Drivers/Hardware :: No External HDDs Recognized Since Restoring Acronis True Image Backup
Nov 15, 2015
Had some issues with my PC with user profile, so restored a 3 day old acronis true image backup.
now none of my external HDDs are recognized, by Windows or Aome hdd manager either.
USB pens are ok.
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Nov 19, 2015
I recently upgraded my desktop from Windows XP Pro to Windows 10 Pro but have had no luck yet accessing the data on either of my two external HDDs even though my system is fully updated with Threshold 2.
The external HDDs are as follows:
WD My Book 1TB (USB 2.0) NTFS
Hitatchi Touro Desk Pro 2TB (USB 3.0) NTFS
Neither appear in File Explorer but they are correctly identified in Devices and Printers. They also appear in Disk Management but are listed as “unknown” and “not initialised”. I get an I/O device error if try to initialize them using MBR or a “disk is not convertible because the size is less the minimum size for GPT disks” error message if I choose GPT.
I have also tried plugging the external HDDs into different USB ports (both 2.0 and 3.0) and re-installing the "USB Attached SCSI (UAS) Mass Storage Device" driver in Device Manager but all to no avail.
I know both my external HDDs still work fine as they were recognized and readable when I tried them on a different Windows 7 machine. I am also fairly confident that the Windows 10 installation is OK on my target PC as I did a clean install from a bootable ISO file.
I read somewhere that Windows 10 may have an issue with external HDDs over a certain capacity, and sure enough, when I hooked up an aged 250MB external HDD it worked straight away, no problem.how I can get Windows 10 to recognize external HDDs with a higher capacity?
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Jul 5, 2015
I currently do File History with 1 external HDD as everyone else does. I have a spare external HDD that is just gathering dust. I wonder if I could do File History with 2 external HDDs? Will I run into trouble if I did?
The idea is that I could do File History with the 2 external HDDs on alternate days, so if the internal HDD and one external HDD happen to die on the same day (very, very unlikely, I know) I lose just one day of backup at the most.
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Feb 10, 2016
Though I use Macrium for backup but few months back I created a Backup of one PC with Redo and saved the backup directly in pen drive but forgot to format the pen drive in NTFS and it remained Fat32. So the Redo created backup in four parts i.e part2, part3, part4 and part 5 ( I do not know why part 1 is not there) total 7GB. My question is whether Redo will be able to restore the backup from these parts or I will have to first joined the parts which I do not know how?
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Mar 5, 2016
What is the name of the folder where my Live Mail contacts are stored?I've lost them & I'm hoping to restore them from a Backup Image file...
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Aug 26, 2015
I upgraded my system to Windows 10 back on Aug 6th and didn't have any problems until yesterday. I won't go into the details of that issue but it forced me to restore Windows 10 from an Acronis TrueImage backup I had taken on the 8/7. Although the restore went well and Windows 10 is back up and running, I am unable now to run Windows update as each time I do so it give me this 0x8024402F error that says that there was some problem installing updates.
Note that this is not an internet connection error as I can browse the internet and download updates to other apps. I have tried the Windows 10 Troubleshooter for Windows update as an Admin and it says it found a configuration problem and fixed it but I still get the error. I have run various system scans and a CHKDSK and they find nothing wrong. I have searched the internet high and low for a solution this problem but the only thing I find seems to be focused on fixes to Windows 7 and Windows 8.x, not Windows 10.
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Apr 14, 2016
I was moving video files (AVI) from an external backup drive (WD Element) to another external backup drive (Seagate expansion) after having moved another video file from my laptop (Acer) to that Seagate external drive. The night before I had moved some video files from the WD to the Seagate with no problem but using a different laptop (Sony). These video files are all rather large and I can tell that the space is still being allocated on the Seagate because while the folder cannot be seen the space that was there is still being used by the Seagate because I am missing over 100GB which would be about the size of that now missing folder.
What happened was there was a message that the Seagate drive could not be recognized while the files were in the process of being moved to that drive from the WD. This is after I had already moved a video file of about 26GB with no problem into that now missing folder. When I saw the message I attempted several times to move files to that Seagate drive but I could not so I unplugged the Seagate drive from that laptop (Acer) then reinserted it into the usb port. I got a repair message that said it needed to be repaired because some files were corrupted and that no data would be lost but the drive would be unavailable during the repairs so I checked ok. It took only about 30 seconds and it said the repairs were completed and the drive was available but I noticed that the folder that I was moving the video files to was not gone.
As I stated there are more than 100GB of files in that folder some are video and others are audio recordings that were created by using the myrecording (audio and video) features of the Acer laptop and they are very important so I need to figure out if they can be retrieved from that Seagate drive. I have not copied anything else onto that Seagate drive but I have plugged it into the Acer computer to ensure it is being recognized. Both the external drives WD and Seagate are plug and play that are powered from the usb -- they have no power adapters.
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Feb 10, 2016
Today I tried to copy my windows 10 ssd to a new ssd I used macrium reflex 6 and image for windows the last version
After the boot, I disconnected my other drivers ,but i got inaccessible boot device I can't boot anymore...
Does restore an image of windows 10 to a new ssd ? I tried macrium bootloader fix without luck...
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Oct 14, 2015
I am in the process of creating an Image of HP Pavillion DVT7 2200 Notebook now. getting some steps to follow to restore it. The Laptop I have Macrium Reflect running on now will have the HD replaced as it on the verge of failing hence why I'm doing doing.
I have physically swapped out the old HD with new HD? I will have Macrium Reflect Image contained on the root of a brand new 1 TB External drive. start at the point of turning the PC on for the first time and if I should have the External drive plugged in before I attempt to boot the laptop for the first time.
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Mar 23, 2016
So after rebuilding my desktop, I boot everything up and do all the right things(drivers updated and whatnot). Before I do this though I make sure all of my USB plugins are in the exact same place they were in on the old machine(This probably doesn't mean anything but Im neurotic). I go to access my external and I can't find it! I go into the bios and it recognizes that there is a HD attached but no drive letter or anything. I try disk manager but all i see is my 2 tb on an empty letter area.
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Dec 14, 2015
I've about 4 SATA HDD's that I've removed from computers that I've junked -- all SATA about 12 TB.
Is it possible to build an enclosure and create a NAS drive -- I can easily make external USB drives but I think a NAS storage system would be better. What I need to do --should in theory be easy just need some sort of network card and an OS.
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Aug 21, 2015
I am trying to restore a Windows 10 system image with no luck. Here is what led up to this situation:
1. Upgraded from Windows 8.1 to Windows 10 when it became available the end of July.
2. Made a System Image (ssd m.2 mounted on the motherboard) after I was to a point where everything seemed to be working fine on 8/12/15 and saved the image to a separate hard drive on my system (E: drive).
3. Updated the bios from 2012 to 2501 yesterday and I was no longer able to boot from the ssd drive. Windows would start to load and then give me an error that no operating system was available. Tried everything I could to get Windows 10 to boot from the ssd drive with no luck (after the initial boot manager reached the point where the operating system should begin to load, all drive activity stopped)
4. Performed a System Restore saving all personal data because I could not see the system image I had created or access the original ssd partition the had original Windows 10 on it in a command prompt from within Windows RE (the drive did not exist).
5. Windows 10 now loads less all the programs I had installed.
6. When I attempt to restore the system image from advanced options in Windows 10 RE, it gets to the point of showing me available images for which there are none showing. I copied the image from the original hard drive to a USB hard drive and to a network location. Windows does not recognize the image in any of the locations.
I read in a thread somewhere that in Windows 10, the only way to restore a system with a windows system image was with the actual OS that created it. Since I did the Restore from the original system image from the recovery partition and not the one I had made the image with I am assuming that is why Windows is not showing any image to restore.
I have a custom built system:
Asus P97 Pro mobo
Intel i7-4790 3.6GHz
32 GB RAM
64 bit Windows 10
SSD - Crucial CT500MX200SSD4
Hard Drives x2 - Toshiba DT01ACA300
How to get Windows 10 to recognize the image. I am going to give it about another hour of research and then do a clean install.
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Jan 14, 2016
So i have a folder in which i do all of my work, that's why it's a google drive folder located in C:UsersTaloGoogle DriveFacu
The thing is that i also want to back it up into my passport external drive (just in case). I'm using WD SmartWare software to do this. I have no problem in backing up my other files, but i can't get it to backup this google drive folder because it says "Access denied".
How i can allow access to that folder? I tried running the WD Smartware as administrator but the same happens.
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Jan 11, 2016
If I do a fresh install. What are some safe online sites I can back up my files? Drop box or one drive?
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Oct 26, 2015
I had updated windows 7 home premium to windows 10 then when the update was complete I created a backup image of the whole system.... and saved in an external HD. then my fixed disk died, replaced by a new fixed HD I can not recover the backed up windows ten image from my external HD ... is that due that when replaced the new HD I am contrived to recover the system with windows 7 home premium and windows 7 do not recognize the backed image of windows 10?
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Apr 1, 2016
I recently purchased a Lenovo 900 ultrabook, and proceeded to upgrade from Windows 10 Home to Windows 10 Pro (using a Windows 7 Ultimate product key). Now that I have done this the factory "restore" does not include my upgrade and I am concerned that I would lose it if I ever needed to restore.
So, I am trying to do a full system image backup to a flash drive, but Windows 10 says that the drive is not allowed for this. I can create the USB drive as a network share and get the backup to work using that method, but I don't really trust that it will work properly.
How to do a full system image backup to a USB drive in Windows 10 that you trust will work in the case a restore is needed?
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Jun 29, 2015
I've not partitioned a hard drive on Windows 8/8.1. In fact, I've never partitioned a hard drive on Windows 7. The last time I partitioned a hard drive was Windows XP to dual-boot two operating systems. I'd like to partition the hard drive on my laptop in order to save a backup of my system onto it, as I don't have an external drive right now. Any detailed, step by step process to partition my hard drive and then back up my system onto it? I have 350GB of free space.
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Aug 30, 2015
Before I upgrade to Windows 10 on my Windows 7 desktop I'd like to know whether or not there is a built in create a backup system image?
Once my Windows 10 upgrade is running properly and before adding in any new programs I wish to create a backup system image
--- I know I can use a 3rd party program and I am use to Macrium Reflect on my Windows 7 but I wish to know whether or not there is a built in create a backup system image utility
So far I have found which I will do while my Windows upgrade is in pristine condition
Recovery Drive - Create in Windows 10 [URL]
Windows 10 ISO Download [URL]
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Aug 31, 2015
How do I set up an external HDD to be used for system image backups? For example, specify how many images to keep, schedule the backup, etc. also, can I use the drive for anything else other than image copies?
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Nov 29, 2015
I have 2 laptops, both using Win 10
Can I use Win 10 backup app to enable me to back up both laptops to one external hard drive?
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Aug 28, 2015
Can't find System & Security in Win10. I'm sure it's there somewhere; but it didn't automatically back up since I installed the upgrade.
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Jan 18, 2016
I have an unallocated 1Mb partition as the first partition (according to Easus) on my laptop drive, in addition to the recommended reserved, system and EFI partitions. Could this extraneous partition be the reason for my inability to restore from an image backup? (Restores fail after making my laptop unbootable)...
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Feb 10, 2016
My wife's Samsung laptop gets a failure whenever trying to do an image backup. Actually, this has been happening for quite a while - even before she installed Windows 10 when she had W7. I was hoping that the problem would go away with W10 but it hasn't. Backup runs almost to the end and then fails with the attached message. The message says to run dskchk on both her drive and on the backup drive which I did. No problems were found. (I backup my desktop on that drive all the time with no problems.) I tried backing it up on another external drive that also tests good but got the same error message.
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Oct 23, 2015
I made a thread here some time ago in trying to create a System Image (Sys Img) using a 3.0USB 1 TB Toshiba External HDD. My issue is it runs then stops with errors and creates blank folders in the ExtHDD.
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Oct 29, 2015
I Created an image backup using Windows 10. I burned the repair CD. I booted from cd. Options are most recent backup [but it only shows D:, the factory backup partition]. No browse capability. Other option does not let me browse to the folder the system created, "F:WindowsImageBackup". How do I restore from this image instead of the factory image?
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Oct 30, 2015
I have tried to run a system image backup on my Win10 VM and it fails with an odd message.
the location must not be "compressed or encrypted or sparse".
Now I understand what compressed and encrypted mean and the location is not those, but sparse?
Details
Host: Win7 64bit SP1
Guest: Win10 64 bit build 10565
Location: Netgear ReadyNAS
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