Drivers/Hardware :: Microphone Not Working With Combo Audio Jack
Sep 3, 2015
My laptop only has one combo audio/microphone jack, and I can't get the microphone to work at all. I just bought a new headset that came with an audio/microphone splitter specifically for the purpose of using it on this laptop. While the output works fine, the microphone input is absolutely ignored.
I am 100% positive this is an audio/microphone splitter (and not just an audio splitter) as it has 3 rings on the end of it (indicating that it is compatible with using a microphone), and one of the input jacks even has a microphone icon on it. Realtek Settings are nowhere to be found in Control Panel, and I couldn't seem to find anything in the system sound settings.
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Aug 17, 2015
I have headset Genius HS-500X and it has 2 seperate cables for audio and mic. The problem is that my laptop has only 1 jack with headphones and microphone icon, so it should be a combo jack. About 2 months ago I've bought an splitter [URL] , that has one cable red and one green so it should work. It's the same as in picture. But when I plug everything in correctly microphone is not working and headphones have reversed sound, when sound should come from left side it comes from right. I've tried to reinstall software (realtek) many times, also bought another one splitter, but no success.
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Aug 31, 2015
So, after fruitless attempts at fixing the issue using other people threads I've decided to create my own.I'm one of those unlucky to be bugged by sound issues after an upgrade to Win10 from Win7. My Siberia v2 headset microphone doesn't work.
What I've tried:
1) Updating the VIA HD drivers, including the latest pack for Win10 (the one that marks your devices with (Win10)).
2) Lowering (and increasing) the bits and sampling rate
3) Installing the older drivers in compatibility mode. The one for Win7 gave me a blue screen and failed to install, Win 8.1 drivers made no difference, mic still didn't work.
4) Installing the generic Windows high definition audio device drivers. No difference.
The new driver pack from VIA still fails to set the correct device as default, enabling 'Headset' from the front panel which isn't even connected inside. Now, the 'speakers' option enables the audio playback, but microphone is still unresponsive. It behaves strangely, sometimes the volume indicator seems to be picking up noises, but it lasts only for a few moments after which there's nothing. Obviously, I've checked the micro on another PC and it works fine.
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Aug 25, 2015
I installed windows 10 for my Asus laptop(which was running windows 8.1 pro and the mic worked perfectly) , and the microphone just doesn't work. I tried to install the latest win 10 drivers for Via, and that didn't work. Are there any fixes for this problem, or am I just out of luck?
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Sep 13, 2015
after installation of windows 10, my laptops audio jack is not working. No sound is coming in headphones.
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Jan 19, 2016
On my HP pavilion notebook the end of the headphones is stuck in that jack, currently I have a tool coming to repair that. Is there a way I can disable my audio jack. Headphones is not coming up in playback devices. The only thing that is is. Speakers/HP. I tried installing realtek software it will not install. It says it is installing the headphones than I switch it to the speakers as the default but then it switches back to the Speakers/HP.
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Sep 24, 2015
I don't know if this started since Windows 10, but I use headphones for PC sound and if I go outside to smoke a cigarette or something I take my headphones with me so I can listen to music from my phone. When I come back and replug my headphones into my PC, audio no longer works in games, FL studio, YouTube videos, etc. Until I restart the entire program. Systemsounds work fine after replugging but audio in anything other than Windows don't
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Aug 17, 2015
I have a Centrios Desktop Microphone with a 6.4mm Jack. My Lenovo Thinkpad Edge E420 obviously doesn't have a 6.4 mm Audio Jack but it does have 1 Jack for both Audio and Microphones. I found an adapter from 6.4mm Female to 3.5mm Male. When i plug the Microphone into the adapter and the adapter into the Laptop it weirdly plays music out of the microphone and thinks it is a Speaker according to the control panel. I also have a splitter to make the 1 dual jack into two separate microphone and audio. I am not sure how to get the Desktop Microphone to work as a microphone.The Microphone will work on any other computer with a single microphone jack.
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Jan 20, 2016
So a few days ago I finished my new build, I went for for Win 10 with DirectX12 in mind. However, my mic does not work, neither through the front or back panel. The PC detects that an audio jack has been connected, detect the mic through both panels, but the mic itself does not pick out any voice. I tried reinstalling Realtek drivers, motherboard drivers, raising the level on Recording Devices and none worked. I'm using ASRock x99 Extreme3 Motherboard. Is there anything else that I can try? The mic works on my laptop and any other device, it's a Steel Series Syberia v2 Headset. Just updated Realtek Audio to 7720 v and still nothing.
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Aug 18, 2015
Since installing Windows 10 my desktop will no longer recognise any external microphones, i've tested the microphonse elsewhere and they're working fine. The only place on my pc that will still recognise the microphone is Skype which only shows it in the settings in the form of the green bar moving; Echo and other skype calls will not read the mic.
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Oct 9, 2015
So I have had this microphone since August 2015, and it has now stopped working?
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Mar 5, 2016
how to test if microphone is working?
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Sep 7, 2015
My Lifecam Cinema microphone worked fine in Windows 7 but in Windows 10, it's not working. The driver appears installed fine. I've tried upgrading it but I'm told that the currently installed driver is the latest.I chatted with a MS rep who told me to call MS but they just told me to go back to their site.
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Jan 16, 2016
I have a combined mic and speakers jack and also a combined input, but my microphone isn't working. it's just using my pc mic.
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Aug 29, 2015
My audio jack is not working. I have tried reinstalling the driver and nothing. My laptop's speakers stop working when I connect my headphones, but no sound comes out. They are not detected in the Playback Devices and the Sound Mixer does not pick them up. The Realtek audio manager can, although not by default, detect when my headphones connect, but again, no sound comes out. I have tried several jacks and none works.
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Aug 11, 2015
I currently have an Asus Vivopc desktop that I use as an htpc and it is connected directly to my LG LB5800 tv. The PC has onboard speakers which sound terrible and when I connect the tv via HDMI, the video works fine but no sound comes from the tv.
I still get sound from the PC but no matter what I can see, there is no option whatsoever to have the TV as a playback device. It isn't listed at all. I've reinstalled the intel and realtek drivers but that didn't work. I've opened up the playback devices, shown disabled devices and it didn't show up either.
With Windows 8 it worked flawlessly. With Windows 8.1 it would only work when I rebooted the computer with the TV on, otherwise the device would disappear as soon as it was turned off. With Windows 10, it just isn't there at all.
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Aug 9, 2015
I just upgraded my ASUS Laptop from Win 8.1 to Win 10 X64. (It has Via HD Audio)
Initially, sound worked but the microphone didn't. I fussed with many settings but nothing seemed to work.
I uninstalled and reinstalled the drivers, then the mic seems to work but sound doesn't.
Some of the events that I have encountered are: One message said "Windows has detected that Audio enhancements for the following device are causing problems". I disabled all enhancements but nothing changedBased on other posts, I tried to change the default format to 16 bit and other Hz. Nothing worked.I tried to play a test tone in the speaker setup and got the message "Failed to play test tone".I tried to update the drivers but was informed that I had the latest drivers
I went to the VIA web site to look for new drivers but there are none listed for Win 10.
Is there something else that I can do or is it just a matter of waiting for new VIA drivers? (VIA HD Audio is such a common audio chip that I find it hard to imagine that VIA and Microsoft haven't solved the driver problem - particularly given the Insiders Hub process!)
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Feb 1, 2016
My speaker icon is not responding and I really want to turn off the speakers! What can I do? Also when I try to watch a video, even with my speakers at 100% and the videos speakers are at 100%, I still don't get any audio.
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Aug 9, 2015
So I've just recently upgraded to windows 10 from windows 8.1 and for the most part I have no audio. A few seconds after I started windows 10 I was able to get very low quality audio for about 5 seconds and then it just stopped working. (using mpv with a FLAC file) The only place that the audio works is the realtek audio manager sound test. I've tested other headphones with the computer and they haven't worked either. I've also tested my headset with other devices and it works fine. I've updated windows and installed the latest realtek audio divers and nothing except for the the sound test works. (I'm using an MSI z87 GD65 btw)
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Aug 8, 2015
I have an MXL 990 microphone (xlr), and a Line 6 Studio UX2. When I plugin my mic, I see in the pod farm software that I am getting signal, and enough volume. However, my system doesn't pickup any sound at all. I have set the correct device as a recording device, and it still doesn't work.
The Audio interface picks it up, but nothing else on my pc does. Skype, teamspeak, etc.Also, it worked fine before I got windows 10.
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Aug 2, 2015
ever since I got windows 10 my maxx audio doesn't work and now just says "MaxxAudio processes internal speakers output only"
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Aug 28, 2015
I updated my computer to Windows 10 Pro just few hours ago. I experienced some problems with the video drivers, but I solved them by updating the driver through nVidia GeForce Experience.
Now I have problems with my audio driver (which I think it is VIA HD Audio). My computer does not recognize my external microphone, only the internal one (which is not of the best quality). I looked for the drivers in the ASUS website, but I have found only outdated drivers for Windows 8. Then I saw the "sticky thread" on tenforums in this section and I tried to download the driver, but I do not want to mess up everything else as the site says:
Audio drivers available for download from the Realtek website are general drivers for our audio ICs, and may not offer the customizations made by your system/motherboard manufacturer. To be sure you obtain the full features/customizations provided in your original audio product, please download the latest drivers from your system/motherboard manufacturer's website.
So I'd like to find a good driver for my own PC (which is an ASUS G75).
In addition to it, it seems I have installed VIA HD Audio Control Panel, but I cannot access it because no window is shown when I start it.
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Feb 11, 2015
I've been attempting to use applications like Teamspeak or Google Hangouts, but whenever I try to use the built-in microphone on my laptop, it doesn't work. It did work when I was using Windows 8.1. The "update driver" button only says that it's up to date.
EDIT: I have also found that the microphone appears to be turning on and off, stopping any audio when it's on.
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Sep 20, 2015
The microphone on the Beyerdynamic MMX 300 is quite loud and sensitive, so I decrease the input volume by 30% in the recording devices menu, but regardless of disallowing access to it from other programs e.g. Skype, it always seems to change back up to 91% after awhile. I'll attach screenshots of the settings I've changed in Skype/recording devices. How would I completely prevent the volume readjusting itself?
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Dec 20, 2015
Recently I purchased a Logitech h151 headset which has only one single jack, as my ASUS laptop has only one jack used for a headset. However, upon connecting the headset, although the sound plays through it perfectly and without issue, the microphone doesn't seem to work.
I've tried multiple solutions - I went to the Realtek Audio Manager to try and find advanced options, as I read that a possible fix to this is to go there and select an option to separate all input jacks. However, I cannot seem to find advanced options anywhere. I have also entered the Sound section in the control panel, and under the microphone section my external microphone was not detected, even after showing all disabled devices.
As for the Realtek Audio Manager issue, I read of several solutions to make advanced options pop up - from updating the driver to completely uninstalling it and such. As you can probably understand, I would rather not result to such things as messing with the drivers, as I am not a tech-savvy person and will not be able to claw out of a technical hole should I get into one.
EDIT: I forgot to mention, the internal mic is being used and can be detected (of course).
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Oct 23, 2015
I can get it to pair and says it is paired but it says it is disconnected in the playback and recording settings dialog box. Is it possible my devices are too old the Bluetooth dongle is BT2.0 and the headset is a MotorolaT225 hands free speakerphone for my cellphone which works fine. If they are then what headset does work with win10 out of the box?
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