Drivers/Hardware :: Keyboard Suddenly Stopped Working Even In BIOS
Oct 14, 2015
Today my keyboard stopped working, there was a usb error message pop up but i didn't realise what it was about, then then my k70 corsair keyboard stopped working, i tried restarting and doing an sfc scan but nothing changed, then i started looking into device manager but all the drivers were up to date so i tried reinstalling the HID keyboard driver but nothing changed, i then looked into the event viewer and found the issue (attached screenshot)
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Mar 20, 2016
On my main Windows 10 machine my mechanical keyboard has suddenly stopped working. The keyboard itself works perfectly fine on my other systems and laptops but seems to not work on my main one. The keyboard works on the bios screen and any other part of the start up except from the login screen which is when it seems to completely stop responding. Buttons such as caps lock and also the num-lock stop lighting up the LED's and no keys seem to work. The computer recognizes other keyboards, which is how I'm writing this post, but it seems that my expensive mechanical doesn't work on this specific machine.
The keyboard itself is one that only requires the HID Interface, so you just plug it in and it works and I've even tried uninstalling all keyboard drivers but this is still no dice. I'm not really quite sure what to do, seeing as the keyboard only seems to go wrong on this machine, and other keyboards work fine,
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Feb 10, 2016
So I put together a new PC running Windows 10 Pro around 3 months ago and everything was working perfect till 2 days ago when my mic suddenly stopped working. I use a Steelseries Siberia V2 headset and the headphones work fine, but the mic is not picking up any noise at all. I tried plugging in both the back and front ports and my realtek always detects that a mic has been plugged in, but it simply won't work. I thought maybe my mic got busted so I also tried using an A4 Tech headset that I had lying around in the office but it has the same issue, the mic won't work. I looked around online for possible solutions and tried the following with no luck:
Ensured the mic was set as the default device and that its volume settings were maxed out.Tried disabling all sound effects (noise suppression, acoustic echo cancellation etc).Uninstalled all audio drivers and reinstalled the latest realtek drivers on my motherboard's webpage: GIGABYTE - Motherboard - Socket 1151 - GA-Z170MX-Gaming 5 (rev. 1.0)
Uninstalled all audio drivers and reinstalled the latest realtek drivers on realtek's own webpage: RealtekUninstalled all audio drivers and let Windows auto-install drivers.I even uninstalled all realtek drivers and tried using the standard "high definition audio device drivers."
Basically tried everything in this link: Microphone Not Working in Windows 10? | Win 10 FAQ
The conclusion was the same with everything I tried, the sound worked fine in both my speakers and headphones, but the mics simply didn't work. What's strange is that it just stopped working out of nowhere. I didn't install any new software or hardware or make any changes prior to the issue. Just turned the PC on one day and boom, mics not working.
I've attached screenshots of what my mic settings looked like with the realtek drivers and without.
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Aug 25, 2015
After installing windows 10 on my HP laptop PC, some keyboard keys have stopped working. The keys that don't work are: { 'escape' 'g' 'h' 'backspace' }. I am sure it is not a hardware problem because on occasion, all the keys that previously did not work, start working again. In fact, as I am typing this thread, my keys are working correctly. When they stop working, I try to uninstall or update the driver in device manager but that does not work. Keep in mind this started happening after installing Windows 10. I have not had this problem in Windows 8.1.
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Jul 11, 2015
I installed the Windows 10 beta from Window 7 a few days ago. I installed all the recent updates. Everything was working fine but then yesterday, I watched something on YouTube for about an hour and at that point the mouse became unresponsive. I've tried everything I can think of but nothing works. I've shut down, re-booted, gone into the bios but with no success. Windows 10 will open but the mouse remains unresponsive. I even plugged-in a brand new mouse but that hasn't worked at all.
I have another hard drive with Windows 8.1 from my other PC that has a defective motherboard and out of frustration, I installed the drive from that PC on this one. It works but sometimes I have to re-boot my PC a few times on start-up and then if I leave a browser open for a while without activity, the browser becomes unresponsive and although the mouse cursor works, it is not able to do anything.
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Feb 25, 2016
I got home today and went to open the start menu on my computer, but it didn't respond. Neither does the search menu, nor Windows Edge, or Groove Music or the Windows 10 video program. All of my other programs on the task bar open when I click them, and when I right click the start menu button I am given a list of options, but not ability to access any of the application that I don't have on my task bar or desktop. I tried running POWERSHELL and sfc /scannow, but it found not integrity violations. So now I am not sure what next.
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Nov 24, 2015
I use an independent email provider , not through Microsoft, which has always been fine until 16th of this month when it stopped working via my laptop and I cannot find out how to resolve the issue...
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Feb 10, 2016
My searchbar/cortana has suddenly stopped working, when I click I get a message telling me there is a problem, please sign out.
-So I created a new user account, this fixed the problem for that account
-So I tried to sign in to the newly added local account with my Microsoft account and entered my username and password
-I then got a screen asking for my old password (I assume its the microsoft password)
-I got a message telling me its not correct for this device (I only have one password)
-So I left it blank (as per the on screen instructions)
-The I got an error screen 'oops something went wrong, its probably our fault' and that's it, cant get any further.
So I thought Id transfer all the files and settings from my old account to the new account, and Ive hit a brick wall, how can I do this ? the new account has no knowledge og my applications, documents, pictures, etc. I just cant install everything.
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Nov 2, 2015
My PC was working fine until today. Now when I boot up the lights on my razor keyboard illuminate but when it gets past the bios the lights turn off.
When the login screen for w10 comes up I can't login because both the keyboard and mouse are not responding.
They work fine in the bios. I am using a custom built PC (a88x-gamer MOBO) and a corsair m65 mouse with a razer black window 2015 keyboard and running Windows 10.
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Aug 16, 2015
After upgrading my Dell Inspiron 15 3521 to windows 10, my number keys stopped working.
I have updated the touchpad and keyboard drivers but they are still not working.
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Mar 13, 2016
I have a Logitech wireless keyboard that uses a USB device. After a update on the 10 of March my keyboard stopped working. I have tried another wireless USB keyboard Mircosoft and a a wired Microsoft keyboard without success.
I have followed a few of the suggested fixes after doing a search without success.
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Mar 8, 2016
My mouse and keyboard don't work. I just want to play counter strike...
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Aug 16, 2015
After upgrading my Dell Inspiron 15 3521 to windows 10, my number keys stopped working.
I have updated the touchpad and keyboard drivers but they are still not working.
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Sep 22, 2015
I have a Toshiba Satellite laptop. It kept prompting me to upgrade to Windows 10, so I did so. Now the button that disables my touchpad (also the F5 button) is not working. The touchpad will not turn off.
Secondly, when I try to move the cursor, the "right click" menu pops up wherever the cursor lands, and it will not let me type. I have to use an external mouse to click out of the menu, then put the cursor back where I wanted it to land.
How can I make the disable button on my keyboard work again, and how can I fix the mouse so that the right click menu only comes up if I actually right click?
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Jan 19, 2016
have a problem with usb drivers according to my control panel which says it is fixing the issue and then tells me to reboot but it is not fixed. Keyboard lights up on start but when the first blue window appears it goes off. I can get into the bios ok and the keyboard works there. only one port is working (USB3). as my mouse and keyboard are usb and there is no PS2 port i am kinda cactus at the moment. Been searching for usb drivers for win 10 but not having any luck. Everything was working fine since November until yesterday.
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Aug 30, 2015
For some reason two finger scroll just stopped working even though it was working about an hour ago. Why it changed or what i did to change it. I tried entering the control panel, mouse, then synaptics settings, and enabling vertical scrolling, but that didn't seem to fix the problem.
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Dec 26, 2015
My numlock key used to be preset after a computer restart or reboot, now it has to be manually pressed before the number key section and led indication is operational. I have checked and it is selected on in my bios settings.
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Oct 22, 2015
Earlier today I was playing my usual online game when suddenly the sound stopped working. It had been working just fine earlier and I hadn't changed anything except maybe updating Adobe Flash. After a while the sound suddenly came back and then it disappeared and hasn't returned. I've been looking through all the Device Manager and Sound Control, but nothing seems to be working. When I slide the sliders in the volume mixer Speakers/ Headphones and System Sounds lights up green. In the sound panel on the speaker icon there is a green check mark. This is all happening on my pc not my mac. So I'm not sure if I pressed a button during my gaming or if adobe flash might've messed up something. I've posted this thread here because everything I looked up points to Drivers, but to me it seems like they're working???
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Oct 9, 2015
So I have had this microphone since August 2015, and it has now stopped working?
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Dec 29, 2015
I have a Lenovo G550 Laptop that is many years old which has a built in WebCam that worked fine in windows 7. I did not check to see if it worked in the installation of Windows 10 or the update for Windows 10. So to my surprise when testing my camera with Skype, it gave me the blue screen of death. I tried opening it with the Camera application on the computer and again, it crashed.
Here is what I have found out so far:
1. My Lenovo laptop is not on the list supported that Lenovo has on their website for this problem
2. When looking on the D drive of my computer under drivers and camera and driverpackages, I find files that say: Windows XP, Vista, and Windows 7. This tells me that there isn't one for Windows 10 so I need to find a correct update for my computer.
So here is my question:
Am I wrong in assuming I need a Windows 10 Driver Package for the camera.
Uninstall the Easy Camera application that came with the computer, update the driver from Lenovo, and then your camera is good to use.
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Feb 3, 2016
Problem:
1) Since updating to windows 10, Laptop completely incapable of making any sound out of the speakers.
2) Headphones plugged into jack produces no volume out of earbuds
3) The Color of the volume slider when F9 or F10 is pressed is a light yellowish orange. Not the Usual Green
4) Playing a test tone creates an error box "Failed to play test tone"
Things I have Tried
1) Downloading a new Driver (failed)
2) Resting the sound and Sound system (failed)
3) Finding the mute button and unmuting the computer (it wan't muted)
4) Restarting the computer
Edit: 5) Tried to switch playback options, There are only 2: 24 Bit: 48000 Hz, 16 Bit 48000 Hz (DVD quality)
Solution I want:
1) My toshiba to actually play sound out of speakers
2) toshiba to play sound out of headphones.
I'm not sure if this is a hardware of software problem. Any way I'm posting it on both Toshiba and Windows 10 Forums.
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Nov 17, 2015
I have two desktops and a NAS drive on my network. Both PC's are Win10. One Pro, the other Home. Everything was working beautifully then out of nowhere the Home machine just stopped accessing the public folder on the Pro machine saying it didn't have permission. I thought the Public folder didn't need permissions if it's shared with Everybody. But it will access and read the other non-public shares on the Pro machine. Weird The Pro machine, however, doesn't even see the Home machine on the network any more, although I can ping it. Again, weird. I had a mapped drive to the Home machine which is now broken. Both PC's can see and access the NAS drive. No settings were changed, nothing was touched, it just worked one minute and stopped the next. The Pro machine was just updated to Build 10586.3 on 11/13/15. But I don't think that caused it because everything worked until the 17th. All the network settings were correct and they have not been changed. I can't find anything about it on the internet except the typical "Make sure Network Discovery is on and file sharing is enabled." Yes, Network Discovery is on and file and printer sharing is enabled on both machines. Still no go.
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Jan 20, 2016
Recently, my computer has been very strange... I have been having unwitnessed BSODs (showing up in the reliability monitor), lots of hardware errors in the reliability monitor and multiple programs stopping working. The troubleshooting steps I took to try to solve these issues were: updating all drivers, testing ram with memtest86+ (8 passes OK), testing the hard drive with Sea Tools (all ok) and refreshing windows 10.
A couple of days ago, I experienced my start menu, Cortana all "apps" etc. not working. So, I logged off, only to find a black screen with a cursor! The only way to turn off was to do a hard shut down. After turning back on again, I got the usual windows start up screen and normal "AVG watchdog starting up" text (see attachment). However, my computer freezes at this stage. AVG stops at finished and the computer freezes!
After trying to boot into safe mode, I simply get the black screen and cursor again.
Luckily, I have all files backed up and other computers to use, but I am really concerned about the root cause of my problems as I have had similar errors in previous installs of windows.
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Aug 9, 2015
So I've just recently upgraded to windows 10 from windows 8.1 and for the most part I have no audio. A few seconds after I started windows 10 I was able to get very low quality audio for about 5 seconds and then it just stopped working. (using mpv with a FLAC file) The only place that the audio works is the realtek audio manager sound test. I've tested other headphones with the computer and they haven't worked either. I've also tested my headset with other devices and it works fine. I've updated windows and installed the latest realtek audio divers and nothing except for the the sound test works. (I'm using an MSI z87 GD65 btw)
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Jan 1, 2016
I have a Anitech P201RU keyboard and when I boot my PC the keyboard works fine until the login screen. I have tried turning on legacy in bios and turning it off and tried uninstalling the drivers. What I noticed is that when I go into device manager it shows a exclamation mark next to the usb composite device.
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Jul 30, 2015
After I installed Windows 10 from windows 7 I couldn't use my mouse and keyboard it works when I boot up BIOS Utility but when im on windows 10 it does not work. I tried switching usb ports and that didn't work either.
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