Drivers/Hardware :: PC Won't Detect Headphones
Jan 14, 2016
I have tried both front and rear inputs and still no success. My PC won't recognize my headphones being plugged in. They're headphones with a USB and 2 jacks (speakers and mic), and when plugged in the green light is active on the headphones showing their working/have power. Changing the connector to a solo jack, I can plug it into my PS4 / iPhone and it works fine. However on my PC it doesn't work, despite it working completely fine for 2 weeks until 2 days ago.
I've tried going to device manager and updating drivers, and I've also tried managing audio settings and making it my default device but the PC is not picking up the headphones exist, even after ticking Show Disabled Devices. In device managers, the headphones aren't under "Sound, video and game controllers", "Audio inputs and outputs", or "Unknown Devices" (as I have no Unknown Devices menu). I do not have RealTek Audio Manager. These are the solutions that worked for most people but not myself.
The events that led to this error was last night I was trying to watch a film but my TV (which is my monitor) speakers weren't working. After updating sound drivers and realising they were for some reason disabled, I re-enabled them and they worked fine. However, disabling them again does not fix the problem. The PC does not pick up the headphones at all, mic or sound. I do believe that it is an issue with the newest drivers I installed after upgrading to Windows 10 three days ago. The headphones worked fine on Windows 10, but I believe the issue is with the new drivers I installed to make my TV speakers work.
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Dec 30, 2015
Sound comes through perfectly fine on my laptop's built-in speakers. However, when plugging my headphones into the 3.5mm headset jack, there is no sound whatsoever. The system recognizes that my headset is plugged in. In fact, the microphone on my headset functions perfectly when plugged in, but the headphones themselves are outputting no sound.
I tested the headphones on other computers and devices, and they work. In Device Manager, the device is listed as "Realtek High Definition Audio". However, the only sound device listed in Control Panel is "DTS Audio Control Panel".
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Headphones not connected:
Headphones connected:
Device Manager:
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