers are all updated, cables tested on multiple devices, I'm running a NVIDIA GeForce GT 540M, driver version 10.18.13.5362
I've seen this problem in other threads, tried multiple solutions, but to no avail, therefore would like a solution specific to my model/make.
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Jul 29, 2015
Per the title, I run my computer through my TV using an HDMI cable. Sound works brilliantly on Windows 8.1 but after upgrading to Windows 10, I'm left without audio, and in the sound settings it doesn't show HDMI as an available device.
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Aug 11, 2015
I currently have an Asus Vivopc desktop that I use as an htpc and it is connected directly to my LG LB5800 tv. The PC has onboard speakers which sound terrible and when I connect the tv via HDMI, the video works fine but no sound comes from the tv.
I still get sound from the PC but no matter what I can see, there is no option whatsoever to have the TV as a playback device. It isn't listed at all. I've reinstalled the intel and realtek drivers but that didn't work. I've opened up the playback devices, shown disabled devices and it didn't show up either.
With Windows 8 it worked flawlessly. With Windows 8.1 it would only work when I rebooted the computer with the TV on, otherwise the device would disappear as soon as it was turned off. With Windows 10, it just isn't there at all.
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Nov 16, 2015
Ever since I updated to Windows 10, I've been having this issue. On computer start up with the TV on and set to the computer source, it works fine. As soon as we switch the TV source or turn the TV off we lose the audio when we go back to the computer source. The Philips TV I use as my monitor disappears from the available sound sources, and I have a red x in the volume setting on the task bar.
Rebooting the computer is the only way I've found to bring the sound back. This is the exact same computer and TV I used with no issues for over a year before upgrading to Windows 10.
I have installed the latest realtek audio driver listed on this site. I have used the ACER care centre to look for updates, but it says there are none. I've also tried switch out from the realtek to the standard windows driver, but nothing has solved the problem.
I have an ACER XC-605 media PC.
Operating system : ,Microsoft Windows 10 Home 64-bit
Processor : ,Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Memory : ,6GB
Graphics device : ,Intel(R) HD Graphics 4400
Audio device 1 : ,Intel(R) Display Audio
Audio device 2 : ,Realtek High Definition Audio
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Dec 29, 2015
It worked fine in windows 7 but now when I choose "duplicate display" from the side menu popup the tv goes blank as if Ive unplugged the hdmi. All 3 of the remaining display options work including the extend display and tv only setting so its not a cable issue. Laptop model is XPS 17 L702X. Now when I used to do it in win 7 sometimes it wouldnt autodetect it so I would have to right click desktop, open invidia up and click rigorous display detect or something like that and then laptop screen would blink and make the beep noise like when hdmi cable got connected. Now in the invida panel it just simply wont allow mirroring, nothing happens when I right click on the display box that would normally show 1 and a smaller box would say 2. I dont get it but Id really like that feature back If its something simple I could do.
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Jan 13, 2016
I'm having a problem with the HDMI audio when switching inputs on my monitor. With my last OS i was able to switch between the HDMI inputs and both devices would have audio. Now, PC only has audio when the computer is started up, but when inputs are switched and switched back, i no longer have PC audio.
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Aug 18, 2015
Since the upgrade to Windows 10, my main monitor, a DVI-Dual Link monitor, has stopped working after posting. I Have 2 other monitors, one DisplayPort, one HDMI, both working. I can use my dvi monitor, if it is the only monitor plugged in, to use the BIOS, but after Windows Loads, the display goes black, and "No Signal" is displayed. Also, It is not the monitor because I could use the HDMI with the monitor for it to work, but to get the 144hz I need to use dvi-D
I have tried:
-Uninstalling all Video Drivers
-Uninstalling CCC
-Reinstalling CCC
-Refreshing Windows
Specs:
FX-6300
CM 212 EVO
Gigabyte GA-970-UD3P mobo
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Aug 17, 2015
Having upgraded to Windows 10 I am now unable to use my computer at all as when attempts to upload the desktop it continually fails to do so, the main desktop image is loaded but as it attempts to then add the icons it goes blank for a moment and then attempts the same procedure again. This occurs about every 2 to 3 seconds. On some occasions it displays the icons momentarily but often not at all. The mouse can be moved around the screen but I am unable to do anything further with it as the blue 'wait' circle is continually displayed.The odd thing howvever is that I left themChine running overnight in the hope that it would stabilise but when I returned to it Norton was requesting an upgrade whilst the problem persisted. This box was totally functional and i was able to proceed with it, which enabled the PC to then receive updates and reboot, with the same problem however. I am now forced to switch the machine off via the power button as I cannot shut down normally.
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Aug 19, 2015
After upgrade from W81 to W10, I have occasional Notepad, Thunderbird email, and PhotoPhilia crashes, no data saved. Occasionally the task does not crash but does disappear from the task bar (visible from Task Manager) though I can't get back into it.
I have not upgraded any of these products. I'd have assumed that Notepad, at least, would be current. I don't know how to find which build I am on.
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Jul 31, 2015
I just upgraded to Windows 10 as I planned to use the weekend to sort out any issues I might encounter during the upgrade. Well boy did I ever. My Seagate 3TB drive decided it no longer wanted to be recognized by Windows anymore. It shows up as a failed/deactivated drive in Disk Management as seen here: [URL] It also shows up in Speccy as a physical drive. I currently have 2TB of data on there (including an OS image I did just before the upgrade as an extra prep step), so reformatting the volume is not an option until I get the data off.
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Feb 23, 2016
Since the 19th when my computer installed the following updates
Cumulative Update for Windows 10 Version 1511 for x64-based Systems (KB3135173)
Update for Microsoft Visual C++ 2012 Update 4 Redistributable Package (KB3119142)
Security Update for Adobe Flash Player for Windows 10 Version 1511 for x64-based Systems (KB3135782)
it will no longer fully shut down. Having encountered this issue when I first upgraded to 10 I went to turn off hybrid sleep, and the option is currently disabled on the device. However, the only way to fully shut it down is to hold the power button till it shuts off.
Is there any way to fix this? I'd rather not have to unplug everything every time I shut it off just so the lights won't keep me awake.
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Oct 31, 2015
Today, I upgraded my Toshiba Laptop to Windows 10, it was previously windows 8 but the computer was windows 7 default. My sound was working fine until I installed Windows 10..I upgraded to Win10 and I played a youtube video and I hear choppy glitchy like sounds few once in a while.. How do I stop it from chopping out? My brother has the same computer as me and he upgraded, his doesn't make the choppy sound. I tried with his headphones in my computer, it still occurred. How do I stop it from chopping out?
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Aug 9, 2015
I'm running my audio via HDMI from my graphics card and it plays through the speakers built into my monitor.
When I first did the Win 10 update I had no audio whatsoever, and followed some suggestions on online forums that lead me to disable the Realtek High Definition Audio which I did and upon a reboot- my HDMI audio was working.
But then I had another weird issue. My PC is set to never sleep as I use it as a media server, but my screens turn off automatically after 10 minutes. What im finding is that when I wake up my monitors the audio stops. When I view playback devices I can't do any tests because "the device is already in use by another application"
(note: I have the checkbox for allowing an application to take exclusive control of a device un-checked).
So far there are only 2 ways to restore audio. 1) restart the PC. 2) go into device manager > Sound, video and game controllers > AMD High Definition Audio Device > Disable... wait a few moments > Enable.
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Oct 25, 2015
So my asus ranger vii m/b settings aren't stopping. The external samsung M3 portable HD from interfering .
So keep getting the error:
bootmnger not found error
CTRL-ALT-DELETE required
Needless to say samsung and asus aren't supporting...
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Sep 11, 2015
I just upgraded my htpc computer from win7 to win10 this morning. I have an Asus P7H55 motherboard with onboard Intel HD graphics H55 series. things were not perfect to start with.
Situation before the upgrade:
- if I was watching a moving in full screen on Netflix and went away forgetting to come back to the main web page, 9/10 when I would come back to the PC, the TV would somehow have forgotten it was connected and flash as it had lost its signal. I had to hard-reboot the computer, then the problem was fixed until next time. I never was able to figure out why it did that - overheating? incompatibility when going to idle / screensaver if in full screen? was it specific to the TV? I just went with it.
Situation after the upgrade:
Now, the TV just won't display the computer, period. I know something changed during the install of win10 - as the TV screen suddenly went dark then an error message "incompatible" started showing at the bottom of the screen.
What I tried so far:
- I went on Asus' website to try to download windows 10 drivers. Somehow they seem to have forgotten putting them on their website. The 8.1 ones dont work either.
- I tried downloading stuff from Intel (they provide the chipset and graph card) but so far haven't had much success
What I'd like to avoid:
- in some research, I found that some people had to connect using VGA instead of HDMI to fix this problem with their Sony Bravia TV. I'm not thrilled with this idea as the resolution and quality would degrade compared to HDMI.
- if at all possible I'd also like to avoid having to purchase a brand new graph card for this computer.
My setup:
motherboard: asus p7h55
tv: sony bravia
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Dec 11, 2015
I have 8 NAS drives on my network that is attached to my computer. Prior to upgrade to Windows 10 - from Windows 7 , I could go to file explorer and then search all the NAS drives for the info that I needed.
In Windows 10, I can see on the NAS drives under This PC but when I try to do a search, File Explorer will say working on it and it will never complete - it stops responding. Windows 10 is the latest version(november 2015).
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Sep 5, 2015
After upgrade to w10 the sound via the HDMI port went missing. On this machine you press a button to switch from PC Mode to Game Mode, which activates the HDMI port where the PVR is plugged in. When viewing a PVR program (TV show), the video is perfect but there is no sound. I have updated drivers, rolled back drivers, & tried everything I can think of.(besides the PVR audio).I have an HP Omni 27 1055 Desktop PC.
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Dec 25, 2015
Just got a new monitor today, Samsung S24D300HL which I have plugged into my Nvidia Geforce GTX 745 video card via HDMI.
Picture is great no problems there. However I have no sound at all. I've updated my graphics driver via Nvidia Experience program version 361.43 I've right clicked and went to Nvidia control panel audio tab and my monitor was listed there as audio under HDMI still no sound. I've restarted the computer a couple times. Checked Windows update. Switch to a different HDMI cord and still no sound. I've right clicked the speaker in the taskbar and went to playback and what I have is. Nvidia HDMI Output (Port 0) and Nvidia HDMI Output (Port 1) both say not plugged in. I'm confused about the Port 0 and Port 1 because there is only one HDMI spot on the back of the card.
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Nov 15, 2015
I have an Acer Aspire V17 Nitro laptop (i7, 16 Gb RAM) which I am using with an external monitor (through the built-in HDMI port).
I recently purchased a USB to HDMI converter so that I could have a second external monitor. This was advertised as being applicable for Windows 7 and 8.1 systems so I figured it should work for Windows 10 also.
Unfortunately when I installed the software, the system crashed. Eventually I managed to restore it to an earlier point so I managed to get the system back to normal. However I cannot seem to be able to find any way of getting this device to work on my laptop. I tried allowing Windows to find the best driver, and even tried a third-party driver that I found on the internet but to no avail.
When I contacted the supplier he said that he had written to his own supplier about this but got no reply, so he offered me half of what I had paid for it as a refund. I accepted this but would really like to be able to use the device.
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Aug 1, 2015
I have the BIOS setting to auto power on every day at a designated time. It has worked with a dual boot Win 7/8.1 system. However, since upgrading the Win 8.1 to Win 10 (dual boot Win 7/10) it no longer powers on at the designated time. Its still set up correctly in the BIOS.
This is apparently not the "fast boot" option that was in Win 8.1 as I can access the BIOS on power on (couldn't with the Win 8 fast boot).
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Dec 10, 2015
Windows 10 plays Mp3 Files just fine. Connect an HDMI cable to the video output port, and then windows 10 suddenly wont play those files. An error message pops us inside windows media player and Grove that this file type is not supported. Also no sound is played through the HDMI Cable to my TV, and no sound is played when i click the volume bar on the bottom right side.
I work for an integration company. We just installed a couple of conference rooms for a company in which we have an HDMI cable running from the table through the floor in the walls and to the TV. From there it breaks out into the Amplifier and plays audio in the room. Normally i bring my Mac book pro for testing but i purchased this Windows 10 computer as a test device. I did not have a second laptop with me to test this out.
However, With the computer and the HDMI cable i am getting video to the TV. When i enter my TV menu and arrow around the menu option my sound works on the built in speakers in the room. So i can confirm that the cabling is all correct. This is the identical setup that we always use. I have also plugged my Iphone into the cabling behind the TV and played music which worked perfectly fine.
The computer, as i mentioned, would play MP3 files perfectly fine, untill i plugged in the HDMI cable. Infact i can be playing and MP3 file and then plug in the hdmi cable and suddenly the computer stops playing the MP3 file and gives me the error that windows can not support this file type. Those same MP3's play on an SDCard in the TV when i access them directly from the tv. So those files are not bad. Also anything with audio fails to play anywhere (tv or locally on the laptop) when the HDMI is plugged in.
Also i have gone to the control panel and selected the Audio section and looked at the video card / audio output selections. When i have no HDMI cable selected the option for audio output changes to the internal sound card. (which is correct) and then i plug in the HDMI Cable and the audio switches to the HDMI output (which is correct)
the only two conclusions i can come up with are this particular computer has a bad video card. or windows 10 is not supporting audio output. I have never tested our setups with windows 10 before.
Last bit i'll include this is a brand new computer. Core i5 8Gb ram 1tb hard drive. its a toshiba.
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Aug 28, 2015
Why can Microsoft understand I don't want to use these POS Realtek drivers. I use to disable driver updates from Windows 10 by going into Device Installation settings and Never install drivers from Windows update but now since the last stupid update everytime the POS Realtek drives install automatically no matter how many times I roll back and remove them. I hate the Realtek drives because the audio is super loud and sounds terrible. I just want to use the Microsoft HD Audio Driver which sounds great and uses little resources but no Windows 10 decides that the POS Realtek driver is better.
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Aug 10, 2015
So I recently built my PC and had ordered Windows 8.1, but it said that it was upgradeable to Windows 10. So I started the computer up after completion, then installed windows. When I got to the desktop it asked me if I wanted to upgrade to Windows 10. I said no because I wanted to research and see if it was stable enough. So today I decided to try it, but found out that I can no longer upgrade.
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Jul 29, 2015
Just like the title says, I don't want the realtek audio drivers as it completely messes with my audio and also doesn't correctly switch when i plug in headphones for example.
It also doesn't allow for the 'speaker fill' enhancement to be used when playing stereo content through surround sound.
Windows itself does a far better job as opposed to realtek.
Every time i uninstall realtek it automatically gets reinstalled.
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Nov 19, 2015
Windows finally bullied me into upgrading to Win10 from Win7 yesterday. Now some things that used to be clickable aren't. Like this little window, for example.... nothing on it responds to the mouseovers OR clicks.
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Jul 17, 2015
I'm using build 10240, and in the first install, it installed the Realtek audio drivers.
The problem with these drivers is that they completely mess up the sound in my headphones.
Anyways, I've tried : Uninstalling the audio manager in control panelDeleting the oem#.infUninstalling the drivers in Device Manager
None of these work. When I uninstall it, the driver is just reinstalled when my computer reboots.
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