Drivers/Hardware :: No Audio Output Device Is Installed - No Realtek Device In DevManager
Sep 12, 2015
i have my ASUS X555LD for almost a year now, so as far as date is concerned my laptop shouldn't be too old to suffer such illness. So it came with Win8.1 x64 of course and just recently, as soon as Windows 10 was released, i upgraded quickly.
but right after i upgraded to Windows 10, my laptop became ill and had this errors:
1. i got BSoD Most of the Time, one would say CRITICAL_PROCESS_DIED or UNEXPECTED_STORE_EXCEPTION. there are times my laptop would freeze in the BSoD, not even the 0% would move to 100%. so i had no other choice but to force shutdown it, and sometimes after turning my laptop on again i end up at my BIOS with no HDD nor BOOT ENTRY listed. as i experimented, i had to press slightly hard on the right side of my Laptop where my HDD is Located just for my Laptop to re-read my HDD once again, as soon as i got back to Windows 10, i ran an HDD Check and nothing was wrong, no bad sectors or anything. this is confusing me as to how it is happening. so i somehow got used to BSoD since my Laptop frequently experience it. sometimes just a simple movement that would shake my laptop would turn into BSoD again, i suspect something like my HDD or loose or the likes. i dont really know.
2. after the BSoD Case, a week or three i guess. i started to loose Audio Ability. it was just this morning, the Volume Icon has a "RED X" on its icon and states "No Audio Output Device is installed.". and after checking my Device Manager, to my surprise the Built-in Audio Device (Realtek) is not there. i don't know how or why it happened but i can't get it back.
even checking the sound tab on the control panel doesn't bring out Audio Devices.
i was wondering if ASUS or the PC Store where i bought my Laptop would fix it for me as per warranty is involved ?
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