Drivers/Hardware :: Non Working Webcam Since Upgrade
Dec 16, 2015
Was not working straight after upgrade, but I noticed it worked after doing a Vaio system check. Now it's gone again. Don't fancy doing a system test everytime I want it to work and automatic update driver does nothing.
Searches on microsoft site generally brings up issue with same error that are external plugged in devices. This is the internal cam in my Sony Vaio.
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Similar Messages:
Aug 29, 2015
WEBCAM NOT WORKING. I have a Toshiba DX730 All-in-One desktop PC running Windows 10. Since I upgraded to Windows 10 my integrated webcam has not worked. I have unsuccessfully tried the following:-
1. Checked the BIOS to ensure the webcam is enabled - it is.
2. Uninstalled/installed the appropriate drivers from Toshiba Support numerous times, including after a clean boot.
3. Uninstalled the hardware from Device Manager numerous times. An interesting point here is that the webcam does not appear in Device Manager under Imaging Devices, but is shown under Other Devices as USB 2.0 Camera, next to which is the dreaded yellow exclamation mark. Right clicking this and selecting Properties always shows that no driver is installed. I've run Driver Update and pointed it to the appropriate folder, but Windows always fails to find the driver.
4. Uninstalled Skype, just in case it was causing a conflict.
5. Run the software in compatibility mode.
None of this has worked!! When I open the Camera app the following error message appears "Something went wrong. Make sure your camera is connected and not being used by another app". Skype cannot detect a webcam.
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Feb 4, 2016
I seem to be having issues with my webcams. Every time I plug one into a USB port I receive a "USB Device Not Recognized" notice. I have uninstalled and installed the driver many times and restarted the computer. I have also tried an older LifeCam VX1000 with the same results.
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Dec 29, 2015
I have a Lenovo G550 Laptop that is many years old which has a built in WebCam that worked fine in windows 7. I did not check to see if it worked in the installation of Windows 10 or the update for Windows 10. So to my surprise when testing my camera with Skype, it gave me the blue screen of death. I tried opening it with the Camera application on the computer and again, it crashed.
Here is what I have found out so far:
1. My Lenovo laptop is not on the list supported that Lenovo has on their website for this problem
2. When looking on the D drive of my computer under drivers and camera and driverpackages, I find files that say: Windows XP, Vista, and Windows 7. This tells me that there isn't one for Windows 10 so I need to find a correct update for my computer.
So here is my question:
Am I wrong in assuming I need a Windows 10 Driver Package for the camera.
Uninstall the Easy Camera application that came with the computer, update the driver from Lenovo, and then your camera is good to use.
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Nov 22, 2015
After installing Windows 10, my integrated Dell webcam video is not working. After exhausting every option possible, bottom line is that Dell is not supporting my laptop model in Windows 10. There is no Windows 10 webcam driver available other than the one that Windows 10 installs automatically. It does not open my Dell webcam video. Any way other than installing a USB webcam?
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Nov 23, 2015
I run windows 10 32 bit and my camera driver is not working i guess although in devices manger it shows like everything is alright!
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Aug 1, 2015
Have eventually got 10 on my Toshiba Satellite R830. The problem I have is my Webcam does not work. Thought it was a driver problem but one was installed checked with Toshiba support site but no drivers for 10 showing only the one on my laptop. Spoke to Toshiba who tell me that this is all down to microsoft as they understand as microsoft were doing all of this automatically they had undertake to update all the drivers in the new installation???
Trying to contact microsoft seems to be impossible as they want an activation code but when I said I do not have one for Win 10. Was then told they would transfer me tech support and the inevitable disconnection occured. This after some 20 minutes waiting on the phone.
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Nov 5, 2015
The Webcam on this laptop has been working fine for some time, but just recently it stopped working and I believe this occurred after one of the automatic upgrades. Following considerable investigation I find that I have 2 drivers under Imaging devices, they are as follows.
A Intel(R) Imaging Signal Processor 2400
B Intel(R) AVStream Camera
When it stopped working B was the driver showing under Imaging devices.
I also discovered that when I "updated" the driver and selected A the webcam worked and I thought problem solved but when I close down and then restart the webcam no longer works. The device listed in Device manager is still A. If I "update " still driver A the webcam works again.
Driver B is still present but only when I get to "Select the device driver to install". I do not select it.
How can I get out of this loop? Will deleting driver B work and if so how do I do this?
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Oct 25, 2015
got a toshiba s50-b-15f hd laptop, i cant launch the hd webcam...it was working fine with windows 8.1 but since ive upgraded to windows 10 home i cannot find how to start the toshiba webcam HD ?...there is nothing on the toshiba website for my laptop...
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Oct 4, 2015
I updated my laptop from Windows 7 to Windows 10, as an update not by formatting and reinstalling. I realized that the webcam is not recognized anymore, in the system info under problematic devices there is a:
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
PCIVEN_8086&DEV_1C2D&SUBSYS_11471043&REV_053&11583659&0&D0
This device is working properly. In the device manager I can see the device above listed with an exclamation mark.
The Laptop is an Asus N53SV.
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Nov 10, 2015
Asus a52f laptop w10/64 video picture is upside down. Device manager, okay no red/yellow marks, info Device USBVID_13D3&PID_5130&MI_007&3222d138&0&0000 - driver provided by MS version 10.0.10240.16384 (2006!). Looked on the Asus website only shows drivers for win7.
whether there is either a new win10 driver or an app to flip the image?
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Aug 31, 2015
I upgraded my Gateway NV570P laptop. As soon as the upgrade finished, the scrolling on my touch pad no longer worked. I checked the settings, and it is still set properly for the scrolling to work. I tried upgrading the drivers, but Gateway only has touchpad driver updates for Windows 8 not Windows 10 - I tried installing those updates anyway, but it didn't fix the problem.
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Aug 14, 2015
Had a customer present their laptop for repair following Windows 10 upgrade, so wanted to post the solution here.
The device, a Toshiba Satelite Pro Touchpad had an issue where it appeared to hang on startup following upgrade to Windows 10. Investigation revealed that the issue was actually the Touchpad was becoming disabled due to a problem with the ELAN driver that Windows 10 had installed. I wound the driver back and everything was fine, then Windows 10 decided it had a better version of the driver and installed the bad one again. Solution was to wind back the driver again from 15.8.x.x to 13.8.x.x and disable automatic update of drivers to stop it being replaced again.
Clearly it is not ideal to disable the driver update capability, however if there are not sufficient checks and balances to ensure that the right driver is being installed it is going to create more problems that it is worth.
Microsoft Suggestion: It may be an idea to allow disabling driver update for individual driver basis.
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Jul 29, 2015
I'm on build 10130, can't find RTM build through WU. Can't update from media creation tool's upgrade now function. Can't update from ISO because it says product key is invalid even though i used the command prompt to find original product key.
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Jan 19, 2016
have a problem with usb drivers according to my control panel which says it is fixing the issue and then tells me to reboot but it is not fixed. Keyboard lights up on start but when the first blue window appears it goes off. I can get into the bios ok and the keyboard works there. only one port is working (USB3). as my mouse and keyboard are usb and there is no PS2 port i am kinda cactus at the moment. Been searching for usb drivers for win 10 but not having any luck. Everything was working fine since November until yesterday.
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Nov 6, 2015
Don't use her very often yet. Mostly ok desktop since I have a gaming headset. Don't want to use it on laptop though. Haven't been able to get it to work with webcam mic. Is it even possible ?
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Aug 2, 2015
cannot get the webcam to work. Device Manager does not show any problems, but I see that there is no imaging device for the webcam! It worked under Windows 8.1 fine.
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Oct 15, 2015
After I upgraded to Windows 10 the Webcam and Microphone in devices are missing. It does not see these at all. Reinstalled the drivers,
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Feb 29, 2016
I recently noticed my webcam is always on for no reason. How do I check which application or process is using webcam now?
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Jan 21, 2016
Well a feature of 10 I don't need but can't find a removal process for is that icon (that pops up the top middle of the screen when say a web page needs your webcam) of the app using the webcams icon next to a white picture of a camera...
Considering it's an always on top dealy and pretty useless to me how do I turn it and any potential other similar notifications off?
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Aug 9, 2015
After upgrade from 7 to 10 my 2 brother printers were visible and apparently ready. The HL2270DW would not print - just spooled forever but the MFCJ825DW worked. I tried using the Brother uninstall tool to remove the laser driver then installed the W8.1 package for it. Would not install. So I wondered if the other printer was to blame and removed it as well and re-installed. I have done this many times now getting progressively more thorough including removing all mentions of Brother drivers using Devices and Printers interface, uninstalling in Device Manager installing in a different order and as administrator, removing folders left over etc. The result is always the same. I can get one of them installed but attempting to print gives the error Driver not installed - do you want to install? Click through, install via windows process but it fails anyway.
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Nov 6, 2015
I just got this laptop (Dell Vostro 3558 i3), a few days ago i upgraded to windows 10 using the media creation tool. After the upgrade, the touch pad works but I cannot scroll. I have tried uninstalling the drivers and reinstalling them. When I upgraded there was nothing listed that went along the lines of synaptics in the control panel (uninstall).
I have tried installing the drivers of windows 10 and windows 7 from the dell website, what happens is quite weird, the installer says it installs without any errors but nothing happens, there is no synaptics program listed in the control panel.
Excuse me if I left any important details out but it is the first time that i have come across this issue and don't know what info I should give. I should also note that before I upgraded the touch pad worked along with the program of the drivers, now all I get is the usual mouse options and in device manager it recognizes it as a P/S2 mouse.
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Sep 16, 2015
I've upgraded 2 other computers (same vintage all HP) to Windows 10 and had no problem using the Cortana mic except this one. Is it because it's automatically using the webcam mic to allow me to do this on the other 2 I didn't have a problem with? I was thinking perhaps I can change my default mic to the webcam for this one. How can I do this? I couldn't find the webcam mic as an option in Device Mgr. I don't have a separate mic attached to any of my computers but Cortana mic works with one desktop and a laptop. This one I am having a problem with, is a desktop purchased at the same time.I can type into Cortana but not using the mic icon it has available.
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Aug 25, 2015
I installed windows 10 for my Asus laptop(which was running windows 8.1 pro and the mic worked perfectly) , and the microphone just doesn't work. I tried to install the latest win 10 drivers for Via, and that didn't work. Are there any fixes for this problem, or am I just out of luck?
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Aug 19, 2015
So, I downloaded Windows 10 a week ago, and checked for updates, but no driver updates came up. But I know that my Video Card was out of date, as I kept getting an error and also, my Bluetooth is not working. Hence my point, is there any third party app that allows you to download and update drivers?
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Sep 15, 2015
Logitech webcam 250.
Video works fine in both directions.
Incoming audio works fine but people on the other end can't hear me.
Went to Logitech website to update drivers and drivers are current.
Device Manager says device working properly.
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