Drivers/Hardware :: HDMI Audio Not Working
Aug 11, 2015
I currently have an Asus Vivopc desktop that I use as an htpc and it is connected directly to my LG LB5800 tv. The PC has onboard speakers which sound terrible and when I connect the tv via HDMI, the video works fine but no sound comes from the tv.
I still get sound from the PC but no matter what I can see, there is no option whatsoever to have the TV as a playback device. It isn't listed at all. I've reinstalled the intel and realtek drivers but that didn't work. I've opened up the playback devices, shown disabled devices and it didn't show up either.
With Windows 8 it worked flawlessly. With Windows 8.1 it would only work when I rebooted the computer with the TV on, otherwise the device would disappear as soon as it was turned off. With Windows 10, it just isn't there at all.
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Nov 16, 2015
Ever since I updated to Windows 10, I've been having this issue. On computer start up with the TV on and set to the computer source, it works fine. As soon as we switch the TV source or turn the TV off we lose the audio when we go back to the computer source. The Philips TV I use as my monitor disappears from the available sound sources, and I have a red x in the volume setting on the task bar.
Rebooting the computer is the only way I've found to bring the sound back. This is the exact same computer and TV I used with no issues for over a year before upgrading to Windows 10.
I have installed the latest realtek audio driver listed on this site. I have used the ACER care centre to look for updates, but it says there are none. I've also tried switch out from the realtek to the standard windows driver, but nothing has solved the problem.
I have an ACER XC-605 media PC.
Operating system : ,Microsoft Windows 10 Home 64-bit
Processor : ,Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Memory : ,6GB
Graphics device : ,Intel(R) HD Graphics 4400
Audio device 1 : ,Intel(R) Display Audio
Audio device 2 : ,Realtek High Definition Audio
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Sep 19, 2015
Just this past day I upgraded my Dell XPS 15 from Windows 7 to Windows 10, and I noticed I'm now having the same issue as many recently-upgraded users, specifically that when connected to a TV via HDMI, audio does not switch over to my TV's speakers, however, it stays with my computer's speakers, and video works perfectly fine.
In the audio devices panel, the Digital Audio (HDMI) speakers are displayed, but are listed as "not plugged in", as displayed below.
My drivers are all updated, cables tested on multiple devices, I'm running a NVIDIA GeForce GT 540M, driver version 10.18.13.5362
I've seen this problem in other threads, tried multiple solutions, but to no avail, therefore would like a solution specific to my model/make.
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Jul 29, 2015
Per the title, I run my computer through my TV using an HDMI cable. Sound works brilliantly on Windows 8.1 but after upgrading to Windows 10, I'm left without audio, and in the sound settings it doesn't show HDMI as an available device.
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Jan 13, 2016
I'm having a problem with the HDMI audio when switching inputs on my monitor. With my last OS i was able to switch between the HDMI inputs and both devices would have audio. Now, PC only has audio when the computer is started up, but when inputs are switched and switched back, i no longer have PC audio.
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Aug 25, 2015
I installed windows 10 for my Asus laptop(which was running windows 8.1 pro and the mic worked perfectly) , and the microphone just doesn't work. I tried to install the latest win 10 drivers for Via, and that didn't work. Are there any fixes for this problem, or am I just out of luck?
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Aug 9, 2015
I'm running my audio via HDMI from my graphics card and it plays through the speakers built into my monitor.
When I first did the Win 10 update I had no audio whatsoever, and followed some suggestions on online forums that lead me to disable the Realtek High Definition Audio which I did and upon a reboot- my HDMI audio was working.
But then I had another weird issue. My PC is set to never sleep as I use it as a media server, but my screens turn off automatically after 10 minutes. What im finding is that when I wake up my monitors the audio stops. When I view playback devices I can't do any tests because "the device is already in use by another application"
(note: I have the checkbox for allowing an application to take exclusive control of a device un-checked).
So far there are only 2 ways to restore audio. 1) restart the PC. 2) go into device manager > Sound, video and game controllers > AMD High Definition Audio Device > Disable... wait a few moments > Enable.
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Aug 9, 2015
I just upgraded my ASUS Laptop from Win 8.1 to Win 10 X64. (It has Via HD Audio)
Initially, sound worked but the microphone didn't. I fussed with many settings but nothing seemed to work.
I uninstalled and reinstalled the drivers, then the mic seems to work but sound doesn't.
Some of the events that I have encountered are: One message said "Windows has detected that Audio enhancements for the following device are causing problems". I disabled all enhancements but nothing changedBased on other posts, I tried to change the default format to 16 bit and other Hz. Nothing worked.I tried to play a test tone in the speaker setup and got the message "Failed to play test tone".I tried to update the drivers but was informed that I had the latest drivers
I went to the VIA web site to look for new drivers but there are none listed for Win 10.
Is there something else that I can do or is it just a matter of waiting for new VIA drivers? (VIA HD Audio is such a common audio chip that I find it hard to imagine that VIA and Microsoft haven't solved the driver problem - particularly given the Insiders Hub process!)
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Aug 31, 2015
So, after fruitless attempts at fixing the issue using other people threads I've decided to create my own.I'm one of those unlucky to be bugged by sound issues after an upgrade to Win10 from Win7. My Siberia v2 headset microphone doesn't work.
What I've tried:
1) Updating the VIA HD drivers, including the latest pack for Win10 (the one that marks your devices with (Win10)).
2) Lowering (and increasing) the bits and sampling rate
3) Installing the older drivers in compatibility mode. The one for Win7 gave me a blue screen and failed to install, Win 8.1 drivers made no difference, mic still didn't work.
4) Installing the generic Windows high definition audio device drivers. No difference.
The new driver pack from VIA still fails to set the correct device as default, enabling 'Headset' from the front panel which isn't even connected inside. Now, the 'speakers' option enables the audio playback, but microphone is still unresponsive. It behaves strangely, sometimes the volume indicator seems to be picking up noises, but it lasts only for a few moments after which there's nothing. Obviously, I've checked the micro on another PC and it works fine.
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Feb 1, 2016
My speaker icon is not responding and I really want to turn off the speakers! What can I do? Also when I try to watch a video, even with my speakers at 100% and the videos speakers are at 100%, I still don't get any audio.
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Sep 3, 2015
My laptop only has one combo audio/microphone jack, and I can't get the microphone to work at all. I just bought a new headset that came with an audio/microphone splitter specifically for the purpose of using it on this laptop. While the output works fine, the microphone input is absolutely ignored.
I am 100% positive this is an audio/microphone splitter (and not just an audio splitter) as it has 3 rings on the end of it (indicating that it is compatible with using a microphone), and one of the input jacks even has a microphone icon on it. Realtek Settings are nowhere to be found in Control Panel, and I couldn't seem to find anything in the system sound settings.
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Aug 9, 2015
So I've just recently upgraded to windows 10 from windows 8.1 and for the most part I have no audio. A few seconds after I started windows 10 I was able to get very low quality audio for about 5 seconds and then it just stopped working. (using mpv with a FLAC file) The only place that the audio works is the realtek audio manager sound test. I've tested other headphones with the computer and they haven't worked either. I've also tested my headset with other devices and it works fine. I've updated windows and installed the latest realtek audio divers and nothing except for the the sound test works. (I'm using an MSI z87 GD65 btw)
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Aug 17, 2015
I have headset Genius HS-500X and it has 2 seperate cables for audio and mic. The problem is that my laptop has only 1 jack with headphones and microphone icon, so it should be a combo jack. About 2 months ago I've bought an splitter [URL] , that has one cable red and one green so it should work. It's the same as in picture. But when I plug everything in correctly microphone is not working and headphones have reversed sound, when sound should come from left side it comes from right. I've tried to reinstall software (realtek) many times, also bought another one splitter, but no success.
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Dec 1, 2015
I updated my windows 7 home edition few months back however, when i wanted to connect my laptop with my smart tv through an hdmi cable , no display was detected. I tried high end hdmi cables but i am unable to connect my HP envy laptop with the tv. Besides i have not installed november update to my laptop.
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Aug 2, 2015
ever since I got windows 10 my maxx audio doesn't work and now just says "MaxxAudio processes internal speakers output only"
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Aug 30, 2015
My HDMI Cable is not working on my Asus Notebook after I did the Windows 10 update. I have tried fixing the sound and resolution on control panel, i also made sure all updates and installation of apps are up to date, however, the TV doesn't seem to recognize the cable anymore, or the computer.
Tried changing the settings on the TV as suggested on one of these forums. I must be missing something.
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Mar 5, 2016
Just unboxed my computer from CyberpowerPC, GTX 720 graphics card, installed/updated all drivers with drivereasy (paid for just now) and I am still having the issue with HDMI port not working. I have tried to plug into a monitor and a TV, neither are working, I have also tried to use multiple HDMI cables, still does not work. My monitor has an auto-switch source availability and turned on, when I plug my computer into the monitor with HDMI it continually cycles, finds no signal and goes into sleep mode. Then rinse/repeats until I either turn off the computer, monitor or just unplug the monitor from the computer. Currently I am using a DVI(computer) to HDMI (tv) and its working fine. So I know its the port on the computer. Do I need to contact CyberpowerPC to send the computer back to get this issue resolved?
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Sep 5, 2015
After upgrade to w10 the sound via the HDMI port went missing. On this machine you press a button to switch from PC Mode to Game Mode, which activates the HDMI port where the PVR is plugged in. When viewing a PVR program (TV show), the video is perfect but there is no sound. I have updated drivers, rolled back drivers, & tried everything I can think of.(besides the PVR audio).I have an HP Omni 27 1055 Desktop PC.
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Dec 25, 2015
Just got a new monitor today, Samsung S24D300HL which I have plugged into my Nvidia Geforce GTX 745 video card via HDMI.
Picture is great no problems there. However I have no sound at all. I've updated my graphics driver via Nvidia Experience program version 361.43 I've right clicked and went to Nvidia control panel audio tab and my monitor was listed there as audio under HDMI still no sound. I've restarted the computer a couple times. Checked Windows update. Switch to a different HDMI cord and still no sound. I've right clicked the speaker in the taskbar and went to playback and what I have is. Nvidia HDMI Output (Port 0) and Nvidia HDMI Output (Port 1) both say not plugged in. I'm confused about the Port 0 and Port 1 because there is only one HDMI spot on the back of the card.
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Nov 15, 2015
I have an Acer Aspire V17 Nitro laptop (i7, 16 Gb RAM) which I am using with an external monitor (through the built-in HDMI port).
I recently purchased a USB to HDMI converter so that I could have a second external monitor. This was advertised as being applicable for Windows 7 and 8.1 systems so I figured it should work for Windows 10 also.
Unfortunately when I installed the software, the system crashed. Eventually I managed to restore it to an earlier point so I managed to get the system back to normal. However I cannot seem to be able to find any way of getting this device to work on my laptop. I tried allowing Windows to find the best driver, and even tried a third-party driver that I found on the internet but to no avail.
When I contacted the supplier he said that he had written to his own supplier about this but got no reply, so he offered me half of what I had paid for it as a refund. I accepted this but would really like to be able to use the device.
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Dec 10, 2015
Windows 10 plays Mp3 Files just fine. Connect an HDMI cable to the video output port, and then windows 10 suddenly wont play those files. An error message pops us inside windows media player and Grove that this file type is not supported. Also no sound is played through the HDMI Cable to my TV, and no sound is played when i click the volume bar on the bottom right side.
I work for an integration company. We just installed a couple of conference rooms for a company in which we have an HDMI cable running from the table through the floor in the walls and to the TV. From there it breaks out into the Amplifier and plays audio in the room. Normally i bring my Mac book pro for testing but i purchased this Windows 10 computer as a test device. I did not have a second laptop with me to test this out.
However, With the computer and the HDMI cable i am getting video to the TV. When i enter my TV menu and arrow around the menu option my sound works on the built in speakers in the room. So i can confirm that the cabling is all correct. This is the identical setup that we always use. I have also plugged my Iphone into the cabling behind the TV and played music which worked perfectly fine.
The computer, as i mentioned, would play MP3 files perfectly fine, untill i plugged in the HDMI cable. Infact i can be playing and MP3 file and then plug in the hdmi cable and suddenly the computer stops playing the MP3 file and gives me the error that windows can not support this file type. Those same MP3's play on an SDCard in the TV when i access them directly from the tv. So those files are not bad. Also anything with audio fails to play anywhere (tv or locally on the laptop) when the HDMI is plugged in.
Also i have gone to the control panel and selected the Audio section and looked at the video card / audio output selections. When i have no HDMI cable selected the option for audio output changes to the internal sound card. (which is correct) and then i plug in the HDMI Cable and the audio switches to the HDMI output (which is correct)
the only two conclusions i can come up with are this particular computer has a bad video card. or windows 10 is not supporting audio output. I have never tested our setups with windows 10 before.
Last bit i'll include this is a brand new computer. Core i5 8Gb ram 1tb hard drive. its a toshiba.
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Jul 29, 2015
Just like the title says, I don't want the realtek audio drivers as it completely messes with my audio and also doesn't correctly switch when i plug in headphones for example.
It also doesn't allow for the 'speaker fill' enhancement to be used when playing stereo content through surround sound.
Windows itself does a far better job as opposed to realtek.
Every time i uninstall realtek it automatically gets reinstalled.
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Jul 17, 2015
I'm using build 10240, and in the first install, it installed the Realtek audio drivers.
The problem with these drivers is that they completely mess up the sound in my headphones.
Anyways, I've tried : Uninstalling the audio manager in control panelDeleting the oem#.infUninstalling the drivers in Device Manager
None of these work. When I uninstall it, the driver is just reinstalled when my computer reboots.
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Mar 5, 2016
so before I wiped my entire PC the sound was working flawlessly - I would use the audio inputs for the Razer Blackwidow Chroma and it would work perfectly.Since the reset however, no sound has been discoverable, I get a red x on my speaker, and it says "No audio drivers installed" on "Playback Devices" I have tried putting my headphones in every audio jack on my PC (front, back and keyboard) and it still isn't picking my headphones up, I have installed the latest drivers and still no joy.
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Jul 30, 2015
I upgraded last night from Windows 7 to Windows 10 Pro.I am connecting from work with RDP to my home PC. RDP is Working, but there is no Audio.This is an existing connection that worked yesterday when both PC had Windows 7 on them.I have checked group policy on the server and it allows audio redirection. On client it is setup to bring audio to remote pc as it has always been. Client is with updated rdp client to allow protocol 8.1 with remotefx.I don't have another pc with Windows 10 to check if this is some incompatibility between Windows 7 as a client and Windows 10 as host. I did install the official Microsoft Remote Desktop Client for Android on my phone and tried with it, but the result is the same.
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Jan 14, 2016
Today I updated my laptop to latest build of windows. After that I found "No Audio Output Device Is Installed" message. I reinstalled audio drivers from Dell (Audio_Driver_PKGMR_WN32_6.0.1.7564_A01) Still no sound. I checked device manager it shows, Other Devices-High Definition Auduio-PCI Device, both have exclamation mark in yellow triangle. (See attachment) I am puzzled what should I do next.
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