Drivers/Hardware :: Intermittent Lockup Using Mouse
Aug 19, 2015
I successfully upgraded (well not without issues!) to Win10 Pro. I have been having issues where when I click on something the computer just goes into La La Land. Only way I can get out is to do a hard reset or hold down the power button for four seconds. I am not sure what error report to look at to see what is hanging up the system. Initially the machine did not like my old Logitech Trackman Mx trackball unit so I shut down the machine and unplugged it and plugged in a standard USB Microsoft mouse. The issue is still there but not quite as bad. Seems to be related to moving and clicking the mouse.
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Mar 5, 2016
I use a wireless mouse and keyboard. Every now and then, often enough to be irritating, the keyboard fails to function: the mouse works properly. The keyboard problem persists for a few minutes, after which it works again. There is no discernable pattern to this problem.
The keyboard batteries are not responsible for the failure.
On the same desk is a cordless telephone.
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Dec 8, 2015
I have Realtek Audio HD driver for sound installed on windows 10. For about a week, my laptop ran with no problems. However, last night there was no sound output into my headphones. I unplugged my headphones, plugged them in again. Still no sound.
I tried my headphones on different computers and phones and sound worked normally. I then tried a different pair of headphones on my laptop and no sound was coming out. The speaker is still functioning normally.
I have since restarted my laptop multiple times, and each time I restart a message saying that "You have changed your settings in BIOS setup. Would you like to restart your computer to apply these changes?"pops up.
Sometimes, my headphones somehow come to life, and sound is able to be played. However, when this occurs there is a lot of background static noise, although the sound quality itself is very good.
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Aug 30, 2015
On one of the Windows 10 systems here (upgrade followed by reset) all applications including the desktop become unresponsive for up to 20 minutes or so with the "spinning doughnut" mouse pointer displayed. During this entire period, something is hammering away on the hard drive.If I leave it long enough, the hard disk stops churning, and everything wakes up again.
Clearly some process has locked out all application screen updates (why?) while it does something to the hard drive.There are no entries in either the Application or System event logs that match up with the times that this has happened.The only common factor is that on several occasions I've had a VMware virtual machine running, but I don't think that it is every time.
Graphics card is an ATI FireGL V7600 sfc /scannnow thinks everything is OK.
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Feb 23, 2016
Laptop is Lenovo X220 that had Windows 7 Pro and upgraded to W10. It has had already 5 vanilla installs of 10 Pro 1511 on it.
2x install with an old 3.5" 5400 RPM stock HDD drive and the 4-5th and final install with an upgrade to an SSD. The HDD was changed to SSD because of me thinking the HDD was dead and was causing the computer to lock up at boot.
Tried 3 different operating systems on the machine as well, Windows 7 (no problems) (stock with computer), Windows 8.1 (with Fast Boot) enabled and no problems on Windows 8.1 O/S and finally W10 PRO 1511, vanilla from Microsoft directly.
For some reason after W10 installs, does its updates, reboots, drivers are updated and everything seems fine after a couple of reboots and such. Works normally, wakes up from sleep. Only 3 programs get added. Firefox, Chrome and WinRar.
After that shutdowns OK, but when she boots up it gets past the welcome screen and hangs on the desktop. Complete hang everything becomes unresponsive, but the mouse pointer. I can dance the pointer around but No keyboard input no GUI input, nothing. Only way to come out is with a POWER BUTTON DOWN. Was trying to solve this issue since December and never found any solution, thought it was drivers or internet, or hardware but nothing, no dice. Even if it didn't connect to the internet after install and a program or 2 were added via USB and I shut down it would hang upon next boot.
So I did reading and reading and researching and I came upon a thread that mentioned W10 hangs on welcome screen with Fast Boot on, I thought no this can't be it because I make it past the welcome screen. I hang on the desktop when I'm actually in Windows. I can manage to click Start button and the system will hang. Only way to get it to respond is to hold down the power and power it down. Temps seem OK, MEMTEST came back fine, replaced HDD with SSD, only other thing I could think out was drivers or hardware (mobo) failure or something else ....
Then I decided to clean install update drivers via Internet, reboot and then disable FAST BOOT via @Brink regedit hack, because for some weird reason, on this machine on every clean install, FAST BOOT IS NEVER SHOWED in the POWER menu. I could not understand this. I do not have this option at all like @Brink has in his diagram photo. The option is just not there!!! But the registry though the hiberbootenabled value is set to "1".
So two questions, why is it checked and greyed out (that I cannot uncheck it) and 2, the only way I was able to change the value was manually via @Brink registry edit.
OPTION 2 - using a bat file because option 1 was unavailable.
Fast Startup - Turn On or Off in Windows 10 - Windows 10 Forums
Once I disabled FAST BOOT, the laptop has been fine since. No locking up anymore period!
SSD is 850EVO and W10 PRO is the only O/S on the machine, legit with digital entitlement upgraded from W7 PRO key on the Lenovo, because its an X220 thinkpad so 'business' series. No problems since.
#1 Fast Boot option to disable on startup is not avialable on the machine? Value is "1" in registry but cannot make changes to it via control panel as it simply is just not there. (This was the case with both HDD and new SSD). Windows 8.1 shows the option, not 10.
#2 Hangs on startup after welcome screen
#3 Only way to prevent is to run the .bat file from @Brink or manually edit value in regedit, save, exit, shutdown, go on with life.
AFAIK value in REGISTRY is set at '0' and machine works ....
Brink has this option on his machine via control panel but I do not on the laptop. Brinks:
My PC does not give me that option at all. Is if it doesn't even exist.
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Jan 25, 2016
Product Name: P3X7A#ABA
Operating System: Microsoft Windows 10 (32-bit)
see attached
Got this computer on HSN last November didn't open till xmas. In set up thought it was odd I ended up with a sign-on of just using a "pin". Wondered why it didn't take the password I wanted (and have since no recollection of what it was) . Anyway now I realize that it's saved password for the administrator password so when that was needed.
so here I am I keep getting a screen it's telling me wrong password and then having a very frustrating time. needing to get back in the computer so I can fix it as I have a virus .
also just loaded all my important files and data and get his computer and had not gotten to the point of backing up that I was still very much in the initial set up how I wanted things to be .
I am hoping there is a resolved to this without losing everything
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Aug 10, 2015
My build is unstable and I upgraded... 1st time around and it was for the most part stable. I had some lag issues; when system was left to idle, system would not respond or the system would take forever to perform tasks, and hardware install issues; plug and play pick up and drop. Couple of blue Screens, I run a custom build over clocked and it is my first one so I expected this to happen.
So I decided to do a clean install
System Specs (BUILD):
Motherboard: Asus Maximus VII Formula
Processor: Intel i7-4770K
Memory: (part number)-G.Skill [TridentX] F3-2400C10D-16GTX
Graphics Card #1: SAPPHIRE R9 290 4GB GDDR5
[Code] ....
I have updated motherboard BIOS and rolled them back.
I have manually downloaded new drivers from Asus & AMD websites for 64-bit operating system: Windows 10 as well as let Windows install threw the auto up date program, and full system lockup/crashed are consistent; lock-up none blue screen.
Regional and language match. tch
System says Window is activated.
Ran admin command prompt sfc /scannow with no errors.
On
my probably 13 fresh install config., would really like some insight into what might be happening to cause these system lockup issues, reading and posting on forms from my smart phone isn't the finest thing to do.
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Nov 27, 2015
I received an update for windows 10, and after installing, my mouse didn't work. I tried several other mice, and none of them worked. I looked more into the problem and after a while of exploring Device manager, the drivers weren't installed, but when I followed the instructions to install the drivers, it said the drivers didn't exist, even though a couple hours before hand, the mouse had been working fine.
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Dec 6, 2015
Since upgrading to Windows 10 on my Acer laptop, after about 10 mins of powering up and using the internet, the screen goes black, as if shutting down, however, the power light remain lit. I then have to manually shut down and re-boot. There are no error messages or warnings apart from 1 time when I caught a very quick glimpse of "Windows is in recovery...", that's all I saw.
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Dec 13, 2015
I'm running a Windows 10 Pro PC. My internet service provider is Charter Spectrum. They provide an Arris modem which only handles ethernet/phone connections (no wifi etc). My router is a Belkin F7D8302 Play N600 Wireless Dual-Band N Router. Since about 2 months ago I suddenly, and intermittently began to experience internet connectivity issues. Errors like DNS Probe Finished Bad Config started popping up for instance. The router I'm using has hardwired connections to:
-Modem
-PS4
-PS3
-PC
-SAMSUNG TV
It wirelessly handles connections through two bands (2.4GHz, 5GHz) with username and password:
-Mac
-iPhone
-Laptop (periodically)
I'm usually able to reconnect again by the following methods:
-Power cycling the Belkin Router
-If that's not enough, power cycling and going to Services on my pc and restarting the DNS Client.
Other possibly important details for my connection are that I have a VPN (PIA) which I sometimes use, although I don't always have it on, and I experience connection issues even with it off. I mention it because as I understand it, when the VPN software installs it adjusts network settings as needed. In addition to this, my university requires certain security settings for network to be active in order to access my university email account on the windows mail app (which ones I don't know) and this could also affect the network configuration. Finally, a detail I've noticed is that the 5GHz connection will usually disappear during the connectivity issue, and the 2.4GHz connection will be found, but no device can connect to it.
I can honestly say that networking is not my strong suit when it comes to PCs, so I'm not quite certain what's creating so many drops in connectivity. Multiple devices running at the same time (one wireless, one wired) MAY or MAY not lead to the connectivity issue. I haven't tested that hypothesis long enough for me to be sure. What could I try in order to troubleshoot my connectivity issues?
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Oct 29, 2015
I am running Windows 10 (64-bit), but this problem also occurred on 8.1 and 7 (both 64-bit) with clean installations. I am also dual booting Ubuntu Studio 15.04, but more on that later.
When I boot my PC into 10, I have up to ten minutes before my PC either resets forcefully by itself, or freezes and never recovers. When I check the Minidump folder afterwards nothing is there.
I have replaced both my CPU (amd fx-6300) and PSU (corsair cx500m), and tested my RAM (with both sticks or just one), but none of that has fixed the problem.
My BIOS settings are at their defaults, no over/underclocking or over/undervolting at all.
The odd thing is, Ubuntu Studio runs fine with no crashes as far as I can see *EDIT: NOT THE CASE* , but if there was a software problem surely there would be a dump file?
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Jan 12, 2016
My question is in regards to shared folders. I run a desktop and laptop connected by ethernet, through a router. Both machines run Windows 10 Pro. Both machines have static IP addresses setup in the router. I do not use a software firewall and both computers are allowed onto the network.
I share folders on both machines in order to run client software on the laptop which connects to the flight simulator on the desktop. All of the shared folders have full control setup for everyone in both security settings and the shared folders tab.
There are HomeGroups set up on both machines with the correct information.
The problem (finally you say) is that occasionally, one computer cannot open the shared folders on the other over the network. This doesn't happen all the time, nor is the solution consistent. Sometimes closing and reopening the network folder fixes it. Sometimes just waiting does it. Other times, I have to reboot the computer(s). This creates issues with my client software trying to connect to the desktop. The error is: 0x80070035 Windows cannot find.....(to paraphrase).
I should point out that the other machine shows up in the network folder. I just can't access it when this happens. This happens mainly on the laptop attempting to connect to the desktop, although once in awhile the desktop cannot find the laptop.
I have checked and rechecked settings, deleted and rebult the HomeGroup, ensured password protected sharing is off, network discovery is on; amongst other things. I read about changing the shared computer name to its IP address. I also read somewhere about changing a number of registry entries that would force a change in Windows network behaviour.
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Aug 28, 2015
After i upgraded to win10 i've encountered a problem i can't seem to figure out what is causing it. This happens on youtube in firefox, on twitch in opera and in vlc playing local files (all apps are latest version). But it's not a constant issue, it's intermittent. So it might happen every 10 min or so where something seems to hog all resources for a second.
What i've tried.
Completely uninstalled and reinstalled vlc.
Dism /Online /Cleanup-Image /Restorehealth
sfc /scannow
All completed successfully, but with no change.
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Feb 4, 2016
I started to upgrade all my drivers since I downloaded windows 10. Everything was going along fine until I hit the driver on my mouse. Gone the mouse disappeared. There was no way to get it back. So I finally hooked up another mouse and tried to go back and roll back the driver to the other version. The roll back box won't lite up and it has to be lite to be able to roll back.
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Apr 14, 2016
I have a Acer Aspire E17 with a precision touchpad. The touchpad works, but I prefer the mouse. Sometimes when I am using the mouse I hear a strange sound then it stops working. It only lasts for about 10 seconds then the sound returns and the mouse works again.
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Mar 5, 2016
When I first setup the slideshow it worked fine. Then, out of the blue, it stopped working (due to an update I thought). But since then it comes and goes. It can work for a few hours but soon goes back to sleep mode instead of the lock screen slideshow!
I've triple checked the settings, uninstalled and reinstalled the slideshow, changed the image folder etc.
I've even changed and re-changed the NoLockScreen setting in the registry.
In short, nothing works.
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Dec 13, 2015
From sometime in October, after an update, there have been periods, sometimes intermittent, sometime persisting for a long time, when Disk usage spikes up to 100%, and makes a lot of things unusable.
I did some researching, and disabled a bunch of stuff, like Windows notifications, Windows search, background intelligent transfer and superfetch, even OneDrive, but even on Windows 10 version 1511, Disk usage spikes to 100%, the offending application / service being anything from System to memory compression to 3rd party applications...
This is becoming extremely irritating, and my video playback or something else stutters a lot when disk usage jumps up, often at chronic levels, then backs down, or stays at that usage for some time.
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Oct 24, 2015
After the upgrade I performed a "Reset this PC" with "Keep my files". Periodically the WiFi will die. No networks will appear in the list in the pane which appears when one clicks the icon at the bottom right.The fastest way to fix it is to click the left-most button twice, which seems to disable/re-enable and automatically reconnect to the network. I have checked the router. The problem is not manifesting on another Lenovo laptop upgraded the same way. I am using the latest available network driver.So far I haven't performed a clean install due to the time it will take.
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Jul 30, 2015
I recently upgraded from windows 7 to windows 10. My mouse worked fine in windows 7, but it does not work in windows 10. Without my mouse to work with, I am lost on the computer.
Information from the Control Panel (System) is as follows:
HP pavilion dv5 notebooselectk PC , windows 10 Home , 64-bit operating system .
The mouse that I have is a Rocketfish Nano Laptop Optical Mouse.
Information from the Control Panel (Harware and Sound) (Devises and Printers) shows an icon
of the RF Nano Laptop Optical Mouse.
When I select the icon , there is information at the bottom of the page that reads:
RF Nano Laptop Optical Mouse Status: Driver error
Model: Rf Nano Laptop Optic...
Category: Mouse
Status: Needs troubleshooting
More info from the Control Panel (Hardware and Sound) (Devises and Printers) is taken from the Mouse link.
The (Hardware tab) in the Mouse link shows two different types of mouse.
One is a Pluralinput Mouse 0.8.2.0 and the other is a Synaptics P/S2 Port Touch Pad.
The Pluralinput information reads:
Manufacturer : Pluralinput
Location : on RF Nano Laptop Optical Mouse
Devise status : This devise cannot start (Code 10)
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Aug 27, 2015
I have just upgraded to windows 10 the other day. I am running an Acer Aspire Notebook R3-471T, Intel HD 4400 Series, i5-4210U @ 1.7GHz 2.40GHz, 6GB Ram. So after i upgraded to win 10, i downloaded auto detect driver update from acer and intel. I updated all my drivers and then i downloaded some games. Apparently every 4-5 secs mouse freezes for a fraction then goes back to normal. I can't play anything because every 5 seconds my mouse (therefore the gameplay) freezes. I didn't have this problem on win 8.1.
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Nov 30, 2015
Every 5/10 minutes, my mouse pointer keeps sticking, for around 1 second, then jumps to where it should have been. It's almost as if the pointer isn't actually sticking but the screen isn't updating. This started happening after upgrading to Windows 10.
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Aug 30, 2015
I've had a Logitech M510 mouse for about a month and time is running out on a return. My problem is jerky and intermittent movement problems. These may have a workaround my using a USB extension cable since moving the receiver away from USB 3.0 ports may eliminate the interference.
I'm thinking of returning the mouse tomorrow before the return term expires. Are there mice that do not exhibit the 3.0 interference or is this simply a technology impediment to using wireless mouce?
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Jul 31, 2015
Okay so I had this problem in windows 8.1 but fixed it by turning off smart sense which still has the same function in windows 10 but it did not work. I am looking so find solutions online because this problem is really annoying when it comes to games.
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Aug 26, 2015
I just upgraded to Windows 10 a few days ago on my desktop. After it booted for the first time, everything worked just like before on Windows 8.1.
After a bit, it prompted me to restart for updates. After it finished with the updates, I noticed that the mouse started a major stuttering problem when scrolling.
I noticed it first in Chrome, so I switched over to another program (Notepad++) and it did it over there as well.
I am assuming that it was caused by the update after upgrading to Windows 10.
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Oct 23, 2015
I've got this issue that comes and goes. So basically my mouse wont click my taskbar sometimes and on google chrome when i press on one of my bookmarks it opens a new tab instead and when i press on it, it closes down, and no im not pressing the X, its wherever i press it will just close down.
This issue started happening this summer when i did a fresh install of Windows 10 but then i fixed it by restarting explorer.exe and it disappeared but now even that wont work. It started to happen again when i installed Windows 10 on my SSD yesterday and the problem just showed up and then after a while it disappeared but now its back again.It is really frustrating. i read somewhere that it could be my middle mousewheel that is lagging up but i dont think so.
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Jul 30, 2015
After I installed Windows 10 from windows 7 I couldn't use my mouse and keyboard it works when I boot up BIOS Utility but when im on windows 10 it does not work. I tried switching usb ports and that didn't work either.
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