Drivers/Hardware :: No Sound From Headphones But Speakers Work

Nov 19, 2015

I have a laptop - Asus GL551JW-DS71.

My speakers work fine but when I plug in my headphones, I can't hear any sound from the headphones. The headphones do work as I use them for my desktop.

I have tried updating the sound drivers from the device manager.
I have tried removing the drivers and redownloading the audio drivers from Acers website.
I have tried 'installing' audio driver with the default windows 10 audio driver instead of the realtek one.
I have tried adjusting the sample rate in the advanced properties tab.

What can I do to get sound working in my headphones again and not just the speakers.

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