Drivers/Hardware :: Just Upgraded And Mouse Keeps Freezing
Aug 27, 2015
I have just upgraded to windows 10 the other day. I am running an Acer Aspire Notebook R3-471T, Intel HD 4400 Series, i5-4210U @ 1.7GHz 2.40GHz, 6GB Ram. So after i upgraded to win 10, i downloaded auto detect driver update from acer and intel. I updated all my drivers and then i downloaded some games. Apparently every 4-5 secs mouse freezes for a fraction then goes back to normal. I can't play anything because every 5 seconds my mouse (therefore the gameplay) freezes. I didn't have this problem on win 8.1.
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Jan 16, 2016
my computer will always randomly freeze for 1-3 seconds when I do normal tasks (like using chrome and skype). The freezes cause audio and mouse to also freeze during that time.
I tried to swap CPUs, get a new mobo, use different RAM and nothing works. I've got this problem since Windows 8. But its been progressively worse. Now I also sometimes have problems POSTing and the display will turn black when I boot up to the login screen.
I used latencymon to check which drivers are causing the problem and when I disable my GPU drivers the stuttering is gone. I don't have any of these problems when using DirectX apps. My GTX 660 has the latest drivers installed.
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Oct 26, 2015
I have a problem with my mouse. For some reason, my razer mouse keeps freezing when I'm using it. I can use it for maybe 30 seconds, and it will cut out in 10 seconds, and then come back. I have used this mouse in about 2 years without a problem, but it started occurring about 10 days ago. I don't know if the mouse is broken, or if it's installed incorrectly.
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Mar 10, 2016
I've recently had an issue where sometimes on waking my computer the mouse is barely responsive and is super laggy. The cursor will move but really slowly and I am not allowed to click on anything. The keyboard is able to get me through the password screen and navigate responsively. When I go to restart the computer using keyboard commands, the restart logo will spin and spin and spin and I ultimately have to hard shut down. When the computer starts up, everything is fine. I've tried unplugging and re-plugging in the mouse and the mouse completely shuts off and no lights are on.
Specs etc.
G910 Keyboard
G500s Mouse (Using the most up to date drivers).
Windows 10
i7-4970k
16GB DDR3 Ram
Nvidia Geforce 970
My only suspect is it's an issue with the Logitech software, but I've never had this happen before and googling hasn't turned up anything similar to what is happening.
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Sep 1, 2015
I have this weird issue that started when I upgraded to Windows 10. Whenever I open a program or in some cases an explorer window my mouse will freeze up for about half a second, as if the hard drive is bottle necked very briefly. I have two drives in my laptop, an SSD and a regular 750 GB hard drive. My mouse will freeze regardless of the drive that the program that is being opened is located on. This also occurs with a few specific explorer and Windows related tasks.
For example, when closing the task manager or emptying the recycling bin, the mouse does this freezing action, and while this is not a super serious issue it is rather irritating and sometimes the mouse will freeze even if there is no warrant for it. I could be simply browsing the web and it will lock up for a second. Looking at the task manager, there the HDD activity only goes up to 40-50% in some cases, so it is very annoying since there seems to be no apparent cause for this behaviour.
I have no reason to believe my drives are failing since they both check out just fine in benchmark and diagnostic programs such as AS SSD, CrystalDiskInfo and HDTune, I'm just really eager to know what could cause these mini mouse freezes. I don't believe it's a total system lock up since I could be playing music in the background and the music won't stop playing.
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Mar 5, 2016
I have Dell Studio 1558, when I upgraded windows from 7 to 10, bluetooth have stopped working. It disappeared from Device Manager and i cant install it back.
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Aug 4, 2015
Why doesn't my printer work since I upgraded to Windows 10? I checked the drivers. all is ok.
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Feb 23, 2016
I upgraded my windows 7 computer to windows 10. I have an external hard drive that I am unable to open. When I connect it to the computer now, a reformatting window pops up asking to do this. Obviously, I don't want to delete the data on there as I used this drive as my backup. How can I go about opening this drive?
I checked on someone's else computer running windows 7 and my data is there, but my friend upgraded his computer to windows 10 and now I can't transfer data that way.
The hard drive is a WD Scorpio, model WD25000BEVS. Don't know if that is useful. I am wondering if part of the issue is that I have this harddrive is from a previous laptop that ran windows vista. That computer failed bcs it was a subpar HP product. I literally baked the motherboard several times for it to work. I finally gave up and got a new computer but kept the drive. I should have reformated it but I only deleted everything but the user folder.
I am wondering if part of the issue is ownership of the drive. I know that when I first used this drive I had it take ownership of the hard drive. I know this can be done in window 10, but I can't seem to ever open properties of the harddrive while its plugged in.
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Dec 7, 2015
For a while now, I have had problems with Windows 10 every now and then where all of a sudden my computer will freeze for seemingly no reason.
Previously I posted this forum thinking it was my NVIDIA divers (because I didn't actually need them). BUT, today my computer froze again, and I have noticed something odd but common with all the times it has frozen. Allow me to explain:
I was on Facebook today searching through as you do, and my small (not smart) phone started ringing. As always, my acer speakers pick up this signal for some reason and start buzzing. I turn my speakers off and answer my phone, walking away from the computer. After about 5 mins, I come back to find my computer frozen.
This interaction with speakers seems to be common in the freezing of my computer. I can recall other times answering a call and coming back to find my computer frozen. Also, if I am watching a youtube video, and my computer freezes whilst the speakers are on, the speakers will make a loud noise (this hasn't happened so recently, can't quite remember noise to describe).
This MIGHT be the cause, however, this is still unknown, if even linked! This sound problem may even be linked with my previous NVIDIA problems (which I thought were causing this freezing) as on previous thread.
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Nov 22, 2015
i have just reinstalled windows 10 on my SSD and i have some problems with the touchpad. While using both touchpad and mouse, pointer keeps freezing and keeps making "beep" sounds...I reinstalled drivers over and over, and still nothing...Does any1 have an ideea of what's going on with the freaking windows?
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Oct 6, 2015
I updated my laptop(HP envy m6 notebook) a few days ago from windows 8.1 to 10 and since then my touchpad/pointer has been freezing for 4-5 seconds after I touch any button on the keypad. eg. if i hit enter then i cannot move the pointer for a few seconds.. I can still use the left and right click even while the pointer will not move.
Everything worked perfectly before i upgraded to windows 10 and everything else apart from the freezing mouse seems to be working just fine after the upgrade.
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Aug 21, 2015
How do i stop my synaptics pointing device freezing after starting PC? Was OK before WIN 10
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Nov 27, 2015
I received an update for windows 10, and after installing, my mouse didn't work. I tried several other mice, and none of them worked. I looked more into the problem and after a while of exploring Device manager, the drivers weren't installed, but when I followed the instructions to install the drivers, it said the drivers didn't exist, even though a couple hours before hand, the mouse had been working fine.
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Feb 4, 2016
I started to upgrade all my drivers since I downloaded windows 10. Everything was going along fine until I hit the driver on my mouse. Gone the mouse disappeared. There was no way to get it back. So I finally hooked up another mouse and tried to go back and roll back the driver to the other version. The roll back box won't lite up and it has to be lite to be able to roll back.
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Apr 14, 2016
I have a Acer Aspire E17 with a precision touchpad. The touchpad works, but I prefer the mouse. Sometimes when I am using the mouse I hear a strange sound then it stops working. It only lasts for about 10 seconds then the sound returns and the mouse works again.
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Jul 30, 2015
I recently upgraded from windows 7 to windows 10. My mouse worked fine in windows 7, but it does not work in windows 10. Without my mouse to work with, I am lost on the computer.
Information from the Control Panel (System) is as follows:
HP pavilion dv5 notebooselectk PC , windows 10 Home , 64-bit operating system .
The mouse that I have is a Rocketfish Nano Laptop Optical Mouse.
Information from the Control Panel (Harware and Sound) (Devises and Printers) shows an icon
of the RF Nano Laptop Optical Mouse.
When I select the icon , there is information at the bottom of the page that reads:
RF Nano Laptop Optical Mouse Status: Driver error
Model: Rf Nano Laptop Optic...
Category: Mouse
Status: Needs troubleshooting
More info from the Control Panel (Hardware and Sound) (Devises and Printers) is taken from the Mouse link.
The (Hardware tab) in the Mouse link shows two different types of mouse.
One is a Pluralinput Mouse 0.8.2.0 and the other is a Synaptics P/S2 Port Touch Pad.
The Pluralinput information reads:
Manufacturer : Pluralinput
Location : on RF Nano Laptop Optical Mouse
Devise status : This devise cannot start (Code 10)
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Nov 30, 2015
Every 5/10 minutes, my mouse pointer keeps sticking, for around 1 second, then jumps to where it should have been. It's almost as if the pointer isn't actually sticking but the screen isn't updating. This started happening after upgrading to Windows 10.
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Aug 30, 2015
I've had a Logitech M510 mouse for about a month and time is running out on a return. My problem is jerky and intermittent movement problems. These may have a workaround my using a USB extension cable since moving the receiver away from USB 3.0 ports may eliminate the interference.
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Jul 31, 2015
Okay so I had this problem in windows 8.1 but fixed it by turning off smart sense which still has the same function in windows 10 but it did not work. I am looking so find solutions online because this problem is really annoying when it comes to games.
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Aug 26, 2015
I just upgraded to Windows 10 a few days ago on my desktop. After it booted for the first time, everything worked just like before on Windows 8.1.
After a bit, it prompted me to restart for updates. After it finished with the updates, I noticed that the mouse started a major stuttering problem when scrolling.
I noticed it first in Chrome, so I switched over to another program (Notepad++) and it did it over there as well.
I am assuming that it was caused by the update after upgrading to Windows 10.
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Oct 23, 2015
I've got this issue that comes and goes. So basically my mouse wont click my taskbar sometimes and on google chrome when i press on one of my bookmarks it opens a new tab instead and when i press on it, it closes down, and no im not pressing the X, its wherever i press it will just close down.
This issue started happening this summer when i did a fresh install of Windows 10 but then i fixed it by restarting explorer.exe and it disappeared but now even that wont work. It started to happen again when i installed Windows 10 on my SSD yesterday and the problem just showed up and then after a while it disappeared but now its back again.It is really frustrating. i read somewhere that it could be my middle mousewheel that is lagging up but i dont think so.
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Aug 19, 2015
I successfully upgraded (well not without issues!) to Win10 Pro. I have been having issues where when I click on something the computer just goes into La La Land. Only way I can get out is to do a hard reset or hold down the power button for four seconds. I am not sure what error report to look at to see what is hanging up the system. Initially the machine did not like my old Logitech Trackman Mx trackball unit so I shut down the machine and unplugged it and plugged in a standard USB Microsoft mouse. The issue is still there but not quite as bad. Seems to be related to moving and clicking the mouse.
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Jul 30, 2015
After I installed Windows 10 from windows 7 I couldn't use my mouse and keyboard it works when I boot up BIOS Utility but when im on windows 10 it does not work. I tried switching usb ports and that didn't work either.
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Aug 3, 2015
I just upgraded from 8.1 (brand new) and I can move my mouse cursor for a couple seconds then it freezes and starts showing a loading circle every few seconds.
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Aug 6, 2015
After upgrading to windows 10 my touchpad was not working, after googling around i saw someone say that windows 10 turns it off by default so i went through the device manager and turned it back on but now it is unable to click on anything and i can't use the two finger scroll thing that i use to be able to.
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Sep 2, 2015
After the latest updates to Windows 10 on 1 September, my Logitech mouse has lost several of its functions (including the scroll function) in all applications. I downloaded the latest Setpoint and reinstalled it and then rebooted, but nothing has changed.
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