Drivers/Hardware :: Laptop Touchpad Not Working
Jan 18, 2016
I have an Advent Monza S200 laptop. I've recently upgraded to Windows 10. Before I upgraded my touch pad was working fine, but after the upgrade my touch pad stopped working.
Once my laptop is turned on, the cursor is not visable on the screen, the touch pad is unresponsive too. If I plug in an external mouse, the cursor re-appears and I can control my computer that way, although as soon as I un-connect my external mouse the cursor stays on the screen but I can't control it with the touch pad.
I can un-install the touch pad drivers, then re-install them from the Advent webpage and the touch pad will work perfectly until I turn my laptop off, then when I switch my laptop back on, I'm back to square one again and can't do anything unless I plug in my external mouse.
I've tried asking on the Advent forums but they don't seem to have had any traffic since early 2013.
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Sep 3, 2015
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I have a Toshiba Satellite laptop. It kept prompting me to upgrade to Windows 10, so I did so. Now the button that disables my touchpad (also the F5 button) is not working. The touchpad will not turn off.
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Sep 26, 2015
I am getting my 3 year old Dell Vostro V131 laptop up and running. I bought Windows 10, installed it and configured everything without too much of a problem - except for this little issue.
Just as the OS installed, the touchpad just allowed me to move the cursor and tap to click - not much of a surprise, as it ran on stock Windows drivers. I got the touchpad drivers for my laptop model from Dell's site (was labeled as a Windows 7, 8 and 8.1 driver, but there was none for 10, so I just used that). The scroll and zoom gestures worked fine in file explorer, MS Office, Skype, Spotify, Chrome, control panel and desktop. However, there is no reaction from Edge, modern/metro apps (like settings, weather) and the start menu!
I'm pretty much stuck right now. Here are the things I tried:
1. Configuring the touchpad in Windows settings - not possible, as the OS doesn't classify my touchpad as a "precision touchpad", and therefore doesn't allow to configure any gestures.
2. Installing a driver from Synaptics' website (obviously with the Dell one uninstalled) - doable, but it doesn't change anything at all; the touchpad is still listed as "PS/2 pointing device" in the device manager, no gestures are available, no driver is listed in "Programs and features", and no icon is to be seen in the app tray.
3. Same as 2, but first uninstalling the generic driver via device manager - not effective, as the driver uninstall requires a restart, and after the restart Windows installs the generic driver back.
What I thought about: This is obviously Microsoft's fault, as only their new, Windows-10-modern-interface-touch-controllable-minimalistic-cool-looking software faces this issue. Could I, by any chance, fool Windows 10 into thinking i have a "precision touchpad"? Registry editing comes to my mind, but I have no clue how to find such an entry if it exists.
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Sep 28, 2015
I do not like the touch pad. When I had Windows 8.1, I simply disabled it. But Windows 10 has a mind of it's own. I go into settings for touch pad and put a check mark where it says "disable touch pad". But as soon as I restart, the touch is enabled. I go where I put the check mark and it's gone--Windows just un-checked it. There are a couple of places where I can disable it, but upon restarting it goes back to where it was. I even went in Device Manager and disabled it there, but the same thing happens.
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Aug 14, 2015
since upgrading to Win 10 the Synaptics PS/2 touchpad will not scroll. I have rolled back the driver - didnt work, reinstalled the latest driver (15/7/15) -didnt work, all the relevant check boxes in device setting are enabled. (HP Pavilion dv7 Notebook PC)
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