Drivers/Hardware :: Mouse And Keyboard Stop Working After Long Period Of PC Being Shutdown
Jan 19, 2016
I just recently updated. I then created a boot disk and performed a clean install. I use a Razor Black Widow Ultimate keyboard and a Logitech G9x laser mouse. I can reboot, I can shut down and restart and everything seems to work fine. But, after leaving the pc off all night and start in the morning I have no mouse or keyboard. This has happened Saturday morning, Sunday morning and yet again today. Fortunately, I have Acronis backup of my install, so when this happens I just re-image the hard drive and start searching for solutions again.
I have the latest Logitech mouse drivers and running Razor Synapse for keyboard software.
The latest thing I have done is disable fast boot but have not had it shut down long enough to see if it fixes the issue.
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Sep 19, 2015
My mouse and keyboard were doing fine with Windows 7, but after I upgraded to Windows 10, my wired mouse and keyboard have been prone to just randomly stop working for a few seconds before working again. When it happens to my keyboard, what key I had been pressing would be typing over and over again, while my mouse is stuck in place (screen is not frozen, videos keep playing, etc). In addition with the windows 10 upgrade, I also got a new graphics card at the same time, but I don't think a graphics/video card could be responsible for this kind of thing, right?
Hardware Information:
Mouse: Corsair Raptor m40
Keyboard: CM Storm QuickFire Rapid
Graphics Card: Sapphire Dual-X R9 270
I have no viruses/malware, and when I go to the devices manager and try to update the "HID-Compliant Mouse" driver online, it seems like it's the recent driver. Same for the keyboard. Therefore, I'm leaning to the Windows 10 to be the culprit, but I'm not too sure.
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Jan 12, 2016
This has happened a lot since my upgrade to Windows 10, and it's really starting to get on my nerves. Seemingly randomly, my keyboard will stop responding to what I type, and my touchpad completely stops as well (no, I did not accidentally click to disable it). These problems will never resolve themselves on their own, but as soon as I reset the computer everything works again - to me, that sounded like a driver crash, but nope! I checked the driver menu and it told me everything was running just fine. What's even more strange is that I have the backlight keyboard enabled so that when I type, it lights up. And strangely, the keys still light up when I press them, so I know it's registering my typing SOME how.
You would also think that this would be a software problem since it fixes immediately upon reset, but I've noticed that this issue seems to crop up a lot right after I have moved my computer..
In order to possibly do testing on what is causing this (I've tried everything I can think of) I am purposely not resetting my computer (this is a touch screen, but this on-screen keyboard typing is obnoxious). Currently, both keyboard and touchpad don't work, but a usb mouse I use does (the computer is also set so that using the usb mouse does not disable the touchpad).
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Jul 30, 2015
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Aug 7, 2015
I use left handed mouse, and swapping left / buttons works OK. I also set the wheel button to be "double click". But the wheel button brings up the context menu instead of double click. If I change to right hand mouse, the wheel button gives double click as expected. how to make the wheel button give double click for left hand mouse?
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Nov 2, 2015
My PC was working fine until today. Now when I boot up the lights on my razor keyboard illuminate but when it gets past the bios the lights turn off.
When the login screen for w10 comes up I can't login because both the keyboard and mouse are not responding.
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Dec 14, 2015
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Mar 8, 2016
My mouse and keyboard don't work. I just want to play counter strike...
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Nov 20, 2015
After installing asus AISuite 3 my mouse and keyboards stopped working, i can only use them in the BIOS.
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Jan 14, 2016
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Jul 30, 2015
Just upgraded to Win 10 this morning, everything was smooth except for one thing: my Logitech Bluetooth keyboard and mouse stopped working. Looks like there's an error with the Broadcom Bluetooth USB driver, which is already the latest and greatest according to Windows, which obviously it ain't. Where to get working drivers? Surprisingly there's nothing about Windows 10 on Broadcom's site??
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Jan 31, 2016
I have been getting random BSODs, sometimes they happened 3-4 times a day and sometimes I will not have one for 3-4 days. Also sometimes my computer will just freeze, mouse cursor and keyboard not working and I have to hard boot. Also some times when it freezes, a stutter/buzzing noise is head through my headphones. Attached is the files
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Aug 23, 2015
So I recently downgraded from Win10 to 7 and after everything finished, I can't type in my password or move my mouse! I tried replugging the USBs to no avail and I restarted and booted my pc in safe mode And now I'm stuck on the lock screen in safe mode. How do I fix this?
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Nov 5, 2015
i upgraded windows 8 to windows 10.now the mouse cursor and keyboard function keys is not working
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Jan 3, 2016
I have been having this rendering issue for more than 3 months now and it persists after several OS re-installs.
Resolving this problem is of extreme importance to me since many of the programs I rely on are affected. Reverting to an older Windows version is not an option for me.
Affected programs:
Mocha Pro 4.1.3, IDA Pro 6.8, VLC Player & qBitTorrent (all versions)overall countless new and old programs affected
How to reproduce:
I can reproduce it successfully every timeMove the mouse from one sub-menu item that expands (SS1) to another (SS2) for a few times (usually around 10 is enough)It can also happen by interacting with any other UI elements in the program (although takes a few more clicks)
SS1:
SS2:
Facts:
Mouse stops highlighting any buttons or menu items in the whole program - if you hover over anything that's supposed to have a hover action (like these menus) - nothing will happen, as if the mouse isn't thereClicks will also only work in less than 10% of all scenarios'Ghost' menus (only the shadows of the drop-down menus are visible) will as well start appearing from some hover actionsUI of the affected program suddenly becomes very slow, laggy and choppy when the bug is triggeredEvery program effected by the bug will not exit properly no matter what and the process will stay running forever, unless closed via task managerThe only solution is to restart the program
Troubleshooting done:
old versions of the same softwarenew versions of the same softwareall compatibility settingsall possible integrated and dedicated GPU drivers (from both laptop manufacturer websites & official websites)fully disabling Windows animationsre-installing my computer 3 times
My guess (as of 4th of January, 2016):
I think that the hovering effect of the mouse gets 'stuck' in one place (the place where the glitch initially occurs) and it stays there forever, despite the movement of the actual mouse.
Screenshots (just a few of the many problems):
IDA Pro:
Mocha Pro 4.1.3:
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Jan 21, 2016
In device manager, when going to the view tab and clicking show hidden devices I have exclamation points next to Standard PS/2 Keyboard and Microsoft PS/2 Mouse. I can uninstall, but after reboot they appear again. My motherboard does not even have PS/2 outlets, only USB.
I have downloaded and installed the latest intel chipset drivers 10.1.2.10. The errors showed up before and after the chipset update.
After running perfmon /report I get errors for both of these.
After I uninstall both of these in device manager and run perfmon /report I do not get the errors, however they reappear after a re-boot.
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Sep 13, 2015
So I was in my bios and I changed my CPU mode offset sign from + to -, I saved the settings and exited. When the PC restarted it came on perfectly fine but I am getting no signal on my monitor and my razer keyboard & mouse aren't coming on or lighting up.
My motherboard is a P8Z77-V LX
My CPU is a Intel Core i5 3470 3.20Ghz.
My RAM is G.Skill RipJawz 1866mhz 4 X 4
My GPU: Asus GeForce 660ti DirectCU II OC Edition.
I googled around and it said to take the battery out for 10 seconds and put it back in, I did that and no change, I also took the jumper from 1-2 and put it on 2-3 for 10 seconds then back again, Again no change.
Ive reseated the RAM/GPU and CPU and nothing seems to be working.
The pc turns on fine but nothing seems to be working.
Even my Corsair H80i pump LED changed from white to pink which is the colour I set it. All fans are working too.
Why I changed my cpu offset mode, Before this issue I just had a bluescreen for WHEA_Uncorrectable_Error, I turned my PC back on and I googled around and it said it was something to do with my CPU voltage, and one person suggested to try and change it from + or auto to -, So I restarted my PC and changed the cpu offset mode from + to -, after that it doesnt seem to be working and im not quite sure why.
What I can do to try and solve this issue or should I just order a new motherboard?
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Jan 23, 2016
Recently I upgraded from Windows 8.1 to Windows 10 however this caused several issues with my laptop so I reversed the upgrade back to 8.1. My Kaspersky AntiVirus would then not work leaving just a blank logo on my desktop. I tried to uninstall kaspersky using the uninstall programme available on their website but upon restart I can no longer get past the login screen as I can't use my keyboard or mouse to enter my password. I can enter a screen that allows me to select safe mode but again I can't enter my password. I have a Dell restore USB but this will not work. I have tried USB mouse and keyboard but no luck either. I cannot preform a restore at all.
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Sep 15, 2015
I edited the BIOS settings to try and enable my keyboard and mouse and wake my computer from sleep, however now I am having the problem that moving the mouse/using keyboard also turns on my computer when it is powered off.
Is there a way to get my computer to wake, by only click or typing any key (not moving mouse), but at the same time, keyboard and mouse not affecting anything while the PC is turned off (only being able to press the power button on the PC tower to turn it on from shutting it down)?
Here is a photo of my BIOS settings currently. When I have "Resume from S3/S4/S5 by USB Device" enabled, the computer turns on (from being shut down) by moving the mouse/clicking/hitting any key on the keyboard. When it is turned off, the mouse or keyboard don't do anything while the computer is off or asleep.
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Aug 3, 2015
I have followed several similar threads and their fixes for this problem with no result. After downloading the Win 10 upgrade, my system then said "loading updates". Then it restarted with a blue login screen saying "Welcome Back!" And a box to enter my password. The cursor is blinking in the box, but neither my mouse or keyboard works.
I have hard booted several times since the ctrl+alt+delete does not work. I am also not able to access safe mode as none of the "F" keys work during boot up.
I have tried the following:
1. Unplugged all USB devices except keyboard.
2. Turning off internet at the router.
I have a Dell desktop, and upgraded from Windows 7, with a Netgear router/modem. The only way I can get the system to move is if I power off at the main switch after booting up which goes into bios and disc diagnostics, but I don't know enough about computers to know what to do there!
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Dec 25, 2015
I just did a clean install on W10 and change my bios to UEFI (which it supports.) I'm having this intermittent problem with the Windows "Start" Button in the lower left. It just stops working - left clicking doesn't do anything, although right-clicking does. I just have the basics installed now.
Also, my Windows "Start" key on my keyboard stops working as well. I checked on a keyboard checker and the key itself is fine. I have to log out/back in to get it to work again.
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Feb 23, 2016
Click on the start menu > Power > Shutdown.does not immediately shut down. I can continue to do tasks for about 30seconds. The computer suddenly switches over to the "Shutting Down" screen with green/blue/<color> background.The computer takes several minutes to shut down.
I have attached a screenshot of Event Viewer logs for Microsoft/Diagnostics-Performance/Operational filtered to Event ID's 200-299 (Shutdown).I have also run a sfc /scannow but there were files that Windows was unable to fix.I'll include the log files as a zipped attachment.
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Jan 1, 2016
I have a Anitech P201RU keyboard and when I boot my PC the keyboard works fine until the login screen. I have tried turning on legacy in bios and turning it off and tried uninstalling the drivers. What I noticed is that when I go into device manager it shows a exclamation mark next to the usb composite device.
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Feb 23, 2016
My USB Ports stop working the second windows start to load. My logitech g710 & G502 light up and work fine in the motherboard BIOS but the second windows starts to load the stop working. I have been using a PS/2 Keyboard to navigate through the OS. I have restore windows. I have install a fresh build of windows. I have updated the motherboard BIOS. I have updated to the latest drives in my device manager and still no luck.
Intel 4690K
Cool Master Hyper 212 Evo
MSI Z97S SLI Krait Edition
16GB G. Skill Ripjaws X Series
250GB Samsung SSD 850 Evo
2 EVGA GeForce GTX 970 4GB
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Dec 21, 2015
Okay, so I take blame for accidentally messing up my Windows 10. My NVIDIA graphics card wasn't working and wasn't letting me install my drivers. Well that aside, now that I installed older Drivers Windows 10 registers something horribly wrong. It wants to do a system repair. Okay, good, fine with me. But then when it gets to the page for me to select a keyboard layout, I have no mouse and my keyboard doesn't work either.
Anytime I press a button on them their backlights turn on, but then turn back off when I don't do anything with them.
I can't afford to get a new OS, I have no DVD Drive so I definitely can't do anything that requires a disk. What do I do?
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Feb 4, 2016
I started to upgrade all my drivers since I downloaded windows 10. Everything was going along fine until I hit the driver on my mouse. Gone the mouse disappeared. There was no way to get it back. So I finally hooked up another mouse and tried to go back and roll back the driver to the other version. The roll back box won't lite up and it has to be lite to be able to roll back.
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